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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Talkatone

45
User verdict / 100 High confidence Divided

Talkatone is a free calling and texting app that offers a second phone number, but recent user reviews indicate significant issues with message delivery, call quality, account access, and customer support, often contradicting its advertised 'unlimited' features.

4.7★ lifetime (141,109) Free + in-app purchases since 2010 by TALKATONE, INC. updated 0.0 mo ago recent negative 52% 120 reviews across 4 regions
Messaging Issues Account Access & Registration Call Quality & Reliability Customer Support App Bugs & Performance Free Functionality Paid Subscription Value
5★316
4★68
3★44
2★56
1★401
recent reviews across 4 regions, vs the 4.7★ lifetime average

Talkatone provides a free second phone number for calls and texts, and many users appreciate its core functionality for communication. However, recent reviews highlight frequent problems with messages failing to send, calls dropping or having poor quality, and difficulties with account registration and login. Customer support is also consistently criticized for being unresponsive or unhelpful.

What users like

  • Provides a free second phone number for calls and textsR10R22R27R45
  • Good for international calls and texting, with generally good connection when it worksR292R80
  • Easy to set up and use for basic communicationR84R93
  • Offers privacy by not sharing real phone numberR45

What users complain about

  • Messages frequently fail to send, even for premium subscribersR3R9R23R76
  • Imposes limits on outbound texts and calls, contradicting 'unlimited' claimsR11R18R60R118
  • Users experience frequent account registration and login errorsR1R8R16R48
  • Call quality is often poor, with dropped calls, static, and unclear audioR69R186R277R292
  • Customer support is unresponsive or unhelpful, especially for account issuesR2R4R7R25
  • App is prone to bugs, crashes, and performance issuesR6R17R56R67
  • Numbers can expire if not used frequently, which is inconvenientR14
  • Cannot send videos or pictures reliablyR59R610R647

Latest update · v7.1.5

What the developer says changed (the verdict above weighs this against what reviewers report):

TIP: Talkatone Plus now supports seeing your voicemail transcriptions right in the app! Plus subscribers be sure to look at the new Voicemails screen. If you haven’t tried out Plus yet what are you waiting for? Call forwarding, transcriptions, keeping your number active and more are waiting for you to enjoy. Be sure to check it out from the Settings screen! 7.1.5 - Bug fixes - Performance improved 7.1.4 - Bug fixes - Minor UI improvements - Performance improved 7.1.3 - Bug fixes - Performance improved

Recurring themes

Messaging Issues negative
Many users, including premium subscribers, report that messages frequently fail to send or are subject to 'fair use' limits, even after only a few texts. This directly contradicts the expectation of unlimited texting.R3R9R18R19
Account Access & Registration negative
A significant number of recent reviews mention persistent errors during account registration or when trying to log back in, often receiving generic 'unspecified error' or 'not authorized' messages. Some users report being locked out for extended periods.R1R7R8R16
Call Quality & Reliability negative
Users frequently report calls dropping, cutting off after short durations (e.g., 15-16 minutes), experiencing static, or having unclear audio. Some also mention issues with outgoing calls not connecting.R56R69R186R277
Customer Support negative
Customer service is widely criticized for being unresponsive, unhelpful, or providing automated replies without resolving issues, especially for account closures or technical problems.R2R4R7R25
App Bugs & Performance negative
Despite developer notes mentioning bug fixes and performance improvements, recent reviews still report various bugs, crashes, app freezing, lag, and data corruption issues.R6R17R56R67
Free Functionality positive
Many users appreciate the app for providing a free second number for calls and texts, especially for those without a primary number or for privacy reasons.R10R22R27R45
Paid Subscription Value negative
Several paid subscribers report that premium features do not work as advertised, such as still experiencing text limitations or issues with calls, leading to disappointment and questioning the value of the subscription.R3R9R11R18

Who it's for

Talkatone is for users who need a secondary phone number for occasional calls and texts, particularly if they prioritize privacy or do not have a primary number R27R45. It might be suitable for those who have good Wi-Fi and are willing to tolerate frequent bugs and limitations R10. Users who require reliable messaging, consistent call quality, responsive customer support, or truly unlimited service (even with a paid subscription) should likely skip this app R2R9R11.

Evidence note: The recent reviews skew significantly negative (51.6% negative), which contrasts sharply with the lifetime rating of 4.7. This suggests a recent decline in app performance and user satisfaction. While some positive reviews exist, the volume and consistency of negative feedback across multiple issues (messaging, account access, calls, support) provide strong evidence for the identified cons and themes. The developer's notes mention bug fixes and performance improvements, but these claims are directly contradicted by numerous recent user reports of ongoing bugs, crashes, and performance issues.

Frequently asked

Is Talkatone truly unlimited for calls and texts?
No, despite claims of unlimited service, many users report that Talkatone imposes limits on outbound texts and inbound calls, even for paid subscribers, often suspending texting abilities after a few messages or disabling numbers due to 'too many incoming calls' R11R18R30R60.
Does Talkatone have good customer support?
Recent reviews indicate that Talkatone's customer support is generally poor, with users reporting unresponsiveness, automated messages instead of actual help, and a lack of resolution for critical issues like account closures or technical problems R2R4R7R25.
Can I send pictures and videos with Talkatone?
Based on user reviews, Talkatone has limitations with multimedia messaging; while some users report being able to send pictures, many state they cannot send videos R59R610R647.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R10] 4/5 · US free call N text: works great for me as long you have good WI-FI
  2. [R22] 5/5 · US Amazing: Free and good to use🥹
  3. [R27] 5/5 · US My review: This is so good if you don’t have a phone number I recommend it
  4. [R45] 5/5 · US Great app: I really like this phone/text app. The best part is privacy versus sharing my real ph number.
  5. [R292] 3/5 · GB Why I like this app: This app is good for calling my friends from abroad I’m in the UK it’s a good connection sometimes it cuts off but it’s good one thing they need to add is a Apple Watch version there is parts where it cuts off or even stops working all in all I give it 3 stars!
  6. [R80] 5/5 · US Una de las mejores Apple Pay que puede estar ahorita mismo, lo mejor: Funciona muy bien, no tiene ningún tipo de problema y es rápida y está Ready
  7. [R84] 4/5 · US Unbelievable…: So easy to set up, they ask for no personal information. No charge, all the features of a big dollar app.
  8. [R93] 5/5 · US Simple use: Such a good experience with the app
  9. [R3] 3/5 · US Message failure: Im using premium, but all of messages failed to send
  10. [R9] 1/5 · US Waste time and money: Im using premium, but all of messages failed to send
  11. [R23] 1/5 · US Okay: Works sometimes. Other times message fails to send for hours. Even with paid subscription.
  12. [R76] 3/5 · US Fix your app.: I'm trying to text my group chat with my friends and it keeps saying "message failed" and it's been 1 week and isn't the limit supposed to reset after 24 hours ??? Stupid tbh but please fix it and make me be able to text
  13. [R11] 2/5 · US Not unlimited: You can pay for unlimited and they will cut your calls off in four days. They claim you have to many incoming or to many outgoing calls
  14. [R18] 1/5 · US Talkatone Plus still has text limitations: Is there a fix for this or maybe this isn’t the service for me? Well it looks like I’m not the only one. If this isn’t resolved soon I will stop being a paying customer.
  15. [R60] 2/5 · US Review: I can text any number I was texting a group chat and it now won’t let me text anyone because I was “sending to many outbound messages” so now it’s a waste of storage
  16. [R118] 3/5 · US Worked great: Now I can’t even text or call it says I sent to many messages it shouldn’t matter how many times u text or call u should be able to call and text when u want this is not fair
  17. [R1] 1/5 · US Doesn’t work: Can’t even register
  18. [R8] 5/5 · US Help me: I love this app making calls and texting ..I uninstalled the app and reinstalled it again. I can’t login keep saying unspecified error occurred try again . Any help please .
  19. [R16] 1/5 · US Account creation errors: Why can’t I create my account after updating to the latest version and doing everything I have to do?
  20. [R48] 1/5 · US Why is Talkatone is having issues: I can’t create account in Talkatone anymore It been showing errors very bad app now I can’t see the reason why I can’t open it anymore it unfortunately bad it’s very disappointing
  21. [R69] 1/5 · US Never worked: Dropped calls
  22. [R186] 3/5 · US Call drop: My calls keeps on dropping and the app keep on failing and why does it keeps on giving me time when the app will stop work for 24 hour I hate that about this app
  23. [R277] 3/5 · GB why do the calls cut after 15/16 min ?: my calls keep cutting off just before 16min does anyone know how to prevent this? x
  24. [R2] 1/5 · US Awful Support: They closed my account for no reason and won’t tell me why. I just get an automated message but not an actual answer. No customer service.
  25. [R4] 1/5 · US Persistent Server Error: As the title says, there are so many server errors that the app is practically unusable. Customer service, as usual, has been no help at all.
  26. [R7] 3/5 · US It worked at first: But after purchasing the pro option and reinstalling the app, I’ve been locked out of my account for over a week with no response from technical support.
  27. [R25] 1/5 · US Phone: It stopped sending out my text. I bought two or three different lines. Still wouldn’t send out my text and no one has replied from customer service
  28. [R6] 5/5 · US Bug: It’s good but there’s a bug where if your a free user and there’s a call me option on whatever app or website ruling a Talkatone phone number, it actually goes through without needing a subscription. Please fix this bug
  29. [R17] 3/5 · US Bug Fixes: Hello, I’ve been enjoying the app to be sincere but the only issue is that the bug need to be fixed cause it always appears when not needed
  30. [R56] 1/5 · US Crashes and doesn’t let me dial international calls: The app constantly crashes and doesn’t allow me to dial international calls. I have a paid (now cancelled) subscription and it is definitely not worth 1 star but that is the lowest the rating goes. Buyer beware.
  31. [R67] 1/5 · US Useless smh: I deleted and reinstalled the app 4 times it still keeps saying “your data files are corrupted delete and reinstall Talkatone.” Other than that this used to be a good app now it’s useless. Thanks Talkatone.. uninstalled 💔
  32. [R14] 4/5 · US Almost perfect: I love this app but I have 2 complaints. First, I wish the number didn’t expire when you don’t use it. I just find it really inconvenient. Second, I wish you could see the other person’s face like FaceTime. Other than those 2 complaints, this app is truly amazing and if you don’t mind not seeing the other person’s face or you use your phone number a lot, this is the perfect app for
  33. [R59] 5/5 · US Great app: I’ve been using this app for years to run my business on my personal phone. I love the option. It gives you to four cause I love the option. It gives you to create your own voicemail. The only thing I will say I wish you did was send videos, but since it’s an inexpensive app, I really cannot complain. I am very grateful for this app. Thanks.
  34. [R610] 3/5 · CA Have issues sending pics: Unable to send pics. My pics aren’t going through
  35. [R647] 3/5 · CA Can’t send videos: The text only Sends pics I can’t see anywhere that we can send short videos
  36. [R19] 2/5 · US Text not working: I’m a paid subscriber and I wa only able to send one text today tried to message talktone support in app it didn’t work
  37. [R30] 1/5 · US Limited Inbound calls: I used this number as a reference for work and an incarcerated family member. They disabled the number because too many inbound calls. How is that an issue if the number is free ? This app makes no sense.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store