Lifesum
Lifesum, once a highly-rated calorie tracking app, is currently experiencing significant user frustration due to pervasive bugs, inaccurate data, and a poorly implemented AI feature, despite its historical success in aiding weight loss.
Recent reviews for Lifesum indicate a sharp decline in user satisfaction, with many long-term users reporting frequent app crashes, freezing, and data loss. The introduction of AI features is widely criticized for inaccuracy and making the app less user-friendly, contradicting the developer's claim of bug fixes in the latest update.
What users like
What users complain about
- Frequent app crashes, freezing, and general glitchinessR1R29R22R23
- AI features are inaccurate, difficult to use, and often replace better existing functionalityR3R27R30R32
- Inaccurate or inconsistent nutritional data for foods, including barcode scansR1R2R7R16
- Users are frequently logged out, losing data and requiring re-loginR36R43R44R46
- Aggressive and constant pop-ups for premium subscriptionsR20R30R59R60
- Logged food items disappear, don't save, or are difficult to editR1R18R31R34
- Removed useful features from previous versionsR1R33R95R111
- Poor user interface and navigation, especially after updatesR16R34R53R54
- Lack of essential tracking features (e.g., fiber, long-term reports)R8R15R101
- Issues with subscription management and pricingR11R20R28R46
Latest update · v23.11.0
What the developer says changed (the verdict above weighs this against what reviewers report):
For this newest version, we've given the app some tender loving care and squashed some bugs to give you an even better experience.
Recurring themes
Who it's for
Lifesum might appeal to new users looking for basic calorie and barcode tracking in its free version R25R87. However, given the current widespread issues, it is not recommended for users who rely on accurate data, a stable app experience, or those who dislike aggressive upselling and poorly implemented AI features R1R27R32.
Evidence note: The recent reviews skew heavily negative, with a 'recent-negative' score of 0.521. This contrasts sharply with the lifetime rating of 4.64, indicating a significant decline in user satisfaction over time. The developer's notes mention 'bug squashing', but recent reviews directly contradict this, reporting an increase in bugs and glitches.
Frequently asked
Is Lifesum free to use?
Are the calorie counts accurate in Lifesum?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R14] Life changing: Lifesums changed my life. I love that it rates your meals your weekly progress. There are some glitches they’re working on. But overall it’s great.
- [R23] Buggy as hell: Crashes, freezes frequently. Miscalculates calories in AI picture mode. Slow. Functionality keeps changing with diminishing user friendliness. Yesterday and today AI features just stopped working: photo or text input is not processed. However, I must say that with all this bugs it helped me to shed thirty pounds and maintain achieved weight.
- [R83] Lifesum: Extensive list of foods and very helpful for losing weight.
- [R158] Lifesum wonderful: Easy and fun to use. Because you can put everything you eat in your diary you have a very accurate view of calories eaten. Added exercise calories encourages you to do more exercise. A simple great apt.
- [R25] Still Superb: Many years ago, before Covid, I used Lifesum on my Android phone while attending college. Fast forward to now and I am using ios, and thankfully Lifesum still has the same free resources and tracking available. I’m grateful for apps like Lifesum which offer free help for those whose income gives little leeway. It is awesome how Lifesum allows barcode tracking for free, and makes trac
- [R74] Fantastic app for counting calories: I love the barcode feature, it really makes it so simple to track all your calories through the day.
- [R109] The only app that’s worth paying for: When it comes to food tracking this app covers it all, can make changes to the diet with just conversations with the ai, easy to log in with scanning, gives you tips and tells you what you’re missing in your diet, tracks water with or without exporting to Apple health,
- [R151] Fab App: Loving this app! So easy to use and the barcode option covers food from England and Norway which is perfect for me. It’s worked a dream so far and I have lost 1 stone already - bang on time. Highly recommend.
- [R12] Love it: Very easy to use, tracking your calories is hard but this app takes the pain away 😁
- [R15] Good, needs one feature…: Overall great interface and the AI tracking is pretty on - point. Only thing its missing is weekly, monthly, and longer-term reports for net calorie surplus or deficit. Tracking daily is helpful but its the long run trend/behavior that makes a difference in weight and fitness goals.
- [R86] I live in this app.: I love this app. Been here for years. So simple. I like the layout. But it’s been crashing lately. But other than that - it’s the only one I’ve really liked.
- [R103] It’s woks but..: It’s works and have many functions. But I will say that they need to work on the technology. Navigation is clunky and not all buttons work the first time you pushed them. It’s only disappointing navigating the app.
- [R87] No annoying subscription or paywall needed to use it and automatically subtracts calories!: Thank you for doing the bare minimum (being functional) because most of these other greedy apps cannot do this without shoving subscriptions in our faces. I will always use this
- [R230] Too many paywalls: Used to be good, now you have to pay for everything apart from basic calorie counting (even intermittent fasting counter) and you are constantly bombarded with ads to buy premium.
- [R1] Used to be okay, but now it’s trash: This app used to get the job done. There was definitely room for improvement, but the features it had usually worked. Now it freezes all the time, doesn’t add what you selected (the food you add shows up as “item” with no nutrition info or doesn’t add at all), features have been removed (used to be able to create a meal from already logged foods in a meal), the
- [R29] Freezing bug: There’s a bug that freezes the app as soon as I open it. Doesn’t work if I restart the app or anything
- [R22] App keeps crashing: App isn’t working properly and I have been using it for over a year and pay a lot of money that I care about my streak and want to input my food but the app many times has issues that prevent me from tracking my food
- [R3] Stop AI: I’m disappointed to see that the app has added AI. I’m tired of all these corporations trying to shove AI down our throats. It’s ruining the environment as a whole and the environmental impact immediately targets low income and communities of color because they put their data centers in these areas. SHAME!!!
- [R27] Calorie App Ruined by AI: This was a once extremely solid choice for a calorie counter app. For the years I’ve been subscribed, they’ve slowly made it worse and worse. Now they’re doing what every developer is doing in every space: ramming AI down our throats against our will. They’ve even changed the name to “Lifesum: AI Calorie Counter” which is a pathetic joke. Even with the AI tracking op
- [R30] I was very loyal to this app.: I’ve used this app over the course of 5 years and I loved it so much! I recommended it to people and everything, but in the past year with adding AI and trying to upsell me every time I opened the app. I had to stop using it. Overall, it helped me lose weight and it has great tools. I’m finding myself using other apps more considering it’s less hassle opening the app
- [R32] AI ruined the app: AI ruined the app. Completely inaccurate and not user friendly. Fix it Jesus.
- [R2] Calculating: Tried to calculate my potatoes and it’s not giving me the macros.
- [R7] Calorie Counts Way Off: I was excited to find this app. I was not happy at all with it. It took me over 30 minutes to enter a cup of brewed coffee and creamer. When it scans the barcodes, the calories are way off (higher) than what the package says. I thought this was going to be easier but it’s actually much harder. NOT RECOMMENDED!!
- [R16] Hard to find foods: It’s really hard to find specific foods, customize specific portions, and the calories don’t seem accurate to some items. I can’t find all of the foods I eat and creating meals was also very confusing. I’ve just tried other apps that were easier to navigate. I wish it had a free trial before committing to pay for it, because honestly I would rather try another app.
- [R36] ANNOYINGGGG: This app has progressively gotten worse over several months. I used to get the pop up message “please sign out and log back in” every time I open the app. NOW I’m automatically being signed out to every single day I open the app I have to log in. How garbage is that. My other grievance is the convenience of logging food. If I had something for lunch, why is it not in the recents for m
- [R43] Disappointed: I want to leave a review in hopes that the app will be fixed in the future. I started using Lifesum years ago and I have been a paying subscriber since 2020. I just recently cancelled my subscription because of the unusable quality of this app. I am logged out at random times and my meals are not tracked correctly if at all. It is so frustrating to spend time tracking a meal and gett
- [R44] Logging out: I have a 749 day streak on this app so I’ve seen all of their updates and whatever. The problem is that for the last month, the app logs me out every morning???? Also I do not appreciate the new AI feature SO in my face. Fitness is human and requires work and dedication. You can still use the app without AI but I’m really considering switching to a different platform and losing my str
- [R46] Going downhill: 1356 day streak. Was once great. Consistent updates have worsened performance and app appearance. AI mode is garbage. App requires sign-in each time. Will randomly get stuck in loading cycles. Paid for the premium version twice, complete waste of money. App locks sugar tracking behind a $50 paywall. Ridiculous. Choose another option.
- [R20] daily user for years: The app used to be better. Now pop ups for subscriptions pop up EVERY SINGLE TIME you open the app. Since they added that "feature" the app takes forever to open and is usually glitchy until you close it and open it again. Food info isn't regulated bc it's often incorrect. I had premium for a year and i don't think it's worth the cost. you can just google recipes and the macr
- [R59] Logs me out everyday / Same bugs for about a year untouched: Every now and then (about 3wks-month) the app used to change my total calories by either 400-700 which is very annoying, now the app logs me out everyday/throughout the day AND keeps changing my daily calorie goal. I wouldn’t recommend this app to anyone who doesn’t know about cals in and out. Also the premium plan harasses you every tim
- [R60] Gone Downhill: This used to be my favorite calorie tracker app but ever since I started using it again, it’s done nothing but bombard me with the “sign up for premium” screen every time I open the app, randomly sign me out for no apparent reason, and make me do an item search again every time I back out of the item I clicked on. The user experience just doesn’t feel as seamless as it used to and t
- [R18] No longer works: This app used to be my go-to and I was using it consistently for almost 3 years, however for the past couple of months it has stopped working, whenever I input the food I consumed it does not track it. I’ve tried logging in and out multiple times, resetting my phone, deleting and redownloading the app however all of these have failed and the app remains unresponsive. I’ve had to r
- [R31] Mostly very useful but needs some tweaking: I've been using the app for a few weeks now and I'm happy with it for the most part. Sometimes it doesn't want to log things in the right category like lunch or dinner, stuff like that, or it will take things off I already logged and I have to input it again. One small thing I wish would be addressed is its sense of time. It always thinks it's much later
- [R34] So much work needs to be done: This app sucks. It glitches constantly. You have to retype numbers multiple times to update your meal. Adding ingredients/items to meals is a hassle and doesn’t work most of the time. I’m sad I paid for this. They thought updating the app would do something but it DIDN’T.
- [R33] What happened and WHY: 4/2026 update: I canceled premium after 6 years and switched to Cronometer. Lifesum removed useful tools like meal sharing and added useless AI that crashes frequently. Really loved it but it’s not worth it anymore. They saw a useful, intuitive app that people loved and were willing to pay for and decides to destroy it. The question is why? Why remove the ability to share m
- [R95] Muy bueno: Me gustaba más cuando tenía el ayuno intermitente pero igual sigue siendo mi favorita.
- [R111] Update ruined it: The ai might be useful for some but the older version was 10x more useful and easy to navigate than this newer version. Also it used to give you a smiley face if you were eating with ur macros in a good place and it doesn’t anymore and thats highly disappointing
- [R53] Updates making app worse, not better!: -Same as yesterday feature only adds one item. -Change serving to ounces doesn’t record correctly. -Once entered items cannot be edited correctly, must delete and re-enter to have logged correctly.
- [R54] Unstable: This app doesn’t display correctly on my phone’s screen. The food tracking screen is cut off on the right side of the screen leaving out functionality options. Also its food search is clumsy and not intuitive, often causing search results to be irrelevant and inaccurate.
- [R8] Fiber: I want to track fiber intake and would be easy to add. Seems straightforward otherwise.
- [R101] Good app, but doesn’t provide sufficient fiber tracking: I paid for a month of premium but fiber is a key macronutrient that I’m looking to track in my diet. Missing fiber tracking at a high level is a major reason that I won’t be renewing. The AI-assisted meal tracker is actually pretty reliable, although it does make some odd ingredient choices sometimes and I wish it were a little easier to sav
- [R11] Charged twice for a monthly subscription: Lifesum Premium 1 year Lifesum Premium 1 year Lifesum: AI Calorie Counter Expires: Jun 3, 2026 Subscription Resubscribed Manage Subscriptions May 4, 2026 at 12:46 AM EDT $14.99 Lifesum Premium 1 Month Lifesum Premium 1 Month Lifesum: AI Calorie Counter May 3, 2026 - Jun 3, 2026 Subscription Resubscribed Manage Subscriptions May 4, 2026 at 12:35 AM EDT $14.
- [R28] Paid app: I can’t even try it out to see if I like it first. It immediately makes you purchase a subscription.
- [R17] Disappointing change: UPDATE: The decimal point is working again. So this was my go to app for many many months for tracking my diet. It was excellent but now all of a sudden the decimal point no longer works : for instance if I type in cottage cheese and it pops up one cup, and I open it up to track, I used to be able to use decimal .5 for half a serving but it no longer lets you do that and a l
- [R157] Love it but: I’ve had this app for almost 5 years now, but recently every single time I go on the app it can’t just open its always trying to get my to pay more to upgrade which I’m never going to do. I wish it would go back to normal where you have the option to upgrade but it’s not shoving it down your throat every single time you open the app. Sometimes you just want to quickly enter your calor
- [R21] Very inaccurate information, not worth the time or money: I got this app hopeful that the AI feature would mean better database and accuracy. After two weeks of taking screenshots of the nutrition information from established chains, packaged meals, pretty much everything- to correct the wildly inflated information it auto-records, it just is not worth the effort. Then the app made it harder to re
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store