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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Roblox

40
User verdict / 100 High confidence Divided

Recent Roblox reviews indicate a strong negative sentiment due to controversial updates, despite a lifetime rating that suggests a historically positive user experience, pointing to a significant decline in satisfaction.

4.5★ lifetime (19,352,817) Free + in-app purchases since 2011 by Roblox Corporation updated 0.1 mo ago recent negative 41% 120 reviews across 4 regions
Updates & Changes Chat & Communication Age Verification & Safety Avatar Customization Monetization & Cost
5★399
4★79
3★77
2★56
1★335
recent reviews across 4 regions, vs the 4.5★ lifetime average

Roblox is a popular gaming platform where users can play various games and socialize. Recent updates have led to significant user dissatisfaction, primarily concerning chat restrictions, age verification issues, and changes to avatar customization, despite many users still finding the core gameplay enjoyable.

What users like

  • Offers a wide variety of games and opportunities for creativityR60R51R83
  • Good for playing with friends and socializingR4R10R87R66
  • Engaging and addictive gameplay for many usersR95R53R63

What users complain about

  • Recent updates have removed or severely restricted chat functionality, hindering communicationR14R31R11R131
  • Age verification system is inaccurate, restrictive, and raises privacy concernsR9R45R13R18
  • Changes to avatar customization, including the removal of 2D clothing and classic faces, are unpopularR6R7R25R38
  • Users report issues with account moderation, including unfair bans and account deletion, and poor customer supportR15R19R42R86
  • The game is perceived as becoming increasingly 'money hungry' with more features requiring payment or premium subscriptionsR7R36R37R49
  • Technical issues like lag, map loading problems, and glitches are reportedR23R243R302R545
  • Concerns about inappropriate content, bullying, and lack of effective reporting mechanismsR6R22R56R59

Latest update · v2.729.838

What the developer says changed (the verdict above weighs this against what reviewers report):

To make Roblox work better for you, we deliver updates regularly. These updates include bug fixes and improvements for speed and reliability.

Recurring themes

Updates & Changes negative
Many recent reviews express strong dissatisfaction with new updates, citing them as 'ruining the game' and making it worse. Users feel the updates are unnecessary, meaningless, and detrimental to the overall experience, often contradicting the developer's notes about 'bug fixes and improvements for speed and reliability'.R24R41R54R57
Chat & Communication negative
A prevalent complaint is the removal or severe restriction of chat features, which users say prevents them from communicating with friends and enjoying games that rely on social interaction. This directly contradicts the social aspect highlighted in positive reviews.R14R31R11R131
Age Verification & Safety negative
The age verification system is widely criticized for being inaccurate, placing users in incorrect age groups, and requiring sensitive personal information like IDs or credit cards, raising significant privacy and safety concerns for both adults and children.R9R45R13R18
Avatar Customization negative
Users are unhappy with changes to avatar customization, specifically the removal of classic 2D clothing and faces in favor of 3D options, which many find less appealing and restrictive.R6R7R25R38
Monetization & Cost negative
There's a strong perception that Roblox is becoming 'money hungry,' with more features and items requiring Robux or premium subscriptions, making the game less accessible and enjoyable for free-to-play users.R7R36R37R49

Who it's for

Roblox is for players who enjoy a wide variety of user-generated games and social interaction, particularly those who are adaptable to frequent platform changes and potential restrictions on communication R4R10R83. It is not for users who prioritize direct communication with friends, are sensitive about sharing personal identification for age verification, or prefer a stable, unchanging gaming experience R9R13R31R58.

Evidence note: The recent reviews skew heavily negative, focusing on specific controversial updates. While there are some positive reviews, they are less detailed and often overshadowed by the volume and specificity of negative feedback. The lifetime rating of 4.5 suggests a past positive experience that is not reflected in this recent sample, indicating a significant negative trajectory.

Frequently asked

Why is Roblox removing chat features?
Roblox has removed or severely restricted chat features, with users reporting they can no longer communicate freely with friends, often citing age verification as a barrier R14R31R131R244.
Is Roblox's age verification accurate?
Many users report that Roblox's age verification system is inaccurate, often assigning them to incorrect age groups, and it requires personal identification like government IDs or credit cards, which raises privacy concerns R9R13R58R332.
Are there issues with Roblox's moderation or customer service?
Users report issues with Roblox's moderation, including unfair bans and account deletions, and dissatisfaction with customer service, often citing unhelpful AI responses for appeals R15R19R42R86.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R60] 5/5 · US ): ADD CHAT BACK AND TAKE AWAY AI. but yes everything is awesome, not a single add and there are billions of games to play, only bad part is that about 10% of the games are brainrot/slop.
  2. [R51] 5/5 · US Butiful 😘: The game’s are a great game and the thems are so fun to use and the gameplay itself makes it a great experience to.the end
  3. [R83] 4/5 · US ❀(⸝⸝•ᴗ•⸝⸝)❀: It's overall really fun and you can socialise with people. There's learning creativity and something for everyone my favorite roblox game is Dandys world!!! You 100 should try it out!
  4. [R4] 5/5 · US Yes, it’s fun and it’s good to play with friends: 10 out of 10
  5. [R10] 5/5 · US Peak: This has to be one of the best if not the best game of all time no doubt u can play with friends urself anyone.
  6. [R87] 5/5 · US THE BEST GAME love axel hehe: I get to play with my friends
  7. [R66] 5/5 · US Really good: I love this game because I get to have fun with new friends and I enjoy it a lot
  8. [R95] 4/5 · US BEST GAME IN THE WROLD: First of all it is an addiction for everyday and so fun to play with friends but one catch, when you play build a tower it will rage bait you. But over all it’s a good game to do anything role play towers builds and more😛🙌
  9. [R53] 5/5 · US I love Roblox remember me🫶my user is strawberry_short565: I played Roblox a lot but my mom deleted it and it destroyed me and I miss it every single day so Roblox I love you don’t forget about me plz🫶🫶🫶🫶😭
  10. [R63] 5/5 · US The best game ever: Best game ever I loved it is so the best I literally I play all of the days all of the days all of the days I pray every day, all of the days all of the days and literally the days I love it
  11. [R14] 3/5 · US Meh: ROBLOX YOU BETTER REMOVE THAT UPCOMING UPDATE AND BRING BACK CHAT
  12. [R31] 3/5 · US Bring back chat: BRING IT BACKKK
  13. [R11] 1/5 · US Fun game the chat rules too strict can barely use english: Good but not so good
  14. [R131] 3/5 · US Bring back chat!!! (And normal face reader): Me and my friends talk to each other during summer. Now we can’t talk to each other. I know about the quick chats and trust friend but we have specific things to say and also the request need the other person to know but we have to TALK to them to do it!!! Just bring back normal chat. Also stop the ai😡
  15. [R9] 1/5 · US I used to love this game.: I used to love this game, until they did the age verification. they took every single good game i’ve ever played on this. i am 17 and they put me in 13-15 range. this game is genuinely sucks now that they have added this AI garbage. you guys are going to end up getting hacked and sued. probably will never play this game again, spent probably 10 bands on it. played since
  16. [R45] 3/5 · US You guys need to dial back to 2024: What about younger or older friends, what about the children playing, and the verification thing what about children without parents. Please scrap the verification and revert back to the favorite 2024 roblox, still fun game if you look past these issues
  17. [R13] 1/5 · US Very confused: When I tried to let my daughter play her Roblox game, I did everything it asked and it wanted my personal stuff like my credit card and I think it’s a bit concerning,so i think the simple thing to do is a simple face check and no more.
  18. [R18] 1/5 · US Nope: So since they got my age incorrect and made it lower I can even play murder mystery for some reason. And Robux items, you don’t even get your Robux back. So just give them there free money. And it hasn’t been the best. I can’t even play basic games I love.
  19. [R6] 2/5 · US Was fun: The game use to be amazing but there are so inappropriate emotes and there taking away all of the normal clothing for 3d clothing
  20. [R7] 1/5 · US Roblox buns: You guys are ruining your game what are you doing? You guys are slowly ruining this game by adding unnecessary things now you guys are making 2d shirts even more expensive to upload this is like embarrassing you guys will never get more players if you keep this up
  21. [R25] 1/5 · US Game ruined: If yall really get rid of 2d clothing it will ruin the game
  22. [R38] 2/5 · US Dear Roblox.: i love rblx n i play it almost every single day but u guys GOT to stop with the 3d avatars. everyone dislikes them, and u also needs to stop with the chat stuff bc it ruins games such as trd, breaking point, and eviction notice etc. people have asked roblox multiple times to stop adding updates and you say its "for our safety" but it just makes our safety even worse when it comes to
  23. [R15] 1/5 · US Freak Roblox it’s weird: It banned me for no reason now I’m missing all my friends and cousin so I don’t wanna give it no 5 stars it’s mad weird 👎🏽🙂‍↔️
  24. [R19] 1/5 · US It sucks: So I get banned for just saying your a nerd to my friend as a joke in a private server I’m done
  25. [R42] 1/5 · US Service: When you are falsely banned from something you didn’t do and you go try to appeal for that ban Roblox will not do anything about it and they rather send you straight to A.I so you can talk to A.I about your problem but A.I would not help at all and when you appeal they take about forever to just get to yours but when they read it they completely just ignore it and go on about their day.
  26. [R86] 3/5 · US IM SO DISAPPOINTED: ?.. delete my account for no reason? I don’t have an alt account .. that is messed up! I just bought $20 worth Robux I’m going to get my account back and I need to. Please don’t ever delete anyone else’s accounts for no reason.
  27. [R36] 1/5 · US just bad: they made everything cost money and it sucks, this needs to be changed
  28. [R37] 1/5 · US no: made everything cost premium when it shouldnt this needs to be changed asap
  29. [R49] 1/5 · US Your ruining your game: Roblox all your new updates are not good removing 2-D clothing is going to be one terrible mistake because the 3-D clothes are not it. All your updates show how money hungry you are.
  30. [R23] 1/5 · US Mm2: The hit box on mm2 is bad so yea and the hackers are not good AND YOU DONT BAN THEM WHE THEY GET REPORTED SO IM NOT PLAYING AGAIN BECAUSE IT MADE ME SO MADABD I AM TELLING EVERYONE THAT I KNOW TO NOT PLAY THIS GAME AND ROBLOX THEN YOUR PLAYER COUNT IS GOING TO GO DOWN AND THEN NO ONE WILL LIKE YOU SO YOU BETTER DO SOMETHING
  31. [R243] 3/5 · US Was peak until 2026(rn): I love this game but now it kind of sucks, the age groups, toxic people and whenever I oaky games global chat makes me lag
  32. [R302] 3/5 · GB The map loading issue and feels like game is becoming greedy!!!: I use to play this game a lot and never had any issues but now I don’t know why but now when I’m playing suddenly the map stops loading and I just fall and I have to respawn. Especially in racing games the map doesn’t load and I lose because I have to respawn. I never had this issue but now I do I hope you can fix it ALSO it feels li
  33. [R545] 3/5 · CA Amazing but laggy: Bad updates sucks
  34. [R22] 2/5 · US Inbnapropriat: This gasme is inoprpiat it is noot for chikre
  35. [R56] 5/5 · US Sorry.: I really liked this game so much but my parents had set a time limit on it for 0 secs because of how people chatted to me and how people were sexualizing me and calling me”mommy”I felt very uncomfortable in those moments and I didn’t tell my parents bc I knew I would get in trouble for being in the app bc I wasn’t supposed to be having it due to my online dating[please don’t judge it was 2
  36. [R59] 1/5 · US BRO: This game is not a kids game no more it’s about those mother guns kidnap kids which made the platform dangerous
  37. [R24] 3/5 · US Update: Roblox was a really fun platform until all the updates.
  38. [R41] 1/5 · US Terrible: Once again, this game was ruined by the developer, adding too many updates that are meaningless and destroys the game. Roblox select was unnecessary half the new updates or unnecessary for the game. I would love to have a change
  39. [R54] 1/5 · US Bro Roblox suck: Because it haves bad updates
  40. [R57] 1/5 · US ruined: They ruined roblox, added too many stupid features and things, 1 star for me an 8 year player
  41. [R244] 3/5 · US Bring back the old roblox: First time it was fun I chat with other people and say nice things like how was your day or your so beautiful and I love your outfits but... Now you get to stay quiet you can't chat with people unless their your age?! WE WERE PLAYING SO NICELY NICELY BUT THIS?! NOW I CAN'T PLAY SPEED DRAW OR SEE MYS FRIENDS
  42. [R58] 1/5 · US Age Verification Needs Fixed: The age verification is not accurate, and I do not want to upload my government ID onto a mobile app. I, frankly, feel like that is unsafe. My friend tried to send me 100 Robux so I could buy an outfit, Roblox will not let me accept it. I did the face scan and it said I was 16-17 years old. I am 20 years old, a whole adult. I guess this is what I get for playing a “ch
  43. [R332] 3/5 · GB Stop bad updates: I know that u had to remove chat I get that but your age checker is horrible my 8 year friend got 16-17

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store