MyChart

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 5/5 · US Great way to get information: This app is very easy to navigate and it’s great to have the medical information about your visit.
2. [R3] 5/5 · US Impressive Communication Tool: “My Chart” gives patients the opportunity to learn details about health concerns and tests. It increases better understanding and gives specifics about individual updates.
3. [R4] 5/5 · US Informed: I love being able to see my test results in real time.
4. [R6] 5/5 · US Excellent app: The app is fabulous and a great way to communicate with my physicians and see my test results. Gold star rating!!!
5. [R20] 5/5 · US Essential!: I love it for me and family members! My Favorite PROS: Messaging Tests results quickly AVS - at your fingertips Drs. Notes Med Lists Having family records
6. [R23] 5/5 · US Comfortable: This app is very comfortable to use n get connected with care team
7. [R33] 5/5 · US Great job: Love the quick turnaround on communication between the patient & doctor/Nurse.
8. [R19] 5/5 · US Amazing way to keep up with my health care.: I love the fact that I am able to have access to my doctors, appointments as well as prescriptions all in one places.
9. [R37] 5/5 · US Super easy way to track clinical visits and other health info: My general medicine clinic and my main specialist both use MyChart, which figured this out and let me link the two accounts. Now both sets of doctors can see what’s going on with the other clinic. The app lets me see my visit schedule, message the care providers, manage appointments (requesting and cancelling), view test results, et
10. [R39] 5/5 · US Almost Everything All In 1 App: I have multiple doctors from multiple hospitals and specialty clinics. 95% of my doctors use MyChart. The app makes it so much easier for several different things. You have quick access to any of your test results and you can order prescription refills. You can also send messages contacting your doctors or their nursing staff to ask questions when needed. That way t
11. [R44] 5/5 · US Convenient: Love this app; so convenient for appointments, test results, communication with team members & much more!
12. [R34] 5/5 · US Makes my life easier: My chart is so easy and efficient. It makes prescriptions and communications with my doctor so simple. I'm really grateful that I have it
13. [R2] 2/5 · US It’s not there!: Generate a detailed statement, it says you can find it in statements and letters…good luck finding “statements and letters”
14. [R5] 2/5 · US Messaging Feature straight out of 1980: The ability to print and how to do it is not readily available. It’s buried under three verticle dots that you think are just part of the webpage Design You can’t message doctors are going to see until you’ve seen them, which is very limiting. Message threads expire quickly and you have to start a new conversation You can’t message one doctor and send
15. [R11] 1/5 · US MyChart is horrible: This app is a huge downgrade. Almost everything about it is frustrating to use. There’s no option to follow up, my appointments no longer show up like they did in MyUPMC, and the messaging system is confusing and unnecessarily difficult to navigate. It feels like basic features that worked before have either been removed or made worse. Overall, this app needs major improvement
16. [R13] 1/5 · US My chart: I think it is very senior unfriendly. I have had tons of problems with it.
17. [R14] 1/5 · US Unable to ask a question through system: What kind of software is this that I cannot even send a question to the Doctor Who prescribed labs for me? This is ridiculous.
18. [R27] 1/5 · US Messaged: My doctor is listed as being part of my health care team but when I try to message the doctor, they are not listed
19. [R9] 2/5 · US Unstable Software: Electronic check-in which is very tedious and time consuming CRASHED in the exact last step of completion.
20. [R18] 1/5 · US Difficulty with app: I was unable to open the app and I have also tried to open it with the assistance of two different people who worked for Scripps. They were also unable to help me. It was suggested that I have person to person help. I’ll give it a try. I’m tired of wasting time and my endurance is running out. KVJ
21. [R70] 3/5 · US Access: Can't get on MyChart half of the year from my winter home on St John, United States Virgin Islands. I should be able to get to MY records and doctors from anywhere in the world and absolutely from anywhere in the United States.
22. [R75] 3/5 · US Enough with the MFA codes: The app shouldn’t let me log in with my Face ID and STILL ASK FOR A STUPID MFA CODE my Face ID is secure enough
23. [R38] 2/5 · US Scheduling: Impossible to schedule an appointment on the app
24. [R69] 2/5 · US Terrible Scheduling: Do not bother attempting to schedule through MyChart if you live in Morgantown WV. You will only be given “No appointments available. Please call…” Useless to even try. Just call 🙄
25. [R84] 1/5 · US Trying to contact a regulator audiologist.: Absolutely horrible. Doesn’t come up when I try to make an appointment. One hearing aid doesn’t work. Left a message - they will call back. Good luck! I have trouble hearing and my he aids don’t work.
26. [R94] 2/5 · US Cannot schedule appointments: Even when not filtering for my own PCP, the app always says there are zero appointments available. Every single time. Apparently, even though identical doctors have availability for my wife, they do not for me. I contacted IT through the app, and they were no help. They told me nothing was wrong with my account, and would not even let me reply to say that yes, there o
27. [R26] 1/5 · US Horrible app: Very hard to navigate, I can’t find my daughters test results. The only thing I’m getting is vistas from 3 years ago.
28. [R46] 1/5 · US M: Still waiting for over two weeks for one of 4 MRI’s results.
29. [R63] 1/5 · US Not accurate: The only good thing you can do is schedule appointments, it doesn’t let you see test results etc
30. [R65] 1/5 · US Lost info: When I linked my accounts, test results from my 6 month exam did not move over. I tried to message my internal medicine doctor and he is not listed and I don’t see how to add him!
31. [R58] 2/5 · US Verification excess: For seniors who are not that familiar with tech, your excessive verifications at log in are a barrier to access for some. I can see wanting to safeguard medical information but that should be part of your servers job and internal security. You should add calling as option for verification and no more than once every 30 days unless password is entered incorrectly
32. [R108] 3/5 · US Improve security: I love the app and how easy it is to navigate once you are logged in. but sometimes logging in is so hard especially for my grandmother. it seems like they ask you to update your password info monthly and my grandma struggles with technology so i think they could do better with this. i have set up the passkeys for her multiple times and she can never figure out how to set it on h
33. [R121] 1/5 · US Confusing: It is not user friendly at all it is to confusing and is a total piece of junk Re do it and make it more user friendly for older users who are not tech savvy
34. [R66] 3/5 · US Great Potential but no record Updates: The website offers most of what you could need but it doesn’t get updated even close to dependably. I run the likely risk of getting double doses of vaccines as the records are not updated with previous vaccinations like Pneumonia, Flu, Shingles, etc. Also I have a neurologist appointment and an annual checkup appointment coming up in March and April with Bou
35. [R81] 2/5 · US Not merging info.: I have 3 different providers using my chart and the med and history doesn’t change together across the 3 my charts!!
36. [R166] 3/5 · US Depends on your institution: My dad has been hospitalized at 2 different hospitals that both use MyChart/Epic. One of the hospitals makes more info from nurses and doctors available so that I know what’s going on, and the other doesn’t.
37. [R234] 3/5 · US Confusion: I’ve had a very difficult time with the Sharp Healthcare segment of Epic. Sharp is my new healthcare but it shows up on my old Scripps segment of Epic. This needs to be fixed right away. 6-22-2026- where are the test results? They’ve disappeared from the mobile app and I reloaded the app.
38. [R48] 5/5 · US MyChart easy and convenient: I love having all my stuff at my fingertips. The only thing I don’t like is that the drs don’t normally answer you, their nurses do and sometimes you just need your dr to answer a simple question. It’s easy to manage appts. Easy to see bills and pull up itemized bills if needed. You can make payments also
39. [R10] 4/5 · US Over 70 review: I did not have high expectations when informed it might be a good idea to download MyChart, however, after a couple of weeks using it, the learning curve isn’t as steep as I thought it would be and it is actually helpful in staying in contact with various medical offices. Don’t be afraid to dive in.
40. [R62] 5/5 · US Easy to use: I like MyChart. I am 79 and technology challenged. I am able to navigate easily and extract the information without effort. I also have medical providers using FollowMyhealth and MyChart is much better.