Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Gratitude

65
User verdict / 100 High confidence Divided

Gratitude by Hapjoy Technologies is a highly-rated journaling app that effectively promotes mental well-being and a positive outlook through prompts and features like vision boards, but recent reviews highlight critical bugs, including persistent re-downloading and loss of journal entries, alongside concerns about subscription pricing and unresponsive customer support.

4.9★ lifetime (44,884) Free + in-app purchases since 2018 by Hapjoy Technologies Private Limited updated 0.2 mo ago recent negative 13% 120 reviews across 3 regions
Mental Health & Gratitude Data Loss & Bugs Subscription & Pricing Prompts & Content Customer Support
5★195
4★14
3★8
2★8
1★25
recent reviews across 3 regions, vs the 4.9★ lifetime average

Gratitude is a popular journaling app designed to foster a positive mindset and improve mental health through daily prompts, affirmations, and a vision board feature. While many users praise its effectiveness and user-friendly interface, a significant number of recent reviews report severe technical issues and dissatisfaction with the paid features and support.

What users like

  • Effectively improves mental health and promotes a positive outlook.R1R5R7R8
  • Offers engaging prompts, challenges, and affirmations that guide journaling.R7R11R24R35
  • Includes useful features like vision boards and photo integration.R8R11R17R49
  • User-friendly interface and simple to use.R3R7R49R51
  • Free version offers substantial value and functionality.R3R6R51R63

What users complain about

  • App persistently re-downloads itself after being deleted, acting like a virus.R10R15R19R21
  • Users report losing journal entries and data, sometimes after updates or phone transfers.R48R59R73R83
  • Customer support is unresponsive to issues like lost data or subscription problems.R48R90R145
  • Subscription model is considered expensive, and some users are charged prematurely for trials.R14R20R62R84
  • Streak feature is demotivating, resetting to zero if a day is missed.R9
  • Pro features, including vision board capacity and restoring purchases, are not always recognized or functional for subscribers.R145R126R186R237
  • Some features, like music, post viewing, and image import, are not working correctly.R13R144R238
  • Prompts can be repetitive, and there's a lack of variety in affirmations for free users.R38R85R92R132

Latest update · v5.7.3

What the developer says changed (the verdict above weighs this against what reviewers report):

Thank you for being part of the Gratitude community! In this update, we’ve focused on helping you stay consistent and improving overall stability: - Under the hood improvements Loving the app? Please consider leaving us a review - it helps more people discover Gratitude.

Recurring themes

Data Loss & Bugs negative
Many users report critical bugs, including the app automatically re-downloading after deletion and the loss of years' worth of journal entries, often after updates or phone changes. This contradicts the developer's claim of 'improving overall stability' in the latest update.R10R15R19R21
Mental Health & Gratitude positive
The app is widely praised for its effectiveness in improving mental health, fostering a positive outlook, and helping users practice daily gratitude. Many find it grounding, inspiring, and a valuable tool for self-reflection.R1R5R7R8
Subscription & Pricing negative
Many users find the subscription price expensive, especially for features like vision boards or restoring past entries. There are also complaints about being charged before free trials expire and the lack of a one-time purchase option.R14R20R62R84
Customer Support negative
Several users report receiving no response from customer support after contacting them multiple times regarding lost data, subscription issues, or other problems. One user mentioned having a positive experience with support.R48R90R145R27
Prompts & Content mixed
Users appreciate the thoughtful and engaging prompts and challenges, which help with self-reflection and overcoming writer's block. However, some note that prompts can be repetitive, and there's a desire for more varied affirmations, especially in the free version.R7R11R24R35

Who it's for

This app is for individuals looking to cultivate a daily gratitude practice, improve their mental health, and engage in self-reflection through guided journaling R1R5R7. It's particularly suited for those who appreciate prompts, affirmations, and visual tools like vision boards R11R49R85. It is not for users who are sensitive to streak-based motivation, as missing a day resets progress R9. It is also not recommended for users who prioritize reliable data backup and responsive customer support, given the numerous reports of lost entries and unaddressed issues R48R59R90.

Evidence note: The recent reviews show a significant negative shift compared to the lifetime rating, with numerous reports of critical bugs like persistent re-downloading and data loss. While the developer's notes mention 'improving overall stability,' recent user experiences directly contradict this claim. The positive aspects are well-supported by a large number of reviews, but the negative points are severe and frequently mentioned.

Frequently asked

Does Gratitude by Hapjoy Technologies offer a free version?
Yes, Gratitude by Hapjoy Technologies offers a free version that many users find valuable and functional, providing access to most core features like journaling and daily zen content R3R6R51R63.
What are the common issues with the Gratitude app?
Common issues with the Gratitude app include it persistently re-downloading itself after being deleted, loss of journal entries and data, unresponsive customer support, and concerns about the subscription pricing model R10R15R21R48.
Can I use the Gratitude app to track my progress?
Yes, the app includes a streak feature to track consistent journaling, but users report that missing even one day resets the streak to zero, which can be demotivating R9.
Is customer support for Gratitude responsive?
Based on recent reviews, customer support for Gratitude is generally unresponsive, with multiple users reporting no replies to emails or in-app contact regarding lost data or subscription issues R48R90R145.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US Excellent for Mental Health: This app is creative and effective in improving mental health.
  2. [R5] 5/5 · US Teacher: Absolutely love this app, I use it everyday and it helps me live day by day, moment by moment and keeps me on track for gratitude which is the best way of life.
  3. [R7] 5/5 · US Love this app!: It keeps me grounded and I look forward to the reminders. The prompts are so thought provoking for me. It’s quick and so user friendly! I highly recommend this!
  4. [R8] 5/5 · US My Favorite App!: I have used this app for years and suggested it to other others. I love how I can add photos. My gratitude lists become a memory journal of all that’s good in my life. I cannot recommend it highly enough.
  5. [R11] 5/5 · US I love this app (especially the Vision Board feature!): I appreciate the prompts,and challenges, to write ✍️ and remember the many things I have to be grateful for. I especially love the vision board feature - so worth subscribing to the Pro version for this feature! ❤️ So much love and care has gone into making and continuing to improve this app. Highly recommend 🙏
  6. [R24] 5/5 · US AUDHD Approved (tentatively): I usually struggle with gratitude journals because they either feel too forced or boring. So far, I like the challenge I am currently working on, and I really like the prompts. You can add your own affirmations free and the daily zen section has enough content to scroll through each day and find a reading topic or a usable/relevant affirmation. If the subscription we
  7. [R35] 5/5 · US Inspirational: This app is extremely useful- not only has this app saved me from writers block- but also provides insight and self awareness questions to help guide writing in a positive way. I recommend this to anyone who is still learning to journal
  8. [R17] 5/5 · US Favorite app: I really enjoy the app. The widget is one of my favorite parts of the app. I can move through my pictures right on the Home Screen. The only thing I would change is being able to add more pictures to the widget. I would give this app 10 stars if I could. I recommend this app. Really helps with my anxiety.
  9. [R49] 5/5 · US No. 1 🏆: This is my favorite app! It has so many wonderful facets to it. From the journal and prompts (which are super helpful), to the Affirmations and Daily Zen quotes, and “Think Better” memes (I save almost all of them), to the daily “thank you” (which I use a lot for my random acts of kindness). Also love that you can create vision boards. This app has it all and is very user friendly!
  10. [R3] 5/5 · US best app: simple, adorable UI, no subscriptions. by far better than any other
  11. [R51] 5/5 · US Just what I need: This journaling app is simple to use. I appreciate the ability to select areas of your life to focus on, and then the different prompts each day to inspire you and encourage you to look deeper at parts of your life you may not typically have thought to be introspective of (i.e. your body, or your pet). It encourages me to be grateful of a holistic view of my life. Also, you can u
  12. [R6] 5/5 · US Best free app ever: I love it
  13. [R63] 5/5 · US I love it!: It helps me reflect a lot and it always has really great prompts it does have a version that costs money but there is also a free version it’s great!
  14. [R10] 1/5 · US DO NOT DOWNLOAD THIS APP: I will contact the BBB, as I have never downloaded this app and now every time I delete it, it shows up back on my Home Screen every other day, unauthorized.
  15. [R15] 1/5 · US Can’t delete 🫪: I’ve deleted this app many times, and it keeps coming back. Every. Single. Day. I’m not sure how you could mess up so badly that your app is acting as a sort of virus, but I (and at least a few others) would really appreciate it if you’d make it your top priority to fix it. It’s a good app, sure, but not so good that I should be forced to have it downloaded… Do something about this
  16. [R19] 1/5 · US App that won’t go away: I have to delete this app every day because it will not go away. I deleted I come back a few hours later and it’s back on my screen. Sometimes I delete and the next day is back on my screen.
  17. [R21] 1/5 · US Unable to delete: The app has an auto-redownloading and comes back every day after I deleted it (and now it’s getting worse even twice a day!) Please understand some users just no longer need the app. If there’s a bug please fix it soon. Very annoying user experience.
  18. [R48] 3/5 · US Great App, No Support: I have enjoyed the app for several years, but when I had an issue with losing entries in process of moving to a new phone, I have reached out to their support 3-4 times at least y email and through the app and have gotten zero response. So I don’t know whether the development team is gone or what the story is, but it makes me question whether I want to keep paying for the
  19. [R59] 1/5 · US All gratitude journal entries lost: I understand it’s an upgrade/you have to pay to back up your data, but I have only been using this app on this phone and one day when I updated the app I lost EVERYTHING. I have had this phone for two years without deleting the application so that is two years of entry lost for seemingly no reason when I updated the application. Please do not expect any of you
  20. [R73] 1/5 · US Bull: I’ve had this app for 3 years. I updated my phone yesterday to find out that all of my journaling for the last THREE years has been deleted. Why would my app info delete from a PHONE UPDATE. I will not be paying for my renewal.
  21. [R83] 1/5 · US Deleted Journal Entries: After entering dozens, if not hundreds of journal entries into the app over the past several months, I noticed today that all but 7 had been deleted from the app! So disappointing. I will not be renewing obviously. The quest for the perfect gratitude/journaling app continues…
  22. [R90] 1/5 · US Data erased: All my entries have been deleted from one day to another. I have reached out multiple times to customer service and I haven’t received any assistance. Paying for an app that doesn’t even offer assistance.
  23. [R145] 3/5 · US App Isn’t Recognizing Gratitude PRO: I wanted to start using this app more in the new year, but it no longer shows that I have Gratitude Pro. I purchased this for a year in March 2024 so should still have it for a couple more months. However, it’s no longer recognizing it and doesn’t have an option to restore. I tried to use the Contact Us feature within the app, but that is also not working. I tr
  24. [R14] 5/5 · US Awesome App: It’s a great app. I just wish it were cheaper to use. After the free trial I’m not sure I want to pay for it but seriously am thinking about it.
  25. [R20] 1/5 · US Forcing a purchase: My phone did an update the app is trying to force me to buy a plan to restore data (saved on my phone & the cloud)
  26. [R62] 1/5 · US What happened to the 1 week free trial I signed up for?: I was going to buy a year subscription. But then I stopped myself and said- you are literally making goals for 2026 and one is to curb excess spending. But you are about to buy something as the first thing you do in 2026! Try it for the free week and if you stick to it, then take the plunge. Ok self, I replied, that’s a good idea. I’ll proce
  27. [R84] 1/5 · US Trial will charge you on day 6 and you can cancel but will still have to pay BEWARE: Trial will charge you on day 6 and you can cancel but will still have to pay BEWARE
  28. [R9] 1/5 · US Shame feature: This app shames you for missing one day! I had 107 days of journaling, got sick, missed 1 day and this app brought my streak down to day 0, as if all those other days of journaling were nothing!!! Don’t like this app for that shaming feature! As if I’m a loser for not being able to journal everyday
  29. [R126] 2/5 · US Pro features disabled suddenly: I have been a pro subscriber for almost a year but suddenly all my pro features got locked and the app keeps popping the message up to upgrade to pro. I already have a subscription and that renews in april. Doesn’t even give me the option to restore my purchases
  30. [R186] 2/5 · GB Subscription: Got this for the vision board feature, but it only lets you make one with 5 pictures. To get more you have to subscribe monthly - I’d be happy to pay a one off fee for this, why subscription? The app looks beautiful though and has some great affirmations.
  31. [R237] 3/5 · CA Widget isn’t work: The vision board isn’t working and that’s why I like the app, if it can be fixed I’ll upgrade my review in earnest lol
  32. [R13] 1/5 · US App No Longer Fully Functional!: No longer able to read posts which do not open when clicked on.
  33. [R144] 3/5 · US Music doesn’t work in app: Music doesn’t work in app
  34. [R238] 3/5 · CA Import pics?: I can’t figure out if I can import images from other sites.
  35. [R38] 4/5 · US I’m humbled: This app has become an important part to the start of my day. It helps me to stay grounded and appreciative. There is so much going on with the outside world. I need ways to keep peace on the inside. I recommend this app to my clients. My only feedback is to get more varied prompts. It seems they recycle and no need for repeats. There’s plenty to be inspired by. Incorporate the sense
  36. [R85] 4/5 · US Love the app!: I love the app. There are great challenges to join and I love that I can schedule when to see the prompts. The vision board is a fun addition too! I have 2 suggestions: 1) more variety in prompts. I do tend to get some of the same ones. And 2) when I am done writing and click the little box in the upper right hand corner, the app closes out completely. It must be a bug?
  37. [R92] 4/5 · US Amazing self-care Journal, but lack of affirmations without $$$: I love the journal and the ideas each day it gives me to write about, this helps me be grateful for life itself, but I’d be grateful for more affirmations besides just the daily Louise which is all about happiness and being happy, which is great but almost feels like toxic positivity when I need to feel true empathy and validation fo
  38. [R132] 2/5 · US Issues: Used to be perfect then they changed things. Random images don't show up on affirmations, weird black top and bottom bars on some affirmation pictures, change that it's full screen but it doesn't save. Affirmations repeat the same ones all the time while you're scrolling through them. It will show the same one twice in a row, doubles of each one. Used to pay for the upgraded version but
  39. [R27] 5/5 · US Great app great support: I loved this app, but with the newest update it wiped two years of journaling. However, the support team was incredibly helpful, and managed to get my data back and help me secure it going forward! It’s a great simple app that helps me stay on top of my gratitude practice, and the support team is top notch.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store