Kemo Pro
Kemo Pro, formerly Aiwit, is a budget-friendly camera app that offers clear video and easy setup, but recent changes have introduced mandatory subscriptions for previously free features, leading to widespread user frustration over unexpected costs, unreliable performance, and poor customer support.
Kemo Pro is a utility app for security cameras, praised for its initial ease of setup and clear video quality. However, recent updates have introduced mandatory subscriptions for features that were previously free, causing significant user dissatisfaction. Many users report issues with camera reliability, delayed recordings, and unresponsive customer service.
What users like
What users complain about
- Previously free features, like live view and video playback, now require a paid subscription.R2R16R31R40
- Cameras frequently go offline, stop recording motion, or have delayed footage.R1R14R17R41
- Customer service is unresponsive and unhelpful.R6R8R13R19
- Users are often logged out of the app, sometimes leading to loss of footage.R11R25R38R124
- Subscription issues, including being charged despite cancellation or subscriptions not activating.R8R19R20R21
- Battery life is poor and batteries need frequent replacement.R24R28R49R92
- Motion detection is unreliable, missing actual events or recording irrelevant ones.R3R15R23R43
- The app is slow to connect or load live feeds.R18R53R389R498
Latest update · v3.5.8
What the developer says changed (the verdict above weighs this against what reviewers report):
Fix bugs and optimize the user experience.
Recurring themes
Who it's for
This app is for users looking for a very low-cost security camera solution who are comfortable with potential reliability issues and mandatory subscriptions for core features R3R82R141. It is not for users who prioritize consistent performance, reliable motion detection, or responsive customer support R6R15R17.
Evidence note: The recent reviews skew heavily negative, which contrasts with the high lifetime rating. Many negative points, especially regarding the subscription model and reliability, are supported by numerous recent reviews, indicating a significant decline in user satisfaction following the app's name change and policy updates. The developer's notes about 'Fix bugs and optimize the user experience' are directly contradicted by widespread reports of new or ongoing issues.
Frequently asked
Does Kemo Pro require a subscription?
Are Kemo Pro cameras reliable?
What is the customer support like for Kemo Pro?
Does Kemo Pro work with SD cards for recording?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R7] Very good product: I really enjoy my camera the set up was very simple clear video pictures love the alarm I love it so much I have my camera inside and outside big my home
- [R105] Superb: I love the quality of the camera and its easy to install and the app is nice and save good quality video
- [R142] QUALITY: I love this door bell camera, it gives great quality, the pictures are so real & clear, I love it also works in the rain LOVE THIS PRODUCT, PICTURE PERFECT🥰
- [R274] Security camera: Good clear picture excellent value for money
- [R82] Excelente: Práctica fácil de instalar y usar y muy barata, para mi muy buena opción
- [R3] Not Nad: The camera is pretty good for the price paid. It doesn’t always pick up everything or everyone but it does work
- [R141] Big helper little cost: I paid for this camera less than I pay for a bottle of pop. It has satisfied every need for the past 6 years. Recommend very highly for any need.
- [R145] Great for the price: For the price this works how it should. I love I don’t have to worry about batteries I just plug when it’s dead’s. Great for the value
- [R2] Now Wanting Payment to Use: Is what I said. You by this Smart Door Bell and after years charges to use. If I new this up front NEVER WOULD HAVE PURCHASED
- [R16] Horrible: I had this ring camera for over five years. It was another name prior so now that the name has changed the whole app has changed now you have to pay for a subscription to see what’s going on outside of your house and when I got this five years ago, it was no problem. Everything was free. And because I had it for over five years, I should be grandfathered in on any subscription so don’t g
- [R31] Forced subscriptions make it not worth it: Had it working just fine for a year and didn’t have to pay anything to use my camera as a baby monitor, then one day it said I had to have a subscription I have to continuously pay for just to use the camera that I’ve already paid for and been using with no issues. The subscription should be only for wanting to view stored footage or for upgraded feature
- [R40] Loved it when first purchased. 2 years later, not worth it.: When I first purchased my camera from this company, I loved it so much! They offered me another device from my first review and I bought two more products. Over the last two years, things have changed and I can now no longer even VIEW my live feed from my camera without subscription. Having multiple devices it’s over $40 per month or per
- [R1] Cameras: Several don’t work and have gotten weaker over time
- [R14] Constant Issues: I don’t know if EVERYONE has this problem but….. My Doorbell & Other Cameras seem to stop recording Motion On its own?? I have to check my camera settings often because it seems to change settings by itself?? I have NO IDEA how or why it does it!! I don’t believe that I have it on any settings that would cause it to change on its own…..
- [R17] Doorbell Camera: I have had nothing but connection problems this year. My WiFi router is within 10-15 feet of the doorbell and it is constantly offline. This started happening more and more in 2026. Now it just stays offline.
- [R41] Delayed: Very delayed, doesn’t catch all moment. It’s ok for the moment but not as reliable of security as I thought
- [R6] THE WORST: I talked to customer service several times all they do is lie!!!! It’s been over a year now. They said they would send me a replacement for mines because it wouldn’t capture anything, and also even when I try speaking to someone on the camera no one can hear me. You even have to pay for a subscription. DO NOT BUY NOT WORTH IT $30 FOR A SUBSCRIPTION NO THANK YOU!
- [R8] Very unprofessional. They didn’t activate my subscription until November and I purchased it in June: Last year I purchased a subscription in June and I sent a screenshot to them showing that I purchased this subscription and I needed them to activate it. Nobody wrote me back until November and then they finally activated my subscription. I paid for one whole year, but they still cut off my subscr
- [R13] Solar cameras: I have 5 cameras and I have 1 that keeps on going off line I try reaching to them for several messages and I get no response terrible customer service
- [R19] Hate this app: I hate this app and if I could give it a zero I would customer service. It’s never available when you need them when they respond. It’s on their time. Never get to speak with a live representative at all have three cameras, but only paid for one to have year-round service. Cancel the two of the cameras year-round service just for them to charge me anyways for the service and then no
- [R11] Well: I don’t like that i have to sign in every week
- [R25] I hate it.: Worst, most useless app ever. I can’t even stay signed in which is extremely inconvenient. Now I can’t log in at all. And it doesn’t seem like there’s a functional support or development team. If this is how you handle your products and customers, don’t EVER sell anything ever again.
- [R38] works well but what’s the point if it constantly logs you out and deletes all footage?: the app constantly logs you out for “inactivity” (for not opening the app in a while). when it logs you out, it deletes all of your footage. it gives no warnings that it’s about to log you out. this is frustrating because if you don’t have people coming to your door constantly, then you have no reason to open t
- [R124] Random log outs: Quality equipment easy to work app however app randomly logs out at times without notification or warning
- [R20] DON’T fall for the “free trial”: I clicked on the banner for the 3 day trial period and as I always do, went to immediately cancel it in my Apple subscriptions. Despite having cancelled directly after subscribing, I was billed for the entire year anyway. I am going to attempt to get ahold of customer service but from what I can tell, the odds are low that I will get this money back. I now am payin
- [R21] Subscription paid but app not working: I already paid the annual subscription but the app says that I still need to subscribe. So, they charged me already but something is wrong on their end. I can’t access my cameras. Frustrating
- [R24] Doorbell camera: Battery go down too fast
- [R28] Batteries: The batteries don’t last and often have to be replaced.
- [R49] Battery: Glitchy and battery does not last long
- [R92] It’s good: But battery drains quite fast. Wish it lasted longer.
- [R15] Camera recording: The recording is hit or miss. Sometimes it isn’t recording when people are coming to or near my door.
- [R23] Very poor: Paid for the subscription but the camera does not record consistently. Typical Chinese junk i’d stick with a reputable brand. It feels like it only records to spy on me it never captures people at my door only me when i come and go. It doesn’t capture people who literally deliver to my door, very concerning.
- [R43] Inaccurate recording & constantly removed motion detection: I paid annual subscription for this app but it’s a failed service. I’ve set the cameras to detect human but every little car movement or object blown by the wind, it records it and forced stop detection when reaching 100 videos. Thus, it couldn’t record any actual human footage when detection was close automatically. And then the records
- [R18] So so for price: Always a delay with camera footage. Picture is very clear but for example when trying to answer my door with it, often have to refresh a few times. They replaced it once, but still same issues. I know it’s not my connection because I work fully remote and have zero issues with anything but the camera. Will likely be getting a Ring or Nest soon. Not impressed
- [R53] Cameras: Cameras take to long to load up.
- [R389] Very slow: Very slow with connecting to the app, by the time you’re in, you’ve missed the person at the other end. This has happened even whilst connected to a fast speed broadband connection.
- [R498] Constant updates: Canny poor service considering the amount of times your doorbell goes and you go to answer it on your phone only to be told update needed and then by time that’s done the person has gone🙄
- [R4] Neutral: When it works, it works. But when it doesn’t, it really doesn’t.
- [R9] camera: front door camera says its offline and its hardwired and wont let me reset it
- [R47] Company cunaged: The company changed and instead of allowing the free minimal paying service they started raising the prices and demanding you subscribe to use the camera. The camera often lags, and the app is janky. I emailed twice about receiving help and didn’t get a single response from service. Absolutely horrible customer service. If you’re going to raise your prices at least improve the qua
- [R405] Very limited in options: The cameras are acceptable , but the app is so-so. It’s just impossible to see any registration. It says that you can use SD card to register some moments, but the SD card is just for visibility, it wouldn’t allow to see any registration without buying Cloud from them. Excuse me, but in this case don’t say that I CAN use SD card. I could have bought another camera from ano
- [R511] Video footage: Unfortunately it’s not possible to see video footage of the movement in front of the camera.
- [R593] Camera doorbell.: Does not let you playback recording’s.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store