Clover

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 1/5 · US Bad Function: The app was originally pretty good and easy to use. After the update, you can’t use apple pay, the menu is huge on your screen with no way to shrink it down, and the pay button never loads when you press it. What’s the point of an online ordering app if it doesn’t work?
2. [R12] 4/5 · US Almost perfect: I love this app and how easy it is to use! I’m just BEGGING for a way to access delivery tracking after the initial order page refreshes. Once it navigates away, there’s no way to get that delivery tracking map again, it would be nice if it remained on the order history the same way you can click to see the receipt.
3. [R54] 5/5 · US Clover makes it easy: The Clover app makes it so easy for me to order and pay for my coffee. I would recommend it to everyone. The staff is just wonderful!!
4. [R75] 5/5 · US I've saved so much money with this app I love it: This app is the best thing ever I've saved so much money
5. [R107] 3/5 · US Is it good? Yes? No?: I like the pount system if it eventually gives me something free. I dont like that you have attached a fee for using a credit card. Its a hefty fee 4%. What erks me is that most merchants who are set up don’t know how it works. Especially their employees who are taking payment at the register. It would be nice to have consistent of the service. There have been a few time w
6. [R141] 5/5 · US Bagelmeister: I LOVE the Bagelmeister and am so happy that Stacey and the crew are offering such delicious food and treats. The app makes it so easy to earn free rewards too.
7. [R148] 5/5 · US Very convenient: Easy ordering. Saves standing in line. And 10 coffee is free. Hard to beat at Lee’s‼️
8. [R53] 5/5 · US MD: Great halal is one store that I can depend on to get all my grocery needs for Pakistani meals 👍🏽
9. [R61] 5/5 · US Review: The BEST not only in the Bronx but ALL of NYC !
10. [R74] 5/5 · US The best Tea in Texas!: Always friendly service and wonderful tasty tea… Thank you for providing a wonderful place with healthy options!!
11. [R76] 5/5 · US Friendly spot on the canal: Start your day with a visit to this friendly coffee plus spot.
12. [R5] 1/5 · US Useless: Can't place order cause it says fill out required fields but they're all filled!!!!!!!
13. [R15] 1/5 · US Not Useful Anymore: App won’t let me view menu or place an order. It’s a pointless app now
14. [R18] 1/5 · US Update to fix literally nothing: The app was working fine before the update now everything is messed up. Can’t even order from my favorite drink place anymore because this update messed it up and won’t even let me view the menu. Boring layout now too, all color was stripped from it and now it looks empty. Revert it back. Very unnecessary update. Will uninstall soon if not fixed since there’s no po
15. [R2] 1/5 · US No Apple Pay or Live Activity: Very disappointed that the app no longer has Apple Pay and as well there is no live activity on the screen to show you the progress and time of your food and when your food will be ready or no text when it’s done when you order on the app.
16. [R14] 1/5 · US Lost my CC: Updated the app and my payment is gone screwing up my points at absolutely the wrong time. Update was pointless IMO.
17. [R16] 1/5 · US Update broke the payment option: Havent been able to pay for multiple weeks. All of my credit cards arent going through
18. [R19] 1/5 · US App is awful: Even with the “new UI”this app is buggy. Even after putting in my number or email, the MFA codes never work, and I keep getting “incorrect passcode” even when it is sent to my number. Sometimes I can log in, but half the time I can’t. If this issue is fixed I might give a better review. Seeing as this is my second review, so far the issues still remain.
19. [R34] 1/5 · US Can’t even sign in.: Can’t even sign in. After inputting my phone number and getting the code it states “something went wrong” I input the code again and it states “invalid code, request new code” it repeats every single time.
20. [R35] 1/5 · US Login Broken: Downloaded the app to use my perk and it won’t allow me to login. Error: Something went wrong
21. [R40] 1/5 · US A lot of room for improvement: The app makes you sign in every time and your lucky if the code or link it sends you works because there’s a 99% chance it doesn’t.
22. [R8] 2/5 · US 🐱: I had so many free drinks and the app just deleted them
23. [R22] 2/5 · US Tastee’s Chgo beef: I have been ordering Chicago beef sandwiches from Tastee’s in Huntsville on Jeff Road I always forget to add my points so I pay my $30 bill and I’m not getting points. I missing out .
24. [R32] 1/5 · US Perks no longer works: It’s been over a year and I (nor my friends that shop at our local store) am unable to “spend” the Perks points I have earned with dollars spent at this shop. My points still accumulate (when I input the 3-word code from my receipt) but No QR code is displayed for a merchant to use earned points for a discount. The shop states Clover will not fix the problem. I agree, cl
25. [R36] 1/5 · US Pierogies House: No codes on orders regardless what I spend. Tried reaching out to owner several times, no response. I have made purchases of several hundred dollars or just a few, never know when the code appears. Person behind counter has no idea. Grew up eating Pierogies and it annoys me that i don’t get credit for the purchases
26. [R4] 1/5 · US Bad customer service: Terrible customer service. Extremely long wait times, unhelpful representatives, and no real solutions. Every call was frustrating, and no one seemed to care about resolving the issue. I expected much better from a company that businesses depend on.
27. [R37] 1/5 · US No help and constantly crashing: Deleting this app now! This is the third time where I have ordered on this app only to show up to the restaurant to be told the system isn’t working on their end and I would have to contact clover to get my money back. But there is no customer service or way for me to contact clover so I have to dispute it with my bank. Definitely not worth it.
28. [R42] 1/5 · US Customer service login is like the twilight zone.: I placed a food order, went to pick it up and learned that the restaurant was closed. My credit card is charged and Clover is sending me on an infinite loop of trying to verify my email profile and does not send the message to verify my login. Cant find a phone number. Looks like other users have the same problem. Don’t use this app.
29. [R47] 1/5 · US Not optimized or helpful: I cannot get an email to be sent to reset password. Can log in with phone but when I go to help section to try and resolve issue where I never received my order it keeps asking me to log in. The phone number provided only helps people with a merchant ID. They send email for receipt for orders and everything but basic tech support. So do not ever order food through this ap
30. [R11] 3/5 · US New update should be reverted: I’m sure it’s more secure on the back end, but the user experience is much worse. Restore the “order it again” button on the Home Screen, and make it easier to edit items already in your cart.
31. [R13] 2/5 · US The 5.5.6 UI Update is horrible: The 5.5.6 Ui update is horrible. I can’t see my number of visits to my coffee shop. I have to go to two screens to see what used to see in one. (eg check in and reward status). Did you talk to users or just redesign it without input? Feel free to reach out.
32. [R17] 1/5 · US Upgrade is not user friendly: I can’t enter my age and therefore I can’t get into Clover. I’ve tried multiple ways and still nothing
33. [R27] 1/5 · US Age restriction: I can’t access this app and I have been using over a year. Would not let me enter my age and now app is locked with no way to correct the issue. I am definitely old enough to use this app. Please fix this issue.
34. [R29] 1/5 · US Not working: Been using the app at a local restaurant for years. Now, the app says I don’t meet age requirements and won’t open. Somebody screwed the update!
35. [R31] 1/5 · US Age verification: Locked out of the app because of their stupid age verification.
36. [R25] 3/5 · US Update is worse: Old ux was nice. My favorite coffee spot was the first button and my recent order was top of page. Now I have to do 4-5 clicks to find my recent to reorder :/
37. [R26] 1/5 · US Terrible update: I have never seen in my entire life an update do this much damage to an established and successful workflow - multiple screens have been added to checkout, the order history doesn’t even list the items you order separately (they are now in a text block with commas between the options per item and the different items in the same block), the tip is now defaulted at the lowest non-ze
38. [R21] 1/5 · US The most horrible update ever: It won’t let me go in the Avenue and it gets frozen.I won’t even let me put in the points
39. [R24] 1/5 · US Update terrible: The new app update is terrible. Crashes every time he tried to check out. And when you can finally get to the checkout screen, it makes you solve a capture before you can submit Payment. On top of that trying to send a message to customer service is impossible.
40. [R33] 3/5 · US A lot of room for improvement: The app is ok, you can order pickup and sometimes delivery depending on the vendor. You can check in to stores and track visits in order to get perks offered by the vendor. However the app is very glitchy and kind of counterintuitive.
41. [R3] 1/5 · US Your app isn’t working properly: For starters, the Oarhouse is no longer an active business and the owners of Megs Beachwood has moved to the Oarhouse location but for some reason it isnt showing this on your app. See what you can do to change this.
42. [R7] 1/5 · US Can’t use it for most businesses listed: This app is practically useless. You can’t online order from most of the business listed. Even the restaurants that say “order online” when you try to actually order food, it tells you that the business “is not accepting online orders at this time.” Then there are restaurants that say “$10 off” but when you click the restaurant, there is no order online,
43. [R38] 1/5 · US Shows my local restaurant as not accepting orders online: This App has been stuck showing my local restaurant as not accepting orders online, even though you can order online through Clover on their website. Owners tells me Clover won’t do anything about it. And there is no customer support help at all.
44. [R55] 1/5 · US Frustrated: What’s the use of this app when it don’t work on some stores
45. [R6] 1/5 · US Doesn’t notify when food is ready: Doesn’t notify you when food is ready. Great way for it to go cold!
46. [R80] 1/5 · US Don’t use this in Maui never picks up food from restaurant and no way to know status: Don’t use this in Maui never picks up food from restaurant and no way to know status
47. [R9] 1/5 · US Bad app: The app charged for delivery and tip, but o had to go get the order myself. Wonder where that money went?
48. [R41] 1/5 · US Order to over pay: Ordering through the clover app allows you to pay higher prices. It’s not like Toast where it’s the same prices. Stay away and order direct!!!
49. [R52] 1/5 · US Beware Scamming small businesses!!!: Clover is a Scam for Small Businesses Beware of Hidden Fees! I want to warn other small business owners before they go through what I did. Clover has been taking money out of my account for months, even though I was already paying $10 a month just to keep the device active. Then out of nowhere, they hit me with a $179 “nonusage” fee because I hadn’t processed
50. [R66] 1/5 · US Place keeps sending me scam emails: My church uses this to process online payments and this site has made me experience much fraud. First time card got stolen okay just an inconvenience. Second time one time payment set up only to have it be set up as a reoccurring payment. Despite receipt showing one time payment. Few past fraud experiences as well. No never using this and finding a different chu
51. [R44] 1/5 · US Bad app: Not a good app. I can never seem to redeem my receipts. I try to find help on the website which is just cruddy. Can’t even seem to reset my password. Fix these bugs and it could be great.
52. [R70] 1/5 · US No order history: How is it possible that this app doesn’t show you your order history anywhere or let you re-order from recent restaurants? Terrible lack of features which other apps have had for many years.
53. [R73] 1/5 · US Minimal Use: This app offers very limited functionality. It doesn’t let you view past orders, and most of the time it doesn’t even show businesses I know use Clover, probably because I place my orders online. Overall, it feels more like clutter than a useful tool. I’ll be deleting it!