Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

thinkorswim

45
User verdict / 100 High confidence Divided

Thinkorswim is a powerful trading app with advanced features, but recent updates have caused significant frustration for users due to forced iOS upgrades, performance issues, and various bugs, contradicting the developer's claims of 'optimizations for a smarter, faster, and more epic mobile trading experience'.

4.7★ lifetime (325,436) Free to download since 2009 by The Charles Schwab Corporation updated 0.6 mo ago recent negative 45% 120 reviews across 4 regions
Forced Updates/Compatibility Performance & Stability Bugs & Glitches User Interface & Features Login Issues
5★191
4★69
3★40
2★54
1★193
recent reviews across 4 regions, vs the 4.7★ lifetime average

Thinkorswim offers a full-featured mobile trading platform, praised for its comprehensive tools and charting capabilities. However, recent updates have led to widespread complaints about app incompatibility with older iOS devices, performance slowdowns, and persistent glitches, impacting user access and trading experience.

What users like

  • Offers a full-featured and powerful trading platform on mobile devices, comparable to desktop versions for complex trading needs.R1R144R53R137
  • Provides excellent charting capabilities and a wide array of free indicators, making it suitable for active traders and market monitoring.R182R95R374R53
  • Useful for tracking market, monitoring portfolio positions, and making trade adjustments, especially when away from a desktop.R53R445R545
  • Includes features like streaming CNBC with muted commercials and the ability to view tax lots.R95R152

What users complain about

  • Forced mandatory updates render the app incompatible with older iPhones and iPads, requiring users to purchase new devices.R2R10R20R39
  • The app has become very slow and laggy, especially in options trading, leading to connection issues and lost trading opportunities.R5R3R42R159
  • Frequent crashes, black screens, and glitches are reported, sometimes leading to inability to manage trades or significant financial losses.R9R43R161R303
  • Login issues are common, with users unable to access the app due to update prompts even when no update is available or their device is up to date.R11R16R19R47
  • The user interface and experience are considered unintuitive and dated compared to competitors, with clunky options trading and limited customization.R13R55R79R341
  • Missing or limited features compared to the desktop version, such as advanced analytics, custom indicators, and integrated order placement with charts.R79R108R198R356
  • Bugs exist in specific functionalities like share lot methods, cost basis display, study search, and watchlist management.R23R4R49R312

Latest update · v226.2

What the developer says changed (the verdict above weighs this against what reviewers report):

Optimizations for a smarter, faster, and more epic mobile trading experience. Peace, love, and happy trading.

Recurring themes

Forced Updates/Compatibility negative
Many recent reviews highlight that mandatory app updates require newer iOS versions, making the app unusable on older devices. Users feel forced to buy new hardware, leading to frustration and account transfers. This directly contradicts the developer's notes about 'optimizations' as many users cannot even access the app.R2R10R20R39
Performance & Stability negative
Users report significant slowdowns, lagging, frequent 're-establishing connection' messages, and app crashes, particularly during options trading. These issues can cause missed trading opportunities and even substantial financial losses, directly contradicting the developer's claim of a 'smarter, faster' experience.R5R3R9R42
User Interface & Features mixed
While some users praise the app as a full-featured and powerful platform, others find the interface confusing, clunky, and dated compared to competitors. There are requests for better mobile charts, more desktop parity in features (like custom indicators, order entry, and analytics), and improved options trading functionality.R1R13R55R75
Bugs & Glitches negative
Beyond general performance, specific bugs are frequently mentioned, including incorrect share lot methods, broken cost basis display, non-functional study search, issues with watchlists, and problems with analyst reports or news feeds. These issues affect core trading functionalities.R23R4R49R50
Login Issues negative
Many users report being unable to log in, often receiving messages to update the app even when no update is available or their device is already running the latest compatible iOS version. This effectively locks them out of their accounts.R11R16R19R21

Who it's for

This app is for experienced traders who require a powerful, full-featured platform for complex trading, particularly options, and are willing to tolerate significant recent technical issues and potentially upgrade their mobile devices R1R144. It is not for new investors seeking simplicity, users with older iOS devices, or those who prioritize a smooth, bug-free experience R13R20R43.

Evidence note: The recent review sample skews heavily negative, particularly concerning forced iOS updates and performance issues. While the lifetime rating is high, the recent sentiment indicates a significant decline in user satisfaction following recent updates. The developer's release notes are vague and directly contradicted by user reports of performance degradation and crashes.

Frequently asked

Does thinkorswim mobile support older iOS devices?
No, recent mandatory updates for thinkorswim mobile have made the app incompatible with many older iPhones and iPads, often requiring iOS 18 or newer, which forces users to upgrade their devices to continue using the app R2R10R20R39.
Is the thinkorswim mobile app fast and reliable?
Recent reviews indicate that the thinkorswim mobile app has become very slow and laggy, especially during options trading, leading to frequent 're-establishing connection' messages, crashes, and missed trading opportunities R5R3R42R159.
Are there many bugs in the thinkorswim mobile app?
Yes, users report numerous bugs and glitches, including issues with share lot methods, broken cost basis display, non-functional study search, watchlist management problems, and general instability that can lead to app crashes and inability to manage trades R23R4R49R50.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US Unbelievable.: A full-featured trading platform on my iPhone. Holy cow. Really: what more needs to be said?
  2. [R144] 5/5 · US Outstanding trading platform!: I have used the desktop version of Think or Swim for many years. It is by far the most powerful trading platform I have ever found available. After years of use I still occasionally find functions I was not aware of. I have always used the mobile platform as well, but my schedule has forced me to use it most of the time now. It has evolved well beyond what it used t
  3. [R53] 5/5 · US Use it all day for years: I have used this all day long for years to track the market, monitor portfolio positions, and make trade adjustments. I can not run the desktop app most of the time (when working or away from home). When needed or available I use the desktop for analyze tab, setting alerts with studies (wish they would add MA trendline crossover alert creation to the app), or when I can
  4. [R137] 5/5 · US Best Trading App: There is no better mobile trading app than this one.
  5. [R182] 5/5 · US Best Free App for Chart: They are the best free app for trading and charting. Once you get use to this platform, it’s silly to switch to another platform
  6. [R95] 4/5 · US Getting better: One of my favorite features is the streaming CNBC with the commercials muted, the charts are good there’s a lot to like.
  7. [R374] 3/5 · CA One catch for Canadians: Amazing platform. Probably nothing better out there for charting capabilities, especially on desktop platform. If only Canadians could get live data free like Americans with only a phone call request (within their paper trading account). Instead, TD Direct Investing asks for a minimum $5000 USD balance in a US Margin Account to turn it on. Good way to turn customers away w
  8. [R445] 3/5 · CA Think or swim: The app is very good and can give you nearly all the market updates you need. However due to the small screen on your phone it is difficult to trade using the app. It is best to trade conventionally on your laptop or PC and use the app for alerts or updates as you go through the day. I would use it more often if it were clearer to trade using it. I wonder if the think or swim board
  9. [R545] 3/5 · AU DNO: Love it for the ability to check positions and balances. Very limited for analysis and anything other than simple orders. We may have unrealistic expectations given the superb functionality of the main TOS products and service.
  10. [R152] 5/5 · US Now we’re talking!!!: Ability to view tax lots, ability to choose specific tax lots, finally can click on analyst reports. Bravo!
  11. [R2] 1/5 · US Forced mandatory updates: Think or swim have a bad habit of forced mandatory updates that will make your older iPhone and iPad not compatible. They should have an option where you can update to the latest compatible version instead of not being compatible at all and now you have to buy new devices. Or maybe that’s the point maybe they have some type of agreement with Apple I’m not sure but it’s no
  12. [R10] 5/5 · US Can’t use app anymore😤: My phone is not compatible for the latest iOS update and now I cannot use the app. This is not OK! Do something.
  13. [R20] 1/5 · US App is no longer working: It really sucks that this app is no longer supported on older versions of iOS, and that means that if you want to continue using the app, you have to go out and buy newer versions of iPads and iPhones. If you are still able to use the app today, be prepared as your time is coming when your device is no longer supported. As a financial services company, Schwab should not b
  14. [R39] 1/5 · US ThinkOrSwim no longer usable with last update: With latest update I cannot run the iOS app anymore. Great idea chopping off usage entirely for those unable to update to iOS 18.0 👏
  15. [R5] 3/5 · US Lagging: Recent update has made the app very slow. This is at least in the options trading portion of the app. I get the re-establishing connection quite often than before. I don’t have this issue in the desktop app or on my android device.
  16. [R3] 1/5 · US Absurdly Slow: You will literally lose money as you wait for charts and other views to load.
  17. [R42] 1/5 · US La app tiene dile ay últimamente: Últimamente la app presenta problemas de delay, para los que operamos opciones ODT esto es fatal. Me ha hecho perder unas cuantas operaciones últimamente ya que no reacciona ni llegan las órdenes en tiempo real, la app se bloquea cargando mucho tiempo, cuando llega ya pasó la oportunidad del trade.
  18. [R159] 3/5 · US Takes a long time to load: Often extremely slow, Schwab takeover has been disastrous for it.
  19. [R9] 2/5 · US keeps crashing: I am not sure if their developers read the crash logs from their app but on latest it is crashing way too much. The app just vanishes while I'm using it, often when I press back after looking at stock news.
  20. [R43] 1/5 · US Bad app: ⭐ 1/5, App crashed while I had open positions. Lost 283%. I had two active orders open when thinkorswim completely broke down. This wasn't lag, it was a total system failure: I could not close positions, could not modify stops, could not do anything. I watched my account get destroyed in real time with zero ability to intervene. 📉 Loss:, 283% directly caused by a platform technical fa
  21. [R161] 5/5 · US ThinkorSwim: App is not working, only black screen appears. Please fix it. It would be great idea if TDAmeritrade/Chwab allows cryptos to be traded on this platform. All in one platform with great chart techniques to day and swing trade. That would be really fantastic. Other than that, it’s a great app and very user friendly with everything at your fingertip.
  22. [R303] 3/5 · CA Keeps crashing: When I go to check the quote details (chart) for an options contract it keeps crashing. Sometimes it works, but most of the time it doesn’t.
  23. [R11] 4/5 · US The App for IPad don’t let me login: Thinkorswim works very well on the desktop platform, and I have had a good experience using it on my computer. Unfortunately, the iPad app is currently unusable for me because it will not allow me to log in. Every time I try, I receive a message saying that I must update to the latest version of the app, but this prevents access altogether. The desktop version
  24. [R16] 1/5 · US Can’t use app anymore: App will not allow me to sign in and there’s no current update!
  25. [R19] 1/5 · US what is going on: The app suddenly stopped working and says I need the latest version.I have the latest version according to the apple app store. Now its useless!
  26. [R47] 1/5 · US Locked out of TOS mobile on all Apple devices: iPad M4, iPad, and two iPhones. Error message to update, but there are no updates available. Been a TOS advanced user for well over a decade. Forcing people to update to an iOS that has a 73% customer DISAPPROVAL rating is a great way to lose accounts.
  27. [R13] 1/5 · US Not everybody likes thicker swim: Briefly: the interface for thinker swim is confusing unless you’re a broker or a very sophisticated full-time user of thinkorswim and all of its multiple options. If you want simple, this is not it. I’d like to talk to those that seem to love it. I would like to know what I’m missing.
  28. [R55] 3/5 · US Outdated: Think swim platform is becoming dated in comparison to the likes of Trading View for example. I use both platforms and in terms of clarity of indicators on screen and availability. Trading View is hands down the winner. Thinkswwim though has the edge with free indicators on display. But to me the look and feel is now dated
  29. [R79] 3/5 · US Better than others but frustrating details: Still impossible to trade while looking at chart or even P/L. Still super Clunky for options. Still no parity with desktop on trading button functions. Alarm sounds not customizable. Alarms do not sound on time. Placing exit orders should be integrated with the chart.
  30. [R341] 3/5 · CA It works but it could be better: The app looks powerful, has many functionalities but its zero intuitive. The User experience and User Interface could be improved. Even for menial and basic functionalities you really have to dig to find out how to do them.
  31. [R108] 4/5 · US More indicators that works?: Hello, i love the app but custom indicators made on desktop versions doesnt work well with mobile. Also there are missing fundamentals indicators on mobile as well. These areas are that the app still lacks compare to other trading platforms
  32. [R198] 3/5 · US Needs some upgrades.: I enjoy the app but I didn’t give it 5 stars because I think it needs some upgrades. For example the ability to change the color of candle sticks, the ability to remove grid lines on the chart and the ability to turn on “adjust for contract changes” with futures, just like on the desktop app. Because if I am charting futures on the mobile app, the values will not be the sam
  33. [R356] 3/5 · CA Pretty good but....: If it had more analytics from desktop version I’d give it 5 stars.
  34. [R23] 3/5 · US BEWARE SHARE LOT METHOD MISHAPS: Glitches Galore!! Still!! Your lot trading method can be set to your preferred default on the website, great. But, when you choose a different lot sale method on any random sale, the system will defer (in the background) to your set preference and not over ride, causing the wrong shares sold. …you have to report the issue by settle on the next day or they hold y
  35. [R4] 2/5 · US Cost basis of lots is broken: Not wasting my time with a drawn out review. Please fix the app. Schwab can afford it, just get it done.
  36. [R49] 1/5 · US Recent updates caused a glitch: iPhone 14 Pro. 2026-05-29: What did you do to the chart study search?! I can't find my custom studies anymore!!!!! This is not good. Original complaints; still a problem: Every time I leave the app to go check something, and then return **within a few seconds**, the app checks my biometrics to login again. This is really annoying, and can also cause issues when tim
  37. [R312] 3/5 · CA Watchlists need to be fixed: Watchlists are getting fudged up all the time i reported it to support and they didnt have an answer
  38. [R75] 3/5 · US Simple Changes Needed: Please give us better mobile charts!!!
  39. [R50] 1/5 · US bug: Study Search doesn’t work.
  40. [R21] 1/5 · US App not updating: This week I am unable to use the app as it says to update but there is no update.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store