Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

NFL

35
User verdict / 100 High confidence In trouble

The NFL app offers comprehensive news, scores, and team updates, but is plagued by significant technical issues, subscription management problems, excessive ads, and content restrictions, leading to a frustrating user experience despite its utility for dedicated fans.

4.5★ lifetime (410,571) Free to download since 2010 by NFL Enterprises LLC updated 0.1 mo ago recent negative 77% 120 reviews across 4 regions
Technical Issues Subscription & Billing Content Restrictions Login & Authentication Ads & Monetization UI/UX Issues
5★117
4★46
3★69
2★116
1★652
recent reviews across 4 regions, vs the 4.5★ lifetime average

The NFL app provides a central hub for news, scores, and team information, which many users appreciate for staying updated on the league. However, recent reviews highlight persistent problems with app stability, video playback, login issues, and difficulty managing subscriptions. Content restrictions, particularly for live games and casting, also frequently disappoint users.

What users like

  • Good for keeping up with NFL news, scores, and team updates.R12R13R29R482
  • Provides articles, analysis, and features for avid followers.R424R488R500
  • Some users find it an affordable option for local games.R4

What users complain about

  • Frequent app crashes, freezing, and lagging, especially during live games.R3R55R161R181
  • Significant issues with video playback, often resulting in white screens or non-functional controls.R461R463R470R472
  • Users report difficulty logging in, frequent logouts, and re-authentication requirements, especially on Apple TV and iPad.R2R9R14R15
  • Subscription cancellation is difficult, with users reporting continued charges after cancellation.R16R18R20R30
  • Excessive and repetitive ads, even for paid subscribers.R5R7R414R416
  • Content is often blacked out, region-locked, or restricted from casting to TVs.R1R4R45R46
  • Notifications are often spammy, clickbait, or don't lead to the correct content.R24R158R240R554
  • News feed and other sections frequently fail to load or display errors.R152R320R323R386
  • Poor user interface design, including unhideable sidebars, slow loading, and navigation issues.R6R26R208R424

Latest update · v61.0.6

What the developer says changed (the verdict above weighs this against what reviewers report):

Bug fixes and improvements

Recurring themes

Technical Issues negative
Many users report frequent app crashes, freezing, lagging, and buffering, especially when trying to watch live games or videos. Video playback is particularly problematic, with white screens and non-functional controls. The 'bug fixes and improvements' in the latest update do not seem to have resolved these widespread issues.R3R55R131R152
Subscription & Billing negative
A significant number of reviews highlight extreme difficulty in canceling subscriptions, with users reporting continued charges for months after attempting to cancel. There are also complaints about non-existent customer service for billing issues.R16R18R20R30
Content Restrictions negative
Users are frustrated by blackouts, region-locked content, and the inability to cast live games or replays to a TV, even with paid subscriptions. Many feel the app is useless for watching actual football on a larger screen.R1R4R45R46
Login & Authentication negative
Frequent issues with logging in, including being automatically logged out after updates, difficulty resetting passwords, and constant re-authentication requests, especially on Apple TV and iPad, are common complaints.R2R9R14R15
Ads & Monetization negative
Reviewers consistently complain about an excessive number of ads, even for paid subscribers, and constant prompts to buy NFL+ premium. Many feel the app prioritizes monetization over user experience.R5R7R11R27
UI/UX Issues negative
Users dislike the current app layout, citing unhideable 'Headlines' sidebars, slow loading times for articles, poor navigation, and wasted white space. Some also note issues with notifications being spammy or not leading to the correct content.R6R24R26R208

Who it's for

This app is for dedicated NFL fans who want a central place for news, scores, and team updates, and are willing to tolerate significant technical issues and content restrictions R12R488. It is NOT for users expecting a reliable, ad-free streaming experience for live games on any device, or those who value easy subscription management R1R16.

Evidence note: The recent reviews skew heavily negative (0.768 recent-negative), which contrasts sharply with the lifetime rating of 4.48. This suggests a significant decline in user satisfaction recently, possibly due to new bugs or changes in content policy. The developer's notes mention 'bug fixes and improvements,' but recent reviews strongly contradict this, indicating that many critical bugs, especially regarding stability and video playback, persist or have worsened R3R181R461.

Frequently asked

Can I watch live NFL games on the app?
The NFL app offers limited live game access, primarily for local or prime-time games, and often restricts out-of-market games or casting to TVs, even with paid subscriptions R1R4R45R46.
Is the NFL app free to use?
The NFL app is free to download, but much of the desired content, such as out-of-market games, RedZone, and replays, requires an NFL+ subscription, which many users find overpriced R4R11R206R548.
Are there many ads in the NFL app?
Yes, users frequently report an excessive number of ads, even for paid subscribers, and constant prompts to upgrade to NFL+ premium R5R7R414R416.
Can I cancel my NFL+ subscription easily through the app?
Many users report significant difficulty canceling their NFL+ subscriptions, with numerous complaints of continued billing for months after attempting to cancel and poor customer service for these issues R16R18R20R30.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R12] 5/5 · US Great app: It tells me everything I need to know about the NFL
  2. [R13] 4/5 · US Rating: Great app my favorite football app just really wish they uploaded more NFL throwback content like maybe everyday. But overall really great app.
  3. [R29] 5/5 · US Best app ever: I don’t have to search up TV app every time
  4. [R482] 5/5 · GB NFL official: This app is all you need for NFL news stats etc
  5. [R424] 4/5 · GB Great App But Slow Loading Times: As an avid follower of the NFL, I love how this app allows me to easily follow my favourite team and gives me interesting insights into what is happening around the league. I also find that the content of the articles is great. However, I find that articles take a very long time to load once selected from the Home Screen. I’m not sure if this problem arises from t
  6. [R488] 5/5 · GB Best way to keep up to date.: Great articles, excellent analysis and features. I come here every day to get my fix!
  7. [R500] 5/5 · GB Brilliant: The App always brings you the latest news and essential video clips. I use it mainly to keep up with scores and gossip but it does a lot more.
  8. [R4] 5/5 · US Solid app but minimal games: The app is cheap with prime time games, but no out of market games…REDZONE IS OVERPRICED. However, this is my go-to as an affordable option to watch local teams.
  9. [R3] 2/5 · US When watching a game: When I watching games all everytime the game freezes up or slow about catching up because sometimes when watching the game is playing the it jumps ahead and that’s not cool when you pay for a series and can’t watch it I’ve got WiFi just fix it and I see this app also has a lot of complaints
  10. [R55] 3/5 · US Its okay: Pretty decent app its just super glitchy and doesn’t work a lot, plus it can be outdated at times. Super annoying to watch games on, its always lagging
  11. [R161] 3/5 · US Works great. Most of the time.: I pay for the nfl+ package so I can watch Redzone and it works great until it doesn’t. There will be time where the screen just goes black and I have to force close the app and restart it just to get back to viewing. It happens at least 5 times every time I open the app to watch a stream.
  12. [R181] 3/5 · US Always Crashes!: If you love pinwheels and doing delete/reinstalls then this app is for you! 😂 The app works perfectly unless you’re trying to watch football live. Just before and during games the app always crashes especially if you try to watch more than one game on the same day. Very frustrating and disappointing.
  13. [R461] 3/5 · GB Worse since update: Since the last round of updates which made significant changes to the UI the app is very buggy. The worst being the video performance - the videos have lost their in-screen controls for pausing, rewinding etc. and crucially can’t be closed - this means once you open a video chain the only way to exit to the main page is to close and reopen the app, which is annoying. Content is
  14. [R463] 3/5 · GB Mostly good, but video doesn’t work: The app used to work ok, but the latest release has major issues in video playback. Most of the time trying to play a video results in a white screen that can’t be exited. The test of the content is great, lots of news etc. Good sectioning down by teams favourites etc. Just needs to sort the video content.
  15. [R470] 3/5 · GB Doesn’t play videos. Crashes regularly.: Good content shoddy delivery.
  16. [R472] 5/5 · GB Videos: Although it is a 5 star app the videos never play and just leave a white screen. Annoying!!
  17. [R2] 1/5 · US 👎👎: This app will not let me sign in because I accidentally set my age to low
  18. [R9] 2/5 · US Can’t download the profile: The sign in function is not working at this moment
  19. [R14] 1/5 · US Do they have the nuke codes?: This is the most difficult and inefficient app, trying to login requires multiple devices to confirm. Absolutely ridiculous to have to login every single time and with multiple devices.
  20. [R15] 2/5 · US Fix needed! Please! Sign in is broken on iPad.: Sign in STILL doesn’t work on iPad ! There’s been a whole nfl offseason. Still doesn’t work. I’ve uninstalled and reinstalled countless times. Sign in works on mobile. Please fix this so I can actually use my nfl+ subscription. 4/23/26
  21. [R16] 1/5 · US Keep Charging Even After Cancellation: I canceled the subscription service over seven months ago, I am still receiving charges every single month. I have to dispute them with my card company every single month to get it reversed. I have reached out to the support team, I’ve tried to call, I’ve tried to email to get whatever card they have taken off the file, but get zero response. Absolutely ridi
  22. [R18] 3/5 · US Steady billing: I liked the app. But after I cancelled it, it is still billing me for it 3 months later.
  23. [R20] 1/5 · US Impossible to cancel: I hit pause the subscription Now on April 7th they plan on reinstating it I can’t cancel Now I am not going to ever reinstate and contacting the Better business Bureau
  24. [R30] 1/5 · US 0/5 ⭐️Won’t let you cancel from the app 😡: As it says. Predatory app that will allow you to sign up but won’t let you cancel without a huge hassle. 0/5
  25. [R5] 3/5 · US Too many ads: The amount of ads is ridiculous
  26. [R7] 5/5 · US same commercials: pay for the add on with disney+ and still get the same commercials during good morning football. play some old super commercials we have 30+ years of those to watch
  27. [R414] 3/5 · GB Has been great now seeing issues: My ads keep replaying stopping me from seeing highlights.
  28. [R416] 3/5 · GB ADS!!! 😳😳😳: Decent app but WAY too many ads. I think we’d all accept some, but there’s pretty much one every page. C’mon folks… we’ve all seen Roger Goodell’s house - you can’t be that desperate for the cash!
  29. [R1] 1/5 · US Waste: Most of what you want will be blacked out.,
  30. [R45] 1/5 · US Trash: This app is trash. It's region locked. I couldn't watch the Lions play when I was in Hawaii. I could only watch West Coast games. Also, when I was in the Philippines for Christmas this app was completely useless. It wouldn't even let me watch the replays of completed games.
  31. [R46] 1/5 · US Cannot Cast on Lowest/Cheapest Tier: To me, that was not clearly advertised, that lowest tier cannot cast from iOS (any mobile device): one can only watch on phone/tablet, cannot cast to share on large screen (TV).
  32. [R24] 2/5 · US Clickbait Notifications: This app sucks to begin with and it sends the dumbest notifications. Also, makes no sense you can’t airdrop.
  33. [R158] 4/5 · US Stop with the notifications: Every time the app loads it prompts me to open notifications and I’ve ready allowed notifications. Super annoying. Otherwise a solid app.
  34. [R240] 3/5 · US notification spam: i sure turned off all notifications except the ones for my team. the notifications Sure Didn’t Stop.
  35. [R554] 3/5 · CA Updates Needed: Hate that clicking on the pop-up notifications does not bring you to the mentioned story. Brings you to Game Pass, and headlines rarely have the story you clicked. Really poor navigation on this app
  36. [R152] 3/5 · US Frustrated: I love this app. However, for the past several days, nothing is wanting to load. Can’t look at game previews. Can’t see the injury designations.
  37. [R320] 3/5 · GB News Feed isn’t working: Usually this is a good app, however recently the news feed page is showing an error message “Connection Interrupted, signal fumbled or something went wrong.” Please can this be fixed so we can enjoy the app again to its full capability.
  38. [R323] 3/5 · GB News not working: This was a really useful way of keeping up with NFL news until the start of the current season. Since then the news section doesn’t work. It reports that the connection has been fumbled. The rest of the app works fine. Though it would be better with better integration with the international GamePass.
  39. [R386] 3/5 · GB The scores keep disappearing.: Every few days all the scores completely disappear & I have to delete the app & download it again. Why?
  40. [R6] 4/5 · US Headlines Panel..minimize?: Please make a way to minimize the headlines panel
  41. [R26] 1/5 · US Whoever funds the development team should be ashamed of themselves: Update: This app continues to disappoint me. The window navigation and hyperlinking causes articles to completely disappear if you click onto an in-app internal link. The cache does not save your recent activity, so the back button just takes you to the home page. This is so embarrassing. I am blown away by how poor this app is a
  42. [R208] 3/5 · US Can’t hide headlines sidebar: The latest version of the NFL app on my iPad forces a left sidebar titled “Headlines.” I cannot find a way to hide it. This is a new feature, and it is unwelcome and super annoying. Why would the dev team and PMs assume I care about this, and not provide an off switch? It consumes a third of the screen. Earlier versions of the NFL app sucked, depending on the platform
  43. [R131] 3/5 · US AppleTV Version Issues: The appletv version needs work. Every time I start the app it fails to get to the main screen. Just hangs with a blank screen. It takes multiple tries of canceling the app and starting it up before it finally will get past the hang and show the main menu screen.
  44. [R11] 1/5 · US Trash: Pay for this app so I can watch GMFB. As soon as they sold out to Disney and ESPN they bury the best show they have and make it impossible to replay. Don’t waste your time on this app. They are more concerned with taking your money than providing what you want. And the customer service section is a joke. Terrible app, save your money.
  45. [R27] 3/5 · US Annoying: Buy NFL plus every button you click. The LAST app to update me about NFL breaking news. Click bait stories. But a decent interface to follow live scores. Other apps are better.
  46. [R206] 4/5 · US Good app but I want to watch the replays without paying: I think that you don’t need to pay for replays and all that this app is bunz and I don’t think that we should pay for the replays
  47. [R548] 3/5 · CA Pay me: Unless you’re paying the unnecessary fees this app is not for you. Use the website so you aren’t inundated with ” buy premium nags”. (Still has painful advertising but easier to nagvigate (sic))

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store