Capital One Mobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R28] 3/5 · US Niegan aumento en la línea de crédito: Es muy difícil lograr que te aumenten tu línea de crédito aunque tengas un excelente score. Los préstamos para autos son con muy alto interés. A todos recomiendo que no saquen tarjetas de crédito con Capital One.
2. [R44] 1/5 · US Interest: Your interest is too damn high!!!! That way, I don’t like Capital One
3. [R113] 1/5 · US Malísima tarjeta: Pago y pago solo intereses
4. [R114] 1/5 · US Highest interest rates: This company has the highest interest rates. Check other competitors first!
5. [R77] 1/5 · US Charges: I was charged $30 three times without notice. I have paid every month!
6. [R125] 1/5 · US “We hit a snag”: I can’t imagine a worse app. Whenever I need this I get hit with an error on the splash page saying “we hit a snag” and with no way to access my app. I have tried updating, quitting and restarting… sometimes it just isn’t working. This is a real problem. I estimate the app works 10% of the time. I have been hit with late fees multiple times because of this. Buyer beware. I am
7. [R181] 1/5 · US Having a horrible time: Doesn’t give you a message when your payment doesn’t go through for the card they wait 6 days to email you saying it so they can pack another fee onto it confirmed payment emails 2 weeks later I get a email saying it didn’t go through and then they stacked a late fee onto it
8. [R21] 1/5 · US Horrible: Don’t go through this company, they just take advantage of you.
9. [R107] 1/5 · US No credit protection: My Amex account offered me 6 months credit protection after my mom had a stroke and I was unemployed. Capital One closed my account even though I offered to pay it off in full. I hate Capital One and they ruined my credit score
10. [R132] 1/5 · US No more Capital One for me: I closed all my CapOne Accounts. The mobile app is a joke. They keep allowing fraudulent charges even when I reported the card lost. They sent me a new card and still allowed fraudulent charges through my account. Then they told me I had to call to dispute each one. The solution for me was to close my accounts and let them dispute the charges they allowed on my account.
11. [R12] 5/5 · US Capital One: Capital One makes it easy to get things done in the app. Easy access for what you need. I like that if I have issues with card that I can lock, unlock, make changes. There’s so many different things you can do in the app.
12. [R15] 5/5 · US App: I think that it is set up well and I love that I can view both my capital one accounts on one app.
13. [R25] 5/5 · US Easy to use App: This app is user friendly. I enjoy being able to make payments and check my balance all in one place.
14. [R55] 5/5 · US I love it: I’ve had a great experience with Capital One. Their mobile app is easy to use, banking is convenient, and I appreciate how simple they make it to manage my accounts from anywhere. Customer service has always been helpful whenever I’ve needed assistance, and I like that many of their accounts have no unnecessary fees or minimums. The only thing I wish they would improve is having more ph
15. [R41] 5/5 · US My Capital: I had Capital One for over 15 years. It’s been great. No issues at all. Every time I had a problem they took care of it for me.
16. [R45] 5/5 · US Very pleased with this credit card company: I had a serious problem with a few cards which resulted in all my accounts being suspended and then closed, I reached out to capital one and you listened and corrected the situation and my credit score with back up 154 points in 3 weeks.
17. [R56] 5/5 · US Customer Service: Many companies have lost the importance of quality customer service these days. I’m old enough to remember that “The Customer is King” was the standard. This is the standard at Capitol One.
18. [R70] 5/5 · US I’m well pleased with my capital one account, if there’s any issues it handle very quickly !!: I’m well pleased with my credit one account, if there’s any any issues it hand very quickly, and the agent is well knowledgeable about the system and professional.
19. [R29] 5/5 · US Trustworthy: Capital One is the best! They have caught scammers more than once for me. I trust them highly!
20. [R50] 5/5 · US Easy, convenient, and safe: The safety and the ease and benefits of having this mobile app saves me time and money
21. [R1] 5/5 · US Seamless….: Love how this integrates into store apps, pops up to get your attention and shows you true savings (usually, nothings perfect.)
22. [R32] 1/5 · US Capital One Sucks!: The app always has errors or snags runs slow none of my cards would link on the app which I thought would make things easier. The app sux and so does the bank
23. [R49] 1/5 · US Horrible, buggy app: Capital One is too big of a company and in way too many people’s business to have an app this buggy and unreliable.
24. [R51] 1/5 · US App has problems: I have updated multiple times and still get a message that cannot open
25. [R53] 2/5 · US Buggy and poor design: I can’t authorize my card because capital requires thru their app that I still can’t properly access due to it crashing and freezing. I’be reloaded rebooted etc. Nothing works
26. [R5] 1/5 · US ONE STAR. Lousy bank and app. Ads throughout app: STUPID, ANNOYING REFERRAL POPUP. CAN’T EDIT PAYMENTS, MUST CANCEL TO EDIT. RIDICULOUS CHECKING ACCOUNT OFFER EVERY TIIME I OPEN THIS LAME APP. SLIDE TO PAY IS GIMMICKY WITH A CHEAP EXPERIENCE!
27. [R82] 3/5 · US Good for managing your account: The constantly bombard you with offers to spend more money..
28. [R93] 2/5 · US So much garbage upsell: I would love to be able to open this app without being constantly bombarded with upsell. I do not want to install your browser shopping extension, I do not want to transfer a balance, I do not want a personal loan. Let me manage my accounts in peace.
29. [R129] 2/5 · US Stop with the Ads!: I’m a satisfied customer of Capital One. However, I’m annoyed by the barrage of pop ups when I open the app. Stop it.
30. [R3] 5/5 · US Mi balance no se muestra en tiempo: Mi balance no se muestra en tiempo y a veces me muestra que es menos cuando es más
31. [R98] 3/5 · US Credited: My issue is that I feel that it takes relatively way too long for the payment process in the delivery and accessible credit to your account and really isn’t making any sense and it hinders me to pay bills when the delay is so long and strenuous
32. [R109] 1/5 · US Hold: My check was on hold for 7 days then on that day they decide to extend it without notice ! Very unprofessional, I get paid every 2 weeks and it has caused a hardship for me all they had to do was their job!! So disappointing. This is not the first issue I’ve had . My secured credit card was never mailed to me it’s been 7 months and I’m still waiting. There is definitely a level of incompeten
33. [R111] 1/5 · US Still wating: Deposited a check a week ago on the 07/01 it says it was supposed to be deposited today and still nothing .. same check deposited in another account with chase same day deposited funds were available on 07-03 …
34. [R103] 1/5 · US Credit Dept Fraud!: Now July 2026 months later Cap1 is still stealing my money and not giving me my money back. Every other month Auto pay & credit account keeps taking my money. And After 2hrs on the phone daily. They keep protecting cap1 and refusing to return my money. When reimburse money from a merchant on a credit charge. It says +$15. But in reality Capital one doesn’t discount you the $15