Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
User consensusAlternativesIs it worth it?
The verdict on

LoJack Go

55
User verdict / 100 High confidence Divided

LoJack Go is highly valued by users for its ability to locate stolen vehicles and provide peace of mind, but recent reviews indicate significant issues with location accuracy, real-time updates, and app stability, contradicting the lifetime high rating.

4.9★ lifetime (34,705) Free + in-app purchases since 2018 by Spireon, Inc. updated 4.0 mo ago recent negative 46% 120 reviews across 1 regions
Location Accuracy Real-time Updates App Stability & Bugs Login & Support Issues Theft Recovery & Security
5★86
4★7
3★18
2★24
1★69
recent reviews across 1 regions, vs the 4.9★ lifetime average

LoJack Go is a vehicle tracking app that offers features like real-time location updates, geofencing, and theft recovery. While many users praise its effectiveness in recovering stolen cars, a significant portion of recent reviews highlight persistent problems with inaccurate location data, delayed updates, and app functionality issues.

What users like

  • Effective in recovering stolen vehiclesR11R60R80R81
  • Provides peace of mind and securityR2R16R20R58
  • Offers useful alerts like low battery notificationsR15R20R74
  • Easy to use interfaceR3

What users complain about

  • Frequent issues with inaccurate vehicle locationR4R5R17R30
  • Significant delays in location updates, often hours or even days behindR9R10R33R41
  • App often freezes, crashes, or fails to load informationR6R48R63R64
  • Notifications (e.g., geofence, speed) are unreliable or delayedR7R52R57R59
  • Users report being unable to log in or reset passwords, with poor customer supportR21R22R24R25
  • Inability to view recent trip details or historical dataR65R67

Latest update · v3.9.1

What the developer says changed (the verdict above weighs this against what reviewers report):

Bug fixes & improvements.

Recurring themes

Location Accuracy negative
Many recent reviews report that the app provides incorrect or approximate vehicle locations, sometimes showing the car in a different city or simply not where it actually is.R4R5R17R30
Real-time Updates negative
A significant number of users complain about severe delays in location updates, with the app often showing vehicle positions from hours or even days prior, making it ineffective for real-time tracking. This contradicts the developer's general 'bug fixes & improvements' note as users still report core functionality issues.R9R10R12R31
App Stability & Bugs negative
Users frequently report the app freezing, crashing, or failing to load information, particularly when trying to view trips or refresh locations. This indicates that the 'bug fixes & improvements' in the latest update may not have addressed these critical issues for many users.R6R23R27R48
Login & Support Issues negative
Several reviewers are unable to log into their accounts, reset passwords, or create new accounts, and report receiving no response from customer support after reaching out.R21R22R24R25
Theft Recovery & Security positive
Despite the technical issues, many users highly value the app for its primary purpose: successfully locating and recovering stolen vehicles, providing a sense of security and peace of mind.R1R2R11R13

Who it's for

This app is for vehicle owners who prioritize the core function of vehicle recovery in case of theft and are willing to tolerate significant inconsistencies in real-time tracking and app stability R11R60R80. It is not for users who require consistent, real-time, and highly accurate location tracking or reliable notification features R4R5R41.

Evidence note: The recent review sample skews heavily negative regarding functionality, while positive reviews often highlight the app's effectiveness in theft recovery. There is strong, consistent evidence for both pros and cons, with the negative aspects being more detailed and frequent in the recent feedback. The lifetime rating of 4.85 suggests historical satisfaction, but the recent trajectory is clearly downward.

Frequently asked

Does LoJack Go provide real-time vehicle tracking?
While some users report real-time updates, many recent reviews indicate that LoJack Go frequently experiences significant delays, often showing vehicle locations from hours or even days in the past, rather than live tracking R9R10R41.
Is the LoJack Go app reliable for vehicle location accuracy?
Many recent users report that the LoJack Go app's location accuracy is poor, often showing the vehicle in the wrong place, sometimes by a significant distance, or being stuck on an old location R4R5R17R30.
Can LoJack Go help recover a stolen car?
Yes, numerous users credit LoJack Go with successfully helping them locate and recover their stolen vehicles, often providing the exact location to authorities R11R60R80R81.
Are there issues with LoJack Go notifications?
Yes, many users report that notifications, such as geofence alerts or speed limit warnings, are either not received at all or are significantly delayed, sometimes by hours R7R52R57R59.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R11] 5/5 · US Jammin In New Orleans: My car was towed on vacation in New Orleans. My wife thought it was stolen. We quickly located it with the LoJack App. We were terrified at first. I love this app. It’s a pin point location to where it is. Absolutely fabulous ❤️🖤💙
  2. [R60] 5/5 · US thank you.: my car was stolen from a gas station yesterday around 6:10pm & i used this app like i was the cops to track my car down lol.. im young and i work really hard for my money while doing it all alone. yeah the police found it beat up & completely dirty BUT it was really the tracker that led me to it. i appreciate this app because my car probably would’ve never been found how most are in my
  3. [R80] 5/5 · US It got my car back !!!: My car was stolen on Sunday the 16th of July 2023 and because of my LoJack and help from the police in Maryland I was able to contact them and tell them exactly where my car was at they went to the location I provided them and my car was recovered.
  4. [R81] 5/5 · US Good app: Happy this app found my car when it was stolen
  5. [R2] 5/5 · US Great service: Amazing work when it comes to watching your vehicle
  6. [R16] 5/5 · US LoJack Go: LoJack is alright I can see where my car is makes you feel secure
  7. [R20] 5/5 · US Love the app: I have piece of mind knowing where my car is. Also the alert function is great. I got a notification my battery was bad and was able to get it replaced before I was stranded.
  8. [R58] 5/5 · US Great Sleep: My last car got stolen 3 times in 8 months. I bought another used vehicle with LoJack. And now I sleep good. Thank You for your product! Ernie
  9. [R15] 5/5 · US Review: I didn’t know this app notify you when my battery has low voltage that’s awesome
  10. [R74] 5/5 · US Thanx LoJack: Lo Jack cools blooded I love it, even let’s u know how much battery life n Voltages u have.. super dope app I recommend everyone get this jawn.
  11. [R3] 5/5 · US The Opportunity: Easy Usage
  12. [R4] 1/5 · US No buena: No te da la hubicacion correcta solo un acercamiento te toca buscarla por si solo
  13. [R5] 2/5 · US Not having accurate location: I’ve been having issues with this app updating the correct an accurate location for my vehicle it’s been stuck on this one location for a hour an it’s not even saying my car is moving this really freaking sucks
  14. [R17] 3/5 · US Accuracy: Location pings are way off had me pinging in the middle of the woods
  15. [R30] 1/5 · US Garbage: It shows my car on one side of town that I don’t even live at but car is in front yard what a joke thanks lojack
  16. [R9] 1/5 · US Needs update: It takes several minutes and several refreshes to get a accurate location
  17. [R10] 1/5 · US Terrible App: This app will say i’m at wawa which i am and a hour later saying im still located at wawa instead of at the destination im actually at. Smh
  18. [R33] 2/5 · US Disappointed: I hate this app. Every time I try and look at the location of my vehicle, mind you my bf and I share the car, I can never look it up. Or it takes 30 mins to update from the 8hr ago location. I’m over this app. It’s pointless if it can’t do its job. I’ve been refreshing it and still says the last time of location was at 10:20 pm. Although I know he’s working, I do check ins since he w
  19. [R41] 3/5 · US Useless app, plays back my car coordinates with 6 hours delay: For over six months, I’ve tried to get the app support’s attention. Sometimes they ask questions, like what my number is, but no fixes have been made so far. At random times, about once per week, the app starts to produce notifications and show GPS coordinates of my car with a huge delay, sometimes up to 6 hours. It really stressed me
  20. [R6] 4/5 · US My Equinox named White Beast: It sometimes freezes up, and I don't know where it is exactly.
  21. [R48] 3/5 · US Ugh!!: The server is always messed up for hours like fix this already!!
  22. [R63] 3/5 · US Trips not working: I e had lo jack for my car for a year and was working fine until about 3 weeks ago, now it crashes when I try to load a trip Anyway to update the app and fix this issue?
  23. [R64] 4/5 · US Closing out: App for last couple of weeks is not tracking trips every one shows blank. When I click on them it forces close the application. I have deleted and reinstalled still not working. No issues other than this
  24. [R7] 1/5 · US What’s the point of this app: If I could give 0 stars I would It is April 2026 my last known car location is showing from July 1 2025 my car has Been stolen multiple times someone tell me what’s the point of this app? I’ve never gotten a alert for anything Yo tv
  25. [R52] 1/5 · US Notifications 👎🏾: Just jumped up at 2 in the morning after getting an alert that my car was driving up the road from my house only for it to be parked right where I left it!!! I’ve had this service for 2 years but these last few months have been the worst.
  26. [R57] 2/5 · US Notifications don’t work right: Just as everyone else says, you either don’t get notified or it does it hours later. And the settings for notifications have been jacked up since I’ve had this app…always shows an error, so that’s probably why they don’t work right.
  27. [R59] 2/5 · US Update this app for bugs!!!: This app needs a major update. I used to get notifications about my geofences but now I do not get alerts anymore. My notifications are on according to the LoJackGo settings and my iPhone settings but i still can’t get the notifications. i also get an error message when i try to switch it on & off that does not end up solving the issue.
  28. [R21] 1/5 · US Cant log in.: Since the update I cannot log into my account. It says the password has been updated but I never changed anything. Sent an email to support last week, no response and am currently still on hold for an hour.
  29. [R22] 1/5 · US NO CUSTOMER SUPPORT OR HELP: I have been locked out of my account for some days. I’ve been reaching out. I’ve called, no one is picking up. It would be nice to be able to track my vehicle or at least log in. What’s the point of the app if I can’t log in???
  30. [R24] 1/5 · US App needs to work on!!: It keeps saying i need to update my password because stuff has been updated but everytime i tried it was glitching. Then i deleted and redownloaded the app now it won’t connect to the server
  31. [R25] 1/5 · US Can’t even use this app: I only have had this app for a few weeks and when I went to login it kept saying my apple password changed. I uninstalled and reinstalled the app and now I can’t get in the app at all.
  32. [R65] 2/5 · US App crashing: Trips not showing the details of the trips just the number of trips. What happened to the data?
  33. [R67] 2/5 · US Trips are not working!: When I click on trips and choose a date it shows me how many trips I e been on but does not tell me the addresses anymore of where I have been! Why?
  34. [R12] 5/5 · US No happy: My LoJack Go isn’t working properly it hasn’t updated in months and when I try to do it manually it still stalls an never update the location
  35. [R31] 2/5 · US Slow Jack: I often do not get current vehicle location when prompted. Everything else is stellar.
  36. [R23] 2/5 · US Could be better: It’s has its moments when it starts to act up and struggles to get back to normal
  37. [R27] 1/5 · US Worked Great for a while: Worked great for a while but now it’s not working at all and just says unknown issue connecting to our servers.
  38. [R1] 5/5 · US Awesome: Great real time updates to watch my kids lol
  39. [R13] 5/5 · US Amazing!!: I’m so happy the dealership offers this! I absolutely love it!
  40. [R54] 3/5 · US Speed detection: Have only one issue. Don’t register when going over speed zone. It use to when it was under the other company before LoJack

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store