Qeepsake

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R8] 5/5 · US Love this for my kids and my memories: My two girls were born within 19 months of each other and the fact that I could answer texts about each of them in real time from the time they were babies was essential. When I give them their Qeepsake books every few years, they get so excited and read every word. Now that they are older, I sometimes ask them to answer and it’s a fun family activity of refl
2. [R10] 5/5 · US Highly Recommend: I couldn’t be happier with this app and service. It’s easy to use, kept us up on journaling, and the products are beautiful. We captured my son’s first year so far and didn’t hesitate to renew for the second year! I recommend it to everyone. And my family absolutely loves their weekly emails/“digests.” Many of them say it’s the highlight of their week.
3. [R13] 5/5 · US Buy Me!: This is one of the very best purchases I have made since having my little one almost four years ago. So many wonderful memories have been captured, most with photos! I also love the feature of being able to pick how many questions you’d like to be asked and the frequency of them. This is truly such a wonderful thing to have for busy families who don’t have the time to scrapbook or record
4. [R15] 5/5 · US A way to preserve memories and have a full time job!: Sometimes it feel impossible to do it all, but a small hack like using Qeepsake has made the world of difference for me. For years now, I’ve been taking a picture with a quick caption (in real time to the best of my ability) and upload it to Qeepsake, and at the end of the year I have a beautiful heirloom book to print for my children. Without
5. [R9] 5/5 · US Love!: I have been using for 5 years, for 3 kids and love it! I recommend to all my new mommas too!
6. [R12] 5/5 · US Great app, have used for 5 years: I buy a journal book every year and treasure having these memories of my kiddo.
7. [R11] 3/5 · US Very easy but need more variety of questions: It does help keeping track but repetitive questions and some don’t apply.
8. [R1] 1/5 · US Scammers: This app was great for the first part of using it. Then they got money hungry I guess and deactivated my account and kept all of my journal entries locked until I paid to buy a book of the journal entries or a membership when it originally had been free, when I finally caved and paid $30 for a book, they send me a notification that says my book is printing and will send me a notification
9. [R3] 1/5 · US Shady Business Practices - Avoid This App: I’ve been using this app for many years now on their free tier. I’ve recently received notice that my account is being deactivated unless I sign up for a paid membership. I get that business needs change, but you started the free option, not me and now my memories are being held hostage unless I purchase a membership OR pay for a PDF of everything I’ve
10. [R4] 1/5 · US Used to be worth it…: They just changed to a paid only app. I have almost 6 years of memories on my account and I have to either pay for an annual membership or pay to have my memories sent on a one time pdf. There’s no other option but to delete the account. I can’t even view what was saved. This is shameful. Unless you can pay $10/$15, some literally can’t, doesn’t matter how long you’ve used th
11. [R6] 1/5 · US Good until it’s not: I started this with my first born in 2022 and was pleased with the ease of adding daily pictures and memories. But with the addition of new kids and the pricy upgrades I tried to do minimal charges. Now I am confronted with a notification that my account will be deleted and I will lose all my progress if I do not buy or upgrade. I can’t even adjust the book entries if I decide
12. [R174] 3/5 · US Great concept, app is lacking: **edited in response to developers answer- I have reached out at least 2-3 times in the past regarding the crashing and glitching issue. I was just told to uninstall and reinstall which may slightly improve the app’s functionality for a few days but then it’s just as bad as before again** I LOVE the concept of the app and I love that it gives me something tangible t
13. [R190] 3/5 · US Great concept but crashes: I absolutely love the concept of this app. It helps me record memories that otherwise would get lost and forgotten. That said, the app crashes *constantly*. Sometimes when I go to add an entry it’ll crash 3 or more times while I’m typing. I keep updating whenever one is available hoping the issue will be fixed but it’s been almost a year and it still happens. It’s absol
14. [R198] 3/5 · US inconvenient: the app on my iphone keeps glitching out not allowing enters from my phone.
15. [R119] 1/5 · US New Version is glitching bad!: New Version is creating duplicates of stories I am editing. Closes me out of a single story while editing if I open another window, showing only the unsaved version in the reel. I may search for and find the unsaved version by tapping the “+” (add story feature), but this new design is clunky and glitchy in the way that it hasn’t been for the past 3 years! Wishing I
16. [R5] 1/5 · US AI generated questions: I’ve been using Qeepsake for a while so I saw the change when they started using AI to generate questions that are seasonally inappropriate and just don’t make sense at all. “What imaginative stories does child create about pumpkins?” “What autumn sensory experience seems to fascinate child the most?” Ok first of all, it’s spring… also what kind of questions are those? I em
17. [R29] 3/5 · US Simple Interface, could use work on the auto questions: I love how easy it is to capture pictures and notes and actually appreciate the simple interface and limited personalization of formatting so I don’t get dragged into over editing. But the auto-sent questions are not programmed well as it keeps sending ones completely irrelevant to my child’s age. And the character limit is too strict. So I e
18. [R48] 1/5 · US Texts are SO annoying: The text messages get annoying and I have no time to write out a good answer. This process takes A LOT of time sitting down to wrote out the responses. I do NOT recommend
19. [R2] 3/5 · US Please Improve:: I want to love this app, but a couple of years into using it and there are a handful of things that make it difficult for the customer. If uploading photos from my iPhone 15, even though the app asks me if I want the original date of the photo to be uploaded and I select "yes", it will upload with the current date. This caused me a nightmare of having to go in and hand adjust ever
20. [R49] 2/5 · US Not as expected: This is nice to use as a journal function but I’m disappointed overall. I thought the book would be more customizable but instead you’re limited to only 1-2 entries/photos per page. To group photos together you’d have to delete the old ones and go back in. The subscription fee is high for the high price of books also. Overall disappointed and won’t be renewing. I love the aspect o
21. [R50] 2/5 · US Wanted to like it: I’m pregnant for the third time and I wanted a stimulus to make me think about my last pregnancy. The questions were what drew me but the questions were lackluster and didn’t get me going. You have the option to skip but if I skipped a question there was nothing to replace it. I recommend the day one app. Still using, already paid for a year. Had the baby. Looked at printing th
22. [R56] 3/5 · US Great Memory book: We like this app for keeping all our memories in one spot and being able to quickly make a book. Photo quality on pictures in the journal book are not great sadly.
23. [R86] 1/5 · US Don’t forget to order the book and cancel when you’re not using: I realized I never ordered my baby book for my son born in 2021. Plus- I was able to order it because my stuff was saved. Big bummer, I was charged for another year for engaging with the app, plus the money for the book. Don’t be like me and get charged for a service you’re not using.
24. [R88] 1/5 · US Scandalous Cancelation Policy: Watch out, they autorenew your subscription annually and don’t send reminder emails of any kind. I haven’t used the product or heard from them in a full year, but they have a rigid terms of service and no way to contact customer support. Shameful.
25. [R96] 1/5 · US Charging for four years without notice or emails: I initially liked this app a lot. I used it a ton and bought their overpriced book of pictures and journal entries back in 2021 after keeping up with it for a year. Today, three years later, I realize they’ve been charging me for their premium app use without any notice or emails or anything. I checked and I haven’t gotten an email from them sinc
26. [R109] 1/5 · US RUN-DON’TWALK-AWAY!!!!! TERRIBLE APP: This company continued to charge me after I cancelled and unsubscribed for literally YEARS!! We spent $300 and more in fees to them. They refused to refund!!!. Furthermore- the questions they send are ridiculous. There are no milestone questions or monthly check-ins like an actual baby book. Then when you buy the book- the layout is terrible. It looks like
27. [R26] 1/5 · US Endless Issues, Customer Service MIA: I loved Qeepsake when I used the free version a few years ago. Now I upgraded to premium and am having several issues. Journal entries aren’t accurate one day to the next. I’m not getting text or app notifications with daily questions even after changing the settings and re-installing the app. I’ve messaged customer service, but they don’t respond. Did they re
28. [R35] 1/5 · US Not compatible with new iOS: The app does not work with iOS 26.1. Are there any updates on when a new version will be released? I’ve been told by customer service to use the website instead, but it’s difficult to navigate from a phone and not what I planned on using when paying for the premium membership.
29. [R38] 1/5 · US Credit expiries: You get charged $95 a year, which has a $65 credit towards a photo book. However, the $65 credit expires annually rather than rolling over to be used in the future.
30. [R118] 2/5 · US Convenience at what cost: Love the app and the idea. But you pay for a membership for extra questions and the be ABLE to buy a book and then still have to pay handsomely for the book. No ownership of issues when they occur (orders, renewals, etc). Convenient and effective but costly with poor customer service
31. [R125] 3/5 · US Could do more to help busy parents: The concept is great, but for a company that constantly tells you they are trying to make it easier for busy parents, they could make it easier and cheaper. As a new mom I loved the app and was adding new pictures weekly. But life gets in the way and over time I had a huge backlog of photos that I wanted to add. It was disappointing to find out that you have to
32. [R127] 2/5 · US Hidden costs: Hidden expenses around every corner. You pay annually just to be asked questions. This is supposed to include a “free” book but even if you only have a few entries they will spread them out over more than the small free limit of 30 pages resulting in a charge. Then you’ll be asked to pay a fairly high shipping fee for something that can fit in an envelope and takes a month to get to
33. [R113] 1/5 · US Previous Questions Error?: I can only see the 9 oldest previous questions. I’d like to see the more recent ones too but they won’t stay up in the app. Only the oldest. I’ve tried deleting the oldest unanswered questions to “make room” but they won’t delete.
34. [R117] 2/5 · US Not user friendly: Love this app but right now the book preview page doesn’t load all of my pages. I can add a page and it will not add a page in the book preview. It stays at 180 pages and not go up or down in pages. Very frustrating. I cannot order a book until it’s been fixed.
35. [R89] 2/5 · US Meh: While a cool idea, and the daily text prompts are helpful to stay on top of recording memories… there were a lot of things that could be better. The questions often repeated, weren’t that interesting or deep, and didn’t reflect his age. It’s also wildly expensive for both the app and actually ordering the book. The book itself came out nicely although I was surprised that it’s all in purple??
36. [R7] 1/5 · US Another Broken App: Am I shocked that a working and free app is changing to a paid model for just the basics of not only the one entry per week service, but also the *privilege* of accessing the app at all? No. I’m not. Opened it today to find that I can’t even look at any of my entries, there is now a pop up wall that gives three options - shell out for the Qeepsake Lite, go to the store where I
37. [R92] 3/5 · US Poor picture quality: My book came out nicely with the layout formatting however I’m so disappointed in the picture quality. I’m using my iPhone and my pics print normally in other platforms/apps. I’ve always used another company to make my own photo books and never had an issue. I’m just so surprised at the lack of picture quality. Otherwise the questions are fun and it’s easy to make updates in
38. [R98] 2/5 · US Good concept, printed books are poor quality: I like the concept and the reminders to write my memories. I just got through my year and printed my book. I printed the soft cover to be within my credit amount (I had about 100 pages and it cost about $65 for a soft cover). The pictures look like they were printed from someone's home printer and look faded. I don't think it will stand the test of tim
39. [R128] 1/5 · US Terrible, TERRIBLE, quality: Word to the wise… Do NOT use Qeepsake. I loved the idea and the concept of this company - a baby book that is created after receiving text messages through milestones, up and downs and enabling you to capture their fleeting infant stage. I was beyond excited to receive my book once I ordered it. The customer service is exceptional and they worked with me to order my
40. [R152] 3/5 · US Not worth it: If you’re anything like me, you’re a new mom looking for an easy baby book with ideas on things to record. In theory this seems like the perfect answer. I do love that you can build your book as you go through the app. That’s very handy but for the price so not worth it. You have to pay a high fee to join and the books cost twice as much and are much less impressive than what you can
41. [R306] 3/5 · CA Really great idea but too expensive: This is a cool app, especially since my newborn won’t sleep anywhere besides on me, it’s so much easier to add memories. I can’t imagine having much time to fill in an actual book. Being in Canada though I didn’t realize it was in USD at first so not sure if it is worth $70 Canadian for not even the premium version of the app. I probably wouldn’t have paid that
42. [R309] 3/5 · CA More expensive than I anticipated: I live in Canada and so when I ordered the book, along with exchange rates, I was also charged custom fees when it arrived. Just be warned that a small book ended up costing me over $50 CDN (& that was with a sale). Perhaps they can have a Canadian version in the future to avoid extra costs...