Perplexity

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 5/5 · US The best of AI: Easy to use and gives detailed explanations.
2. [R2] 5/5 · US Outstanding AI: I have been using Perplexity AI for nearly two years now, and I find it to be reliable, quick, and easy to use. The free level is outstanding but I have the have a paid subscription. And I like the fact that I have different models to choose from. I like that sources are always cited. And frequently use Perplexity to help me prompt other models.
3. [R6] 5/5 · US Fast concise and to the point: I am daily pleased with the speed and easily read responses to questions posed to Perplexity. When the evolution of AI providers reaches the time that paid subscriptions will be offered and no free services exist, I can only hope services will be affordable to individual subscribers.
4. [R32] 5/5 · US Superb AI: Very reliable as it indicates exact sources
5. [R5] 5/5 · US Most helpful: Medicating a bulldog, estimating a fencing project, wondering about the subsurface water in Antarctica, I use this for everything.
6. [R10] 5/5 · US Great help: Haven’t found any answers from perplexity that have not been helpful.
7. [R18] 5/5 · US Figures it out: If you’re looking for a breakdown of something perplexity is a good tool to use. Plus it does a lot more. 👍🏼
8. [R25] 5/5 · US Surprisingly good at diversified info: Surprisingly good at diversified info, especially to comment other AI with a quite fair standard
9. [R3] 1/5 · US Buyers beware it’s a scam.: I paid for a pro account and it wants to charge me to do things. Why when I have a pro account I can go on Gemini with a pro account and do it I can go on Claude with a free account and do a lot of it. Why am I paying for Perplexity? no refunds available even for same-day purchase… It’s a scam.
10. [R8] 3/5 · US Credits for a paid app??: I can’t believe that I’m being hampered by going through all of my “credits” or whatever it is when I pay for this app. That seriously makes me want to cancel the service. Never use it again.
11. [R57] 1/5 · US Bad purchase: This is an expensive app that isn’t worth the money and hassle. I paid for the personal subscription for $200 With very little use it is out of credits for use and always trying to get you to spend even more. Bad purchase.
12. [R62] 2/5 · US Paid $200 for a year: And now I need credits??? Eff this whole company if they don't make it right. Straight into the ground.💯
13. [R9] 1/5 · US Lies in the answers: The app has gone downhill, photos can't be uploaded, it invents facts, and you have to pay for every little thing. · translated
14. [R14] 1/5 · US Horrible AI: This AI we’ll fight with you and lies all the time
15. [R21] 1/5 · US From good to horrible within a few months.: Just got every single question I asked perplexity, it gets wrong. When I call out the app for getting it wrong, it always apologizes and gives me another wrong answer. A couple months ago I was paying a monthly subscription to use this app, then realize how bad the information was stop paying. But now the information is so worthless I'm just deleting the
16. [R24] 3/5 · US Finance and coding: It’s good for reasonably simple tasks but starts hallucinating for finance forecasts and complex coding. It’ll be good to have a seamless export to excel feature instead of I copying python code and executing in VS Code
17. [R12] 2/5 · US Apps great but: For some reason the search bar takes forever to load in and this never happened until I updated the app which is crazy suspicious just saying
18. [R16] 1/5 · US Images don’t reliably work: Server swears it generates them but the links are broken. Idk it just doesn’t work for me half the time.
19. [R185] 3/5 · US I have PRO version and not what it should be: I use the pro version which is 20 bucks a month. I get not able to do this in this region errors all the time it won't tell you why. I have to redo threads multiple times because it doesn't follow instructions very well. It's kind of glitchy. If it stays like this, I won't renew when my subscription ends.
20. [R250] 3/5 · US Too buggy: Works great when it works, but threads drop off or disappear making the task of going back to look at previous analysis even within the last few days very frustrating. Many Reddit users have similar complaints when working within an Apple environment.
21. [R58] 2/5 · US It a joke: Perplexity is okay; however, its computer isn't worth the money. It will use up your credit before providing anything useful. If it makes a mistake, which it often does, you won't get your credit back, and it will keep using credit to fix its errors. A simple AI video requires a huge amount of credit but doesn't produce a quality video. So, be careful. Also, I reached out to support but
22. [R68] 1/5 · US Unacceptable: I am a Perplexity max member and have bought thousands of dollars worth of additional credits and not one of my attempts to contact support has been addressed and most of the time completely ignored. I paid for the maximum amount of credits and never received them and was completely ignored by customer support. I have had numerous server issues that have cost me days worth of work. S
23. [R79] 1/5 · US Vi: This AI caused me to fail a professional exam. I paid for CRPA/Peer Recovery prep, the AI trainer told me I was “100% ready,” but the real exam questions had nothing to do with what this platform gave me. Result: failed exam, wasted money and time. Complaints are handled by another AI that doesn’t understand the case and won’t escalate to a human. For serious certification and professional wor
24. [R84] 1/5 · US Advertised Enterprise Pro support is non- existent: An advertised benefit of Enterprise Pro accounts is expedited support. Don't expect it. Useless responses can literally take months. Issues with the app are never addressed. Just a lot of excuses….
25. [R13] 5/5 · US INDIAN AND ARAB SIGILS: Why do I keep getting Indian and Arab language on my blueprints? I mean you’re altering my blueprints and work. Please stop doing this. ONGOING ISSUE AND DATA INTEGRITY CONCERN FIX GOUR BUG AND PLEASE SEE WHERE IS MY DATA: “FORCEFULLY KICKED OUT & DATA AND PROMPTS MISSING.” It happened at my job and at home always.
26. [R19] 1/5 · US Do not download: Worst app ever. Cannot edit a simple photo request. Don’t waste your time. Fake positive reviews. Save your money. So many good apps out there that actually work.
27. [R20] 1/5 · US Can’t create poster.: Worse then ChatGPT
28. [R22] 1/5 · US Do Not download to make videos: This app is absolute garbage for AI videos. Do not download. Do not pay for anything I wish for a refund I paid for the one month subscription for $20 to make a video and the video came out terrible. The quality is so bad. Download and deleting the same day.
29. [R287] 3/5 · GB Permanent Pop ups: I don't want to keep dealing with the presence of perplexity computer suggestions or follow up suggestions that keeps on erasing the prompt I'm trying to write.
30. [R334] 3/5 · GB Constant upgrade pages: Results are good when you manage to get past the upgrade pages - which are consistent and not obvious to bypass.
31. [R454] 3/5 · GB MichaelMTurner: There’s a gradual unveiling, given you sign up and go straight in without much supporting information. The constant presence of the ad for the email assistant can be bothersome. For me what a fantastically potentially useful thing to have but then the price which I would not afford. This creates a tension between something that ought to be generally available but requires a subscri
32. [R692] 3/5 · CA Like the app. Hate the constant upgrade prompts.: Took a chance, upgraded, instantly regretted it. After cancelling, got bombarded by upgrade spam and prompts. Crappola.
33. [R31] 1/5 · US Useless: Don’t waste your money. $20 a month gets you nowhere. I paid it to do a simple task for me and I hit the limit of 2 videos just trying to accomplish 1 thing. And then it tries to tell me how I can hire someone else to fix it.
34. [R38] 1/5 · US Scam Alert!!! Charged for what has not happened yet!: This app asks you a million questions about your design. Once you subscribe monthly the app sends you messages your subscription failed. It’s says you’re in a trial. This is not true. I was billed 20.00 then 200.00. Your idea then costs you unknown credit amount and bam! You have not credits and you’re asked to buy more. This is a scam.
35. [R174] 3/5 · US Bad info: Too much misinformation, giving one in and going in the opposite direction with the other opinion, it’s getting tiring
36. [R4] 2/5 · US Interrupts way too often: Having a conversation with Perplexity is painful. It starts answering before I complete my question and it wants to babble and babble giving much more info than what I asked, making a follow up conversation difficult.
37. [R114] 3/5 · US Reported some accessibility issues quite a while ago, they still have not been addressed.: Some buttons are still saying with the are not what they do. With accessibility you’re not supposed to say what they are. You’re supposed to state the function, example apparel what is a barrel mean most people don’t understand that.