Unitus Community Credit Union

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] 5/5 · US There the best hands down!!: Huge thank you to Unitus CCU! Johnson Creek, Clackamas Ore I came in dealing with phone issues and trouble connecting my accounts, and the teller handled everything like an absolute pro. She went above and beyond to help me, stayed patient the whole time, and truly made a stressful situation so much easier. I’m incredibly grateful, she was a real lifesaver. Thank you so
2. [R5] 5/5 · US Thank you: The staff at Unitus have always been extremely friendly & helpful. They have answered of my questions and helped me to outline strategies to bring some semblance of order to my accounts. Thank you, PY
3. [R15] 5/5 · US Customer service: The quality and comfort of the customer service line for this credit union is truly unmatched.
4. [R37] 5/5 · US Survey: Always great customer service, rarely have to wait, resolves what ever my issue is, promptly & very kind..!!!…😁
5. [R4] 5/5 · US Never leaving: I have been with Unitus since the beginning, and NEVER plan on leaving. I have ALWAYS been treated like a person, rather than a number with them! They have financially helped me through my divorce and made me feel seen. I loooooove UNITUS!!!
6. [R8] 5/5 · US Love the CCU: I have been a member since 2005 and love this banking community
7. [R34] 5/5 · US Good: I have been a member for 65 years and I feel I have always been treated fairly and good!
8. [R35] 5/5 · US Unitus: You Should Keep it !! I’M from b/4 1969’
9. [R14] 5/5 · US Thanks, Unitus!: I love how easy it is to transfer funds back and forth with my mom, who also uses Unitus. The mobile check deposit feature is a plus too, if you have a check to deposit and no interest in going to the ATM. I’ve never had an issue with the app, and appreciate how it lets you know days in advance if there will be scheduled maintenance, providing a clear timeframe and sticking to
10. [R17] 5/5 · US United to my priorities: I have all my accounts united in one place. That makes it easy to check on my priorities and bring me peace of mind.
11. [R81] 5/5 · US Easy to use: The Unitus app is easy to use, let’s me see my accounts and my joint accounts and does everything I need for deposits of Che is to to Bill pay. I use it all the time.
12. [R2] 1/5 · US Terrible App. Terrible Bank.: App never works, and constantly crashes. I also did not like the update they did years ago to their logo and the app altogether. Unitus used to be a great credit union, and a better option than major banking institutions, but they fell off somewhere and I’m not sure when they’ll get it together. I wish I could end my business with them now.
13. [R19] 1/5 · US App opens to white screen, 2FA operators busy: - app open to white screen - 2fa operators always busy cannot login Cannot access my Mobile banking please help
14. [R25] 1/5 · US Opens to a white screen: Completely useless.
15. [R30] 2/5 · US Cannot Stand It: I can barely make a review on whether or not I like it because I can barely utilize it. 80% of the time, when I open the app, it doesn’t recognize my face (while every other app does) so I have to input my password, which it then claims doesn’t exist so I have to constantly force shut down and restart it to get it to finally work. When it DOES accept my identity and let me throug
16. [R1] 3/5 · US Update on 5/5/2026: New update has totally locked me out of my Unitus account.
17. [R6] 1/5 · US Worst ever: Worst banking app I’ve ever used. The remember me function never works, has a “human check” that only works half the time and have to close the app and reopen it.
18. [R9] 2/5 · US Wasted time: Lately every time I open the app I get a pop up that says my account is locked and I have to reset my password. Unsure what is going on but I have had to reset my password 3 times in the last month. If I do not use the app and go straight to the webpage my account does not get locked out. It’s ridiculous at this point.
19. [R18] 1/5 · US Face recognition !!!!!: When are you going to start using face recognition for the password ???? You are behind the times !! I am seriously thinking about changing banks because I have so many problems with signing in with the passwords !! With this Credit Union. I have had to change it a few times ! Seriously !!! I hate trying to log in this account And I have 3 banks and I don’t have any pr
20. [R13] 2/5 · US Mobile Deposit Nonsense: I have tried twice to do a mobile deposit and both were held up. The first one was declined, and it stated I did not write “ For mobile deposit only” on the check. I did however check the box next to the preprinted “Check box for mobile/remote deposit” which in the past has been sufficient. It asked me to hand write and resubmit. Again, it was declined. It should not be th
21. [R29] 2/5 · US Pasting password fail: This app could be better if I was able to login consistently by pasting my password. 9 times out of 10 tries the pasting fails and I am forced to try again. One I do login, I’m not confident Mobile check deposit will work, about half the time the app crashes during some part of the deposit process. Which forces me back into the cycle of trying to login. It literally might be
22. [R33] 5/5 · US FOR MOBILE DEPOSIT ONLY: Your app always does not seem to recognize that a check has been clearly preprinted and or written “FOR MOBILE DEPOSIT ONLY” On each check I have submitted recently. APP continues to WARN me that it needs to be on the back of the check. And now your app has chosen to hold a check for review from my EMPLOYER. I am assuming because this PREPRINTED “FOR MOBILE DEPOSIT ONLY
23. [R53] 2/5 · US Mobile check deposit crashes: Plenty of this app works fine The current version of the app crashes very consistently when I take photos of checks for deposit. Last night I had two checks to deposit, and the app crashed three times in the process. In addition, when choosing “mobile deposit” from one specific account page the deposit page consistently targets a different account. The frustration of
24. [R31] 5/5 · US App: I often login to the website to check my balances, because the balances are often not correct when I login on the app. Yesterday there was a delay in showing my transfer on the app.
25. [R45] 1/5 · US Inaccurate Information.: The app never shows the actual amount of $ you have. Sometimes it’ll show you the amount before your pending withdrawals are taken out, sometimes it’ll refresh when I open the app and I’ll suddenly get 3 emails letting me know I’ve gone below my low balance alert. What’s the point of an app if you can’t get an accurate idea of how much $ yoh have without closing and openin
26. [R48] 1/5 · US Needs to be fixed ASAP.: App constantly m crashes. Extremely long load times. Constantly not displaying the balances. Have to close out and refresh the app multiple times just for it to work.
27. [R52] 2/5 · US App does not show updated amounts when you transfer money: I have 3 Unitus accounts that display when I open my app. When I transfer money from one account to another, the new amount does not reflect in the balance. I can see that it was transferred and deposited, but I have to log out and then log back in to see the new balances reflected. Please fix that issue so it shows up without having to lo
28. [R16] 1/5 · US Garbage if you need to work with external accounts: So sick of this app. It seems to be designed to be the most frustrating run-around experience possible when it comes to transferring money between itself and external accounts. I literally only use it because my car loan is here with a currently unbeatable interest rate. It does not recognize my US Bank accounts as valid transfer destinations des
29. [R143] 1/5 · US Can’t link to Acorns: Ever since the upgrade, I can’t link to my Acorns round up account. I’ve tried several times over several days. Why is it that with new tech over the years, being a consumer is more like a second full time job dealing with this kind of stuff?
30. [R24] 2/5 · US Ugh: They keep changing it for the worse. Stop. It was fine five years ago.
31. [R58] 2/5 · US Meh: The app isn’t intuitive. The links to services look like ads. If today’s date is no longer available, you have to manually enter the new date. Which is an incredibly stupid way of designing an app. It’s functional, but needs a lot of improvements.
32. [R61] 4/5 · US Great function, but design….: I love the apps functionality. It gives you a “snapshot” of your accounts when you open the app so you don’t have to sign in every time which is great. I love how easy mobile deposit is as well. I’ve been with Unitus for years and me and my family love the app. My complaints are appearance based. The app is not dark mode compatible nor does it have any feature that ca
33. [R62] 1/5 · US Ruined transfer page: The new transfer page is cumbersome, requires more clicks than before, and has numerous formatting issues. Not sure why this change was made, but it’s awful.
34. [R21] 3/5 · US Needlessly requires ID verification for internal transfers: I have liked this app for the most but am not at all happy with it recently requiring verification by code sent my phone when I make an internal transfer from one of my accounts to another. First, if I’m not who I’m supposed to be, I should not have been allowed to log in. Second, what big threat is there involved in me moving money from
35. [R60] 1/5 · US No Dark Mode Available: Dark mode is a necessity for a variety of health purposes. Please implement this function into the app.
36. [R32] 2/5 · US Transfer calendar: Often times I try to submit for a funds transfer and I am not able to select the date on the calendar. The calendar doesn’t fully populate for me to select any date. This is stressful. It would be great to be able to type the date in when this happens.
37. [R108] 2/5 · US Snapcheck is useless: Would be a great update but snapcheck is basically useless. It takes 20 min to deposit a check because it crashes on the last step every single time. Very frustrating. Please fix this bug.
38. [R144] 1/5 · US SnapCheck is completely broken.: The feature I used to use a lot is SnapCheck. In the new version of this version, it is completely broken. When I tap on SnapCheck, it just pops up a screen that says “No results” and it completely breaks the app. I have to quit out of it entirely to get out of that screen. So...until this is fixed, this app isn’t much use to me, hence the one star. Hopefully they
39. [R111] 1/5 · US Annoying App: This app is becoming so ridiculous and annoying, it won’t show my account balance for more than one week now. What is the use of this if I can no longer see my account transaction. All the app displays is “ Unable to retrieve your account, something went wrong. I’m so disappointed.