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Updated July 2026 · real, multi-region App Store reviews
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Is it worth paying for

Fax Burner

65
Value score / 100 Worth paying? Depends It depends

Fax Burner is worth using for occasional, short faxes due to its ease of use and free tier, but paying for it is questionable given consistent complaints about fax quality and functionality issues.

Free + in-app purchases seen up to $100 4.9★ lifetime (44,417) since 2010

Fax Burner offers a quick and easy way to send faxes, especially for users who only need to send a few pages for free R1R3R5. However, the paid version faces criticism for poor fax quality, limited file upload options, and functionality issues, making its value proposition less clear R56R171R181. The app's free tier is limited to 5 lifetime pages, which many users find insufficient R76R168R272.

Free vs paid

The free tier of Fax Burner allows users to send up to 5 pages for free, lifetime R56R76R168R272. It also provides a temporary fax number for receiving faxes . Many users find this sufficient for occasional, one-time faxing needs R8R23. The paid version, which can cost up to $15 a month or $130 annually, removes the page limit and presumably offers more features, though reviews indicate ongoing issues with fax quality and file compatibility even for paid users R168R272. Some users report being asked to pay after filling out fax details, which they consider misleading R387.

Value complaints

  • The free tier is limited to only 5 outbound pages for a lifetime, which many users find too restrictive and misleading given the app's initial 'free' claim.R56R76R168R272
  • Failed fax attempts count towards the free page limit, forcing users to pay without successfully sending their documents.R308R340R411R439
  • Users are often asked to pay for the service only after spending time preparing their fax, which is perceived as a 'bait and switch' or scam.R387R386
  • The quality of faxes, even after paying, is often described as poor, blurry, or illegible.R56R171R289R350
  • The app lacks support for uploading documents directly from iPhone files or PDFs, limiting users to photos or Dropbox, which often results in poor quality.R63R171R181R182
  • Some users experienced the app failing to send faxes or receive them, even in the free tier, making them unwilling to pay for an unreliable service.R27R174R181R250
  • The app does not support international faxing outside of the US and Canada.R355R396R400

Where it delivers

  • The app is widely praised for being super easy, quick, and convenient to use, especially for first-time fax users.R1R2R3R4
  • The free tier is genuinely free for a limited number of pages (5 lifetime outbound pages) and offers a temporary fax number, which is appreciated by users needing to send or receive a one-off fax without a subscription.R8R20R23R28
  • It's a convenient solution for those who don't have a physical fax machine or need to send faxes from their phone.R5R15R45R46
Worth paying if

You need to send faxes frequently and are willing to overlook potential quality issues and limited file upload options, hoping that the unlimited pages offered by the paid tier will compensate for these drawbacks R168R272. However, many users who encountered issues with the free version were hesitant to pay for a service they weren't sure would work reliably R340.

Skip / stay free if

You need to send faxes regularly with high quality, require diverse file upload options beyond photos or Dropbox, or are unwilling to pay for a service with reported functionality issues and poor image compression R56R171R181. Users needing to fax internationally (outside US/Canada) should also skip this app R355R396R400.

Evidence note: Recent reviews (within the last year) show a higher proportion of 1-star ratings compared to the lifetime average, often citing issues with fax quality, functionality, and the restrictive free page limit. While older reviews frequently praise ease of use and the free option, newer feedback highlights significant frustrations with the app's reliability and value proposition, especially concerning paid features.

Frequently asked

How many free faxes can I send with Fax Burner?
You can send a maximum of 5 outbound pages for free over the lifetime of your account R56R76R168R272.
Does Fax Burner support sending faxes from files on my iPhone?
No, Fax Burner primarily allows uploading documents from your photo library, by taking a picture, or from Dropbox; it does not support direct upload from your iPhone's Files app or PDFs R63R171R181R182.
Is the fax quality good with Fax Burner?
Many users report that the quality of both incoming and outgoing faxes, especially from photos, is often poor, blurry, or even illegible R56R171R289R350.
Does Fax Burner work for international faxes?
No, Fax Burner does not support international faxing to countries other than the US and Canada R355R396R400.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R56] 1/5 · US Misleading, horrible quality: The fax number that the the app assigns you is not the same number that it sends your fax from 🤦‍♂️. The quality of scans after faxing were absolutely horrendous, the pictures that I took were very legible with good lighting so not sure what happened. As far as I could tell, no option to delete the built in cover page. Only 5 pages for free, straight to the pricey mon
  2. [R76] 2/5 · US NOT FREE: I wish these apps would be truthful from the jump cause only the first 5 pages are free there is no Free faxing Send & Receive like it says under the title
  3. [R168] 1/5 · US ALL READERS OF REVIEWS READ HERE: 5 maximum outbound faxes until you’re forced to pay $15 a month. To send a fax. Funny, isn’t it? Delete this app and write the same review you see here. Help yourself out.
  4. [R272] 3/5 · CA It works…: If you need to send a one time fax of less than 5 pages, I recommend this app. You only get to send 5 pages for free in your lifetime! That is a ridiculous limit. Be careful and edit image contrast or it will not show up properly in the fax app. If you’re willing to send the $130 CAD annual subscription fee then you will most likely love this app. Easy to use.
  5. [R308] 1/5 · CA Better off using an old-school fax machine: I tried to send my 2-page (3 including the cover letter) twice but it failed because the line was “busy”. These two attempts used up all 5 of my free pages. I don’t believe that a failed attempt should count. I’m not paying so that it magically works when I do so.
  6. [R340] 1/5 · CA Maybe it works, maybe it doesn’t?: I used up all five of my lifetime allotment of free pages trying to send one fax, but it failed each time, so I don’t know if this app works at all. Would be nice if a failed fax didn’t count as one of the free ones, and I’m not going to spend money on the paid version when I don’t know for sure if it even works. That being said, the interface was easy to use.
  7. [R411] 1/5 · CA Terrible!: I was so excited about this I thought it was a genius until I go to send my free fax. the fax ended up failing and not going through and when I went t resend the same fax the app told me that I used up my free fax and had to pay $89 to try to send it again. I went to the post office and sent my fax for .30 cents. Don't waste your time with this app.
  8. [R439] 1/5 · CA Stopped working!!: After I sent one fax, all the other faxes come back as "failed". What a waste of time. They were important documents as well. I'll be finding another app. I just kept this one so I could give this app 0 out of 5 stars, but it forces me to put 1 anyway. Piece of junk this app is. I wouldn't recommend it to anybody.
  9. [R387] 1/5 · CA Asks for $ at end: Deceiving app. Fill out everything upload fax and then asks for $$$. Scam- there's others that are free. At least ask for the $ upfront- wastes time and makes you look like scammers! Avoid
  10. [R386] 1/5 · CA Very bad: Fill up everything and cant send one fax without paying 110$
  11. [R171] 3/5 · US Quality isn’t great: I don’t know about the paid versions but the quality of incoming fax is not very good. It was readable but not great. Sending a fax was pretty easy except I couldn’t upload doc from files I had to either upload a picture, take a picture or upload from Dropbox. All in all, I only needed it for one incoming and one outgoing fax and it seemed to have worked fine for my task.
  12. [R289] 1/5 · CA Terrible Print Quality: The app is easy to use however taking photos of the documents made it so dull nothing can be read. Now I have to re-send. Waste of time.
  13. [R350] 2/5 · CA Unprofessional and blurry: The fax that I sent was so blurry it was almost unreadable. Also the cover page makes it look unprofessional.
  14. [R63] 3/5 · US Need more options: I hardly use Dropbox, maybe add other options like upload from iCloud or computer or Evernote
  15. [R181] 1/5 · US Broken on first try: I know it’s free but, could it at least work?? I created an account with my email, reserved a fax number, tried to compose a fax. The app crashed when trying to add the page I need (which for some reason doesn’t let me grab from the files app. images or Dropbox only… really dumb!). I reopened the app and then it refused to let me reserve another fax number. No error messages.
  16. [R182] 1/5 · US Photo, Library, Dropbox, your ONLY options: This app does not allow you to browse your own Filesystem, providing only a few very limited options. There is also no way to pay a base monthly amount to reserve a local phone number. This is really only a useful app if you’re never going to communicate with people who don’t need to reliably fax you back, and you’re obsessed with Dropbox or faxing pictu
  17. [R27] 1/5 · US Doesn’t work: I tried using this app it didn’t work for me
  18. [R174] 1/5 · US SCAM: Should be 0 stars. Absolutely terrible app. Does not receive fax. It does not send fax. It is a scam. I have no idea how they have a 4.9 star rating. They must scam Apple too.
  19. [R250] 3/5 · CA I keep getting an error code: The app itself was really easy to set up, but when I went to send the fax I created it gives me an error code it says error while sending fax, log in error? I am logged in though I’m not logged out. I wouldn’t have wrote this here but I can’t find a place to contact the developer.. hopefully they see this!
  20. [R355] 1/5 · CA Not internationally: No country Other than US and Canada. Deleted after download and tried to send document. Waste of time. Should say so on the description page.
  21. [R396] 1/5 · CA Could not send fax to a Canadian fax number: Everything worked as promised until I actually tried to send the fax. I got this message by return email: "Hello,We do not allow faxing to 867668XXXX." (Number x'd out by me.) So I ended up with another fax app and sent a fax to the same fax number without difficulties.
  22. [R400] 1/5 · CA Pourquoi un numéro américain ??: Triste et pas utile au Canada et Qc !
  23. [R1] 5/5 · US Super Easy!: Completely Quick and Super Easy!!!
  24. [R2] 5/5 · US 1st time using it: It worked quick and fast and was perfect!
  25. [R3] 5/5 · US GREAT APP !: I am a gen z and never sent a fax before but this was super easy to use and I love it.
  26. [R4] 5/5 · US Love it!: Quick and easy! The other app I tried was so aggravating!! Fax burner did what needed to be done in under 1 minute from beginning to end.
  27. [R8] 5/5 · US Fast and Easy: I’ve used this twice as I don’t need to fax much. Truly free and easy.
  28. [R20] 5/5 · US Was actually free: Super easy to setup up and did exactly what I needed it to do!
  29. [R23] 5/5 · US That was so easy!: I needed to fax 5 pages of very important stuff to a health care office that wanted to double bill me. I was told I could only fax or drop my stuff in their office. I rarely fax so I do not want to pay subscription. Getting it done free was a bonus. Uploading was easy.
  30. [R28] 5/5 · US Easy free and legit: Easy free and legit
  31. [R5] 5/5 · US Very Convenient and simple to use: Great app. Easy to use, fast, and made sending a fax from my phone simple. The scanning quality was good, and the whole process was straightforward. Definitely recommend it if you need to send a fax without a machine. Has the real “fax noise” 😂😂🤦🏾‍♂️
  32. [R15] 5/5 · US Just awesome: I needed to fax something in to work. I was able to do this with this app from my phone. so easy and I didn’t have to drive miles into work. I would use it again and again very good app
  33. [R45] 5/5 · US Easy Faxing: I do not need to fax very often and live in a rural area so I appreciate the ease and convenience this provided!!!
  34. [R46] 5/5 · US Wow: So fast, easy, and free , all without having to leave to comfort of your home.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store