DoorDash

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R56] 5/5 · US First Day: Today was my first day dashing and the app helped me tremendously!
2. [R73] 3/5 · US Needs some major updates!!!: I’ve been dashing throughout almost my entire college career, and it’s been a great way to earn money while balancing school. I’m writing this review because I genuinely hope someone at DoorDash sees it and considers making some changes that would improve the experience for drivers. Here are a few things I’d love to see: 1. Let drivers choose whether to accept orders
3. [R188] 5/5 · US Works for me: I’m a platinum driver, I put the time in to get there and I make 5-700 a week doing this part time in a medium sized college town that is absolutely flooded with dashers. I used to make more but people need to realize that the more folks use DoorDash the less likely they are to include big tips plus the economy is down but it’s A GIG JOB! And I say honestly THANK YOU DoorDash for h
4. [R191] 5/5 · US Mr. Platinum: Take the job serious and watch your money grow believe in the algorithm
5. [R23] 5/5 · US Helpful customer service: I was having issues with multiple things. I was helped by friendly people who helped me solve all my issues. Thank you Jesus!!
6. [R67] 5/5 · US Good Customer service: Customer service is excellent for platinum dashers!
7. [R2] 1/5 · US Glitches: The app glitches a lot. I’ll be in the middle of doing and order and if I get a stack for some reason my phone will glitch out and won’t let me take the next order even though I pressing accept like crazy. Then I get dinged when it glitches out because it says I didnt take the order when I did. It also will randomly kick you off the route you’re driving and go back to the screen that tel
8. [R51] 4/5 · US needrouting w/o uncontrolled left turns: app keeps saying to make a left turn into heavy traffic without a traffic lite. provide option to avoid this like UPS does. similar to "avoid freeways" on apple maps. apple maps routing seems better. and it autosnaps back into drive mode if u pinch zoom it. app gets stuck a lot esp in help. easy to press wrong buttons when u are delivering. taking ver
9. [R58] 3/5 · US Lost money: Overnight my app took an update and kept me from viewing certain features. It would not let me see some of my ratings. It would not let me dispute late arrivals amongst several other things. I was instructed to delete the app. And reinstall it. When the app came up, it would not let me allow push notifications. That means I set and was not able to get orders and notifications. My app w
10. [R162] 3/5 · US Fix your app: You guys need to fix your app . It keeps failing and you keep punishing the dasher for when the app fails
11. [R1] 1/5 · US Not worth it: Save your gas and time, they'll pay you $4 to go 8 miles and the tip will be $5, they don't care how much money you make nor the situation the world is in. They just want all their money and want you to suffer, as soon as you pass a restaurant or store they give you an order to turnback. It's not worth it
12. [R8] 1/5 · US App glitches issues: At first, this app had good orders, but later they slowly stopped. After working 10-12 hours a day, I only make $70 to $80. This is a total waste of time. Please don't download it.
13. [R10] 1/5 · US Very Disappointed: This app is a huge disappointment. I used to be able to work 2-3 hours a day (after work) and make up to $200. I had to take a break due to injury. I’m a Platinum Driver, however first day I DoorDashed, I made $7.75 in almost 1 1/2 hours. I ended it because I’m wasting time. 2nd day I made $7.25 in about the same time as previous day. Today I wasted almost 1 hour with not even 1
14. [R11] 1/5 · US waste of time: this app so dead .. you’ll make more $ walking the blade..
15. [R3] 1/5 · US Pyramid scheme: *Paid by an unpredictable rate and reliant on tips, half-baked app, constant changes to job process/moving goal posts, lack of professional support/labyrinth of ai “help” agents. Overall convoluted, seemingly to misdirect away from recourse. Don’t bother working for these delivery companies, save the effort for a more worthwhile venture and personal development. I’ve heard ane
16. [R19] 1/5 · US Worst Support Ever: Brand new dasher. App is having repeated issues with verifying me to gain access to other order types. I’ve tried all troubleshooting and tried on other devices. IT claims it’s because I “jailbroke” my phone. I haven’t. Nobody responds back to emails. I’ve gotten hung up on while trying to clarify issues. Ordered a physical red card a week ago and it hasn’t even been processed.
17. [R20] 1/5 · US Not happy: I applied to work for door dash then they said my info was incorrect. I have valid information, they just rejected my application overall. I wanted to talk to someone on the phone about it but your support team hasn’t responded to me, just rejects. I told them my email isn’t receiving anything so I wanted to use a different one. I got rejected again. I work for Uber Eats I have valid in
18. [R31] 1/5 · US a: Don't even think that anyone is going to help you with anything. You’ll do the work, and then, goodbye.
19. [R16] 2/5 · US bug with google map: The phone don’t stay on when using google map It get dim then screen lock Fix please
20. [R27] 1/5 · US Trash: There’s many issues with app ranging from their terrible GPS to their horrible customer service. But. I know this seems minor but I don’t need 6 notifications that my area is busy at the moment. I even get a notification that it’s busy when I have it paused while getting gas. The notifications are meaningless anyways because it’s never actually busy and the wait times are completely BS.
21. [R70] 4/5 · US Fix avoid tolls: I am frustrated that countless times I’ve keep getting deliveries that are sending me to tolls when I’ve already clicked the button for avoiding tolls and yet I still keep receiving them which I have to accept otherwise I get penalized for not taking those orders when I’ve already said I’m not taking tall deliveries please fix and also fix your stupid GPS. It is horrendous.
22. [R4] 1/5 · US Location Bug: Dasher is not showing or updating the correct location in my app. Leading to zero order offers. Please fix this location bug. I have already provided location access.
23. [R9] 1/5 · US Im platinum and they are not letting me have high paying orders: This app is a scam dont use it
24. [R36] 3/5 · US A driver: Idk what the matter is but I was almost getting to many over and now suddenly I’m getting zero offers idk what’s going on but I need my job :( someone help please It was working beautifully and since the parade downtown Portland I’ve gotten nothing and I happen to live in a populated red zone. I’m at a loss.
25. [R5] 1/5 · US DoorDash: Stealing tips not giving you the correct mount of payment to many glitches on the app things are not being accounted accurately. FYI, keep count of your hours and your pay so you know how much you’re getting back.
26. [R6] 1/5 · US No longer worth dashing at all: As drivers we are making less than 45% on average of what we earn as DoorDash has lost several lawsuits for underpaying us the drivers. They pay us less and supplement the minimum wage with our wages with the tips when they say we get 100% of our tips. When logging in and you pick your time they force selfies. Then the times you picked are no longer available. Beca
27. [R13] 2/5 · US It’s alright: As a platinum dasher, they don’t pay the platinum treatment provided, have you drive across the world for a small tip order, also they take off tips off orders the costumers originally put. Please treat us better.
28. [R28] 1/5 · US F this company: Door dash is running itself into the ground. Orders coming in for stores before or after they are open/closed and your expected to wait 45 minutes for said store to open and make the order or else you get marked in violation of contract. Even with the option of reporting the store as closed and sending pictures you’re still in the wrong. Getting sued for stealing tips from drivers.
29. [R7] 1/5 · US Shiddy: Don’t anyone become a dasher because these fools you fuk’ up once your not allowed to become a drive yall need people just take yalls buisness out of buisness you guys suck
30. [R17] 1/5 · US Denial for unknown reason: Got denied to dash until another review was completed in October of this yr. The lack of explanation is what bothers me
31. [R35] 1/5 · US DESERVES ZERO STARS: Long story short in May I randomly received an email stating my account was deactivated due to an identity issue. I have talked to several agents and supervisors. All of which have been very unhelpful, rude, and condescending. I got the runaround for months just to be told I would not be getting my account back. I plan to sue due for and hostile work environment discrimination
32. [R22] 1/5 · US Constant pop-up message while shopping for customer: I had two orders at Hy-Vee today. Both of them together total $40. One of them was over 100 items. I walked into the store with 80% charge on my phone. As soon as I started shopping, a message popped up telling me about substitutions from the customer. It did this every 2 to 3 seconds. It did it so much that halfway through my phone was down to
33. [R204] 3/5 · CA Tax and shopping quality: No hst 13 %. Please remove from app item found and original item found rating please. If item out of stock it's not our fault. In Toronto too many population and not always available at the stores all items. Please understand this situation and remove it from app. Thank you support doordash. We hope you change it!
34. [R211] 3/5 · CA Shopping orders: Si no está el producto baja tu calificación,si el producto se acabó baja tu Calificación y 👎 que gran ayuda para los dasher
35. [R272] 3/5 · CA dasher: no option to opt-out from shopping and recent update takes forever no idea
36. [R21] 1/5 · US Rules should apply to everyone!: I’m very dissatisfied with this app service. My girlfriend and I both downloaded the app and created separate accounts. We both did DoorDash for two days. She is able to cash out instantly, and I am not. When I contact support about my issue. They say I haven’t made 25 deliveries or been on the app for two weeks. Why can my girlfriend cash out but I can’t when we’v
37. [R14] 1/5 · US Waste of time and gas: Expect to lose money much more than make it. Save yourself and find something actually sustainable instead.
38. [R87] 5/5 · US CarPlay??: A you update for CarPlay?
39. [R221] 5/5 · CA Carplay: Kindly bring dasher app on carplay and android auto in next update. Also, i would like to suggest that, it would be awesome if you guys are starting Doordash Drive in dasher app. The probability for the success is high since you guys are really good at Quality. Thank you
40. [R273] 4/5 · CA Needs CarPlay App: This app is near perfect. It’s better than UberEats in every way. The only thing holding it back from being perfect is not having a CarPlay app. This is vital.
41. [R278] 3/5 · CA Great: Needs CarPlay app
42. [R34] 1/5 · US There is something really wrong here: The app no longer operate and functions efficiently. It’ll tell you the zone is full. This is busy, go over here. You go over there and now it says that zone is full. So you just left it open drive back over there so I called in and nobody has any troubleshooting advice they can give they try believe me they try and matter of fact, let me tell you where you’re