The Wall Street Journal. News
The Wall Street Journal app offers high-quality journalism, but recent updates have introduced numerous bugs, performance issues, and removed popular features, leading to a frustrating user experience for many subscribers.
The Wall Street Journal app provides access to highly regarded journalism, with many users appreciating its in-depth reporting and commitment to truth over partisanship R39R42R272. However, recent updates have led to significant dissatisfaction due to frequent crashes, slow performance, battery drain, and the removal or breakage of key features like crosswords, gift links, and comment sections R2R4R1R3.
What users like
What users complain about
- App is buggy, freezes, and crashes frequentlyR4R105R144R176
- Drains battery and causes devices to overheatR43R57R84R107
- Crossword puzzle is broken or poorly designed after updatesR2R10R11
- Offline reading and content downloads are unreliable or non-functionalR8R25R58
- Gift links do not work, sending recipients to a login pageR3R55R162
- Many users cannot view or leave comments on articles in the appR7R23R40R82
- Login issues, including with 'Sign In With Apple', and persistent subscription promptsR5R15R41R52
- Audio playback stops when the screen locks or embedded videos appear, and lacks speed controlR12R36R101R115
- Scrolling is jittery, slow, or jumps unexpectedlyR45R97R99R142
- Excessive or irrelevant notifications, and inability to customize themR48R95
- Ads are present even for paying subscribers, and embedded videos are distractingR17R68R75R120
- Some sections, like 'Sustainable Business' or 'Print Edition', have been removed or are hard to findR6R16R18
- Difficulty managing subscriptions and contacting customer supportR38R41
Latest update · v15.4.0
What the developer says changed (the verdict above weighs this against what reviewers report):
Bug fixes and improvements.
Recurring themes
Who it's for
This app is for individuals who prioritize high-quality, in-depth journalism and are willing to tolerate significant app performance issues and missing features R39R42. It is not for users who expect a smooth, bug-free reading experience, reliable offline access, or functional features like crosswords and gift links R2R8R25.
Evidence note: The recent reviews skew significantly negative, which contrasts with the high lifetime rating. Many negative points, such as performance issues and broken features, are widely reported across multiple reviews, indicating a clear recent decline in app quality. The positive sentiment primarily focuses on the quality of the journalism itself, rather than the app's functionality.
Frequently asked
Are there issues with the crossword puzzle in the WSJ app?
Does the WSJ app allow users to view or leave comments on articles?
Does the WSJ app drain battery or cause devices to overheat?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R39] A rare find these days.: Really strong reporting. In a time where media is consistently biased - WSJ is committed to reporting truth over partisanship. One of the few outlets that seems to have found a way report the news, verify sources, and callout both left and right extremism. Opinion pieces are present, but clearly called out as such. We need more of this and less brands that push for engage
- [R42] Amazing Journalism: I have been subscribed to WSJ for years and I am a huge supporter of their work. Detailed, clear and comprehensive journalism and this app does a great job presenting it. The only thing that is preventing me from giving 5 stars is that I wish the articles were available for me to read in Spanish. Why are English and Japanese the only languages? Please make Spanish available, I
- [R272] Real news, well written and timely: It’s just great to have a clear honest view.
- [R277] WSJ is the best: The WSJ newspaper is a world-class winner. It gives unbiased reporting of world events
- [R84] Great content, but drains battery: I find the content and writing is top-notch, the app UI is intuitive and easy to use, catering to those who prefer both blog style with most recent news appearing at top as well as broadsheet like the print edition. Another plus: the ads are low-key unlike other news apps. Starting a few months ago though I’ve noticed the WSJ app seriously drains my battery. I’d
- [R124] Update made my WSJ app more readable: Live the update, it is more readable and clean , the new fonts are great to read for long time. Also the way live updates shows up for markets and economics and stocks is nicely displayed in Home Screen. Great work WSJ.
- [R301] Very smooth app, excellent WSJ content.: The same excellent businesses-oriented news and analysis that WSJ readers love, presented in a very user friendly app.
- [R305] excellent: An excellent newspaper in a convenient format. I use this app everyday.
- [R264] Using for a few weeks: Good number of diversified articles regarding topics of interest. However I’d expect to see more global news/articles etc.
- [R274] WSJ review: Most comprehensive news service to date. First read every day.
- [R307] Cutting edge analysis: The WSJ has cutting edge stories that help investors make decisions with the best information possible. This is quality business journalism.
- [R9] They solved the comments issue: They finally solved seeing comments in the app. Thank goodness.
- [R4] SLOW: This app just keeps hanging up. I don’t know if they’re doing it intentionally to force you to look at ads, but I can’t get through a single article without it hanging up. Updates seem to make no difference, and I’m on fiber, so not a bandwidth issue.
- [R105] Freezing while scrolling since recent updates: Since the last update, the app freezes while scrolling. Previously it seemed to preload content allowing for even offline reading. The previous architecture was better and never froze.
- [R144] App too glitchy: I love reading the Wall Street Journal, but more frequently not when I open the app it freezes and does not allow me to scroll. Or it crashes. I have an up-to-date Apple iPhone and in 2025. I am disappointed that the app does not perform better.
- [R176] Good Design; crashes often: Good layout, easy to look for articles. But the app itself crashes pretty often and needs to be reloaded.
- [R43] Issues with app: Newspaper is great, but the app is a battery killer and overheats the phone. Also, reader comments cannot be read, not can you contribute
- [R57] Drains battery: I like the content and thus choose to tolerate the app. It is a battery HOG. Uses twice as much juice as video calls. Last night my battery declined by 50% in just an hour. Pretty much the only usable way is to download an edition and turn off network while reading. Then kill the app before it destroys your charge.
- [R107] Drains battery amazingly fast: Although I like the app, when using it my phone gets hot to the touch and the app chews through the battery amazingly quickly. Not sure if this is a design feature or a bug.
- [R2] Crossword fan: You broke the crossword with the recent update. The keyboard is not ergonomic on iPad, clues bizarrely jump around when inputting letters and the clue being answered no longer appears as a separate line. Please fix or revert to the previous iteration.
- [R10] Please fix the Crossword puzzle!: Not sure what happened, but it’s a mess now. Put it back to the previous iteration…from a few days ago so the iOS keyboard can be used and we can preview letters, words etc. Other aspects of the app are fine.
- [R11] Crosswords are terrible!: What have you done to the Crossword section? In landscape, the print is so tiny I can barely see it. In portrait, I can’t see across and down clues at the same time. My completed puzzles don’t stay in the App so I can’t tell which puzzle I did last. Please change it back.
- [R8] So-called issue download doesn’t work: I tried to download the most recent issue before getting on a plane (which had no WiFi), but the so-called download let me read only about half the articles. Half the articles only showed an error message that I needed to have internet access. A far superior download capability was eliminated when the WSJ app was overhauled a couple of years ago. Pleas
- [R25] APP needs serious work: Content top notch, but the app is serious bad. 1. When I open an article, even if the content has been downloaded before, without internet connection it still refuses to load. This is terrible - internet connectivity should not affect article viewing for the articles that were already downloaded. 2. Offline mode is buggy. Today is May 10, 2026. When I am on a subway, th
- [R58] Serious lack of engineering excellence: iMessage thumbnail still doesn’t work. Can’t swipe from edge to go back. No caching, can’t read on subway. Who knows a text reading app can be so bad.
- [R3] Gift Links Don’t work.: Please fix app so I can send gift links This used to work. Now link says it copies but recipients can’t open. Sends them to subscriber/log in page.
- [R55] Shows the news I want to read: The app works very well. The only downside is that I cannot share a gift link.
- [R162] WSJ App: Nice access to stories and markets, but lacks some features (article gifting and comments) found on the website.
- [R7] no comments: I don’t get why this app doesn’t let you leave comments, only on the website. It’s 2024, how hard can it be to add such a basic feature to the app?
- [R23] Comments?: It’s a great read, these days, but I have to use the mobile site rather than the app because the app, inexplicably in 2026, doesn’t show reader comments.
- [R40] Can’t comment: Can’t comment or view comments on iPhone
- [R82] Why no comments?: Obviously this is a very good newspaper, and I enjoy reading it. However, the app would be greatly improved by also allowing me to see the comments left by other readers on the article.
- [R5] Can’t login with Sign In With Apple: I’ll change this rating once this is fixed, but I’ve subscribed to the app but can’t login with Sign In With Apple! I’ve tried over and over on multiple devices. It takes me to the Safari browser, I select my account, it signs in and stays on a blank page. It doesn’t take me back to the app, and the app stays signed out. I’m extremely frustrated with this!
- [R15] WSJ App now just a con game: News content is no longer accessible via the iPhone app. Regardless of an active subscription, every attempt to read beyond the headlines will be met with a screen demanding the purchase of an additional $39 monthly subscription. There are ample legitimate news options available via iTunes apps. If you truly need to read WSJ, try a print subscription.
- [R41] Keeps asking me to subscribe: I’ve been paying for a subscription but it only shows me free content a couple of times then only shows me a subscribe screen. I’ve synced the subscription multiple times but doesn’t work. Ive deleted the app and reinstalled… nothing. I’ve reached out to customer support multiple times, no response. App is a joke at this point and they are taking my money and showing
- [R52] App is not functional: Subscription via Apple and every time I access an article it forces me to login again without giving me access to the article. The app is non-functional
- [R12] AI Listen not working: If you click to read an article and within the article page, hit play to listen to article, it will play. However, as soon as phone locks or you turn off the screen, the article stops playing. However, if you hit play in the screen where you can scroll through all the articles, black earphone icon appears on bottom right, and the article does not stop playing even if you tu
- [R36] Please Add Playback Speed Option To Audio: Love the app, love your reporting. Love listening to articles. Please add an option to adjust audio playback speed and make it so my selection is saved so I don’t have to set it for each article. Keep up the great work
- [R101] Missing two key features: Doesn’t integrate with iOS and Google well. Opening stories in Google News and elsewhere should allow me to open the story in the app where I’m logged in. And I really miss audio speed control. Please allow us to set playback speed!
- [R115] Like the app, want speed control on audio: The app is great minus one feature I really really want. Include faster audio speaking. Up to 3x minimum
- [R45] App is ruining the WSJ experience: I read the Journal every day, making it my primary source for news which I’ve trusted for decades. I switched from newsprint to the app maybe 15 years ago, preferring its portability and searchability. The “Define” function is great, since every issue has a word or two I don’t know. The app itself, though, is buggy and inconsistent. Every few months an update b
- [R97] Jittery scrolling!: This app jitters when scrolling and then the phone heats up. Annoying to use the app. The New York Times app behaves properly. I gave 3 stars because the reporting and writing are excellent.
- [R99] Buggy App: I like the WSJ, but the app needs some work. When I open the app, it takes a while to update the latest news. I have to sit there staring at the old news until it finally reloads. It will also glitch while I’m scrolling through the main feed, where it suddenly shifts way down. Then it takes me a while to go back and find the article I was going to click on.
- [R142] Scrolling is aweful: Your news is great, but you’ve got a serious problem with the scrolling in this app that’s making it exceedingly difficult to read the daily news headlines. I have to imagine others have noticed this, hope you can fix in the next update.
- [R48] “Breaking News” notification spam: WSJ continues to abuse the breaking news push notification setting by spamming your notifications with fluff pieces that are in no way breaking news. Without useful notifications, the app is useless. Back to the mobile website again.
- [R95] Too Many Notifications!: Can we please control what type of notifications we get? I want breaking news. I have no interest in some random article. I read the whole thing almost daily. I don’t need encouragement.
- [R17] Poly market ads: Get rid of them. I pay for a subscription, I don’t need to see gambling ads here as well
- [R68] Buggy, Ad-filled mess: The user experience and navigation have gone backwards over the past year. The issue is that there are now so many interspersed and slow loading ad blocks in each digital article that the app freezes, and causes my iPhone to overheat. True even on my 1 Gig wifi link. We get it - news is a business that requires ad revenue, but not at the expense of degrading the product.
- [R75] Love the WSJ, don’t love Ads.: I am disappointed that the app has ads, even when offline. I am a paying member of the Wall Street journal, and I don’t find it respectable that you guys choose to have banner ads in app.
- [R120] Stop the videos: I find the embedded videos to be distracting and have been unable to turn them off. If I wanted to watch the news, I would turn on the TV. I read the Wall Street Journal because I don’t want to turn on the TV.
- [R6] Sustainable business went dark: Always have appreciated the quality of reporting especially with the Sustainable Business section. Too bad they took it out.
- [R16] New Format: Where’s the newspaper? I am about ready to cancel my subscription because I can no longer see the entire newspaper and choose what I want to read. Instead, some powers have decided what’s important for me to see. For example, where is the Mansions section? It’s not listed as a section but if I go to the print edition (which is clumsy and difficult to navigate), it is there meaning it
- [R18] Print Edition?: Why did Print Edition disappear in your last update? Please bring it back!
- [R38] Absolute nightmare to manage subscription: I made the mistake of using the apple email forwarding functionality and it broke the WSJ completely. Unable to log in correctly, unable to read content I’ve paid for, and unable to transfer to my normal email. Support is non existent unless you call them. Their support chat is basically a redirect function to other links within the same page. Will not sp
- [R28] WSJ is great, but app sucks.: So the WSJ is a fantastic news organization, with exceptional journalism. However, their app doesn’t even load anymore. It just sits at the WSJ loading screen and does nothing. I can’t believe I actually pay for this.
- [R34] Power drain: The WSJ content is terrific, but the app is terrible. It makes my phone hot and quickly drains the battery. They need to fix the app so that it works like it used to
- [R1] Opt out bug: If you don’t choose “accept all” it goes into a terminal holding pattern that requires that I delete the app. Until this is fixed, I have to use the browser for content.
- [R22] Bait and switch: Beware. If you click on article and can’t access and subscribe, it may charge you for a service that does not include the article or only gives a Barron’s online subscription. Do not buy anything through this app. Customer service does not care and will ignore the issue.
- [R32] Audio button is annoying: I wish there was a way to disable the audio button. I keep accidentally pressing it.
- [R44] App works okay but music always pauses when i open the app: App works okay but music always pauses when i open the app. Idk why WSJ feels the need to hijack the audio every single time when theres literally nothing playing
- [R29] AI writing What’s News column again: Get a high school intern to write the what’s News column and maybe it will be intelligible
- [R35] Okay App, Poor Reporting: Sometimes is a challenge to distinguish between newsroom reporting and opinion columns. Also I frequently found opinion columns more helpful with presenting facts.
- [R37] Less Wall Street News, More useless news: They write more on non-business and noise than on what’s actually business news
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store