Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
The verdict on

Chat AI

35
User verdict / 100 High confidence In trouble

Chat AI by ElevenThirteen LLC, despite a high lifetime rating, is currently plagued by frequent crashing, inaccurate responses, and aggressive monetization tactics, making it a frustrating experience for many recent users.

⚠ Not updated in 19 months, this app may be abandoned
4.8★ lifetime (129,938) Free + in-app purchases since 2023 by ElevenThirteen LLC recent negative 24% 120 reviews across 4 regions
Crashing/Stability AI Quality/Accuracy Monetization/Pricing Customer Support Helpfulness for Tasks
5★178
4★13
3★12
2★8
1★57
recent reviews across 4 regions, vs the 4.8★ lifetime average

Recent reviews for Chat AI indicate a significant decline in app stability and AI performance, with many users reporting frequent crashes and unhelpful responses. While some long-time users still praise its utility, a growing number express dissatisfaction with its paid features and customer support.

What users like

  • Helpful for various tasks like writing, homework, and content creationR7R8R22R38
  • Easy to use and intuitive for some usersR40R43R62R78
  • Provides conversational, informative, and friendly interactions for someR66

What users complain about

  • App frequently crashes or disconnects, making it unusableR2R6R9R10
  • AI provides inaccurate, unhelpful, or repetitive responsesR4R31R54R58
  • Aggressive monetization with unexpected charges, difficulty canceling, and limited free usageR6R23R28R33
  • Poor or non-existent customer support for billing and technical issuesR6R9R44R77
  • AI can generate offensive or dangerous content, including suicidal suggestionsR89R104
  • Outdated information and lack of updates, despite developer claims of enhancementsR58R151
  • Issues with login, verification codes, and subscription accessR20R53R77R145

Latest update · v1.9

What the developer says changed (the verdict above weighs this against what reviewers report):

We’ve been hard at work to enhance your experience with Chat AI!  Here’s what’s been improved: - Sleek New UI:  We’ve revamped our user interface to make chatting even more intuitive and enjoyable. Your feedback helped us create a smoother, more engaging design! - Enhanced Chat Experience:  Enjoy improved performance and smarter responses, making your conversations more seamless and engaging than ever. - Bug Fixes:  We’ve squashed those pesky bugs to ensure a more reliable and stable app experience. Update now and dive into the improved Chat AI! We appreciate your support and love hearing from you. Keep chatting!

Recurring themes

Crashing/Stability negative
Many recent reviews report that the app frequently crashes, shuts down unexpectedly, or disconnects, often in the middle of a chat or immediately after opening. This directly contradicts the developer's claim of an 'Enhanced Chat Experience' and 'improved performance' in the latest update notes.R2R6R9R10
AI Quality/Accuracy negative
Users frequently complain about the AI's inability to provide accurate or helpful responses, often repeating prompts, giving irrelevant information, or even providing dangerous advice. Some note that the information is outdated, only up to October 2023.R4R31R54R58
Monetization/Pricing negative
Many users feel the app is a 'scam' due to unexpected charges, difficulty canceling subscriptions, and limited free usage that quickly pushes users to pay. Charges reported include $7.99 weekly, $69.99 or $76.20 yearly, and immediate charges even after canceling free trials.R6R23R28R33
Customer Support negative
Reviewers report receiving no response from customer service or developers regarding billing issues, technical problems, or subscription access.R6R9R44R77
Helpfulness for Tasks positive
Some users find the app very helpful for school projects, assignments, writing essays, creating content, generating ideas, and getting advice.R7R8R22R38

Who it's for

This app is for users seeking an AI assistant for writing, homework, or content creation, provided they are willing to navigate frequent technical issues and aggressive monetization R7R8R22R38. It is NOT for users who expect a stable, accurate, or free AI experience, or those who require reliable customer support R2R4R6R9.

Evidence note: The recent reviews skew heavily negative, focusing on crashing, poor AI quality, and monetization issues. While there are positive reviews, they are fewer and often older, or generic. The developer's last update was 18.8 months ago, indicating the app is likely abandoned, which aligns with the reported lack of fixes for critical bugs and unresponsive customer support.

Frequently asked

Does Chat AI by ElevenThirteen LLC frequently crash?
Yes, many recent users report that Chat AI frequently crashes or disconnects, often within minutes of opening or in the middle of a conversation R2R6R9R10.
Is Chat AI free to use, or does it require payment?
While advertised as free, many users report that the app quickly limits free questions and pushes for paid subscriptions, with charges ranging from $7.99 weekly to $69.99 or $76.20 yearly, and some users being charged immediately even after canceling free trials R6R23R28R33.
How accurate or helpful are the AI's responses?
Many users find the AI's responses to be inaccurate, unhelpful, repetitive, or outdated, with some reporting that it fails to follow instructions or provides dangerous suggestions R4R31R54R58.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R7] 5/5 · US My Fave AI app: I love using this app. I can get boss to help me do anything whether it’s right an ad or give me advice or tell me how to cook a meal. It is freaking amazing.
  2. [R8] 4/5 · US Love it but…: I love it, I use it to help me out with school projects and assignments. I even got the subscription, except now it’s been kicking me out and I have to start all over again. Is there anyway I can fix this problem? It can be annoying it even kicks me out when I am reading the response from AI bot.
  3. [R22] 5/5 · US Amazing: This app helps me create content quickly, accurately and stays true to my voice. I love it!
  4. [R38] 5/5 · US A life saver!!: Thank you so much for helping me to write an amazing essay that allowed me to enter into an awesome apprenticeship!
  5. [R40] 5/5 · US Trust setup: Super awesome easy to use and very simple to understand
  6. [R43] 5/5 · US Project Manager: Easy to use oustanding AI love it.
  7. [R62] 5/5 · US Awesome app: I love this app!!! It’s easy to use and the information is so detailed! It is so awesome
  8. [R78] 5/5 · US Great app!: Very intuitive!
  9. [R66] 5/5 · US Literally the best out there: Like I said above, this is the best Ai chat app out there. Very conversational, informative, polite and friendly. After answering my question tonight when I was feeling down, it replied with, “Thank you! Have a wonderful night! If you ever need anything, just reach out. Sweet dreams! 🌙✨”. No this may sound weird, but I felt loved. No one else wished me a good night
  10. [R2] 1/5 · US Crash Issue: The seems to crash after having it open longer than 2 minutes
  11. [R6] 1/5 · US The app is not working: Don't waste your money; the app is not working. It disconnects after 5 seconds. I texted and emailed but received no response after paying for the subscription. It stopped working. Do not waste your money.
  12. [R9] 2/5 · US Keeps Crashing: Keeps Crashing. I have deleted the app and re-downloaded it so that I know I’m getting the most current updates but as soon as I type in a search, the app closes and it’s crashing more frequently than I’m using it. I’m searching for troubleshooting. Apple says there’s nothing they can do. I just paid for a subscription for an annual subscription to use this app. My concerns are gro
  13. [R10] 1/5 · US Crashing non stop: App keeps crashing. Can’t even write this review without at least 10 crashes.
  14. [R4] 1/5 · US This app is garbage and it’s a scam: I asked for a simple chapter rewrite. I gave simple direction modern adventurous/Victorian tone it did not do anything. It just repeated my chapter back to me without making any changes, not even one change. When I told the model you did not do anything it’s telling me I’m sorry I’ll do better please paste the chapter again. I pasted my chapter 6 times repeated
  15. [R31] 1/5 · US Nope: I just don’t. I’ve been testing out all of these AI‘s with actual provable information and they keep getting it wrong by more than 90%.
  16. [R54] 1/5 · US Don’t download: This chat AI was a wait of time. I had my PowerPoint presentation written out and ask it to put it in MLA 9 format and it would not do it. It came back with chatter that didn’t relate to what I asked of it. Over and over again I ask for my work to be in MLA 9 format. Finally it said my free time was up and I would need to pay in order to keep being aggravated by this app! They want
  17. [R58] 1/5 · US All chatbots are actually the same one: The app apparently has many chat bots: ChatGPT, Gemini ,Grok…, but they’re actually the same one, they all give you the same stupid wrong answer for the same question . And all the bots’ information was just up to October 2023. Don’t buy it !!
  18. [R23] 3/5 · US Goodish: Great but only lets you ask so many questions per day… It also kicks me off the app if at random times. A lot of the questions I ask don’t get answered very well- then again that’s AI for you. Other than that it’s decent
  19. [R28] 1/5 · US Not free: I tried to find somewhere where it says if it was paid. As soon as you open the app and try to use it you have to make a paid subscription.
  20. [R33] 1/5 · US total waste: absolutely waste of time. i asked it to help me a reviews and it gave me the run around until my free questions were done then asked me to upgrade to get the actual help i needed 🙄. heck no
  21. [R44] 1/5 · US This app did not work useless to me: I downloaded this app it did not work for me and they will not refund me no one to contact
  22. [R77] 1/5 · US DONT BUY.: I purchased the yearly subscription of this app because I thought it was great at first. paid for the subscription and the app asked me to verify my email. They sent me a verification code email which DID NOT work. I requested for another one and the app never sent me a new verification code. I reached out to Customer Service since November and they keep telling me they will escalate m
  23. [R89] 1/5 · US DOES NOT LEARN OR RETAIN IMPORTANT INFORMATION. THIS APP IS AGGRESSIVE AND DANGEROUS.: I have asked this to stop using specific words or phrases that are offensive. I have made it very clear and no matter how many times I try to update the apps memory, it does not listen or remember not to use offensive language. Most recently the app used language that suggested for me to end my own life. What a
  24. [R104] 1/5 · US I looked this app up and it told multiple people too go commit suicide: I looked this app up and it told multiple people too go commit suicide
  25. [R151] 1/5 · GB Better off saving your money!: Anything beyond 2023 is pretty unreliable, as the app hasn’t been updated since then. Recent events and developments aren’t reflected, making for outdated and inaccurate responses. Even for simpler questions, the answers are below mediocre, with grammatically flawed answers repeatedly. Since questioned regarding where the content information comes from, the follow-up
  26. [R20] 1/5 · US Dissatisfied and Disappointed: Every time I try to use it. The system stops! Intern have to go back and log in again….why? Either it needs to be fixed or a refund. It just logs me out and then I am starting all over again!
  27. [R53] 1/5 · US I can not login: I can not login to use SORRY
  28. [R145] 1/5 · US It’s a great tool: IPaid for this and now things are not working it’s wanting me to sign up again, but I just signed up in April 2024 And it’s supposed to be good until 2025, but I can’t even get in it. It wants me to sign up. and would like to have the rest of my year without interruption. I’ve reached out to the tech-support and I hear nothing.I would’ve given it four or five stars before this h

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store