Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Hulu

30
User verdict / 100 High confidence In trouble

Recent Hulu reviews indicate a significant decline in user experience due to an overwhelming number of ads, frequent technical bugs, and frustrating account access issues, despite a lifetime rating that suggests past satisfaction.

4.6★ lifetime (1,429,351) Free + in-app purchases since 2010 by Hulu, LLC updated 0.2 mo ago recent negative 79% 120 reviews across 1 regions
Excessive Ads Technical Bugs & Performance Account Access & Age Verification Download Functionality User Interface (UI)
5★11
4★12
3★29
2★40
1★158
recent reviews across 1 regions, vs the 4.6★ lifetime average

Hulu users are currently frustrated with an excessive amount of ads, even on paid plans, which significantly disrupts viewing. Many also report persistent technical problems such as app crashes, buffering, and login failures, particularly on iPads and Apple TV, contradicting recent developer notes about bug fixes. While content selection is generally appreciated, these issues are leading to a negative recent user trajectory.

What users like

  • Good selection of shows and movies, including cartoons and documentariesR26R32R139R229
  • Integration with Disney+ for bundled subscriptions is a positive featureR26
  • Option for an ad-free plan is availableR215

What users complain about

  • Excessive and repetitive ads, even on paid plans, significantly disrupt the viewing experienceR2R4R7R19
  • Frequent app crashes, freezing, and buffering issues across various devicesR6R11R25R27
  • Users are locked out due to age restriction verification issues, particularly on iPads, despite correct age settingsR1R5R12R13
  • Downloaded content often disappears or is deleted, making offline viewing unreliableR5R40R49R54
  • Poor user interface (UI) and navigation, with issues like accidental show selection and difficulty finding contentR16R32R35R70
  • Login difficulties and account activation problems are commonR10R22R31R71
  • Lack of content in Spanish and other languages, despite demandR51R208R214R219
  • Issues with 'Continue Watching' feature, often starting wrong shows or not restarting episodes from the beginningR17R36R74R83
  • App causes iPhones to overheat and drain batteryR47
  • Live TV features are buggy, have poor quality, and limited functionality (e.g., recording sports, channel guide)R39R45R52R68
  • Difficulty canceling subscriptions and managing billingR3R19R63R135

Latest update · v9.36.0

What the developer says changed (the verdict above weighs this against what reviewers report):

Beat the heat with our latest release. Take advantage of bug fixes and other behind-the-scenes enhancements by downloading the Hulu app today.

Recurring themes

Excessive Ads negative
Many users complain about the overwhelming number and length of ads, even on paid plans, with some reporting ads every 1-5 minutes and lasting up to 2 minutes, making a 20-minute show take 35-45 minutes. This contradicts the expectation of a premium experience for a paid service.R2R4R7R19
Technical Bugs & Performance negative
The app is plagued with bugs, including frequent crashes, freezing, buffering, and shows not loading. This is particularly noticeable on Apple TV and PlayStation, and some users report needing to reinstall the app repeatedly. These issues directly contradict the developer's claim of 'bug fixes and other behind-the-scenes enhancements' in the latest update.R6R11R25R27
Account Access & Age Verification negative
A significant number of users, especially on iPads, are experiencing issues with age restriction pop-ups and being locked out of their accounts, despite having correct age information in their Apple accounts. This problem seems to have emerged with recent updates.R1R5R12R13
Download Functionality negative
Many users report that downloaded content disappears or is automatically deleted when the app is closed, the phone reboots, or loses signal, rendering the download feature unreliable and frustrating for offline viewing.R5R40R49R54
User Interface (UI) negative
The UI is criticized for being messy, not user-friendly, and leading to accidental show selections. Specific complaints include difficulty navigating, lack of accessibility features, and changes to the program guide that remove background audio.R16R32R35R53

Who it's for

Hulu is for users who prioritize a wide selection of shows and movies, including cartoons and documentaries, and are willing to pay for an ad-free plan to avoid significant disruptions R26R32R139R215. It may also appeal to those who benefit from the Disney+ bundle integration R26. It is NOT for users who expect a seamless, bug-free streaming experience, are on a budget and opt for ad-supported tiers, or rely heavily on offline downloads R2R11R40R49.

Evidence note: The recent reviews skew heavily negative, with a strong consensus on excessive ads and technical issues. While the lifetime rating is high, the recent trajectory indicates a significant decline in user satisfaction. Evidence for pros is thinner and often mentioned alongside complaints.

Frequently asked

Are there too many ads on Hulu?
Yes, many recent reviews indicate there are an excessive number of ads, even for paid subscribers, with some users reporting ad breaks every 1-5 minutes that can last up to 2 minutes, significantly extending viewing time R2R4R7R19.
Does Hulu have technical problems?
Yes, recent reviews frequently report technical problems including app crashes, freezing, buffering, shows not loading, and login issues across various devices like iPads, Apple TV, and PlayStation R6R11R25R27.
Are there issues with Hulu downloads?
Yes, many users report that downloaded content frequently disappears or is deleted from their devices when the app is closed, the phone reboots, or loses signal, making the download feature unreliable for offline viewing R5R40R49R54.
Why am I getting age restriction messages on Hulu?
Many users, particularly on iPads, are encountering age restriction messages and being locked out of their accounts, even if their Apple account correctly shows them as an adult R1R5R12R13. This appears to be a recent issue following updates.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R26] 4/5 · US I love the shows and movies on Hulu!: Hulu is almost perfect. I like the shows on Hulu like Dragon Striker and The Wonderfully Weird World of Gumball (I’m a huge cartoon fan). But it would be nice if they updated the Hulu interface. I also like how Disney+ has Hulu account linking so you can continue watching Hulu shows on Disney+ (with a bundle subscription.)! But sadly, the app is shutting down,
  2. [R32] 3/5 · US Honest review: A lot of decent shows and movies with good rewatch value but the UI is messy and has been for years untouched, scenes will randomly skip on shows, you have to manually restart any show or movie you wanna rewatch not the biggest issues just very inconvenient through out the years
  3. [R139] 5/5 · US Hi: I love all your shows on kids it’s so funny so 5 stars
  4. [R229] 5/5 · US Best documentary streaming service: I love Hulu for having some of the best documentaries!
  5. [R215] 5/5 · US Love it!: We paid for no ads , and overall pretty good! Good series and shows . Love that it’s inclusive! Pretty much one of the best streaming services
  6. [R2] 1/5 · US YOUR ADS: YOU GIVE WAY TOO MANY ADS. i can’t even enjoy my show without getting put on a ad.i got ads so frequently when i was just getting off a ad,i got right back on one.i timed how often i get ads i get one every 1 minute or 1 minute and twenty seconds.yall are just money hungry.and the ads are like two minutes long.
  7. [R4] 1/5 · US SO MANY ADS: STOP MAKING ME WATCH 10 MINS OF ADS FOR A 20 MIN EPISODE
  8. [R7] 1/5 · US Greedy: Son how are you gonna make me pay to watch stuff and give me adds AND make them like 2 minutes long AND every like 10 mins i get like 2 and if I wanna skip a episode u load me with adds horrible app and there’s no uranium or plutonium on this app💔🫩
  9. [R19] 1/5 · US Too many ads: You guys don’t need to run as many ads as you guys do in order to keep the service running. Be better. 3 minutes of ads when you go from episode to episode is crazy these days. Right after writing this review, I got bombarded with more 1:45 ads. Won’t be buying this service anytime soon. Update: Got charged for another month after never being notified of service or anything. I did
  10. [R6] 2/5 · US Fix ur bugs and lock in: I like the shows but if this app makes me delete and redownload because it crashes and just doesn’t load one more time I’m crashing out
  11. [R11] 3/5 · US Too many bugs for the price: It's a nice concept and so many options are better. I hate that while you are watching a show or a sports game Hulu decides you watched enough and just shuts off on you. Or in the middle of watching a show I get an error message and can't continue watching. Get it together Hulu!
  12. [R25] 2/5 · US Why?: Why when other apps are fine and speed tests confirm all is well does your slop freeze constantly? Get it together.
  13. [R27] 1/5 · US Extremely frustrated: Hulu is more concerned about preventing multiple people from using one account than making their app and platform easy to use for those that pay stupid amounts of money to watch live sports while traveling. I can’t access Hulu on a plane, Hulu doesn’t work well with starlink, hulus app is constantly crashing on my tv, it’s slow to load on my phone with full bars of 5g. I woul
  14. [R1] 1/5 · US Update He’ll on iPad: I’d give 0 stars if I could… This app has never been good, but the most recent update seems to have severed the secure link between Hulu and iOS vital to verifying age. Now none of the 5 family members ranging from 25 to 64 can access Hulu on iPad, for the past week and Hulu is still billing for full monthly fees while not acknowledging this situation that is apparently being
  15. [R5] 1/5 · US Hulu has to be the most useless app: First you were deleting downloads, now you’re age restricting the app. I don’t have now nor have I EVER had restrictions on my iPad. Al ll of a sudden,I can’t use Hulu. It's freaking ridiculous. It’s not a big deal for me to stop this $21 a month payment. There are plenty of other sites.
  16. [R12] 1/5 · US Age Restricted??: We have subscribed to Hulu+ for several years. Today when I tried to watch something on my iPad, I was told that my account was age restricted, and I needed to ask my parents to verify my age by updating it in the Apple account. I verified in the Apple account that it shows my correct date of birth, which puts me at 56. My parents are both dead, so I’m not sure how they can help
  17. [R13] 1/5 · US Scam notification: The app will not load so I closed out the apps and reopened it only to find a scam like looking pop-up with weird text and Font saying that my account has age restrictions on it and it could not verify my information which is not true. It was trying to make itself look like an apple pop-up notification, but I could clearly tell something was off. I took a screenshot, but I am un
  18. [R40] 1/5 · US Downloads Delete Immediately: A few times now I have downloaded shows and movies in Hulu.i fully complete each download at home. Then on the plane, when I turn on airplane mode, Hulu deletes all of my downloads. This has left me stranded on multiple 10+ hour flights without anything to watch. It feels like a fraudulent scam, since I pay for the ability to download but Hulu keeps denying me against
  19. [R49] 1/5 · US What a stupid app that delete offline downloaded videos when the mobile phone lost its signal: What a clown of developers who designed this app, where the offline downloaded videos will be wiped out clean (literally) when the phone either reboots or loses its signal or in one case I think I noticed it right after I turned on the airplane mode. I mean what is even the point of offline videos you cl
  20. [R54] 1/5 · US Busted Download: I downloaded a movie for a flight. Once I open the app, the download movie disappeared!! They automatically removed my downloaded movie!! Updated didn’t work, I can’t get a hold of a human being and got nothing from a stupid AI bot! The download is completely worthless!!
  21. [R16] 1/5 · US Worse than Old Network: Really poor selection of product. Worse than old network programming. The user interface pushes really old programming. It does not start with new, but years old product. They also try to scam you into "purchasing" add on streaming platforms. Want this, well you have to get HBO-Max also.
  22. [R35] 3/5 · US Think about your actions.: Whoever is in charge of your UI needs to be hit in the face with a brick.
  23. [R70] 1/5 · US Infuriating to use: The way it’s so easy to mistakenly tap another unrelated show while I’m already watching one is so irritating. This happens every time I use this app. Loading a video is a nightmare on top of accidentally tapping another video. I’m just over it. Please fix this.
  24. [R10] 2/5 · US Active account: This is the first time it’s done this on my phone but it’s not letting me log into my account even though I have BOTH the Disney and Hulu bundle, I’ve changed the subscription twice today and it still doesn’t let me on the app saying I’m not active but it lets me on Disney+ this is so annoying since I’ve already had problems with this damn app more then once and now this.
  25. [R22] 1/5 · US Buggy: This all is so glitchy I can’t sign into my account on my PlayStation because I keep getting error messages every time I refresh it.
  26. [R31] 3/5 · US Bro: At first it worked then the next day I log in it says something went wrong then wouldn’t let me log back in to my account
  27. [R71] 1/5 · US Can’t sign in.: No way to get customer support on my new Hulu account subscription. Help
  28. [R51] 2/5 · US no hay contenido en Español: Es cierto que vovimos en EEUU pero justamente hoy cancelé mi suscripcion porque ustedes no tienen contenido en español,y es cierto que es EEUU pero el español es un idioma super importante que debería estar incluido,lo siento pero yo si doy a respetar mi idioma,mejor sigo con netflix que si es inclusivo.
  29. [R208] 5/5 · US Idioma: Nose por que no ponen otros idiomas en los programas así como disney +) hay gente que lo quiere ver en español ya que tiene muy buena programación
  30. [R214] 5/5 · US Español: Favor poner programación en español también 🙏🙏🙏
  31. [R219] 4/5 · US Subtitles: It would be a 5 star site but on the show called “bleach” for the subtitles for sub it as spanish subtitles but not english subtitles but non the less great app for streaming shows and movies
  32. [R17] 1/5 · US Poor: If you would be so kind as to start the shows that I’ve already watched and desire to rewatch from the beginning that would be GREATLY appreciated.
  33. [R36] 5/5 · US Up next showing a different show: I was watching modern family and after an episode it took me to a different show and I looked up how to take that off and I did it and it wouldn’t get off of it
  34. [R74] 2/5 · US Ehh: It’s okay. I hate that when you go to rewatch a series it doesn’t restart episodes. Rewatching a series a year later and when it goes to the next episode it starts at the end. Veryyy annoying
  35. [R83] 3/5 · US glitches: it glitches and starts me on a completely new episode when i haven’t finished the previous one. then says i finished the previous episode which i didn’t. the app glitched on my tv and started the next episode. needs to be fixed.
  36. [R47] 1/5 · US STILL OVERHEATING IPHONE: Hulu keeps updating the app and yet not fixing it. I have an iPhone 15 running the newest iOS version, 26.5.2. Using Hulu causes the iPhone to overheat, killing the battery and causing the app to crash. NO other app, not YouTube, not TikTok, nothing, has this problem on my phone. This never used to be the case. The problems began with an update a few months ago, and have
  37. [R39] 2/5 · US Poor Recording Ability: Hulu’s recording ability needs an overhaul. Direct TV extends recordings of sporting events that could go into overtime. However, with Hulu, a person has to go to ESPN to see the end of the game. I pay $99 a month and cannot watch the end of baseball games (MLB) or basketball (NBA). For the money, Direct TV extends recordings!
  38. [R45] 1/5 · US Live tv: Live tv on iPhone 17 does not show all the list of channels available
  39. [R52] 3/5 · US Meh: It’s a decent price for the bundle but the Hulu live streaming is just not great. A lot of people have 4K TVs these days, and the quality looks bad.
  40. [R68] 1/5 · US Awful UI & Poor Live TV Performance & Terrible Sorting of Sports In the Guide to What’s Upcoming: Hulu is terrible on all platforms and is not at all intuitive. We have the “with ads” and “plus Live TV” subscription, and I wonder if they’re just being jerks and trying to convince us to upgrade to “no ads” because they often show the same 3-4 commercials every break during a show or movie, and the
  41. [R3] 1/5 · US so slow so many ads can’t cancel subscription on app: slow
  42. [R63] 1/5 · US .: This app charged me 89 dollars when I picked 11.99 never again no good movies to watch
  43. [R135] 3/5 · US Not easy to use: User not friendly at all. They charged me 22 $ and it doesn’t even show on my iCloud as a subscriber..
  44. [R53] 3/5 · US Accessibility: Overall the Hulu iPhone and Apple TV apps are decently laid out and relatively user friendly. The issues I have noticed could be remedied with a few accessibility features to make navigating visually easier for those who need more definition on where the curser is located. There are few to no acceptability features in either app that make the selection process easier to see, therefo

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store