CBS News
The CBS News app is currently experiencing significant technical issues like freezing and crashes, alongside a strong user perception of political bias and a lack of essential modern features such as dark mode and search functionality.
Recent reviews for the CBS News app indicate a sharp decline in user satisfaction, primarily due to frequent app freezes, crashes, and buffering issues, making it often unusable. Users also express strong concerns about perceived political bias in the news content and lament the absence of basic features like dark mode, font size adjustment, and a search function. Despite a lifetime rating of 3.68, recent sentiment is overwhelmingly negative, suggesting a downward trajectory in user experience.
What users like
- Provides live breaking news and top storiesR4
- Offers a good mix of news areas and an intuitive interfaceR322
- Considered reliable and up-to-date by some usersR251
- Some users appreciate the perceived unpartisan view on US politicsR293
- Excellent for ongoing live news, especially for international users seeking US coverageR268R314R315
What users complain about
- Frequent app crashes, freezing, and buffering issues make the app unusable for manyR2R51R212R217
- Lacks basic features like dark mode, font size adjustment, and a search functionR1R48R47R117
- Users report significant political bias in news reporting, leading to distrustR3R7R8R9
- Articles often don't load fully or display blank screens, and videos autoplay or interrupt readingR5R57R202R199
- Notifications are often irrelevant, repetitive, or stop working entirelyR6R37R50R13
- Excessive and repetitive commercials are annoying and disruptiveR89R267R270R272
- Lack of Chromecast support and landscape mode for stories/videoR284R287R322R44
- High data usage with no option to delete historyR128
- Local news functionality is inconsistent or missing for some regionsR35R201R55R87
Latest update · v4.20
What the developer says changed (the verdict above weighs this against what reviewers report):
We have implemented fixes for bugs, added increased privacy settings, and new imagery within the app.
Recurring themes
Who it's for
This app is for users who prioritize live breaking news and a broad mix of news areas, especially those outside the US seeking free, ungated access to American news R4R268R314R315. It is NOT for users who expect a stable, bug-free experience, desire features like dark mode or search, or are sensitive to perceived political bias in their news sources R2R1R3.
Evidence note: The recent reviews skew heavily negative, with a strong consensus on technical issues and political bias. While there are some positive reviews, they are fewer and often less detailed, making the negative points more prevalent and strongly supported.
Frequently asked
Does the CBS News app have a dark mode?
Are there frequent crashes or freezing issues with the app?
Can I adjust the font size in the CBS News app?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R4] Cbs news live breaking news: Top stories and local news
- [R322] Good Intuitive interface - nice mix of news areas covered - BUT NEEDS LANSCAPE MODE: A good app, well polished, but seriously why no landscape mode for stories, text, images or video!?
- [R251] Love it.: Reliable and up to date.
- [R293] Keep reporting an unpartisan view on US politics: Like it very much
- [R268] Best for constant live news.: Excellent app. The best for ongoing live news.
- [R314] Best Live US News app available in Australia: Reliant app, relevant coverage with all the US politics hacks in Australia need! Mostly use the CBSN 24 channel, though I do recommend flicking through to CBS Los Angeles and NY during there prime times.
- [R315] Keep up the good work! 👍🏻: I like the app. Living outside the US, it’s hard to get live coverage from the US without using VPN but not with this app. Most news stations around the world aren’t free or geoblocked but not with CBSNews. It’s free and not geoblocked. Because it’s just News! Thank your for that. I really enjoy watching the news as an American at heart (having family there) I want to kn
- [R2] App breaks daily: Constant buffering and crashes. Even after upgrading my internet, this app is practically unusable. It constantly loses connection and dies, especially on my Apple TV. Highly disappointed
- [R51] Fair App: Fair at best, gets stuck a lot, no way to turn off stories with a blank black screen. Keeps ads going and can’t shut off.
- [R212] App not working: The app keeps freezing every time I tap on a news alert and try to read it. The whole app just freezes up and all I can do is close the app to get out of it. Very frustrating.
- [R217] App keeps freezing: Love the app, but for the last couple weeks every time I open a notification it takes me to the article and then the app completely freezes. I have to force close the app and then go back and search for the article. It happens every single time I open a notification. Please fix the issue
- [R1] No dark mode is an example of how behind it is. STILL!: Needs to catch up on a lot of basic missing features in 2021.
- [R48] No dark mode: Create a dark mode option
- [R47] Nice App: Two desirable features are dark mode and larger fonts
- [R117] Dark mode iPhone?: So far so good, but it’s unclear how to enable dark mode? The app does not automatically use dark mode according to iPhone setting. If the option exists, the locations is not intuitive.
- [R3] I no longer trust CBS News: I make this short a sweet. I used to love CBS News. But I lost my trust in them thanks to Bari Weiss. However I will continue to support the local CBS News.
- [R7] No more freedom of the press: CBS sold out, sad this was my favorite source of news and now I can't trust it to tell the truth
- [R8] Unreliable: App freezes too often. “News” lacks the detail and objectivity one can find on other news apps. Dokoupil is a MAGA hand puppet. Niki Glaser said it best, “CBS News, America's newest place to C BS news”
- [R9] Boycott: We have Canceled all Paramount+ and CBS News
- [R5] Pages not fully loading: Many of the pages are only partially loading. Typically the starting pages load but the last half doesn’t load leaving a blank screen as I scroll through the article
- [R57] Gone downhill: I used to be able to read an article in full. With recent updates, the video player seems to cause the feed for the article to stop refreshing. Have to back out of the app multiple time just to complete one article now and my phone starts to overheat.
- [R202] Sometimes Slow Loading: Sometimes also besides slow loading of the page it freezes up. Sometimes when I go into the app there isn’t anything showing at all, just a blank screen where articles should be.
- [R199] Mostly good, but…: Just one annoying feature. Every time I click on a story to read, there is a video. I generally choose to read the story, but I believe this happens every time, whether you watch the video or not. Scrolling past the video, the video always pops up again, which I’m sure is to place more ads in front of the reader. It’s irritating to have to close the video every single time you w
- [R6] If everything is ‘Breaking’ News then nothing is news: Many of the items that come in as Breaking News, simply are not Breaking. There is no way to filter this regarding notification settings. If everything is urgent, nothing is urgent. I believe Dwight D Eisenhower said “What is important is seldom urgent and what is urgent is seldom important.”
- [R37] Misleading notifications settings: Every Saturday morning, you guys seem to push sone story about someone having a mysterious medical ailment. All I have enabled is breaking news notifications. This is NOT breaking news. It’s health news, which I have disabled. Do better!
- [R50] Notifications (again): CBS News app notifications were working great for a while (after they stopped for some time), now they stopped Wednesday midday. No changes on my end. All other notifications are coming through fine. Frustrating! You gotta fix this.
- [R13] Garbage app: Keeps wanting notifications enabled. Junk. Trash. Censored news. Maga trash.
- [R89] CBS mornings Ad: Thank you for this news App, I watch it often however the cbs morning Ad repeats so often and it’s very annoying, it’s got to a point where I just switch to something else!
- [R267] Commercial breaks: I watch and enjoy CBS morning every morning with Ann Marie. can I continue to watch it until about 10 o’clock in the morning. it has become nauseating that on every commercial break you play the same trailers. Right now is the Fairly OddParents paw patrol survivor, which has been done for months, Joe Pickett, call of duty and 1883.It has come to the point that when it comes on I
- [R270] Repetitive: Is it necessary to have the same ad 3 times in a row? And the same ad’s for over a year. The news is pretty repetitive too.
- [R272] Great news desk personalities: I’m a regular viewer and have been for quite some time. The personalities and reporting are clear and concise. My only complaint is that they have been running the same program advertising incessantly over and over again even though it is clearly outdated. It’s got to the point where it’s annoying and often I will exit the app and look for something else to watch.
- [R284] No Chromecast: Needs Chromecast support
- [R287] Chromcast ???: The most recent update does not have chrome cast.
- [R44] Wish I could view video in landscape on phone.: Love the content & political balance of CBS. The inability to rotate the view from profile to landscape format in the iPhone app often causes me to switch to other news sources.
- [R128] Where is all the data?: This app is huge data user, and the history cannot be deleted. It comes in at number three for data usage: 1.25GB
- [R35] Where is the sound on the local links?: I pressed the link to go to local Boston news. I see the video people talking, but I hear no sound.
- [R201] Unhappy user: I can’t get this app to allow me to open the Sacramento site. I want local, and Good Day Sacramento, but I can’t get it, since they changed the app.
- [R55] No Local News: You open the app to get the news for the Bay Area and get news for Sacramento. What a joke!
- [R87] Weather: Wish you would include north east pa, pike county in your weather reports. There are a lot of ex New Yorkers living there
- [R73] Fonts too small: No way to increase size of fonts.
- [R126] Don’t to small: Have a way to increase the font size
- [R102] Search: Why no search option?! I can’t locate any news coverage of Trump’s press conference this week about all his accomplishments during this past year.
- [R283] No Search Feature?: With so much going on, Search is critical for time management! Bryana’s story can’t be found?
- [R310] No search function: Disappointed to realise that there is no search function in the app.
- [R56] Minimalist: No save, no search, no send, no thanks. Accidentally jumped out of an article when trying to send it to a friend. Could not find it again. Worst news app I've seen.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store