Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Transit Stop

45
User verdict / 100 High confidence Divided

Transit Stop is a long-standing CTA tracker app with a history of high accuracy, but recent reviews indicate a significant decline in reliability, frequent crashes, and a frustrating user interface.

4.6★ lifetime (32,136) Free + in-app purchases since 2011 by Kramer Concepts, LLC updated 7.1 mo ago recent negative 49% 120 reviews across 1 regions
Accuracy Issues App Stability/Functionality User Interface/Experience Scam/Fraud Concerns
5★83
4★22
3★22
2★24
1★99
recent reviews across 1 regions, vs the 4.6★ lifetime average

Transit Stop, a CTA tracker app, has historically been praised for its accuracy in predicting bus and train arrival times. However, recent user feedback highlights a concerning trend of inaccurate times, 'ghost trains' or buses, app crashes, and a clunky user interface, despite some users still finding it helpful.

What users like

  • Historically accurate for bus and train times, often more reliable than other appsR36R38R52R68
  • Helps users save time by knowing when to arrive at stopsR11R76R101
  • Provides live updates and map to show exact location of transitR24R35R52

What users complain about

  • Frequent and significant inaccuracies in arrival times, leading to missed transitR1R2R7R17
  • Reports of 'ghost trains' or buses that appear on the app but never arriveR18R19R202R229
  • App crashes frequently or fails to load, rendering it unusable for many usersR5R6R15R20
  • User interface is confusing, cumbersome, and lacks essential features like easy stop management or location-based findingR14R16R32R55
  • Some users report unauthorized credit card charges or scam attempts when trying to sign upR69R72R73
  • Lack of updates for route changes or support for older iOS versionsR27R71R184

Latest update · v9.43

What the developer says changed (the verdict above weighs this against what reviewers report):

Fixed an issue where when a trip is cancelled ,the arrival times were showing as negative.

Recurring themes

Accuracy Issues negative
Many recent reviews highlight significant problems with the app's accuracy, including incorrect arrival times, times changing constantly, and 'ghost' trains or buses that never appear. This contradicts the developer's notes which address a specific negative arrival time issue, as the broader accuracy problem persists.R1R2R4R7
App Stability/Functionality negative
A large number of users report the app crashing immediately upon opening, failing to load data, or simply not working after recent updates or on newer iOS versions. This makes the app unusable for many.R5R6R15R20
User Interface/Experience negative
Reviewers frequently describe the app's UI as confusing, cumbersome, and not user-friendly. Issues include difficulty saving or managing favorite stops, inability to easily switch between directions or stops, and a general lack of intuitive navigation.R14R16R32R49
Scam/Fraud Concerns negative
A few users reported unauthorized credit card charges or scam attempts when trying to use the app's payment features.R69R72R73

Who it's for

Transit Stop is for Chicago CTA riders who prioritize a simple, no-frills tracker and are willing to tolerate significant inaccuracies and app instability R1R28. It is NOT for users who rely on precise, real-time transit information for critical appointments, or those who expect a modern, intuitive user interface .

Evidence note: The sample of recent reviews skews heavily negative, which contrasts with the high lifetime rating. The negative trajectory suggests a decline in quality or increased issues over time. While some positive reviews exist, they are less detailed and often older, or express satisfaction despite acknowledging minor issues. The 'scam/fraud' theme has thin evidence, with only three direct mentions, but they are severe.

Frequently asked

Is Transit Stop accurate for bus and train times?
Recent reviews indicate that Transit Stop is frequently inaccurate, with times often being off by several minutes, changing unexpectedly, or showing 'ghost' trains and buses that never arrive R1R7R17R37. While some users historically found it accurate R36R52, the current consensus points to unreliability.
Does Transit Stop crash frequently?
Yes, many recent users report that Transit Stop crashes immediately upon opening, fails to load, or stops working entirely, especially after updates or on newer iOS versions R5R20R28R94.
Is the user interface easy to use?
No, many reviewers describe the user interface as confusing, cumbersome, and not user-friendly, with difficulties in saving stops, switching directions, or finding information quickly R16R32R55R59.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R36] 5/5 · US Very Accurate for Trains and Busses: This app pulls the exact same data that the monitors at the L stations use (from cta’s website). In other words, it is accurate for trains and busses I’d say 98% of the time. The UI is decent as well, my only wish is that when you expand a certain train or bus to see its ETA at upcoming stops, you could jump to another stop or station from there, instead of go
  2. [R38] 5/5 · US Best for Bus Stops: This app is the most accurate for the timing of buses in Chicago. Google and the Ventra app tend to be off.
  3. [R52] 5/5 · US 99% accuracy on time rate: I’ve been using the CTA tracker since it’s existence. It’s been nothing short of excellent for me. Time displayed & arrival of bus or “L” has been within a 1 or 2 minute differential. I also love the fact that there is a map that will show you the exact location of the bus or “L” so you can time your sprint (if you have to run for it), I appreciate the service. It’s a g
  4. [R68] 5/5 · US Always Helpful: This app is more accurate that Google or anything else I’ve found in Chicago.
  5. [R11] 5/5 · US Transit Stop : CTA Tracket: Nice App, saves me time from waiting in freezing 🥶 🌨️ cold.👍👍👍❤️
  6. [R76] 4/5 · US Excellent, but: I like this app a lot; it saves me time (not getting to the bus stop too early) and helps me avoid missing my bus (not getting there too late). However, although it works perfectly fine on my iPhone, it crashes when I open it on my iPad. Fix that, and it would have another star.
  7. [R101] 5/5 · US Love it: A huge stress saver
  8. [R24] 5/5 · US Great app helps tremendously: Ability for me to decide on what color train to ride into office. Especially when it’s cold in Chicago. accurate and surely helps on utilizing the various L track trains to shuttle me to connecting Metra suburban train routes. Incredible app. On the minute live updates
  9. [R35] 5/5 · US Accurate tracking of arrival time of Buses.: Working good without freezing or choking of refresh time. Excellent app to use
  10. [R1] 1/5 · US Never accurate: Times are off
  11. [R2] 1/5 · US Unacceptable: The app should help you with the scheduled time but it’s inconsistent with its timing either it’s early or late needs to be better
  12. [R7] 1/5 · US Do not trust the times posted: The times shown are not accurate. Times kept changing and trains did not show up when shown in the app.
  13. [R17] 3/5 · US Times not consistent: The beginning of certain stops are wildly inconsistent and change on a dime. Mostly on first and second stops of a route. It makes it impossible to time correctly if you live near that. Really inconvenient in bad weather. The X9 Ashland is the worst.
  14. [R18] 5/5 · US Ghost trains: Often the green line train to downtown at 63rd and Halsted would say approaching in less than one minute and then the train would never show up. We would have to wait until the southbound train went all the way to Ashland and then 7 to 11 minutes. come back to 63rd and Halsted going downtown. Trains that only happens on the southside.
  15. [R19] 3/5 · US Riding as a Chicagoan: Great App. Sometimes updates on ghost busses/trains can be frustrating, but the app does help me find alternatives. I dig it👌🏽
  16. [R202] 3/5 · US Disappearing busses: I don’t like that this app tells u a bus is coming then it’d never arrives.
  17. [R229] 3/5 · US Reliable Sometimes: There have been several occasions when the app indicated there were no #65 buses arriving for 20+ minutes, leading me to request a Lyft or Uber to go to work. And then a few minutes later a bus will arrive.
  18. [R5] 1/5 · US doesnt work: literally crapped out on me and stopped working completely ??????
  19. [R6] 2/5 · US 👎: Their servers is always down
  20. [R15] 1/5 · US Doesnt work: Installed twice. Doesnt work (ios 18)
  21. [R20] 2/5 · US Not working for me: App was work great till this morning now won’t load up anything my other apps working fine
  22. [R14] 4/5 · US Almost perfect: I would give this app 5 stars but for one thing. I wish when you favorited a bus stop it contained both directions in one entry so you could just flip between them instead of having both directions clutter my favorites.
  23. [R16] 2/5 · US Confusing and cumbersome: This app needs a lot of help. It’s difficult to get to the information you need, especially if you are trying to plan a trip. Also, too much advertising.
  24. [R32] 2/5 · US Weird layout: App layout is wack and should be redesigned
  25. [R55] 3/5 · US I appreciate the simplicity of the app: However, the simplicity of the design can make it a bit more of a hassle to try to quickly change stop information of the same route because you have to start from the beginning with the app to find information you need. Also, sometimes the time information is off by a minute or two which incorrect information made me miss the last train, when I got the impr
  26. [R69] 1/5 · US Unauthorized charge: I just tried signing up and it attempted to charge me 39.99.
  27. [R72] 1/5 · US Do not add your credit card info: Fraudulent charges on 2 cards I tried to add to this app…
  28. [R73] 1/5 · US SCAM SCAM. Warning!!!!!!: This is not real. Stole my credit card
  29. [R27] 2/5 · US Used to be great: This has been my go-to transit app for many years in Chicago. But it’s fallen off lately. I’ve been late for work many times because it seldom updates for recent route changes or simply doesn’t show several incoming trains/buses. For example, it may say the next southbound redline train is in 18 minutes, but there are actually 3 trains that come before that. I’m not sure if it’s
  30. [R71] 1/5 · US Not updated: There was a change to the California bus line near my house a couple years ago. This app still has not updated it. Every single time I look to see when the next bus is coming, this app tells me that no buses are available. Meanwhile, I will watch the bus go down the street. Please fix!!
  31. [R184] 3/5 · US No longer available below iOS 13: Used to have this and loved it. I have not upgraded to 13 because of all the bad reviews but this app no longer works below 13. Very annoying.
  32. [R4] 1/5 · US Hate: It’s not correct
  33. [R49] 4/5 · US Solid app: Generally a solid app to help figure out when the train is coming. I would like a better UX for switching between trains, stops and inbound/outbound. Trying to do this can be a bit clunky.
  34. [R37] 1/5 · US Not accurate: Live tracker isn’t accurate. Too many times your trains come whenever they feel like it despite the time shown on your app. From time to time your times change. I understand being delayed a few minutes, but going from arriving in “9 minutes” to “due” almost immediately after continuously refreshing the app isn’t courteous to your customers.
  35. [R28] 1/5 · US Crashes every time: I’ve been using this app for years and I loved it. But for the past several days, it crashes immediately when I try to open it. I uninstalled and reinstalled and it’s still crashing. Unfortunately I have to find a different app now.
  36. [R94] 1/5 · US Never works: Everytime I upload this app on my latest iOS version, it does not work and asks me to redownload it. I’ve tried like 5 times
  37. [R59] 1/5 · US Lost all my saved stops: idk what happened but for the first time in YEARS ALL my saved stops are GONE with zero explanation. End to end view of bus routes are no longer appearing. No link to train info. I’ll be using this app, and the CTA, less and just walk. It’s faster than finding bus times.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store