eFax® Plus-Pro-Protect

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R52] 5/5 · US E-fax: E-fax is great supper easy to fax right from your phone,anywhere.
2. [R62] 5/5 · US Was there when needed: I really needed to send information fast and there was a fax number available. So I selected this app and scanned and used app to send documents. Really easy to use and got me on time sent. Appreciate it since I don’t even have fax capability at work more. Much cheaper than last time I sent Fax documents from FedEx.
3. [R83] 5/5 · US Five stars: Amazing service. Easy to do and avoids the trip to staples
4. [R120] 5/5 · US Efax: This is very easy and convenient to use. Great to have the ability to send a fax wherever I go.
5. [R16] 5/5 · US 🔥🔥🔥🔥: A-1 Hotsauce! I never missed a fax and never had a problem sending a fax! Flawless💨
6. [R33] 5/5 · US Lightning fast: From signing up . Sending fax documents done in less than 3 minutes. Amazing with sending documents confirmation
7. [R59] 5/5 · US Came in clutch 😎: Very user friendly and super fast. My first fax was sent in 103 seconds. Kudos to the developer. 💯
8. [R141] 5/5 · US I’m happy with it so far.: I needed to send a fax to HR. I purchased a subscription, it worked. I’m happy. I’m thinking of using it for my business.
9. [R5] 5/5 · US I DK: Sent a fax, and had some issues. Reached out to customer support, they confirmed delivery and ensured my issues were taken care of. I had frustrations initially, never having used an e-fax service before but eFax is definitely my choice moving forward!
10. [R74] 5/5 · US Faxing made easy: Excellent service and easy to reach real people at their customer service!!!
11. [R77] 5/5 · US Wonderful!: Terrific assistance! Most patient guy on the planet!
12. [R95] 5/5 · US Support: Great customer service provided by Antonion A. They were extremely patient and walked me through instructions after I somehow changed my user ID (?) and passwords. I recommend contacting them prior to locking yourself out! Five stars!
13. [R7] 1/5 · US Beware: Company keeps credit card on file and continues to bill you after app is canceled
14. [R12] 1/5 · US Free Trial Didn’t Work: I was charged a monthly fee the same day I started the free trial. I want my money back…
15. [R20] 1/5 · US Beware: I signed up for a free trial and was immediately charged. Beware of this app
16. [R25] 1/5 · US I signed up for the free trial and was charged immediately. Having issues with getting signed up!: Where’s the free trial?
17. [R6] 1/5 · US SCAM: Customer service can not assist with personal or business accounts. Plus cancellation is unavailable under billing as they instructed. It’s a scam to charge your card
18. [R14] 1/5 · US Shady billing!: Do not sign up for this junk! They have a shady billing system in which they even try to make you sign up for another e-fax type service instead of taking you to a cancellation page that you attempt to click on but won’t be successful. Once “canceled” don’t think you are out of the woods yet, nope because you WILL BE BILLED until the “billing cycle ends.” Good luck! Hope that helps
19. [R19] 1/5 · US Scam: Be careful and be prepared for the fact that you will not be able to unsubscribe. I have tried all the methods and so far it has not worked. The instructions for unsubscribe do not work, I wrote to the email - «unavailable» , I wrote to the support - «our team is currently not working». I will try to dispute the transaction with the bank...
20. [R23] 1/5 · US Company makes canceling difficult: Got an email that I would be auto renewed & charged. Spent too much time trying to cancel subscription thru app and website. Was unable to do so. Scam.
21. [R1] 1/5 · US Can’t login: Can’t login with the same username and password as on website
22. [R27] 1/5 · US Nonfunctional app: The app is utterly useless. It can’t send a fax successfully. It logs out if you look at your phone funny. The design is clunky.
23. [R31] 1/5 · US Disappointing: Sent only one fax through this after paying for subscription and then canceling it. Logs out constantly and doesn’t save information so you have to type it in every time. It’s annoying when you’re working on something and it wants to log off.
24. [R48] 1/5 · US System logs me out while typing: Overall its average
25. [R2] 1/5 · US Jenna: Faxes don’t load, app runs slow
26. [R8] 3/5 · US Issues viewing faxes: I am receiving the fax but unfortunately I can’t open the faxes. I contacted customer service previously. The app is not functioning like it should.
27. [R18] 4/5 · US It’s a pretty good app: It works pretty well, however on iPad or iPhone basically iOS, it has issues finding drives being able to save things where you want or open documents that are not in your recently access items. That’s why I gave it four in addition to all that it keeps wanting to close so if I can’t find your document an attachment, you minimize it and go to open up the attachment so it’s
28. [R45] 2/5 · US Freezing a lot lately: Freezes a lot the past few months . Used to work very well.
29. [R11] 1/5 · US Did not work: Unable to attach file
30. [R15] 1/5 · US Hopelessly flawed: Unable to attatch any documents to a fax. Not worth any time at all. Too bad, desktop app is pretty good. Ive had an an account for years.
31. [R30] 1/5 · US I paid for this app?: I can’t get any documents to attach and fax. Boo, so frustrating
32. [R57] 1/5 · US App doesn’t work: I have the newest iPhone 16 Pro S and it still can’t run this app. I try to attach documents and nothing attaches and just a cover sheet gets sent. I had to use the online portal to send a fax and even that isn’t optimized correctly for mobile use so it was severely buggy and dysfunctional. Why is this $16 when this doesn’t even work….
33. [R9] 1/5 · US Waste of money: I would give zero stars if app would allow it. I needed to send a one page fax and after multiple attempts, it would not send and never gave a reason why it would not send. Ridiculous! Wasted money!
34. [R10] 1/5 · US Don't waste your money: This doesn't know work at all
35. [R26] 1/5 · US Scam: Total scam the app wouldn't even send the fax I needed, and on top of that they took money from my account when I had already canceled the subscription. They were also very rude over email and did not refund definitely recommend you stay far away from this app/company 3 major red flags.
36. [R36] 1/5 · US Not working: Refund me please! I sent a test fax to my fax machine & it said sent, but nothing was ever received by my actual fax machine. I wanted this one for when I was on the go. Also, I have requested a fax 3 times & it has yet to show up, app does not work!
37. [R184] 3/5 · US Lacking in ability to multi-task: Navigating different files to prepare what I want to fax and I notice the app resets every time I switch back to it.
38. [R325] 3/5 · CA So far So good: Thé app is good. I have 2 concerns 1. When I switch apps I have to restart all over again and it’s frustrating! 2. You can’t multitask Also it would be great to be able to see a preview of the fax we compose.
39. [R40] 1/5 · US Needs work: Horrible app - have been using few months - fax never open on phone app , on iPad , only works on pc
40. [R54] 1/5 · US App is frustrating: I’ve been using this app for about 6 years. The latest update has been frustrating and customer service has sucked. I am no longer able to print from the app. The menu on the fax doesn’t show completely. When I contacted customer services they told me to go to their webpage and print from there. That’s not the reason i got the app, to go to the website using my browser. Th
41. [R22] 1/5 · US Dishonest app: I don’t write bad reviews but this app ripped off lot of money without confirmation. On website it says 5 $ but it charged a lot and then failed to send fax. I feel bad for developers, but the sales guys are ripping off customers
42. [R24] 1/5 · US Different price after viewing terms: If you don’t bother to read the terms and conditions document, you’d assume you’d pay $18.99 a month for the service. But if you do read the terms and click the sign-up button from that page, you’re asked to agree to a $50/month charge.
43. [R55] 4/5 · US Excellent: Excellent app, I would be happy to pay three dollars a month or maybe a little cheaper if I signed up for a whole year. 16.99 a month?
44. [R196] 3/5 · US If only they had a lower priced tier: If you had a lower priced tier for extremely low volume users I would have gladly subscribed.
45. [R291] 3/5 · GB good for nothing: i gave it a 3 star as the app is a good idear but as a uk resident this app is totally useless can i ask the publiser 1 question Why put your app on the UK apple store if its not UK supported looking forward to the reply
46. [R301] 3/5 · GB Needs UK support: Good idea, but needs to support UK accounts otherwise it's useless.
47. [R41] 1/5 · US SCAM: It took my money and no login, no follow up email or a way to reach anyone . Disputing with Apple.
48. [R42] 1/5 · US Never got email to activate account: I signed up using iCloud’s hide my email. I never got the email to confirm the email nor the email with the login instructions. I hope to get a refund.
49. [R50] 1/5 · US Can’t use app: Got stuck in a loop of trying to set up a password and the app would not load nor accept any password, just a loading screen. Both on my iPhone and laptop. Tried 5 times with no luck.
50. [R38] 2/5 · US Fax review: Not easy to know if your fax sent is pending or know if you sent it. It will take awhile if you sent it wrong or need to re-fax.
51. [R43] 5/5 · US Easy to use: Really it's amazing, you can use it so easily, and the money you pay them totally worth.
52. [R47] 1/5 · US SCAM!!! Zero stars: This should zero stars. So I download this app to send three pages off. Told me I can activate the app free right now(that was the promo they were kicking). They got me for $17 in the end, and still can’t even use the app.