Contacts Journal CRM

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 5/5 · US Sales manager: Great Contact management. Simple and have all the tools I need.
2. [R5] 5/5 · US Great for sales tracking: I work in sales and use this app to summarize my visits after the meeting. Great for looking back and seeing what was discussed in the future before other visits
3. [R7] 5/5 · US CRM: This app lets me create reminders, has a space so I can keep notes regarding last communication. Super helpful. I love it!
4. [R31] 5/5 · US I’ve tried many contact managers: Really like CJournal with ability to crate logs and todo for each contact. Well organized.This app has become essential for tracking phone calls.
5. [R3] 5/5 · US The best.: An English professor once taught me that you can’t love an inanimate object. I get it, it’s improper English to say “I love Contact Journal”. Fine. Then I love the people who create contact journal. I have had a few different sales position over the years. Each time I used Contact Journal, and each time their unique set of features met different needs at different jobs. The template o
6. [R186] 3/5 · US Great App: Love just about everything about this app and it’s flexibility. Very responsive, no lag time, and few bug issues. The customization is incredible. Made my custom fields to hold the info I would need at my fingertips. It’s not pretty, yet very functional, intuitive, and easy to use. Only con is the app is only compatible Apple/Mac. I don’t believe that was very clear when I paid the no
7. [R33] 5/5 · US Awesome CRM: If you are looking for an awesome CRM look no further. The CRM is fully customizable to your liking highly recommend A+
8. [R38] 5/5 · US Perfect for storing contacts: Amazing app. Allows you to store photos , documents, emails, numbers, the works. I literally could not grow my business without using this app and also , the creators of this app are extremely helpful. I contacted them to improve one of there photo features to allow me to zoom in and they went ahead and updated the app to have that feature. What a refreshing experienc
9. [R6] 4/5 · US Finally a CRM: Finally a CRM I don’t have to have a monthly subscription to use. This app has what I need to keep track of my sphere and set my own reminders. Everything I need is built in with the ability to add a few extra fields if needed.
10. [R19] 4/5 · US Very Nice CRM Tool: Update: 26 May 2026. I've been using the tool for a couple years now that I've started my own business and it continues to meet my needs, which are fairly basic. I just need a log of phone calls, service calls, etc. It's great for new businesses since it's very affordable and easy to use. As you grow and add employees you may outgrow it, but it's a really nice tool that seems
11. [R35] 5/5 · US Incredible value!: Most CRMs are $50-$100 or more per month so this app is a one time purchase that is sooooo worth it.
12. [R14] 5/5 · US Really Love this App!: For what it is, and what it does, this is a fantastic app. I want a place to ‘extend’ my Contacts with notes and insights. This app connects and syncs directly with them. The fact that I can use it on my iPhone, iPad, and Mac makes it available wherever I need it. I tried doing this in Apple Notes, but contacts don’t sync there. Added bonus is the other features, like t
13. [R21] 5/5 · US Happy Customer: I've been using CJournal now for over a year. Love it!! I use it for my business. It's easy to add names and track all communications with them. I set up reminders to follow up with them and to contact them on their birthdays. With the recent upgrade to the iCloud, syncing my phone with my iPad is seamless. Overall great program to track and follow up with customers.
14. [R29] 5/5 · US Great product: Very functional. Backups, multi-device support, advanced fields. THANK YOU
15. [R178] 3/5 · US Regional Sales Manager. Shutting Down 8/5/22 Update: Worked great for my needs and keeping my contacts organized and activities for each I’m able to really keep an accurate log because CJournal makes it easy to do proper follow ups and scheduling! But not lately…… UPDATE: When I open the app after about 15 sec it closes. I have deleted and reinstalled and thought it fixed it for about 3 hours an
16. [R200] 1/5 · US Constant Crashes: This app doesn’t work and crashes constantly on the iOS or Mac OS systems whenever you try to export data. It’s a great idea, and it’s the best idea to have logs but this app does not function at all currently
17. [R328] 1/5 · GB Sort it out: Was working but now since iOS 7 it just crashes as soon as you try and go into it. Come on guys sort it out!!!!!! Wouldn't buy at the moment, until they sort it out. Otherwise it was great for keeping up to date with call patterns. Have now sent a new update, and guess what........it still just crashes when you try to go in. Rubbish.
18. [R342] 1/5 · GB Rubbish: Consistently crashes lost loads if time and customers through this app
19. [R137] 2/5 · US Stopped communicating: Contact journal stopped sharing with my other Apple devices after the last Apple update. This was last June!!
20. [R321] 3/5 · GB Good but...: I bought this app when the Mac version was launched - the basic idea is good, integration with Contacts is fair (Mac Contacts smart groups are lost in IOS but are available in the Mac version), I also agree the UI could be improved. My issue is with syncing - in the IOS version dropbox is available as a sync option but not in the Mac version - iCloud sync isn’t reliable between the Ma
21. [R462] 3/5 · CA Business Development: I use CJ on my iPhone, iPad, iMac and MacBook. I purchased the apps because it was not web-based and was made for Mac. However, syncing between my devices has been very disappointing. I switch between devices numerous times throughout the day and I need the info I have updated on my previous device to be available on the others. Very often it isn't. The app also needs more fe
22. [R541] 3/5 · AU Lots of syncing issues: The program runs well in the iPad app but does not sync to my iPhone or desktop version.
23. [R32] 2/5 · US Very complicated: All new updates amend trying to sink with other accounts and have tried to get help! Support is awe full!
24. [R53] 2/5 · US Customer service: No reliable.., no live person available….
25. [R205] 1/5 · US No customer service: It started off good. Seemed exactly what I wanted. Alas each time I reached an obstacle there was nobody to get guidance from. Emails to the company went unanswered. Back to the hunt for my CRM.
26. [R290] 1/5 · GB No support!: The apps great until you setup a team and share data between devices, your phone just constantly crashes and I’ve emailed support several times after paying £45 per device and a rolling subscription fee of over £20pm and no reply. So I’m left with an app that doesn’t work and no available technical support, oh and £100 out of pocket too.
27. [R213] 3/5 · US Just need a multi platform app: The app is great but it world be perfect if it was multiplateform and the data encrypted. The support never resolved my questions (although I have been following up for months)
28. [R227] 3/5 · US Not bad for the price, look forward to key improvements: We have the single-user pay version for sales reps, it is a useful tool for individual reps, offering extremely fast call log making via voice to text automatic logging and great contact mapping with links to navigation apps. Unfortunately, the lack of a PC version prohibits the inside staff from being able to share the information collected
29. [R244] 3/5 · US Love but need access on all devices: My work uses PC but all my other devices are Mac. Love this app but this is a huge void. This has great commercial potential but not until they can fix this.
30. [R91] 3/5 · US Location Needs Rework: It’s limiting and annoying that the app requires creating a database of locations in-app instead of just using coordinates and location services. That interaction that happens on a public street? You have add the nearest address as a unique location. Very cumbersome and outdated like it’s still iOS 6.
31. [R230] 3/5 · US Casi perfecta: La app es muy buena para tener contactos tener seguimientos y guardar fotos o archivos pero lo único que me gustaría es que arreglaran las ubicaciones cuando quieres poner la dirección de un cliente y le das a el marcador automático te da una dirección errónea en todos los casas
32. [R228] 2/5 · US Features awesome: Like it a lot but the UI (design) makes me not want to use it at all, it looks so cluttered and difficult to find what I want :(
33. [R324] 3/5 · GB Not bad: It's basically pretty decent. Needs a bit of attention on the UI - very little of it meets design conventions for iOS 8. But it seems fairly reliable and does what it says on the tin, if slightly clunky in places. Could be great with a bit more work.
34. [R365] 3/5 · GB Improve needed: Good app. But still need to change some point. Would you change the notes frame to bigger size? If I write a long note there, I need to scroll up an down the small notes windows.Contact face need to resize.
35. [R55] 2/5 · US Great app with some needed updates: Update 2/25/26 I have an item that occurs the 4th Friday every month. Not here. The repeating item are so limited that unless your events repeat in week, month or year with very little customization they cannot be setup here. That is very basic and most other apps have ability to custom repeating options. No repeating to-do’s or multiple alarms. It has been thi
36. [R357] 3/5 · GB It's good- but not amazing: It's a great app but needs more versatility and more intuitive functionality. For example if you select a reminder to repeat notify - it does not stop reminding. I had to delete the app! Also it does not update new phone contacts automatically Its good- its free!!! But needs more work
37. [R39] 1/5 · US Vice President: I loved CJOURNAL up till the latest version. Since the update when adding a new contact such as a restaurant or a contact, with no name yet, it won’t let you save it until you add a fake name.
38. [R249] 3/5 · US Good, but keeps deleting email addresses from contacts: I’m not sure why the email addresses keep getting deleted from my contacts, very frustrating. I add them to the contact, save and then look at the contact and email address is missing. I enter the email address again and it appears to save but just now I found one that again didn’t have the email address I know I’ve already entered. Found thi
39. [R281] 1/5 · GB Apple Watch function is real bad: The Apple Watch function is pretty much useless. Can’t see any details of a contact. Can’t call a contact. Definitely no point in it. If you have a to do then it shows it. Gee wow. Been waiting a long time for Apple Watch integration to be better before I buy full version. Hey ho.
40. [R307] 1/5 · GB IPad update 4.2: This is a mess..the latest update is unable to unlock your previous iPad paid version! When press restore you have pay £19.99 ..so bad.
41. [R453] 1/5 · CA Do not trust your pictures to this app: I bought this app about three years ago. Stored a lot of very important pictures in it. After one of the upgrades all my data was erased. My journal is empty and thinks I'm a new user. Don't do it!
42. [R479] 1/5 · CA I used the program all if the time and rely on it heavily for business.: Since the last update it will not work at all. Completely locked out. My emails to the developer come back as undeliverable I hope I have not lost all of information !
43. [R15] 5/5 · US Love this app: This is a GREAT CRM that works wonder for my small business. However, I wish this app would be available for ANDROID SOON not all of my employees have an apple device and this is a big problem because I have to buy apple devices to my employees. Please advice!!!!!
44. [R229] 3/5 · US Have to buy twice to use on computer: I purchased for my iPhone thinking it would be included on my Mac. It functions well but definitely caught me when I went to download onto my computer and I had to pay again