Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
Is it worth paying for

X

60
Value score / 100 Worth paying? Depends It depends

X is a divisive app with a strong user base for news and free speech, but it faces significant criticism regarding content moderation, technical issues, and the value of its paid features.

Free to download seen up to $490.00 4.6★ lifetime (10,858,607) since 2009

X, formerly Twitter, is praised for being a platform for free speech and up-to-date news, with some users enjoying its content and features like Grok R18R23R47R48. However, it is heavily criticized for an increase in inappropriate content, bots, technical glitches, and a perceived decline in user experience since its rebranding R3R6R8.

Free vs paid

The free tier offers access to the social media platform for sharing short-form content, news, and discussions R47. However, many users report issues with the free experience, including a high volume of bots, misinformation, unwanted content, and declining engagement without a subscription R8. The paid tier, X Premium, is mentioned to include features like Grok, an AI video generator, which some users find affordable and enjoyable R19R48. It is also supposed to offer priority support, though one paying subscriber reported zero support after their account was hacked R58. Some users feel that without paying, profiles won't get acknowledged, making it a 'pay-to-play' platform R289.

Value complaints

  • The cost for account verification is considered too high for ordinary users, with a suggestion that a lower price like 50p a month would attract more subscribers.R285
  • A paying X Premium subscriber reported receiving zero support after their account was hacked, despite following official recovery steps, indicating a lack of value for the paid priority support.R58
  • The platform is perceived as 'pay-to-play,' meaning profiles may not get acknowledged unless a user subscribes, which some feel diminishes its social media aspect.R289

Where it delivers

  • The app is praised for providing up-to-date national and international news, making it an informative platform.R23R47R72
  • Many users appreciate X as a platform for free speech, allowing them to express their thoughts and opinions.R18R22R29R68
  • Some users find the Grok AI video generation feature to be excellent and affordable, highly recommending it.R19R48
  • The app is considered simple to use and offers entertainment.R4R10R32R36
Worth paying if

It is worth paying if you value features like Grok and its AI video generation, which some users find super affordable and recommend R19R48. It may also be worth paying if you desire priority support, though user experience with this is mixed R58.

Skip / stay free if

You should skip paying if you are concerned about the high cost of verification R285, or if you are experiencing account issues like hacking with no support R58. Users who find the app already full of bots, misinformation, and unwanted content in the free tier may not find additional value in paying .

Evidence note: The reviews are highly polarized, with many 1-star and 5-star ratings, and fewer in the middle. There is a strong sentiment that the app has declined since its rebranding and ownership change, but also a significant group that praises it for free speech and new features. Specific details about pricing and features are limited to a few reviews, making it challenging to fully detail the value proposition of paid tiers.

Frequently asked

Is X worth paying for?
Paying for X is worth it if you value features like Grok's AI video generation, which some users find affordable and highly recommend R19R48. However, it may not be worth it if you are concerned about the high cost of verification or if you experience issues with support for paying subscribers R58R285.
What are the main complaints about X?
The main complaints about X include an increase in inappropriate content (porn, racism, gore), a high volume of bots and fake accounts, frequent technical issues like crashing and automatic refreshes, and a perceived decline in user experience and engagement due to algorithm changes and layout updates R1R3R6R8.
Is X still good for news and information?
Yes, X is still considered a valuable platform for staying informed with up-to-date national and international news, and many users find it unique for learning new things R23R47R72.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R285] 3/5 · GB Verifying Cost too high!: I understand that when you are a trillionaire then £10 a month or even £5 a month is nothing but for us ordinary folk it us a lot! Make verification costs for non commercial accounts, 50p a month and you will make a lot more money…..
  2. [R58] 1/5 · US Paid subscriber left with hacked account and zero support: My X account was legitimately hacked in May, and despite following every official recovery step and submitting multiple support requests, I have still received no meaningful response from X. Their own documentation says to contact support and provide the date you last had access, yet months later there has been no real help, no human follo
  3. [R289] 3/5 · GB Pay to play: Unfortunately, it’s now mostly pay-to-play unless you subscribe; your profile won’t get acknowledged otherwise. I wouldn’t call it “social media” anymore it’s more of a news app now. There’s no real way to engage or meet new people. A large proportion of users now use AI to post, and many others are either engagement farming or bots. That said, it’s a fantastic place for free speech,
  4. [R23] 5/5 · US Información: Con X estoy al día en noticias nacionales e internacionales
  5. [R47] 5/5 · US Informed: Unique to other apps, X fulfills my need to learn. X is definitely the most informative application available to this day, in my opinion. I still have the satisfaction of being entertained without the “scroll of doom”. I actually learn something everyday on X.
  6. [R72] 5/5 · US X: Perfect for up to date news
  7. [R18] 5/5 · US THE WORLD’S ONLY PROTECTED PLATFORM FOR FREEDOM OF SPEECH .: X IS NUMBER ONE ON PLANET EARTH IN THE FUTURE IT WILL ALSO BE NUMBER ONE ON MARS .
  8. [R22] 5/5 · US Love freespeach: Can’t stand stand Zionist scum
  9. [R29] 5/5 · US FREE SPEECH: Thanks Elon🖖🏽Keep up the good work!
  10. [R68] 5/5 · US 🤘🇺🇸: Only free speech platform out there!
  11. [R19] 5/5 · US Best generated videos: Love Grok’s Imagine! Super affordable for what you get. I highly recommend. ❤️
  12. [R48] 5/5 · US My X Experience: I am loving the use of Grok but hope for what we pay the limiting of the use gets expanded. But loving the service so far overall. Way better than Threads
  13. [R4] 5/5 · US X: Simple to use … Awesome
  14. [R10] 5/5 · US Entertainment at its FINEST: Gimme Kissy *MWUAH*
  15. [R32] 5/5 · US Wayne: Keeps you interested
  16. [R36] 5/5 · US Special review: This amazing
  17. [R1] 1/5 · US Hate this: Plz If yall watch those bad stuff god is watching
  18. [R3] 1/5 · US Used to be better: Wish I could go back in time to when the site worked properly and didn’t function like it had a heart murmur. Twitter forever, Elon never.
  19. [R6] 3/5 · US My review: Ai videos are a huge issue for me.
  20. [R8] 1/5 · US Stupid FIFA: Cant remove stupid soccer scores I do not care about from my search "for you" page

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store