Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Grindr

15
User verdict / 100 High confidence In trouble

Grindr has deteriorated significantly due to excessive ads and poor user support.

4.5★ lifetime (384,462) Free + in-app purchases since 2009 by Grindr LLC updated 0.3 mo ago recent negative 89% 100 reviews across 2 regions
Advertising Issues Account Management Problems
5★7
4★0
3★4
2★3
1★86
recent reviews across 2 regions, vs the 4.5★ lifetime average

Recent reviews of Grindr reveal a frustrating user experience dominated by intrusive advertisements and a lack of effective customer support. Many users report issues with account bans and verification processes, leading to a general sentiment of dissatisfaction.

What users like

  • Some users still find value in connecting with others.R28R31R73

What users complain about

  • Excessive ads make the app nearly unusable.R3R5R9R57
  • Poor customer service and account management.R10R22R66R100
  • Frequent issues with age verification and account bans.R2R8R85R93

Latest update · v26.11.0

What the developer says changed (the verdict above weighs this against what reviewers report):

We’ve improved the app to make it even better: less bugs, more connection. To make sure you never miss out on new features, keep your automatic updates turned on.

Recurring themes

Advertising Issues negative
Users consistently complain about the frequency and intrusiveness of ads, which disrupt the app experience.R4R12R34R68
Account Management Problems negative
Many users report being banned without reason and facing difficulties with the appeal process.R10R22R66R100

Who it's for

Grindr may still be suitable for users seeking casual connections despite its flaws, but those sensitive to ads or requiring reliable customer support should avoid it.

Evidence note: The evidence is heavily weighted towards negative experiences, particularly regarding ads and customer service.

Frequently asked

Is Grindr free to use?
Grindr is free to download and use, but users report that the free version is heavily laden with ads, making it nearly unusable without a subscription, which can cost up to $36.99 weekly.

What reviewers actually said

Built only from these 100 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R28] 5/5 · GB nicholas: nicholas stanescu
  2. [R31] 5/5 · GB Experienced: Good service
  3. [R73] 5/5 · AU Unban me: Hey I’m 18 and it says I’m banned I was 17 when I first signed up but I’m 18 now so please unblock me
  4. [R3] 1/5 · GB Money grabbing fags.: Constant spam messages. Constant ads. Constant bot accounts. Actual cesspit of an app.
  5. [R5] 1/5 · GB Poor: This app is getting worse by the day he day,constant adverts every 2 seconds,constant freezing so I have to delete it then reinstall it
  6. [R9] 1/5 · GB Too many adverts: Too many adverts
  7. [R57] 1/5 · AU Excessive and Intrusive Advertising in the Free Version: The free version of Grindr has an excessive level of advertising. I understand a free app needs ads to generate revenue, but the problem is the frequency, the length of the ads, and how often they are irrelevant. It no longer feels like reasonable monetization, but rather advertising abuse. What is most frustrating is being forced to watch
  8. [R10] 1/5 · GB Emails are not being responded to at all: Sat here waiting for months to get a response on my ban appeal and still nothing! Utterly useless
  9. [R22] 1/5 · GB Banned: This app is a complete joke. Been banned for ‘phishing, fraud or harmful links’. Nothing could be further from the truth. Constant ads, app was unusable when I was able to use it. Customer service if you can call it that is hopeless. Avoid this app. It’s broken.
  10. [R66] 1/5 · AU Customer service is awful: Got banned, followed up for 6 weeks cause I couldn’t appeal the ban. Now they won’t tell me what for but send template emails and said they will no longer respond even after being a customer for over 12 years.
  11. [R100] 1/5 · AU 1-Star Review for Grindr: Got banned for “Underage Access” even though I’m 30 years old. Their automated system clearly made a mistake, and there was no proper verification before suspending my account. It’s extremely frustrating to be falsely flagged as underage without any human review. If you’re going to rely on AI detection, at least have a fair and efficient appeal process. I’ve used this a
  12. [R2] 1/5 · GB BAN APPEAL: I was signing up to Grindr and had accidentally inputted the wrong DOB so the app thinks I’m a minor. I’m not and have valid proof of age ID. I contacted Grindr support about this and they said nothing can be done because I need an account for a ban appeal but I can’t even sign up for an account because my phone it banned from the app.
  13. [R8] 1/5 · GB Shi company: Shi company blocked my account didn’t allow me to appeal
  14. [R85] 1/5 · AU Horrendous customer service: While trying to sign in, the app kept rejecting my ID and eventually banned me for being underage when I’m literally 25. I reached out to customer support and they asked me to take selfies with my ID and my email address written on a paper. Apparently that didn’t work and I was asked to submit some other personal details. They responded business days later saying that
  15. [R93] 1/5 · AU Age Verification Scam: I’m so worried as everytime I do my verification it says there’s a network issue, my internet’s fine and so is my data. It makes me retake and reupload more videos of photos, which is just weird imo. The website is the same and gives me false network error messages. Very weird and has definitely turned me off Grindr
  16. [R4] 1/5 · GB Pop ups: Good to meet different people but the app is becoming unbearable with all the pop up ads and the age/face verification thing should be taken off because what if someone that’s closeted is using the app and get asked to have their face scanned, I’ll redownload the app when you take away the AI and the Subscriptions and the hundreds of Ads that pop up along with the facial recognition!
  17. [R12] 1/5 · GB Ads & Madonna: Too many ads, plus now the whole Madonna stunt is just gross
  18. [R34] 1/5 · GB Annoying ads: This app is really annoying the hell out of me now as ads appear every 30 seconds. Some you can’t even close and the only way to get rid of them is to click on them which takes you to a website, or force close the app and open again. This won’t go away unless you pay a fortune for the premium versions. Such a joke!!
  19. [R68] 1/5 · AU Ads: Relentless ads and popups that you can’t cancel out of , make the app useless
  20. [R40] 1/5 · GB Way way way after 💰🤑💰💸💵💷💳🧧💶: Compared to other dating apps, this one wants you to pay for absolutely everything. I’ve deleted it twice already, and the third time is looking likely. Not worth the hassle just to meet someone
  21. [R54] 1/5 · AU Dating is expensive: Literally have 12 profiles to look at that are free. The rest I need to pay to unlock. Extra is 600 more profiles for $22.99 per week because who wants to get it for a year. Isn’t the point finding someone so you are not on the app? They then show you only hot guys in the next 12 profiles or so when you unlock with extra you realise you need to get unlimited $36.99 per week
  22. [R58] 1/5 · AU Catastrophically bad.: My last review has vanished for some reason, so here we go again. They’ve put everything that used to be free and worthwhile behind paywalls at $21/week, making the free UI almost useless. Yet they still spam you with ads, which even when I close the app, still opens my web browser as though I clicked it! The support option doesn’t work in-app. And they have such abysmal

Synthesized from 100 recent App Store reviews · updated July 2026 · View on the App Store