Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Amazon Kindle

70
User verdict / 100 High confidence Loved, with caveats

The Amazon Kindle app is highly valued for its convenience and extensive library, allowing users to read across multiple devices, but recent updates have introduced significant usability issues, particularly with navigation and series viewing.

4.9★ lifetime (5,716,712) Free + in-app purchases since 2009 by AMZN Mobile LLC updated 0.4 mo ago recent negative 20% 120 reviews across 2 regions
Convenience & Accessibility Navigation & UI Issues App Performance & Syncing Kindle Unlimited & Book Access AI Integration Concerns
5★93
4★17
3★10
2★4
1★26
recent reviews across 2 regions, vs the 4.9★ lifetime average

The Amazon Kindle app is praised for providing a vast library of books accessible on various devices, with features like adjustable text and highlighting. However, recent updates have caused frustration among users due to broken navigation, syncing problems, and removal of previously available features.

What users like

  • Provides convenient access to a large library of books on multiple devices (phone, tablet, Kindle e-reader)R3R7R30R34
  • Offers customizable reading experience with adjustable font size, appearance, and highlighting featuresR4R19R47R50
  • Includes useful features like dictionary lookup and assistive reader, though voice customization is desiredR4R9R19R89
  • Allows seamless syncing of reading progress across different devicesR4R69R97
  • Kindle Unlimited subscription offers access to a wide selection of books for a monthly feeR38R75R77R99

What users complain about

  • Recent updates have broken essential navigation features, such as viewing book series and a 'back' buttonR5R16R18R21
  • Users report issues with app syncing, loading, and downloading books after recent updatesR48R49R56R59
  • The app frequently prompts users to review it, leading to frustrationR13R62R150
  • Lack of basic library organization features like folders or sorting by author/topicR54R127
  • Inability to purchase books directly within the app on some devices, requiring users to go to the Amazon websiteR23R51R86
  • Concerns about Amazon's introduction of AI features that scan books without opt-out options for authors or usersR139R143
  • Some users experience difficulties with country settings, account logins, and transferring books between devicesR61R84R118R144

Latest update · v7.62

What the developer says changed (the verdict above weighs this against what reviewers report):

Search for images inside your book. Type a keyword like "map," "dragon," or "diagram" and instantly see matching images as thumbnails. Tap any result to jump directly to that page.

Recurring themes

Navigation & UI Issues negative
Many users report that recent updates have negatively impacted the app's user interface and navigation, specifically mentioning the removal of the 'back' button, inability to view book series details, and general difficulty in browsing their library. This directly contradicts the developer's notes which focused on a new image search feature, implying core usability has deteriorated.R5R16R18R21
App Performance & Syncing negative
Several users are experiencing critical issues with the app failing to load, sync, or download books after recent updates, rendering it unusable for them. Some also report issues with specific settings, like two-column layouts, reverting.R48R49R56R59
Convenience & Accessibility positive
A strong positive theme is the app's convenience, allowing users to carry a vast library on their phone or tablet and read anywhere. Features like adjustable text, highlighting, and dictionary lookup enhance the reading experience.R3R4R7R9
Kindle Unlimited & Book Access mixed
Kindle Unlimited is praised for providing extensive access to books for a monthly fee, saving money for frequent readers. However, some users express frustration over book pricing, short samples, and the fact that not all books are free even with Unlimited. The inability to purchase books directly in the app is also a recurring complaint.R23R38R51R68
AI Integration Concerns negative
A notable concern among some users is the introduction of AI features that scan books and answer questions, with authors and users reportedly unable to opt out. This is viewed as a contempt for human creativity and a potential threat to authors' livelihoods.R139R143

Who it's for

The Kindle app is for avid readers who want a portable library and enjoy customizing their reading experience on various devices R3R4R7R9. It's particularly useful for those who utilize Kindle Unlimited for broad access to books R38R75. It is not for users who prioritize strong library organization features, expect seamless app performance after every update, or are concerned about AI integration without user consent R54R127R139R143.

Evidence note: The recent reviews skew heavily towards negative experiences, particularly regarding UI and performance issues after updates. While the lifetime rating is very high, the recent sentiment indicates a downward trajectory in user satisfaction. Evidence for some cons, like AI integration, is present but from a smaller number of reviews.

Frequently asked

Can I view other books in a series within the Kindle app?
No, recent updates have removed the ability to easily view other books in a series, with users reporting that clicking on a series link takes them back to the original book page or a blank screen R5R16R18R45.
Does the Kindle app allow in-app book purchases?
On some devices, such as Apple devices, users cannot purchase books directly within the Kindle app and must navigate to the Amazon website to complete purchases R23R51R86.
Are there issues with the Kindle app syncing between devices?
Yes, several users have reported that the app fails to sync reading progress or download books across devices after recent updates, often displaying a 'Sync Failed' message R49R56R59R104.
Can I adjust the voice for assistive reading in the Kindle app?
Users have expressed a desire to adjust the voice for assistive reading, noting that the option to do so seems to have disappeared or is not available, making the voice sound too mechanical R6R19.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] 5/5 · US Amazing: What makes Kendall amazing is it allows me to do a lot of reading right here on my phone! I used to have tons of books all over the place, and now I pretty much have it in the palm of my hand.
  2. [R7] 5/5 · US Different Readings: I have several books I use for study as well as books I enjoy reading. I study music and the Bible so I refer to these books often. I enjoy cooking and leisure reading as well. The Kindle app supplies all these different types of materials for my reading pleasure. All in one app and with an easy interface where I can see all my books and they open right where I left off. I use
  3. [R30] 5/5 · US Bottomless Book Bag: Kindle allows me to search for a large number of books in genres I enjoy. I always have a current book with me (as long as I carry my phone) in a print size that works for my vision. I love it!
  4. [R34] 5/5 · US My go to App for reading: When I don’t feel like carrying around my backpack full of books I like the ideas of taking out my phone and do some reading .
  5. [R4] 5/5 · US Kindle on IPad: The app works very well for me. I love being able to choose the size and appearance of the text. I enjoy the highlighting feature and the available dictionary. It’s convenient to be able to move between devices and be able to pick up in the same place.
  6. [R19] 5/5 · US Love Kindle app: Love the settings options that make reading a book suit my style. And especially love the reading challenges. I do wish there were options for different voices on the assistive reading. It’s too mechanical, imo.
  7. [R47] 4/5 · US Font size: Increase font size please
  8. [R50] 5/5 · US Easy to Use: All of my books are right there when I open the app. I can adjust the font, the light and the background just like on my Kindle. It is easy to use and large enough to find the books that I am looking for and want to read next. Plus, when I finish a book, Amazon interfaces with Goodreads and my review is submitted to both places. Reliable app and easy to use.
  9. [R9] 5/5 · US Incredible reading experience: I love this app. I’m a mom of two, my youngest is a baby, and this is just so perfect for nursing or napping or any time I have a little time to myself. I love how easily I can tap on a word to see what it means and the feature that speaks the word to you! Very simple to navigate. I’m so thankful to have this anywhere I go. Absolutely recommend.
  10. [R89] 5/5 · AU Love it: I love the app and the fact that it has an assistive reader makes it even better. If Amazon had physical gift cards I would buy books from them all the time!
  11. [R69] 5/5 · AU Love it: I alternate between reading on my kindle, phone or iPad. The app works well between all three.
  12. [R97] 5/5 · AU Way better than Apple Books: I used to use Apple Books to store my downloaded books and sync across Apple devices but it was unreliable. That was until I found Kindle. I’ve had no issues syncing books across devices. The performance could be better (sometimes the app closes due to low memory on my iPhone XS), but I’m just so happy I can read on the go again with no issues.
  13. [R38] 5/5 · US Love Kindle Unlimited!: As someone who reads a lot of books, this app is a life saver! I cannot tell you how much money I have saved using it!
  14. [R75] 5/5 · AU Amazing! Would recommend to all book lovers!: Absolutely love this app and that I can use it across multiple devices and pick up right where I left off. SO MANY BOOKS to choose from! Love that the $15 a month gives me unlimited access to pretty much everything. Yes there are many books still that can be brought but most of the time I can find something new in seconds to read on the kindle unlimite
  15. [R77] 5/5 · AU My favourite series: Path of the ranger: This book is an exceptional read for all readers and kept me hooked for all 20 books in the series. The way the author tells the story keeps you captivated and I personally love the way Pedro Urvi connected the stories from his other series into this giant magnificent world. Would reread a million times over. And all books of his are free with kindle unlimi
  16. [R99] 5/5 · AU Super good and so is premium: We recently upgraded to premium and it has been much better now we are paying for less books which is awesome
  17. [R5] 1/5 · US Latest Update: Can no longer view details. Just keep getting taken to a blank screen and if you click on the book series, it does the same thing. Extremely frustrating.
  18. [R16] 1/5 · US Every UI update makes it worse: You can’t see other books in a series now. Continually the worst design ever. Did Bezos hire his cousin to design the UI? It gets worse every big update and still lacks a ton of QoL.
  19. [R18] 2/5 · US What happened to the entire series option?: Haven’t had any issues in the year since downloading this app however the most recent update broke the series option I can no longer see every book in the series to easily find my next read and download it, please look into it!
  20. [R21] 3/5 · US Update needs a fix: I read hundreds of books a year. One of the more recent updates removed the “back” arrow button when browsing books. It is Sooooooooooooooo unbelievably frustrating. WHY!?!? It makes maneuvering around books difficult, nearly impossible to get back to books at times, meaning sometimes I can never find a book again, you have to repeat clicking through tons of books in HOPES to f
  21. [R48] 1/5 · US Won’t load since latest update: Favorite app until recent update. Wouldn’t sync on iPad. Deleted and reinstalled. Now won’t even load. Says not connected when connected.
  22. [R49] 2/5 · US Update issues: The latest update does not work properly! Books are not automatically syncing/downloading. I can no longer get the Library only screen….. A book I tried to download will only let me read it at Amazon and will not download to my iPad even though I am actively reading the book.
  23. [R56] 5/5 · AU Last Update: After the last software update none of my devices syncs. I keep getting “Sync Failed”. Not impressed! Fix it!
  24. [R59] 1/5 · AU App Fails To Sync after latest update v7.57: App Fails To Sync after latest update v7.57
  25. [R13] 1/5 · US Too many prompts to review app: I’ve been getting way more prompts to review apps lately. This one is prompting me every day. So 1 star.
  26. [R62] 1/5 · AU Stop asking for rating: Stop asking for a rating.
  27. [R150] 1/5 · AU Annoying Pop ups: If an application is exceptional, people will review it. If an application has to constantly give pop-ups reminding you to review ti, it can’t be that good. Based on that. This application gets only 1 start due to unnecessary and annoying pop-ups. Beyond that the app is a book reader. It doesn’t do anything any other book reader does. It as attached to a big library of books,
  28. [R54] 1/5 · AU Astonishingly bad app.: Essential features missing from this app: - List view - Sort by author - Sort by topic. It seems deliberately to have been dumbed down.
  29. [R127] 2/5 · AU Updates all the time but still not the very basic feature of folders for books.: Why has this new version of Kindle still not restored some fo the very basic features of the original? Where is the ability to put books in folders so that you can easily see what you have on a subject? This ability was in the original version of the kindle app - the only reason to leave it out is certainly not ca
  30. [R23] 4/5 · US Great app: Great app, works great the only con is that you cannot purchase books from the app works well
  31. [R51] 5/5 · AU Smashing app gotta love it: Amazingly smashing app, pretty much any title ya like. Always nice being able to send your own saved ebooks to app through email as well. Only pain at times is unable to buy titles straight through the app on none kindle devices without loading into Amazon website from device like apple.
  32. [R86] 4/5 · AU Should be able to purchase books: The app is great for reading and it is really easy to use. But the fact you still cannot just purchase books straight from the app is ridiculous.
  33. [R139] 1/5 · AU Stop shoving AI down our throats: Amazon is introducing an AI feature that will scan the book and answer questions etc. and authors and users CAN NOT OPT OUT. Kindle has a strangle hold on the publishing industry already and now will scrape every book with their AI and let’s be honest will be training it. The ultimate goal is likely to make AI books so they don’t even have to give the publishing
  34. [R143] 1/5 · AU Mediocre app not made better by generative garbage: The Kindle app has always been very Amazon, it has the largest catalogue but no one with the budget has ever really cared to make it great. Shovelling generative garbage into it takes it to another level of mediocrity by showing utter contempt for the very concept of human creativity. I do not want a pile of statistics between me and a book. This
  35. [R61] 1/5 · AU Failed: I’ve tried several times to install but various issues, the last couple of times when I try to download a book it goes to Amazon.co.uk and I live in Australia! I then get an error saying Amazon and Apple are set to different countries. No, they aren’t . Looked up issue on Google and several suggestions but none fixed the issue. So again I give up
  36. [R84] 1/5 · AU Change countries: I’ve changed country and can’t update the country on kindle. Can’t download any book
  37. [R118] 1/5 · AU Kindle transfer: I am having problems transferring paid books from my Kindle phone app to my actual Kindle
  38. [R144] 1/5 · AU nah: owned by amazon :(. Had a ridiculous amount of trouble with signing in and creating an account and 2fa. Gave up in the end.
  39. [R68] 3/5 · AU Three stars. Wanna know why?: So, you have to PAY for your books. And they’re not cheap! They cost around 19.99 dollars on EACH ONE. And the samples of the book? Well, they are REALLY SHORT. No fun AT. ALL! Well then your probs thinking, “what about kindle UNLIMITED?” Guess what, folks? YOU HAVE TO PAY FIR THAT DANG KINDLE UNLIMITED TOO. Also, kindle unlimited DOES NOT! Give you all the books for
  40. [R45] 1/5 · US Update is awful: The newest update has ruined the app. I use Kindle daily and it’s become such a challenge! You can’t “see all details” anymore it just takes you back to the exact place you were. You can’t click the series link to see all the books anymore… it takes you to a weird overview of just the original book page you were already on. It’s terrible and I do NOT understand the purpose of
  41. [R104] 4/5 · AU Good, could be better: We need an ability to keep copies of all awesome of the words we look up in Wikipedia or dictionary Sinking between devices does not always work
  42. [R6] 5/5 · US Kindle is awesome: Update 7/6/2026: I’ve started getting into some books that don’t always have a lot of Audible options and have been using the assisted reader. It’s really frustrating though that you can’t adjust the voice no matter what I try from various forums for iPhones or within the app itself. it’s really weird because at one point kindle had the option to let you adjust the voice and th

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store