Maps CU

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] 5/5 · US My review: Easy to navigate. Simple organized.
2. [R6] 5/5 · US Easy and great service: Portal works great rarely have to go in person, but when I do they are always helpful and kind
3. [R8] 5/5 · US Online baking works: It’s just an easy way to control, see the Actuals and make decisions to do transfer.
4. [R12] 5/5 · US Great way to Bank: Love the features of online banking!! Easy to transfer monies from one account to the other and pay bills as well.
5. [R2] 5/5 · US MAPS CU is the best!: I’ve been a MAPS member for about 20 years. During those years I’ve only known authentic and friendly people. The best service with friendly and helpful MAPS staff.
6. [R16] 5/5 · US Helpful!: Always easy to use and reach out for clarification/assistance. Just had help from Claudia, and she was informative and helped me straighten out my accounts. Thank you MAPS! Been a member since I was 3 months old!
7. [R17] 5/5 · US Top notch service: I had a security issue with my account. I was so impressed with the person who helped me solve it. Deeply knowledgeable and very kind and understanding. MAPS is a superior organization with highly trained people.
8. [R21] 5/5 · US Best Credit Union: Maps Credit Union treats you like family
9. [R22] 5/5 · US Transfers: These are so easily done, thank you!
10. [R28] 5/5 · US I could not live without this app!: This is such an easy to use, handy app to keep track of accounts and balances! Making immediate transfers between accounts is a snap! My only request is to allow us to be able to sequence our accounts in the app so we can move our more frequently-used ones to the top.
11. [R46] 5/5 · US A bit clunky but functional: For example, to change the amount of a recurring payment, you must go to the next payment date and change the amount there, rather on the payments page.
12. [R5] 1/5 · US Worst app experience: The app for my business account is almost useless. Several issues. Can’t access past months statements. No option to be notified when a deposit are made, poor user experience when attempting to mobile deposit. I’m seriously considering moving my business account to a more business friendly system that is more efficient and user friendly.
13. [R7] 5/5 · US I wish it’d warn you about deposit limits before you attempt a deposit: I’m the treasurer for my HOA and this app has been a HUGE help. I can just deposit checks at home when I have a few spare minutes. Some residents pay annually, so every January I have to deal with the deposit limits, both the deposits per day and the total amount per month. I don’t object to the limits. What I find a little a
14. [R10] 4/5 · US Mobile deposits: Since it usually takes me at least 2 tries to make a mobile deposit work every time, I’m only going for a 4. I get my balance information texted every day and I really enjoy that service
15. [R11] 1/5 · US Mobile Deposit is so Bad: It still fails a lot after all these years. They don't care
16. [R19] 3/5 · US Passwords: Maps needs to show input when entering passwords so we can see entries when typing them in to get into accounts
17. [R47] 1/5 · US Annoying: I don’t know what happened but now I have to constantly keep entering my password to just get a peek. And can’t scroll or anything or it’s back to repeating the password over and over.
18. [R48] 3/5 · US Hit or miss: Takes forever to sign you in and then randomly logs you out. Sometimes it’s better than others, but it’s BEYOND irritating!
19. [R72] 1/5 · US Painful: There has not been one time this app has allowed my login without having to reset passwords, not once. This is silly. It’s been enough of a hassle that we barely use MAPS because of the online banking issues. Tried calling the numbers provided and get stuck in a loop - never getting to a person. We decided to find another credit union.
20. [R83] 4/5 · US Use it a lot: MAPS is a pretty localized chain of credit unions but they’re app is pretty good. I can do most things on there pretty easily. One thing I would like to see would be Face ID and fingerprint ID. Was it my imagination or were they doing fingerprint ID for like a month and then it went away? I hope they bring it back. Thanks!
21. [R87] 2/5 · US Touch ID Removed [UPDATE]: After implementing a really nice feature, and making a lot of use of it myself, in this most recent update I’ve noticed that Touch ID has been removed and I’m missing it very much. I know it’s probably a little silly to complain about, but saving the time that it takes to type a complex password was both useful and easier on my hands that have just been diagnosed with ca
22. [R91] 4/5 · US Very Helpful: I use this app quite a bit, especially for mobile deposits and reviewing transactions. One thing it still badly needs is Touch ID as the login process is very tedious for regular use., Update: awesome to see the addition of TouchID! Thank you!
23. [R92] 5/5 · US Amazing: I hated this app before but now you’re able to use Touch ID! And they made the app look fresh and new
24. [R24] 4/5 · US Good but slow: Slow loading time
25. [R30] 1/5 · US Always down: The app is always down or under maintenance for unnecessary fixes and they still continue the same layout which doesn’t change anything
26. [R34] 1/5 · US Wonderful customer service, terrible app: I tried to get past the incredibly slow and often “out for maintenance” app that Maps designed but it simply does not allow me to manage my finances effectively. Not showing my current balance after pending charges leaves my account over drawn by $50 without my knowledge. Having your card declined is already embarrassing, but being confident that you have
27. [R40] 1/5 · US Garbage Tech: Always malfunctioning. Terrible software and app from mediocre community credit union.
28. [R35] 4/5 · US Statement search: 2021 December- 2022 February Deposits Failed to search
29. [R1] 1/5 · US App: Can’t get your app to work at all.
30. [R39] 1/5 · US iPhone 14 Pro Mobile Deposit doesn’t work (too blurry because it uses the wrong camera): The mobile deposit on the app does not work on iPhone 14 Pro because the app chooses the wrong camera to use. The app only seems to use the telephoto camera on the 14 Pro, which is worst camera for taking up close photos of a check. The best camera to use would be the ultra wide, but even the normal wide camer
31. [R52] 3/5 · US LOVE the bank but mobile deposit no good: I’ve been at the bank for a long time! A fantastic bank. But there’s constantly a problem with the mobile deposit. It will not recognize the check, I try every angle every light, and still will not deposit. This needs improvement!
32. [R90] 1/5 · US Mobile deposit still broken: I don’t understand why it’s taking so long to fix mobile deposit? I reported the issue to MAPS in October and was told developers would be notified to fix it. It’s still broken on my iPhone XS. It doesn’t seem to be compatible with my phone based on the misaligned boxes in camera view, and it keeps saying improve contrast even though it looks completely fine to me. I d
33. [R99] 2/5 · US Downgrade not upgrade: Still no touch ID unlock and lost the security picture. Click on the app support and it just takes you to the main webpage not a support page.
34. [R100] 1/5 · US Outdated: The app is slow. It doesn’t support alternative log in (fingerprint, Face ID). There’s no logical reason to have the user ID and password on different pages. They send out a bunch of promotions about the new app and it’s literally the same thing with a new icon.
35. [R49] 1/5 · US Buggy: Constant crashing,
36. [R66] 1/5 · US Very slow: It is very slow and takes forever to load the information when I need it
37. [R25] 5/5 · US Love the Maps app!: I’m able to take care of all my banking needs quickly and easily!