Amazon Store Card

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R59] 4/5 · US Like it: Easy to read, easy to navigate through. Works very well for me. Make one for the iPad please.
2. [R67] 5/5 · US Love it 😃: Always notifies me ahead of time before my bill is due. It is so easy to login and view history of recent / past purchases and pay my bill.
3. [R92] 5/5 · US Amazon app: It’s easy and makes paying my bill so simple.
4. [R99] 5/5 · US Amazon App: I love the Amazon app. It's super easy to use.
5. [R49] 3/5 · US It’s ok: While I absolutely despise Synchrony Bank and their shifty business practices, the app itself is fairly straight forward and easy to track payments and purchases. I see others starting that it takes days to post payment, I myself have yet to experience that. I’ve made several frequent payments and yes, it may take a day or two to pull from bank, my available credit almost always updates w
6. [R61] 5/5 · US Finally, rewards redemption!: After years and years, this app finally has edged out the mobile website for usability! This app if finally useful.
7. [R80] 5/5 · US It’s the little things: Really awesome change allowing cardmembers to see items associated with charges directly in the app.
8. [R104] 5/5 · US Amazon app: Very thorough- say access including itemized transactions of your spending .
9. [R6] 2/5 · US Rip off/ Slow processing: Basically 30% APR, not worth getting this card. Processing payments can take up to 3-4 days which is terribly slow and may cause a late fee.
10. [R16] 1/5 · US Processing nightmare: The app is terrible. It takes several days. Sometimes week for a payment to go through. But will instantly process when you complain. Made payments on due dates. Then get past due because it processed. No other card does this. Super cheap app from billion dollar company.
11. [R17] 3/5 · US Slow: It’s takes forever for their system to process a payment and release your line of credit. I usually just end up using my Walmart Mastercard for payment.
12. [R28] 1/5 · US Takes like 6 days for payment to post: Takes way too long
13. [R18] 1/5 · US Always Down: Every time I try to login, the app is always down. Rarely do I get to check my credit card balance.
14. [R19] 1/5 · US App crashes: The app crashes a tone of times . I haven’t been able to get in the app the last few days.
15. [R51] 1/5 · US Does not load: I have not been able to get it to load on my iPhone 15 pro for a few months now. I've been waiting for an update that fixes it but none of them have. It worked fine before.
16. [R60] 1/5 · US App disappears before I can complete any a…: frustrating isn’t it…
17. [R7] 1/5 · US Worst App: Never shows any transactions properly. Avoid this card and app!
18. [R26] 1/5 · US Has become useless: This app used to show details of Amazon orders for each transaction. In 2025, this feature went away, and now all you see is “Amazon Retail” for each transaction. This renders the app virtually useless. Seeing that each transaction is for Amazon is of no value. The web interface is WAY better.
19. [R38] 1/5 · US Go back to purchase details or lose customers! Also speed up pending purchases: One of your updates in the past showed purchase details so you could track and match the purchase amount with the actual purchase title and description. When making various multiple charges (especially ones that are for the same amount) it makes it very hard to track especially when they are pending for so long. Please
20. [R40] 1/5 · US Have to go to the webpage for all info: Why do I have to go to the website to see what the purchases are?
21. [R2] 1/5 · US Be careful with credit promotions: I made one qualifying purchase for the promotional 0% financing, but Amazon split my order into separate charges as the items shipped. Because of that, the promotion wasn’t applied, even though the original order met the required amount. I’ve been sent back and forth between Amazon and the credit card company, with neither taking responsibility. Customers shouldn
22. [R46] 1/5 · US Don’t suggest this card: They won’t show proper monthly bill in payment activity, you will see entire bill instead of monthly EMI. You need to calculate that from statement and pay orelse will be charged interest. And promotions won’t apply as shown when purchasing.
23. [R12] 1/5 · US THEY CLOSED MY ACCOUNT FOR NO REASON!!: BEWARE! I wouldn’t recommend this card because they randomly just closed my account for no reason and it made my credit age and credit score drop! Top 10 worst card I’ve ever gotten!
24. [R20] 1/5 · US Synchrony bank no sirve la peor tarjeta: La peor tarjeta del mundo Synchrony bank. Son malossss soy una clienta con un crédito excelente y con varios años de tener tarjeta con ellos, todos los meses dejaba mi tarjeta en cero, un día sin ser mi fecha de pago lo hice sin querer y no tenía el dinero en la cuenta, sin decirme nada me cerraron mi cuenta. Pero para colmo yo ya yo no les debía nada porqu
25. [R42] 1/5 · US GARBAGE!: They close your account for no reason thus messing up your credit. Did it to me twice now. Was on time with payments but because I linked my bank account numbers and used my debit card they said payments were late. Bulls***t. Get a card through someone else. These people are credit destroyers not builders!!!
26. [R45] 1/5 · US Synchrony bank needs a class action lawsuit: They closed my account permanently for literally no reason, ruining my credit score and bearing zero responsibility. Avoid like the plague. Open an Amazon credit card with a real bank, not this fraud clown house.
27. [R8] 1/5 · US Costumer Service: Cheap service
28. [R9] 1/5 · US Unfriendly: I had an issue with customer service and I suppose I hurt their feelings. After the call they cut my limit for no other reason than human vindictiveness which tanked my credit rating for a few months. Went from 700 to 650, back now but Beware.
29. [R24] 1/5 · US Zero: Synchrony bank puts you through H*^L just to change a phone number!! Ridiculous!!! I can’t stand being on the phone and shouldn’t have to jump through 10 hoops to change a phone number! I refuse to send a video of myself to anyone or my ID over text. Find another way that doesn’t sound like a scam. I will be deleting my card and canceling due to very poor service and the inability to change
30. [R33] 1/5 · US Terrible product: The app is awful. The underwriter Synchrony is nothing but incompetent. Their live chat is somehow useless less. The transaction information is extremely unclear and it is overall a terrible customer experience.
31. [R1] 4/5 · US Balance details is missing: Can you please finally add a current balance after each transaction to show the total amount after each transaction that would make it easier to track the balance
32. [R14] 3/5 · US Longer Activity: The only issue I have with ASC app is that you clear out all the activity at the end of the month, or maybe it is at the end of the billing cycle. It would be so much more helpful if you could keep a rolling month of activity on the app. When you clear it, I have to go to the statements which are a jumbled mess…payments in one section, purchases split in two pages (if you buy a lo
33. [R21] 4/5 · US Amazon App: I don’t have an issue with the app. One thing I would do to improve it would be to add a running balance beside the transactions.
34. [R31] 2/5 · US Very basic: Can't see even upcoming payments
35. [R23] 1/5 · US Unsecured app: The app doesn’t have Multi Factor Authentication, so this puts users at extreme risk of identity theft.
36. [R88] 3/5 · US Face ID doesn’t work properly: Everything else works or gets better with every update. But, Face ID enabled doesn’t actually scan your face. I have covered the camera and I am still logged into my account. What kinda of security is that?
37. [R11] 1/5 · US Past Due Glitch: App used to work great. Now even though the payment is made in full and on time, the account shows past due?
38. [R15] 1/5 · US AUTO-PAY DIDN’T WORK: AUTO PAY DIDN’T WORK AND IT TANKED MY CREDIT SCORE. GARBAGE APP
39. [R91] 3/5 · US Not sure what happened after the last update.: I have never had any issues with this app. There’s always been a little bit of a slowness, but no big deal at all. After the most recent update I logged in, I made my payment before the due date. And then I got an email from Amazon stating that my Amazon synchrony payment was late. I thought I just made that… So I log on and there was no payment and I
40. [R3] 1/5 · US Don’t use credit services.: They love deleting my reviews. They love it sexual exploitation. I literally can’t access my account. I’m completely locked out. I can’t even access the account for charges. They will change the interest and any second. They’re literally forcing bad interest on me. They win. They get money.
41. [R4] 1/5 · US Account activated without knowledge, never received card nor notifications of payments due: Amazon and this card/bank absolutely killed me. I applied for a card to earn 5% back on Amazon purchases however, I never received my card. I had zero knowledge that my account was active, apparently they begin charging your Amazon membership upon approval. I am in the military and come home from working ou