Afterpay

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R6] 5/5 · US Love! Love! Love!: Afterpay is the absolute best company on the internet! Without Afterpay I couldn’t afford a lot of the items I’ve purchased. Thank you Afterpay for spoiling me rotten!
2. [R38] 5/5 · US Buying things I want.: I’ve been able to buy my Michael korrs purses. Get massages and never worry about having to come up with everything up front. I have the freedom to enjoy making 4 easy payments no interest.
3. [R61] 5/5 · US No interest!: I really love and appreciate Afterpay! It is convenient, easy to use and no interest! It’s like using the old school “lay away” payment form before high interest credit cards were the payment of choice. Unlike “lay away”, you pay equal installments and get your purchases up front. You don’t have to pay anything off before you get your purchase!😃 It’s a great way to take control of yo
4. [R159] 5/5 · US Great Pay options without going in to debt: I truly appreciate being able to make purchases with a budget i can afford and have the ability to pay it in 4 . I used it for Christmas shopping last year and it was a great relief not to have to worry about having credit card debt or interest to pay in the end . Thank you After pay !
5. [R134] 5/5 · US Useful app: Helped me out during Christmas 😅
6. [R242] 4/5 · US Was Life Saver: I’ll try to keep the story concise. Recently, I was forced to leave my home and had to find a new place, which cost me nearly $6000. That was all the money I had, and I mean all the money I had was enough to move into a new place, so I wasn’t homeless, but I literally had nothing else until my next payday. A friend recommended this service to me, and they were able to prove me for
7. [R285] 5/5 · CA Amazing option!: Very easy fast and pretty wow! I can’t pay full price but the biweekly option it’s awesome! I can get anything I can afford! Love it
8. [R9] 5/5 · US Super helpful: Helps me buy what I need either in-store or online. The gift cards help with grocery shopping when short on cash and the customer service is always helpful if I have any questions are issues. 1000% recommend
9. [R197] 5/5 · US CONVENIENT AND THE BEST: Really really helpful with everything from motels to clothes to shoes the best out there i even got behind they were super helpful if you looking for an app AFTERPAY is the one to choose
10. [R1] 1/5 · US Cant Use After Years of Building: I recently tried using Afterpay for a purchase that I couldn’t afford to pay all at once. Every time I reached checkout, the app let me select a payment plan like everything was working, but as soon as I confirmed it, I got a generic “Something went wrong” error. This happened every single time. What makes this even more frustrating is that I have a $3,000 spendi
11. [R27] 4/5 · US Messing up: I have no idea what happened, I’m an avid shopper online and I love using Afterpay. For some reason when I pay on Amazon it kicks my payments back all the time. I have to redo the pay1in-4 card multiple times delays my purchases because it does not accept them. Can you please fix this. It was flawless before now it’s nothing but issues.
12. [R43] 2/5 · US Not letting me checkout: I have been trying to place an order for 3 days and will not let me checkout. I have tried multiple stores
13. [R47] 1/5 · US It won’t create a single use card!: For the last month I’ve been trying to use the afterpay app to make a purchase at Walmart. I get through the process until it says it will create a single use card…but then it doesn’t create the single use card. I’ve, deleted the afterpay app, I’ve deleted the Walmart app. I’ve turned my phone off, reloaded the both apps and didn’t try for few days and still it
14. [R3] 1/5 · US worst shopping experience ever: I will try to be as succinct as possible as I have already probably wasted 10 hours plus dealing with their alleged customer service team, customer service managers, etc. Long story short, they invoiced me twice, exact duplicates, for an order I made around Christmas 2025. Around that same time I also ordered two books for which they charged me over $150 but actua
15. [R4] 1/5 · US Horrible theives: This company should be sued til they don’t have a cent left. Unresponsive customer service. Website doesn’t work. Harass you for payments that are NOT DUE YET!!! Do not use them, you’ve been warned
16. [R16] 1/5 · US Support sucks: Froze my account for no reason. Told me to send pictures to get it unfrozen. I did and it’s still frozen. Support hasn’t responded in days.
17. [R17] 1/5 · US Support is useless: Horrible customer service do not waste your time
18. [R21] 1/5 · US Zero stars: I had used Afterpay from Nov 2020-June 2026. I always paid on time and had built up over $2k credit line. They decided to randomly freeze my account for an identity check and requested a copy of a photo id and a bank statement. I have no problem scanning my id; however, my bank statements are NONE of their business. They have records of my payments and I’m not providing them with inv
19. [R24] 1/5 · US Inaccessible customer service and random freezes: They froze my account till I could prove I’m a rea person. They asked for one bill and a drivers license. I provided 2 bills a lease agreement and my drivers license and theres still a freeze on my account a week later. My friend had to google a phone number for them which worked once I navigated the difficult ai bot. They have a LOT of progress t
20. [R29] 1/5 · US Afterpay: Kicked me out of my account for no reason I have spent a lot of money through you
21. [R8] 2/5 · US It’s okay: Firsti thought afterpay was the best !!! Then my check was delayed by 4 days I paid my bill they paused my account told me I had to built good payment history back up after being with them 2years !!! Definitely paying them off and never using again
22. [R18] 1/5 · US Opción muy regular: Le doy solo una estrella por que no puedo entender como es posible que luego de tener un historial limpio de compras y pagos por una vez que no pude pagar a tiempo una cuota la cual pague a los 5 dias despues me bajaran de tener 600 para gastar a tener 100 😞 en verdad tenia pensado hacer unas compras con la cantidad que ya tenia disponible y de un momento a otro me quitaron esa
23. [R72] 3/5 · US One hour missed payment?!: You guys really dropped my spending limit $700 for a missed payment that was one hour late wow I don’t know about using you guys anymore because that’s just ridiculous. I had an $1800 spending limit and I miss my payment by one hour and you guys drop my spending limit to only $1100. Shame on you. It wasn’t even a whole day overdue and you guys decrease my spending limit
24. [R97] 3/5 · US Its okay: Afterpay is okay. But they only thing i dont like is when they try to take a payment off your card at 6 in the morning and you paycheck dont hit till 3-4 in the afternoon and once it hit you make a payment and they lower your credit limit down. And they say you are late even though the day is not over with. I like zip way bettet
25. [R11] 1/5 · US Couldn’t login: No point if I can’t access my account, many potential users facing this issue.
26. [R14] 1/5 · US App doesn’t make sense: I downloaded this app after hearing how great it was. It was all good until it came to paying. It said that I couldn’t pay with the app since “I didn’t exist”. So I decided to delete everything and restart again. I downloaded the app again and it keeps saying that I already have an account. But I deleted that account. So now I can’t use it. Please let me know what I can do,
27. [R25] 1/5 · US Can’t use the app: Changed phone numbers and changed it on afterpay via online but when it comes to the app I can’t use it. It’s been like that for over a year . They can’t seem to figure out why . When I log into the app the code goes to the old number even tho it’s been updated to the new
28. [R33] 1/5 · US Account issues: Can’t create an account because “email already in use” can’t sign in because “email is not associated with an account”
29. [R13] 3/5 · US It’s good but..: This app is great the only thing is Ive been using it for a while and have a lot of money I can use for my limit but they don’t give eligibility to everyone for them to have a afterpay card where they can use it in store so you would think with what I have they would trust me enough for the card but according to the support team they practically pick and choose who gets the card m
30. [R15] 1/5 · US No me deja aser pay in store: Estoy batallando mucho para pagar en la tienda
31. [R19] 1/5 · US Sucks: Zip is way better, can use zip virtually anywhere. Afterpay you cannot. Unless you want to pay a monthly subscription. Afterpay gives a spending limit you can’t even use. Have a credit line over 650 dollars and can only use 25 dollar coverage at select stores. It’s basically useless.
32. [R332] 4/5 · CA Pay in store feature not available!: Where is the pay in store feature? Saw It popping up but not able to get it. I’m in Canada.
33. [R35] 1/5 · US Ssn?: Why do I have to share my personal information just because I’m using you as an intermediary? That doesn’t make sense.
34. [R80] 4/5 · US Weird: I’ve used this app for years but lately it had been asking me for social security number which I don’t have so I stopped using it.. I checked yesterday and payed some stuff with afterpay and it was approved without asking me for ssn … wonder why they changed it again
35. [R12] 1/5 · US This company commits fraud: They take your money without placing orders
36. [R23] 2/5 · US Scammers !!!: Biggest scammer I did a payment and it only went to one account, when I called customer service they said unfortunately I lost that money and I won’t get a refund or the money credited to my account! Don’t waste your time
37. [R40] 1/5 · US Applying Payments to accounts: I paid my account off early back around the 19th of May and it has not been taken off my account yet and it’s now June 8. I have submitted documents of proof and still nothing about clearing up my account so I can close it out. Watch you account closely please.
38. [R148] 5/5 · US now! not accepting pay with credit card.: I don't mind pay little fee but you can only pay with debit card , credit card payment option is automatically faded and not accepting ! . even i paid before due date they changed again same amount. sent message to refund it double charged not responding
39. [R202] 3/5 · US New changes suck: I’ve been using afterpay for about 3-4 years now. I’ve always made on time payments and worked my way up to a decent credit limit. Due to some bad advice from a representative I lost $1000 in credit. Now they have a finance charge for all gift cards and because of that you can no longer include them in bulk pays. I hate the changes and they do not benefit anyone. I will build my
40. [R259] 3/5 · CA Disappointed: They use to have Lego gift cards I bought a few and paid them off and got myself a good balance but now they have taken the gift cards away and you can no longer buy then
41. [R268] 3/5 · CA bring back features: been using for a year and never had any problems with payments or security but i’m disappointed you guys got rid of the favourite / budget feature.
42. [R20] 1/5 · US The auto fill button does not work on Walmart: This is a non-stop issue with after pay and it’s app only. It cannot auto fill on Walmart.com and does not give any other option other than the stupid autofill option that is non-functional
43. [R22] 2/5 · US Stalls on stores: Freezes on certain stores
44. [R10] 2/5 · US Identity Verification: I cannot verify identity and everything is correct , chat is no help
45. [R344] 3/5 · CA Missing tabs on my afterpay app: I don’t see the card tab on my apple pay app… help!!!
46. [R116] 5/5 · US Listened to My Last Review: Thank you for getting rid of the silly interest on gift card purchases, and also bringing back making payments with credit cards.
47. [R128] 5/5 · US Thanks Afterpay: Thank you for not having the interest rate anymore especially when I’m going through a difficult time with a relationship! Thank you!
48. [R321] 5/5 · CA Brilliant performance: The best thing in this app is interest free purchase . Appreciated
49. [R347] 3/5 · CA Mixed: I was a ardent fan of Afterpay, I used afterpay when I was in New Zealand, there was an option to use it in store and almost all the stores in Auckland except afterpay🥰. But in canada the usage is been limited, no store payment option-only limited stores are there🥺😢😢
50. [R350] 3/5 · CA Afterpay card doesn’t work in Canada: Love that Afterpay is accepted in Aritizia but so disappointed when I got an email for in-store purchases using their card, but turns out it’s not available in Canada!
51. [R5] 1/5 · US Horrible policies: The same thing happened to me that happened to meany others. They discriminate against those who are poor and lower income despite the fact that those are the people they target. If you let even the smallest bill be overdue for too long, even if you were hospitalized several times, jobless, nearly homeless, broke, no way to pay it. And then eventually pay it off in full. It does
52. [R31] 1/5 · US Worse customer service: I was in the hospital for 3 months no income waiting on disability and Afterpay bans me for an $8 payment I couldn’t pay, then I paid asap and nothing still says I owe orders after 2 days I get a automated response saying I cannot and will not be accepted back to Afterpay , after the thousands I’ve spent in there purchasing app. Wow just wow Afterpay yeah you’re really for
53. [R26] 2/5 · US HORRIBLE SERVICE: Waited for ever for help and the app still ain’t gave anything GET A BETTER SUPPORT LINE
54. [R44] 2/5 · US Single use card glitch: Does not properly autofill single use card specifically on walmart and it wont show me the card numbers to manually enter them.