Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

MetaTrader 5

60
User verdict / 100 High confidence Divided

MetaTrader 5 remains a widely used and generally stable trading platform, but recent updates have introduced significant usability issues and performance problems, particularly for mobile users and scalpers, which contradict the developer's claims of bug fixes and performance improvements.

4.8★ lifetime (77,606) Free to download since 2011 by MetaQuotes Software Corp. updated 1.6 mo ago recent negative 7% 120 reviews across 4 regions
UI/UX Changes Performance Issues Missing Features Order Execution Problems Customer Support
5★855
4★62
3★16
2★8
1★59
recent reviews across 4 regions, vs the 4.8★ lifetime average

MetaTrader 5 is a popular trading platform, praised for its comprehensive features and reliability by many long-term users. However, recent updates, especially on iOS, have led to widespread complaints about app freezing, lagging, and a more complicated user interface, making critical trading actions slower and less intuitive.

What users like

  • Generally considered a great and powerful platform for trading, easy to use for manyR1R10R12R48
  • Offers good income and insight, with useful tools for analysis and order managementR4R7R42
  • Provides a clear and readable trade historyR48
  • Good for beginners and learning, with demo accounts availableR21R29R42

What users complain about

  • Recent updates have introduced significant bugs, lagging, and freezing issues, especially on iOSR19R59R352R669
  • The new user interface, particularly for setting Stop Loss (SL) and Take Profit (TP), is complicated, inefficient, and time-consumingR443R476R747R860
  • Lack of essential features like trailing stop loss and price alerts on mobileR50R538R542R829
  • Poor or non-existent technical support, with users unable to reach support by phoneR269R352R812
  • Issues with order execution, including positions not closing at TP, stop losses not working, and slow executionR404R686R731
  • Some brokers or servers are not showing up in the appR57
  • The app is not user-friendly for some, especially beginners, and lacks features like night mode or custom auto trailing stop lossR65R551R693
  • Specific UI design flaws, such as the lot size not resetting per asset, small text boxes, and buttons being too closeR311R549R798

Latest update · v5.0.5830

What the developer says changed (the verdict above weighs this against what reviewers report):

Bug fixes and performance improvements

Recurring themes

Performance Issues negative
Many recent reviews report the app freezing, lagging, and generally performing slowly, especially after updates. This impacts trade execution and overall user experience.R19R59R352R669
UI/UX Changes negative
Recent updates have drastically changed the user interface, making it more complicated and less efficient for critical trading actions like setting SL/TP. Users, particularly scalpers, find the new layout frustrating and time-consuming.R443R476R747R860
Missing Features negative
Users frequently request features like trailing stop loss, custom auto trailing stop loss, and price alerts on mobile, noting their absence compared to other platforms.R50R538R542R829
Order Execution Problems negative
Several reviews mention issues with orders not closing at Take Profit, Stop Loss levels being ignored, or slow order execution, leading to financial losses.R404R686R731
Customer Support negative
Users report difficulty getting technical support, with no phone contact options and unaddressed bug reports.R269R352R812

Who it's for

MetaTrader 5 is for experienced traders who are already familiar with the platform and its desktop version, or for beginners looking for a comprehensive tool to learn trading, provided they are prepared for a steep learning curve and potential mobile app frustrations R21R29R42R48. It is not for users who prioritize a simple, intuitive mobile experience or require robust mobile-specific features like trailing stops and price alerts R538R551R829.

Evidence note: The recent reviews skew heavily negative, contradicting the lifetime rating. Many positive reviews are short, generic, and lack specific detail, while negative reviews are highly detailed and consistent across multiple regions, indicating a strong negative trajectory for recent user sentiment.

Frequently asked

Are there issues with MetaTrader 5 freezing or lagging?
Yes, many recent users report that MetaTrader 5 frequently freezes and lags, especially after the latest updates, causing frustration and impacting trading R19R59R352.
Has the user interface for MetaTrader 5 changed recently?
Yes, recent updates have introduced a new user interface that many users find complicated and inefficient, particularly for setting Stop Loss and Take Profit levels, making these actions slower than before R443R476R747R860.
Does MetaTrader 5 mobile app have trailing stop loss or price alerts?
No, the MetaTrader 5 mobile app currently lacks features like trailing stop loss and price alerts, which users desire for better mobile trading functionality R50R538R542R829.
Is customer support available for MetaTrader 5?
Users report difficulty getting technical support for MetaTrader 5, with no direct phone contact and issues reported via email often going unaddressed R269R352R812.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US Great: 5 star
  2. [R10] 5/5 · US Good: Its user friendly
  3. [R12] 5/5 · US Great platform: A legendary staple and simple but powerful to use
  4. [R48] 5/5 · US Great platform: I love the versatility of this platform. I use the desktop version and switch to the app when I’m on the go. I like the trade history as it’s clear to read and look back at my past trades. Trade history in other platforms is broken down by buy and sell orders separated and is hard to read. I highly recommend this platform to beginners and processionals alike.
  5. [R4] 5/5 · US Manager: Great income and insight.
  6. [R7] 5/5 · US Excelente: Muy buena herramienta apenas me estoy familiarizando pero muy buena
  7. [R42] 5/5 · US La mejor plataforma para aprender y operar trading: MetaTrader ha sido una excelente herramienta para mi aprendizaje en trading. La plataforma es rápida, estable y ofrece todas las funciones necesarias para analizar gráficos, colocar órdenes y gestionar operaciones de forma profesional. Me gusta que puedo personalizar los indicadores, usar cuentas demo para practicar y acceder a los mercados desde
  8. [R21] 5/5 · US Best app for trading: Best for learning and earning
  9. [R29] 5/5 · US La mejor: La mejor que e visto para aprender y se entiende muchisimo mejor que las otras
  10. [R19] 5/5 · US Bugs: I’m facing bugs when I get out and back in to the app, it gets frozen, I’m currently on an iPhone 14 Pro Max
  11. [R59] 1/5 · US App freezes all the time: Garbage app
  12. [R352] 1/5 · GB Bugs: So many bugs and lagging all the time which has made trading extremely hard and frustrating. I have reported this countless times but no one has ever gotten back to me.
  13. [R669] 1/5 · CA Avoid this app: Just lost another 10 000$ today because this app froze AGAIN.
  14. [R443] 3/5 · GB TP and SL: Please fix the issue with TP and SL, they appear way too far from entry once activated, so have to constantly zoom out to find the SL or TP line to drag them back. Wastes a lot of time
  15. [R476] 3/5 · GB App’s Glitching: Hey, even since with the new update, it’s been series of glitches. Now the new one is once I use the one click function to take a position and I try to place my SL and TP levels, the line appears very far form the candles, making a once very easy task now difficult. Not pleased at all
  16. [R747] 1/5 · CA Hate your new look on MT5 interface ln IOS: I dislike the new look you set on MT5. Before it was better and fast on getting into a position, setting SL and TP easily. Now we are obliged to set the Pips instead of letting us to set fast our stops. That's really trash because high scalper (Those of M1) are down at this point. Fix it or give us back the old one.
  17. [R860] 2/5 · AU Latest Update Severely Damaged Usability for Traders: The latest MetaTrader update on iOS has seriously affected performance and usability. The new “graphical style” interface may look modern, but it has made critical trading actions slow and uncomfortable. Setting TP and SL now takes significantly longer and has become a time-consuming process, which is unacceptable in fast-moving markets like XA
  18. [R50] 5/5 · US X•SHIMA: Please one last update that I think we need is price alert if mt5 can send price notifications alert on iPhone e.g price recent BTCUSD $100,000 app notificetion can come with sound cab place Multi price alert notification thanks Dev Team I did wrote to say chart timer need to be added earlier that is done now we need notification alert of tp hit order fill notification
  19. [R538] 2/5 · CA Alerts: You can’t set up alert on mt5 mobile not like trading view or Webull so for me it’s a no no you need to set up the computer first or keep your mt5 deskstop running or get a VPs to get notification. Other than that I like it if they can do that I’ll stick with mt5
  20. [R542] 3/5 · CA Need trailing stop loss feature: Need trailing stop loss feature
  21. [R829] 2/5 · AU Lacking innovation after years: Have used MT5 for a long time. Functionally, it does what it’s supposed to, but surprised you still can’t even have trailing stops or trailing buy from the mobile app in the year 2026, or even automate partial closing of orders. The technology really hasn’t changed much at all. You’d think meta quotes could do better in today’s age.
  22. [R269] 2/5 · GB Mr Chris: No technical support at all. I need to physically talk with someone and can’t. Keep saying everything has to be done by email and that’s not good enough. The vantage platform is having maintenance all the time and I have no way of trading when this happens. I’m not happy with my fees also. Above all I would much rather talk with somebody by phone as the telephone numbers you have on your
  23. [R812] 1/5 · AU No good: Basic functionality doesn’t work. No Help section. Contact Developer feature lacks a Send button. clown show
  24. [R404] 1/5 · GB not closing position: It hit my tp but didnt close the position and now I’m in loss. This stupid app has done this soo many times please fix it
  25. [R686] 1/5 · CA Stop loss sets do not work.: When I have a stop loss set and my order gets closed well beyond the point. What is the point of setting one. This app has cost me thousands of dollars and Is unreliable at best. I would love to actually speak with someone from the company on this matter.
  26. [R731] 3/5 · CA New update: Not that good order execution got slow by a second
  27. [R57] 1/5 · US Poor broker services: Fundingpips server is not showing
  28. [R65] 1/5 · US User opinion: Not user friend and haven’t night mode on chart
  29. [R551] 1/5 · CA Disappointed!: Worst app for beginners! From my experience don’t start off with this platform, it is designed to discourage you..
  30. [R693] 1/5 · CA Sur Macbook, inutilisable: Pas du tout user friendly
  31. [R311] 3/5 · GB Good app, needs work: Please can you change the lot size option. If you use a lot size for one asset it should stay the same in case you want to trade different assets. For example if I place a 0.5 trade on btcusd it should stay on 0.5 for that asset only and not transfer ober to others. I lost money because of this - not realising that the lot size was still high and placing 0.5 on gold when I us
  32. [R549] 1/5 · CA Stupid app made by stupid people: Changing the instrument is extremely close to the sell button, can’t change timeframe with one hand, order of instruments is not the same order on the charts page, and so many other stupid issues not present on android version. Find another program to trade with!
  33. [R798] 2/5 · AU Hard to trade on mobile phone.: The font size of the price scale on the right-hand side of the chart is quite large. On smaller screens, this takes up a significant portion of the chart space, reducing the visible area for price action and indicators. Compared to MT4, the font size and spacing on MT5 feel oversized and less efficient for mobile trading.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store