WalkFit
WalkFit offers accessible walking and Tai Chi workouts that many users find motivating, but it is plagued by significant issues with billing transparency, subscription cancellation difficulties, and inconsistent app functionality, leading to widespread frustration.
WalkFit provides various walking and Tai Chi workouts, with many users appreciating its ease of use and motivating routines. However, a significant number of recent reviews highlight problems with unexpected subscription charges, difficulty canceling, and technical glitches such as inaccurate step tracking and login failures. The app's lifetime rating is high, but recent sentiment indicates a negative trajectory due to these recurring issues.
What users like
- Workouts are easy to follow and motivating, especially for beginners or those with physical limitations.R1R2R7R10
- Offers short, doable workouts, often around 7 minutes, making it easy to fit into daily schedules.R14R15R28R30
- Some users report positive experiences with customer support for refunds or subscription adjustments.R9R242R262R363
What users complain about
- Users report being charged unexpected, high subscription fees after trials or initial periods, often without clear notification.R19R25R49R50
- Difficulty canceling subscriptions, with many users unable to find cancellation options or continuing to be charged after attempting to cancel.R21R22R59R67
- Frequent issues with logging in, accessing purchased plans, or the app failing to recognize existing subscriptions.R21R36R69R72
- Inaccurate or inconsistent tracking of steps and workout progress, with data not syncing across devices or being lost.R98R111R157R185
- Some users find the Tai Chi or other movements difficult to follow, poorly instructed, or not as advertised.R4R11R14R92
- The app is not compatible with all fitness trackers (e.g., Garmin), limiting its utility for some users.R320R363R639R658
- General app glitches include freezing, incomplete videos, poor user interface, and lack of intuitive navigation.R43R159R443R455
- Some users report no weight loss or significant fitness improvement despite consistent use.R124R157R605
- Concerns about potential fraudulent charges on accounts after downloading the app.R51R93
Latest update · v2.86.1
What the developer says changed (the verdict above weighs this against what reviewers report):
We’ve rolled out updates to boost the stability and efficiency of WalkFit. Expect quicker loading times and an overall smoother experience. Thanks for choosing WalkFit to support your weight loss journey!
Recurring themes
Who it's for
WalkFit is for individuals looking for easy-to-follow, short daily workouts, especially those who are older, out of shape, or have minor injuries and want to gently build momentum and coordination R7R10. It could also appeal to those interested in combining aerobic exercise with Tai Chi R10R20.
Evidence note: The recent reviews skew heavily negative, particularly concerning billing and app functionality. While positive reviews exist, they often focus on initial impressions or workout enjoyment, with fewer details on long-term app experience. The high lifetime rating likely reflects a different user experience than what is currently reported.
Frequently asked
How much does WalkFit cost?
Can I cancel my WalkFit subscription easily?
Does WalkFit track steps accurately?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] Great!: I am enjoying the different workouts!
- [R2] Challenge yourself: I have just started using this app and it has been great so far. It challenges me to dig in and I like that. The other apps I have tried have been good , but none that challenged me like this one. Cant wait to see what the next days workout will be.
- [R7] Great way to get back in shape!: I haven't worked out in a while. This is an easy way to start building momentum, strength, and getting into a great routine.
- [R10] So far, so good!: I've been looking for something like this for a long time, that combines aerobic exercise with Tai Chi, and that is gentle enough for someone who is older and has some injuries. Off to a good start and really enjoying the program. I will write a follow up to this when I see the results of my fitness and weight loss. To be continued.
- [R14] Just started: I thought this program would be slower and have more traditional tai chi, but it’s ok. It does only take 7 minutes, so the time it takes is great. Who doesn’t have 7 minutes to improve?
- [R15] Easy: Easy to follow, short
- [R28] Week 2 and loving it: Easy to follow routines. Seven minutes is doable.
- [R30] Day 2: Enjoying it so far. Easy to fit into my day.
- [R9] Fantastic Customer Service: Shortly after subscribing, I was diagnosed with two foot ailments whereby I could not start the program. The WalkFit Team worked with me to adjust my subscription. I can’t wait to be able to walk a distance again to begin the program! Thank you for you kindness and well wishes!!
- [R242] Review: This app was not what I was personally looking for… but I give five stars to the support team… they did everything to help me out… it wasn’t because of them I left… it was because the app was just not what I wanted.
- [R262] Update: Cannot find my original review to update it. However no issues with refund. Immediately returned my £34.99. However also charged me £6.88…..and refunded that. They would have kept me as a customer if they had charged me the £6.88 I was expecting in the first place
- [R363] Thank you, good support: I was upset at first because I couldn’t find the specific walking program that I signed up for, and the app didn’t automatically connect to my Fitbit. I have received help from Kate, thanks, but I have yet to try it. Hopefully I will update this review again soon.
- [R19] BIGGEST SCAM EVER: they walk you through all of these inane questions to get your “personal plan” that does not exist and you get a bunch of BS programs that do not apply to you. DO NOT BUY THIS BS
- [R25] Thief’s: I saw nothing telling me the subscription would jump to $50 after the first month. I would never have agreed to that. $50 a month is thievery. If you’re reading this, run away. No app is worth this much!
- [R49] Misleading billing practices: I signed up for the trial and $82 subscription. I was under the impression this was for the year. It is not. This is $82 for THREE MONTHS of service. $330 a year to track walks is insane. I requested a refund based on their unclear billing and was told it was non refundable.
- [R50] Disappointing: I was enjoying this app until I got the invoice of $39.99/month. Too expensive for the content. Once I unsubscribed, I got the offer for $7.82/month. Unfortunately, trust has already been broken.
- [R21] Do Not trust this app!: This app charges you and then doesn’t recognize you after they charge 39.99 for a year subscription. I want to cancel and would like my money back since your app refuses to allow me access.
- [R22] Unable to cancel subscription: The 3 month subscription price was acceptable. I decided to end my subscription. However when I attempted to do so the only option was to delete the data. I recently went from an android to an iPhone. I went on both the Google Play Store as well as the Apple App Store to cancel the subscription. However.,both platforms show no subscription to WalkFit. My 3 month pla
- [R59] Don’t.: I signed up for a 9.99 month and the cancelled and they continue to take $39.00 from my account even after cancellation! App is no longer active but I’m still paying! Beware!
- [R67] Rip off: I’ve contacted Walkfit to cancel and I’m still getting a monthly charge of $39.99. I’m very disappointed.
- [R36] Can’t open / change email: I ordered a subscription when it came across my computer so I signed up with my email but when I went to open it in the app on my phone, I can only open it with an iCloud email which I didn’t use. It doesn’t give you an option to use whatever email you want so I’ve wasted $25 and will not be purchasing another one in case I’m scammed again.
- [R69] Useless app: Can’t sign in. Only wants a gmail for link to be sent. I have a different email provider. Would like a refund! Update: logged in on phone and iPad but two don’t sync so if I work out using the iPad today and the iPhone tomorrow I am repeating work outs. ( the two sync my other programs so this is a program glitch not a phone glitch). Also program was much more expensive than I wa
- [R72] App not working: I paid for a year for this app about a week ago and the app isn’t working.
- [R98] Eats up power: This program not only requires always on to meet certain activities, but it doesn’t capture the steps taken accurately. Too bad.
- [R111] App needs fixing: The overall program is fine, but the app needs fixing. It does not track across multiple devices, does not update from your input devices without a manual fix, and if you log out, you lose ALL progress. I will not be renewing my subscription unless they fix these issues.
- [R157] Not a believer: There is no way that you can drop pounds like advertised. This will help you stay on track to move but don’t think you are going to get in shape in just 28 days. Keeping track of your steps with this app is dicey. It takes awhile for the app to sync and therefore if you are short before you head to bed and try to get those steps in it may not sync. Very frustrating.
- [R185] It's Ok: I enjoyed the first time ever of using this app, but the thing is after 2 to 3 days of using it. It doesn't save memory of your walking or track it when you get off the app to listen to music. Which is very infuriating/frustrating because you never truly know how much you walked and the fact when it does pause itself, you can't continue on the walk. You have to completely start over.
- [R4] I’m Walking: The walking app is useful to track progress. However the Tai Chi, which I was looking forward to integrate into my fitness plan, is hard to follow. It would be more useful if we could learn the different movements *before* they are included in a workout. As is, it’s hard to follow the workouts when a number of new movements are introduced. Perhaps I need to try the other workout. In t
- [R11] Beware of back strain: I was very optimistic about this app and its workout system. It’s just walking right? Simple enough. However they have you do weird bending movements without any instructions on how to protect your back. Less than two weeks of following the workout and I had to stop. Something pulled on my lower back bad enough that I had to take pain meds. I have no history of back issues
- [R92] No Tai Chi: I downloaded and paid for subscription just to start Tai Chi walking, The app promises that it has a lot of exercises while it has only a very few and no Tai Chi at all. The add is misleading and people have to be aware about it.
- [R320] Not perfect: Downloaded this app with good intentions but hit a stumbling block when I realised I couldn’t connect my fitness tracker to it - only good for Apple Watch or Fitbit. It is not compatible with any other watch type. I am not able to have my phone on me all the time so not suitable for me to track my steps
- [R639] Good so far but room for improvement: I have used the app for 24 hours so far and it has already motivated me to start moving again. My workout today was easy to integrate into my day as well. Biggest gripe so far is that it only syncs to Apple health and Fitbit. As a Garmin user this is a little frustrating as I have to wait for Apple health to sync with my watch and then WalkFit. I would prefer
- [R658] Could be better…: I agree with the reviews which spoke about the subscription plans not being clear. If there were clearly laid out options for the app, I would consider using this app as it is a motivator to improve your fitness. However, I have had issues with the data as sometimes it does not sync with my Apple Watch. For instance, I usually walk 6000 steps in 50 mins and burn around 440 calori
- [R43] Difficult to use: Downloaded the app to my iPhone. It’s difficult to follow the app by phone with phone in my hand. The app does not allow for sharing on my iPad. Attempting to log in to my account on the iPad is not possible. It refuses my password and sends a link to my email for me to reset it. After the reset is complete all subsequent attempts lead back to password reset. The app only is comp
- [R159] Aweful: This is probably the worst app I've ever had. I payed to join and have not even been able to log into the app. It freezes and will not take my log in information. I tried to email to get a refund for Tia chi and nothing. Everything is auto generated so you don't get to communicate with a real person. It was extremely slow to load and then never lets me past my log in.
- [R443] I want to like it: I’m a month into using this app and I want to like it because it has been a good motivator, but it’s a bit glitchy. It has arbitrarily assigned a rest day before I even got out of my pjs one morning and is not tracking all my steps from workouts within the app. I tried to report this glitch in the app, and that feature also isn’t working. This doesn’t feel like the kind of bugs
- [R455] Incomplete videos: Only 9 days in but twice now the videos weren’t complete. It would say that it was an 8 minute video and it stopped after a minute
- [R124] Waste of Money/Marketing Over Exaggeration: I would not recommend the WalkFit app based on my experience. I purchased WalkFit because its advertising made it sound like a few months of consistent use would dramatically improve my health, flexibility, mobility, stiffness, fitness, and weight loss. After using it faithfully for three months, I can honestly say it has fallen far short of those promi
- [R605] Not working for weight loss: I have downloaded the app and have been using it for almost 4 weeks, doing at least two workouts a day and most days doing 4 to 5 workouts. But not seeing any weight loss. And I am watching what I eat. While I am enjoying the workouts, I'm disappointed that I am not seeing any results.
- [R51] Fraud Charges on account: After downloading and purchasing a 30 day subscription I have had MANY fraudulent attempts to charge my account for other apps (Rebtel, picsart, etc). Do not download this app.
- [R93] Scam: My account was charged several times
- [R81] Don’t believe the hype: I subscribed because I am already an avid walker and all I wanted to do was try Tai Chi program. And add it to my routine. I used it twice, then life got busy. When I can back two weeks later, it showed I was already halfway through the program with no option to go back where I left off. I contacted customer service through the chat twice both times I was told they were g
- [R89] Rip off: I have contacted this company many times in reference to a plan I purchased. When I try to go in to use my plan it says I didn’t purchase one while I’ve showed proof that I have. All it wants me to do is purchase more. I have had no dealings with a person only their chat box who keeps saying someone will contact via email which no one has. Don’t trust this app
- [R97] Refund: I would like to know how I can get a refund or fix the issue with my log in. Every time I log in I get an error and sends me to purchase a subscription which I have already purchased. So I’m unable to access the app/program. I would appreciate an immediate response. Please .
- [R109] Deceptive: Downloaded the app and at the end of the month, get a $50 monthly subscription charge. Are you kidding? Where was it shown that this would be $50 a month.
- [R70] SCAM & THIEVERY: I downloaded the app, signed up for the trial and immediately canceled it. Apple showed it was canceled and I thought all was well. WRONG!! They tried to to charge me $39.99 only twelve days apart, and REFUSED to refund my money. So no matter what Apple tells you, you have to cancel at the website and even then they may keep charging you. BUYERS BEWARE
- [R125] Interested: How do you cancel walk fit? Why is it so difficult. Due to balance I am unable to do this. I feel trapped. Make it easier to quit, please.
- [R20] Love it so far!: Just started the Tai chi walking workouts yesterday so idk if it will amount to weight loss but they feel great stretching and strengthening through gentle exercises and good stress reliever
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store