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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

textPlus

45
User verdict / 100 High confidence Divided

textPlus offers free texting and calling with a second phone number, but recent user reviews highlight significant issues with paid subscriptions, account suspensions, message delivery, and app stability, contradicting some developer claims.

4.6★ lifetime (271,730) Free + in-app purchases since 2009 by textPlus, Inc. updated 0.3 mo ago recent negative 57% 120 reviews across 4 regions
Billing & Subscriptions Account Issues Message Delivery App Performance & Bugs Number Acquisition Call Quality Ads & Monetization International Support
5★248
4★46
3★65
2★75
1★411
recent reviews across 4 regions, vs the 4.6★ lifetime average

textPlus provides a second phone number for free texting and calling, which some users find useful for verification codes and general communication. However, a recent surge of negative reviews points to serious problems including unexpected charges, frequent account suspensions, unreliable message delivery, and persistent app bugs.

What users like

  • Provides a free second phone number for texting and callingR2R25R73R76
  • Useful for receiving verification codesR2R73
  • Some users find it easy to use and reliable for callsR18R39R48R58

What users complain about

  • Users report being charged for subscriptions despite cancellations or free trials, leading to financial loss and App Store issuesR1R12R30R32
  • Frequent and unexplained account suspensions, often after minimal usage or making calls, with no clear recourseR10R14R22R37
  • Messages frequently fail to deliver or receive, even when showing as 'sent' or 'delivered' on the sender's endR7R27R34R45
  • Difficulty obtaining a free number, with errors or region restrictions, contradicting the 'free' claimR11R17R40R64
  • App is buggy, crashes, freezes, logs users out, and has issues with login and contact info updates, despite recent developer notes claiming bug fixesR5R19R104R167
  • Calls are unreliable, frequently cutting out, not connecting, or not notifying users of incoming callsR1R10R35R93
  • Overwhelming number of unskippable ads make the free version unusable, even for those who paid for ad removalR33R36R52R342
  • Limited functionality for international users, particularly in the UK, where texting to local numbers is not supportedR381R393R397R400
  • Poor customer service, often described as bots or unresponsive, making it difficult to resolve issues or get refundsR1R6R35
  • Cannot be used for some verification codes, such as WhatsApp or Telegram, or YouTubeR57R82R110

Latest update · v8.6.2

What the developer says changed (the verdict above weighs this against what reviewers report):

- Fixed an issue preventing conversation names updating to the latest contact info - Other bug fixes and stability improvements

Recurring themes

Billing & Subscriptions negative
Many users report being charged for subscriptions they cancelled, for free trials, or for services that didn't work, leading to frustration and financial loss.R1R12R30R32
Account Issues negative
Frequent and unexplained account suspensions, bans, or number cancellations are a major concern, often occurring without warning or clear reason, and making the service unreliable. Login issues are also reported.R10R14R19R21
Message Delivery negative
A significant number of users experience issues with messages not delivering, not being received, or disappearing, even when the app indicates they were sent or delivered.R7R27R34R45
App Performance & Bugs negative
Users report the app being stuck during setup, freezing, crashing, logging them out, and having general stability issues, directly contradicting the developer's claim of 'bug fixes and stability improvements' in the latest update.R5R104R167R355
Number Acquisition negative
Many users struggle to get a free number, encountering errors, region restrictions, or being prompted to pay immediately, despite the app being advertised as free.R11R17R40R64
Call Quality negative
Calls frequently cut out, don't connect, or users are not notified of incoming calls, making the calling feature unreliable.R1R10R35R93
Ads & Monetization negative
The free version is heavily criticized for an overwhelming number of unskippable ads, and even paid ad removal doesn't always eliminate all pop-ups.R33R36R52R342
International Support negative
Users outside the US, particularly in the UK, express frustration that the app is US-centric and does not allow texting to local numbers in their region.R381R393R397R400

Who it's for

textPlus is for users who need a free second phone number primarily for receiving verification codes or occasional calls and texts within the US, and are willing to tolerate frequent ads and potential service unreliability R2R25R73. It is NOT for users who rely on consistent message delivery, stable calling, or expect responsive customer service, especially if they are outside the US or plan to use it for critical business communications R1R6R35R381.

Evidence note: The recent reviews skew heavily negative, with many recurring complaints across multiple users and regions. While there are some positive reviews, they are fewer and often less detailed, making the negative points more prominent in the recent sample. The lifetime rating of 4.6 suggests a more positive past, indicating a recent decline in user satisfaction.

Frequently asked

Is textPlus truly free?
textPlus is advertised as free, but many recent reviews indicate that while you can get a number for free, core functionalities like calling often require a subscription, and users frequently report being charged unexpectedly or having difficulty obtaining a free number R1R11R17R29.
Can I use textPlus for verification codes?
Yes, textPlus can be used for receiving verification codes, and some users find it works well for this purpose R2R73. However, some services like WhatsApp, Telegram, or YouTube may not accept textPlus numbers for verification R82R110.
What are the main issues with textPlus?
The main issues with textPlus, according to recent reviews, include unexpected charges for subscriptions, frequent and unexplained account suspensions, unreliable message delivery, app bugs and crashes, difficulty obtaining a free number, and poor customer service R1R5R6R7.
Does textPlus work outside the US?
While some users outside the US have been able to create an account, many international users, particularly in the UK, report that the app is primarily US-centric and does not allow texting to local numbers in their country R167R381R393R397.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US Random guy: I like this so much because the verification code process was free unlike other 2nd phone number apps
  2. [R25] 5/5 · US Good: Its really nice if you don’t have a number
  3. [R73] 5/5 · US Works Great!: Works great for receiving verification codes, texting, and calling.
  4. [R76] 5/5 · US The best of them all: I will recommend textPlus to anyone. It’s definitely the bomb better than textNow Keep up the good work.
  5. [R18] 5/5 · US Work perfect!: Easy to work with and works great! Very satisfied, great price
  6. [R39] 5/5 · US TextPlus usage: Super easy to use
  7. [R48] 5/5 · US Top class: Top class this app is wonderful and helpful for my daily phone calls
  8. [R58] 5/5 · US Review: I use this app and I also have a subscription every month. I use it to call it connects so much better than most apps I really highly Recommend
  9. [R1] 1/5 · US Took my money: I paid for an annual subscription and could not make 1 phone call and I was able to send a text which was supposed to be unlimited calls and texts within the U.S., but it said that I was sending too many text messages after 1 message. After about a week of going around and around with some bot pretending to be live support, and being denied a refund request 3 times by the App Store
  10. [R12] 1/5 · US Charge: This app scam me I cancel my free trial still got charged I never use it again
  11. [R30] 1/5 · US Major scam: I canceled my free trial subscription 2days early and they are still trying to charge me for the year it’s got me blocked on the App Store from downloading anything due to a pending charge from this app yall ain’t getting a dime outta me bruh
  12. [R32] 1/5 · US Scam fraud: U have charged me annual fee for a free trial subscription which I cancelled the same day! Shame on u!!
  13. [R10] 1/5 · US Made me cry: I would use it and one time I was on call with my cousin and it just hanged up and my cousin tried calling me back and it said that I have been suspended but I didn’t do nothing
  14. [R14] 1/5 · US Waste of money: I asked my friend if he wants me to send him a picture not nude or anything mentioned just pic I was banned for 24 hrs waste of money don’t subscribe I promise you you’ll regret
  15. [R22] 1/5 · US BS: The block and close accounts without a reason. When contact them they say they can’t tell you why they canceled the account.
  16. [R37] 1/5 · US Trash service really.: Had trouble with this app for months but stuck with it as I used it for years. Then get banned for no reason and no explanation as to why.
  17. [R7] 1/5 · US Complain: Why is it that messages doesn’t show delivered at times just only sent and I won’t know wether the messages reach the receiver
  18. [R27] 1/5 · US Xx: Some of my messages aren’t going through to my friends but it’s showing sent on my end
  19. [R34] 1/5 · US It’s a great app but I’m having issues to send a text: When I sent a text message, it doesn’t deliver….
  20. [R45] 2/5 · US Text messages: Can’t receive texts. They disappear before I can read them
  21. [R11] 1/5 · US Scam, not free: I wasn’t expecting to get all the features for free, but you can’t even get a number without paying!
  22. [R17] 1/5 · US ABSOLUTE GARBAGE: It’s free to get a number but the second I tried to call someone it told me I had to upgrade my subscription to do so. Every text app on the market is absolute trash except TextNow and textfree. Do not waste your time.
  23. [R40] 3/5 · US Great but needs tweaking.: Once i tried to create a phone number. It recalled my region or state wasn’t available or the app version.
  24. [R64] 1/5 · US Unclaimed Number After 3 Yrs: I have been using this app for 3 years same number, frequently using. This morning 4/21/2026 after the update it unclaimed my number and now won’t allow me to get another one. This is not good for me. I was using this number for important things. Now it wants me to pay premium to get any number no longer free.
  25. [R5] 1/5 · US Fix bugs: I’m 2.5 seconds from set up and already it’s stuck!
  26. [R19] 2/5 · US Account login issues: I can’t login to my account with my registered email address, I was logged out because of region change, now I’m back to the states and still having issues logging in to my account. Please I need help getting back into my account. I use it mostly for business.
  27. [R104] 3/5 · US Ok App: Keeps logging me out
  28. [R167] 3/5 · US Great App!!: This was the only app that allowed me to create an account while outside the USA! I really like it and use it a lot. I would give it a 5 star but it’s so glitchy!🫣 Crashes easily, messages don’t always go through even if they say “sent” on my end, and they don’t come through to me without me checking specifically! The interface could be improved too!! Otherwise it’s a great app with g
  29. [R35] 1/5 · US Trash: App is trash! Paid for premium can’t receive calls or texts. Can’t record a vm. Can’t even create a help ticket! Just money down the drain! Deleting this app! Don’t download this app!
  30. [R93] 3/5 · US I can’t make call or receive call: I can’t make call or receive call
  31. [R33] 1/5 · US Ads make it unusable: You get bombarded with ads you can’t skip… this is horrendous! Avoid! Anything is better than this. Deleting this garbage after less than 24 hours. Greedy!
  32. [R36] 1/5 · US Ads: It’s just to many ads
  33. [R52] 1/5 · US Spam pub: Ask u sign’up then spam 1000 Ads finaly your region no work
  34. [R342] 3/5 · GB Good/bad: I bought the add removal, it doesn't have any bar adds, but pop ups still seem to appear whenever I type. The app itself is good, but some parts aren't great.
  35. [R381] 3/5 · GB Goood: This would be a good app if you could send texts to other people in the uk sadly, I have no American freinds just English . Please fix this
  36. [R393] 3/5 · GB So far so good :): I only gave it 3 stars because I havnt even had the app a day yet . So it will probably go up to four Stars soon . What would make it five stars though is if you can actually text peoples phones in the UK ( can you believe there's more countries than America ? It's wonderful ! ) and they can text you back even If their in the UK ! Also how do you change your picture ?
  37. [R397] 3/5 · GB uk: Make it compatible with the uk!:)
  38. [R400] 3/5 · GB Make it in UK: UK!!!!!! 
  39. [R6] 1/5 · US Awful: Worst customer service in the world … can’t change numbers once it’s hacked. Just awful.
  40. [R57] 1/5 · US Trash sms: You can use other app that don’t require a subscription. This also doesn’t allow google verification.
  41. [R82] 3/5 · US This is getting frustrating 🫩💔: Am not able to use the textPlus number to open WhatsApp or a telegram account why?
  42. [R110] 3/5 · US Cant get verification code from youtube: It will send the code but youtube will aay that their was a problem
  43. [R21] 1/5 · US HORRIBLE: Says my new email i'm trying to register to my already existing account already belongs to an account when it's a brand new email address and my first time using the app. Tried a different one, said the same thing. and i signed up for the $39.99 free trial. won't send texts. won't call. won't load contacts. this app sucks!!!!! can't do anything!
  44. [R355] 3/5 · GB Ok-ish: Its ok but keeps freezing on the app. Needs to be fixed! thanx
  45. [R29] 1/5 · US Wants payment: Why do I need a form of payment for a free app

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store