iTranscribe
iTranscribe offers fast and often accurate transcription, especially for short recordings, but many users report significant issues with transcription accuracy for longer or accented audio, frequent billing problems, and poor customer service.
iTranscribe is a transcription app that aims to convert audio to text quickly. While some users praise its speed and ease of use, a significant portion of recent reviews highlight concerns about transcription accuracy, particularly for longer or non-standard audio, and widespread complaints about unexpected charges and difficulty canceling subscriptions.
What users like
What users complain about
- Transcription accuracy is inconsistent, often making significant errors or being completely unintelligibleR3R4R9R16
- Users report being charged unexpectedly or difficulty canceling subscriptions and obtaining refundsR7R24R25R27
- Lack of essential editing, copy, paste, or export features, making transcriptions unusableR2R30R109
- App can stop recording unexpectedly or fail to pick up audioR10R90R92
- Poor or non-existent customer service, especially for billing and technical issuesR23R30R38
- Pricing is considered too expensive by some, especially weekly ratesR19R84R118R285
- Free trial often requires subscription enrollment, leading to unexpected chargesR7R62R65
- Limited language support or issues with specific languages/accentsR42R54R56R71
Latest update · v3.6.1
What the developer says changed (the verdict above weighs this against what reviewers report):
Bug fixes and optimizations
Recurring themes
Who it's for
This app is for individuals who need quick, on-the-go transcription for short, clear audio recordings and are willing to pay for a subscription R1R5R13R21. It could be useful for professionals taking notes in meetings or for personal organization, provided the audio quality is good R11R20R33R41. Skip this app if you require highly accurate transcriptions for complex or accented audio, need robust editing and export features, or are wary of potential billing issues and unresponsive customer support R2R3R4R7.
Evidence note: The recent reviews skew significantly negative, particularly concerning billing practices and transcription accuracy, which contrasts with the high lifetime rating. This suggests a recent decline in user satisfaction or a change in app behavior/policies. The evidence for billing issues and poor customer service is particularly strong and widespread across multiple reviews.
Frequently asked
Is iTranscribe accurate?
How much does iTranscribe cost?
Can I cancel my iTranscribe subscription easily?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] It is quick: Great!
- [R21] Great: Fast and efficient
- [R69] Voice memo transcript and translation: Excellent and fast
- [R83] Quick and Accurate!!: I was really surprised at how quick and accurate the transcription was. And that the free trial truly was no string attached!
- [R5] Incredible!: Summarized a one hour conference with zero effort on my part. Phenomenal!!
- [R46] Accurate and inituative: Very pleasantly surprised with how accurate and intuitive the app is! A+
- [R55] ( Gesturing ) Hat Tip: I must testify that I am impressed by the, exhaustive, accuracy of this application. To the designer(s) : we’ll done. I thank you.
- [R96] I can’t believe it: Word for bleeping word!!! Never ever have I had this gods a result, and this was from a doctors consultation!!!! I’m to tears at how long I’ve tried to get doctors reports in writing from recordings!!!! Bless you forever!!!!
- [R8] Game Changer: So much easier than the old way.
- [R13] Use It, It’s Worth It: The app is super easy to use and is worth having on your phone. You never know when you may need it, but it will be the o key app you’ll need to use, once you have it!
- [R28] Great: Easy to use
- [R45] Perfect and user friendly: It is exactly what I was looking for to help me take notes
- [R11] What a Help!!: I so needed this for my various meetings!
- [R20] Perfect for case management: This app help me so much , with charting and keeping my notes clean .
- [R33] School: Perfect app, well working and not too much complicated
- [R41] Great to have: Use for our Gemini AI to help with session notes for my clients and my therapy practice to help me with my time management to help me sort out thoughts I got to place the audio into the system and then it put it into transcribed it where I put it into my Gemini and it helped me help my clients better versus listening to three hours of session to help them because I love helping peop
- [R3] Unhappy: Did not transcribe any of my audio to text
- [R4] Not ready yet: Inaccurate transcription. I had better results with traditional transcription.
- [R9] Doesn’t work: I tried to record an employee meeting, and when I did the transcribe button, not one bit of it made any sense
- [R16] If I cld give it zero I would: So this is not transcribing anything I have put in correctly
- [R7] Give them free money: Waste of money. Slick how you download and then get charged for a “ free trial”. I kept it 10 minutes, discovered it sucks and cancelled free trial
- [R24] Not using: I'm not sure why I have this app and why I am billed so often
- [R25] Paid for human transcribing never got it: Stay away from this app I paid for human transcribing service through the app and never got it but they took my money out of my account and never refunded it. Shady business practice stay away at all costs.
- [R27] Negative 5 stars: App doesn’t work and they don’t let you cancel. I’ve been trying to get out of this service for 3 months and my cancellation hasn’t been honored and Apple won’t refund me.
- [R2] File: Editing, copy and paste, and printing not supported on my iPhone. Ready to cancel
- [R30] Broken app with horrible customer service: Have been using it for a few years with no complaints, but they’ve updated their UI and now my app offers no way to export my files. Four frantic emails for help remain ignored. Buyer beware.
- [R109] Cannot copy or export transcriptions: You cannot do *anything* with the transcriptions. Copy, export, nothing! This tool is absolutely useless.
- [R10] Recorded next to nothing.: Please correct me if this was possibly user error, but unless I was yelling directly into the microphone it wasn’t picking anything up. A couple words here and there- incorrectly at that. I use the microphone regularly with other applications without an issue, but this was a struggle to get a response from. I deleted it right away.
- [R90] Suddenly Stops: This app worked so well a year ago I started the monthly subscription. Now it randomly stops recording for no reason and I have to pause and restart the recording. Tons of important information lost in between. Cancelling my subscription.
- [R92] Can’t record a phone call on speaker: Didn’t record a phone call on speaker with my doctor. It was at the highest volume with no other surrounding noise.
- [R23] Stopped working: This app used to work great. Now it stopped exporting. There is no customer service for it. I have emailed three times to get assistance and nobody has responded. I cannot access my last transcriptions and that sucks. Now I have to find another audio transcription app.
- [R38] Upset with the customer service with this app and navigating the subscription options: Upset with the customer service with this app and navigating the subscription options
- [R19] Review: Nice app little pricey for me but good functionality
- [R84] Is $49.99 a year reasonable? It's too expensive. · translated
- [R118] Not for content creation: You cannot import videos from camera roll, which was what I downloaded it for. I also found the weekly pricing excessive. I have nothing against the developer as a person. I recognize I might not be the right fit for the app, but I felt that sharing my perspective would help potential customers decide whether this app is for them.
- [R285] Cost: 5.49 per week.. definitely not worth it. I’d pay that monthly though.
- [R62] So buggy !: App keeps quitting whenever recording goes past the 32-second mark it's so frustrating ! Also you cannot enable the free trial without actually subscribing, so you're not really getting a FREE TRIAL, you're getting a discount (worth 3 days) upon subscribing.
- [R65] Hostage Situation: I don’t find the app helpful. I started a 7-day trial, but decided against using it because of privacy concerns. I forgot to cancel within that period and realized I had been opted in to an annual contract. When I tried to cancel within hours, Apple informed that I was entitled to a “partial” refund because the services were prorated. I decided this was better than nothing. Howe
- [R42] Cancellation: This is not easy to cancel. It doesn’t translate the weather I need it to for Haitian Creole.
- [R54] Not many translation options: Does not translate but 6 languages and not the language I need…
- [R56] Not worth it: It transcribes in Chinese! Even after changing language to English
- [R71] Accents: Computer can really do a number on people’s accents
- [R40] Rough.: I’ll continue looking for a more accurate transcription app.
- [R74] CHARGED $100 without approval: There are 3 options for subscription and this app decided to charge me $100 for an unapproved SUBSCRIPTION! I only agreed on $2.99 weekly for free trial. I demand a refund IMMEDIATELY. I AM A COLLEGE STUDENT I CANNOT AFFORD THIS SCAM!
- [R36] They will steal your $ despite canceling: Please be careful if subscribing to this app. I canceled my subscription and they kept charging me. Their policy doesn’t allow for refunds and apple honors that. DONT DOWNLOAD.
- [R39] So-So: Wasn’t easy to use. I canceled after free trial … except apparently I it wasn’t processed as I was just charged
- [R35] Convenient and Easy export from iPhone voice memos: Insanely easy to use and customizable as far as how you want the transcription, even what language etc. I’m really happy with it! I take audio notes and then use this to transcribe then upload to my ai
- [R66] Helped Me So Much: I do tasks that require detecting a language and I tried everything but this helped me determine the language and exact dialect by testing each language they have.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store