Xe Money Transfer & Currency
The XE Money Transfer & Currency app, despite a strong lifetime rating, is currently experiencing severe stability issues with many users reporting immediate crashes upon opening, alongside concerns about the removal of certain currencies and limitations in money transfer features.
The XE Money Transfer & Currency app is widely praised for its accurate currency conversion and ease of use for international money transfers, with many users relying on it for years R82R108. However, recent updates have led to widespread reports of the app crashing immediately upon launch, rendering it unusable for many, and there are complaints about the removal of the Russian Ruble and issues with money transfer processes R2R14R30.
What users like
- Accurate and reliable currency exchange ratesR27R70R113R133
- Easy to use for currency conversion and trackingR82R108R116R119
- Effective for international money transfers with good rates and speed (when working)R85R111R126
- Useful for travelers, especially for offline rate access (though some recent issues reported)R44R108R130
What users complain about
- App crashes immediately upon opening for many users after recent updatesR2R4R10R26
- Russian Ruble (RUB) currency has been removed from the appR5R6R14R49
- Money transfer services can be slow, have hidden rules, or result in arbitrary account closuresR7R22R30R37
- Lack of an iOS widget or broken widget functionality after updatesR263R387R394R423
- Cannot paste numbers into the currency conversion fieldR127R131R256R481
- Frequent 'connection interrupted' errors even with stable internetR31R274R502
- Forced updates are annoying and can prevent app use without Wi-FiR98R158R402
- No dark mode availableR64R338R555
- Offline functionality has become unreliable or non-existent for some usersR104R517R608
Latest update · v7.32.16
What the developer says changed (the verdict above weighs this against what reviewers report):
We fixed a few bugs and made some upgrades to make your Xe-perience even smoother. Download the latest version today.
Recurring themes
Who it's for
This app is currently not recommended for anyone due to widespread crashing issues. Historically, it was for travelers and individuals needing quick, accurate currency conversions and reliable international money transfers R82R108R116.
Evidence note: The recent reviews skew heavily negative, with a dominant theme of the app crashing immediately upon launch. While the lifetime rating is very high, the recent sentiment indicates a significant decline in functionality. Evidence for money transfer issues and missing features is also strong and consistent across multiple users.
Frequently asked
Why is the XE app crashing?
Does the XE app support the Russian Ruble?
Can I paste numbers into the XE currency converter?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R27] Money Exchange Rate: Quick rate & good descriptions
- [R70] Exchange: Super accurate
- [R113] Exchange rates: Are extremely accurate and realistic. Love it
- [R133] My travel and expenses report go to app: I have been using this App for many years. It is great for conversion from and to any country. A huge help when doing expense reports
- [R82] Very easy to use: I have been using XE converter since 2015 it’s always reliable and very easy to use and understand
- [R108] Superb App!: I’ve used this in numerous countries around the world; it is quick, easy, and quite frankly - a lifesaver. :)
- [R116] Great for both Exchange and reference: I use the XE App to transfer money to my bank account in Canada as well as every day reference for currency prices. It’s great be able to pick the list of currencies on your home page.
- [R119] Solid: Easy to use, lots of options. Expansive list of currencies.
- [R85] Great rates: Love using this site to send money back home to Bosnia. Good rates and easy to transfer.
- [R111] Awesome: Awesome rate, fast transfer, quick solution, nice customer service, love it
- [R126] Better and Better: This site seems to get better and better each time I use it. And one time it could take up to three maybe four days from start to finish, now if you do it early enough it could arrive later the same day. FAB.
- [R44] Happiness: If you set up the currencies you want to use while you travel it will be accurate af when don’t have signal while traveling I love this app
- [R130] E Charles: I am from the USA, and I have been traveling to several European countries, and XE has worked well. Note: You will need an internet connection.
- [R2] Brokern and won’t work: I used this app for years. 3 weeks ago it refused to open. When i click on open it shuts down immediately. I have deleted and reinstalled but it refuses to open.
- [R4] No longer works!!: I have used this app for many years and really enjoyed it. I just tried to open it several times and it won’t open. I deleted the app and reinstalled but it still doesn’t work. I am very disappointed.
- [R10] Latest update crashes on all devices: The app was updated 2 days ago and now it crashes immediately upon launch. It shows the splash screen and then crashes. I’ve deleted and reinstalled on my iPad and iPhone with no change. Don’t update until they fix it.
- [R26] Still crashes even after latest update: Xe still crashes on open even on latest update. iOS 26.5 iPhone 16 ProMax. Yes I uninstalled and reinstalled. Yes I shut down my phone and restarted. Still won’t open. Who is testing your apps before they go public???
- [R5] Ruble: Add back the Ruble. It’s idiocy to not include it
- [R6] Really?: Removing the Russian ruble made this app useless for me. Millions of Russians live abroad and still need to convert rubles because our families are still in Russia. The currency still exists, so removing it for political reasons only hurts your users. Very disappointing.
- [R14] Extremely disappointed: Extremely disappointed. XE quietly removed the Russian Ruble (RUB) from its currency list. A 'world currency converter' that doesn't support all major currencies is useless. What's next, will they silently delete the Israeli Shekel tomorrow? I don't trust this app anymore. There are plenty of better alternatives out there. Uninstalling.
- [R49] Russian ruble is gone from the app!: I have been using this app for a long time now, kist recently noticed Russian ruble exchange option is not longer available? Why? App is up to date , updated What’s happening?
- [R7] Sketchy support for their International money transfers: Knowing the exchange rate of a currency vs others across the globe may be fun on XE app. But once you decide to send the money abroad, reveals the actual picture. They don’t express their rules but they hold your money for a couple weeks and say ACH held the money and the money cannot be returned until 10 days. No way you can talk to them li
- [R22] My account was closed arbitrarily…: …yet they refuse to say why they closed my account. They also cancelled a money transfer that was in progress, and will eventually return the money they accepted for a transfer they cancelled. Funny how they got the money for the transfer within ten seconds but they say they need up to a week to return that money. Sounds illegal to me. Updated. I tried to appeal
- [R30] App is fine, just don’t use it to send money: I foolishly tried to use this app to send money internationally (USD to COP), mainly because the conversion rate was slightly better than the competition and it allowed me to send more money at once. Biggest mistake. I sent the money on a Thursday and thought everything was in order. Wrong. I get a call on Friday asking a bunch of random security quest
- [R37] False advertising: Made a transfer and it says in minutes, then when the transfer was done changed to 1-4 days.. what a joke.
- [R263] Widget?!: I like this app, but I really do missing an iOS widget. When widgets were introduced in iOS I thought it just takes some time to implement, but years have passed and only constant bug fixes coming to the app.
- [R387] Widget ruined: Since the last update the widget now only show $ vs €, useless.
- [R394] Where’s the widget?: Since iOS 18 I am no longer able to use/see the currency widget
- [R423] Excellent app- not so much with iOS18: Since iOS 18 came out, the widget provided by this app stopped working. That is a real disappointment as this app is extremely good at what it’s made for, but the absence of an iOS 18 compatible widget is a real dealbreaker!!
- [R127] Paste not allowed: Unfortunately, the currency conversion screen does not permit you to paste a value you have copied from another source. This is extremely inconvenient and annoying when you then need to key in a big number, such as Japanese yen.
- [R131] Mostly great….: …..but my main quibble, for me, is bad enough to only rate this 3-stars: the design, for some dumb reason, doesn’t allow one to paste! Seriously! Here’s my most recent example: I was curious as to how successful the recent Oasis reunion tour was, yet I could only find totals listed in British pounds. So I highlighted the numbers, tapped copy, all to be reminded of this strange, mo
- [R256] Very good….. BUT !!!!: Have been using for travels and conversions, shopping and accounts. Good app. Seriously!! BUT…. So annoying that I can’t add up some figures in the calculation and then copy the result in the Calculator and PASTE that result into XE I can find no way to paste some figures into the currency of my choice in Xe Very annoying!! Please add this feature. It’s pretty basic!!
- [R481] Good but a couple of things: 1. Need to copy, you can’t copy the figures directly when you press on the value it greys out and bring ups the number-pad. I just would like to copy it but doesn’t work. 2. I need the comma/breaks in the figures. As typing them out.
- [R31] Connection: Keeps popping up connection issues even with a steering Internet. Happens only on iPhone as my Android doesn’t have that at all…
- [R274] Good app - but has gotten worse: Very happy with the app overall. However, the stability has been affected recently - ever since Xe moved from simple FX rate tracking to a fintech that wants you to create an account and move money around. Constantly getting “Connection problems Connection interrupted. Please ensure that you're connected and try again” Whenever I reopen the app, or after a fe
- [R502] Frequent errors: Often displays “connection interrupted” at launch.
- [R98] Constant updating required to work: Generally good. However, the fact that the app won’t work unless you update it is a HUGE negative. If the update isn’t major or doesn’t affect the functionality, then let people use the app, and only force the update if the app will no longer function. People don’t always have wifi to download an update and it is highly inconvenient when you need to use it in a
- [R158] Required update?: I appreciate the improvements. But the required update when you need to use the app every time, is unnecessary. Why don’t you make it optional? It’s just annoying. Thanks!
- [R402] Forced updates are annoying: So annoying to open the app, do something and then be told that the app MUST update.
- [R64] Needs Dark mode: Hurts my eyes to view. Implement dark mode.
- [R338] No dark mode: No dark mode
- [R555] Dark mode: I like the app very much, why there is no dark mode? I set my iPhone to dark mode but this app doesn’t goes to dark mode or have any option in the apps
- [R104] Offline use: I like the app. I used the app for years, but now I am looking for an alternative because it’s disappointing that I cannot use the app offline.
- [R517] Devolving: It used to work when connection stopped but now it refuses. What is the point of that?? It’s not like it’s used when traveling internationally or anything…. Or when going to areas where you need cash before you can buy a new sim card…
- [R608] Great app but…: But you need to make conversions work OFFLINE with whatever the last rate in memory was.
- [R32] Upset.: Find it obnoxious that you guys took off the Ruble exchange… we have lots of family that have nothing to do with war there.. bring it back!
- [R28] Crashes every time: I don’t know what’s going on with this but two weeks ago. When I tried to transfer some money, it didn’t work. I had to go to my laptop and use the website but I have been using Xe on my phone for almost 2 years until his problem came up, so I wish you would get it fixed because it’s a pain.
- [R105] Widget: I love this app to find out about the Exchange but only need Widgets to get update rate on screen please if you can update
- [R42] XE App Is Crashing Immediately Upon Launch: The app is not fit for purpose at the moment, June 19 2026, because it cannot be used. It crashes immediately upon launch even after installation.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store