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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Call of Duty®

65
User verdict / 100 High confidence Divided

Call of Duty: Mobile continues to be praised for its strong graphics and engaging gameplay, but recent updates have introduced significant issues with lagging, crashing, and poor matchmaking, frustrating many long-time players.

4.7★ lifetime (2,000,852) Free + in-app purchases since 2019 by Activision Publishing, Inc. updated 0.5 mo ago recent negative 30% 120 reviews across 4 regions
Performance Issues Matchmaking/Bots Core Gameplay Pay-to-Win/Cost Updates/Changes Storage/Downloads Bans/Penalties
5★481
4★79
3★67
2★66
1★207
recent reviews across 4 regions, vs the 4.7★ lifetime average

Call of Duty: Mobile generally receives high praise for its graphics, controls, and overall gameplay experience, with many considering it the best mobile shooter available R2R1R37. However, recent updates have led to widespread complaints about performance issues like lagging and crashing, as well as persistent problems with matchmaking, an abundance of bots, and a perceived 'pay-to-win' structure R125R86R17R30.

What users like

  • Excellent graphics and overall gameplay experience, often cited as the best mobile game.R2R1R37R6
  • Offers good controls and controller compatibility.R15R37R54R59
  • Provides various game modes and generally avoids forced ads.R59R37
  • Engaging and addictive for many players, fostering a sense of community.R15R16R56

What users complain about

  • Recent updates have caused significant lagging, freezing, and crashing issues.R125R10R19R86
  • Matchmaking is frequently criticized for being unbalanced, pairing skilled players with bots or much weaker teammates against strong opponents.R17R76R23R34
  • The game is perceived as 'pay-to-win' and expensive, especially for desirable items and skins.R23R30R121R113
  • Excessive number of bots in lobbies, particularly in unranked and Battle Royale modes, diminishes the competitive experience.R17R25R154R34
  • Takes up a lot of storage space, making it difficult for users with limited device capacity.R107R43R385R501
  • Players report being unfairly banned for leaving matches, even due to accidental phone shutdowns or being placed into losing games.R7R52R84R85
  • Some users experience issues with skins not loading, sound problems, or difficulties with the new update's interface and features.R82R492R105R234
  • Lack of new maps for ranked modes and issues with map rotation in general.R62R44
  • Concerns about cheaters and hackers, especially in higher ranks.R22R370R481

Latest update · v1.0.56

What the developer says changed (the verdict above weighs this against what reviewers report):

The Phantom Thieves have infiltrated Call of Duty®: Mobile Season 6: Take Your Heart. Answer the Calling Card and deploy as Persona 5 Royal-inspired Operators, including Joker, Panther, and more. Secure the treasure in an all-new Battle Royale LTM, then wield the Mythic FFS Hurricane to complete the perfect heist. Take your time, then Take Over. Persona 5 Royal x CODM Another season of collaboration is here! Experience a first-of-its-kind integration featuring Legendary Operators inspired by the Phantom Thieves. These Operators can summon their Personas during entry animations and a special emote, and also feature unique team-up and operator swap animations inspired by the world of Persona 5 Royal. The collaboration also includes a themed weapon for one of the featured Operators, available in the Series Armory. Collect all Persona 5 Royal content to unlock a special dance emote fea

Recurring themes

Performance Issues negative
Many recent reviews highlight significant problems with lagging, freezing, and crashing, especially after the latest updates. Users report the game becoming unplayable due to these issues, contradicting any implied stability from the developer notes.R125R10R19R86
Matchmaking/Bots negative
A pervasive complaint is the poor matchmaking system, which frequently places real players with numerous 'bot' teammates against highly skilled opponents or 'modded accounts'. This leads to frustrating, unbalanced games and a feeling of being set up to fail.R17R76R23R34
Pay-to-Win/Cost negative
Reviewers frequently mention that the game feels 'pay-to-win' and that desirable items, especially mythical ones, are very expensive. There's a perception that high spenders receive advantages.R23R30R121R113
Updates/Changes negative
Beyond performance, many users dislike recent updates, citing changes to the user interface, removal of features, and general dissatisfaction with new content or format changes. Some updates are described as 'unnecessary' or 'horrible'.R20R140R105R217
Storage/Downloads negative
The game is noted for requiring a significant amount of storage space, which is a barrier for some mobile users. There are also complaints about frequent, large updates.R107R43R385R501
Bans/Penalties negative
Players are frustrated by bans for leaving matches, even when the departure is accidental (e.g., phone turning off) or due to being placed in an already losing or unfair lobby.R7R52R84R85
Core Gameplay positive
Despite the issues, many users still praise the fundamental gameplay, graphics, and overall experience, often calling it the 'best mobile game' or 'great game'. The controls and lack of forced ads are also appreciated.R2R1R37R6

Who it's for

Call of Duty: Mobile is for players who enjoy fast-paced, competitive mobile shooters with console-quality graphics and flexible control options, including controller support R2R37R54. It's particularly suited for those who appreciate a variety of game modes and a generally ad-free experience R59R37. However, it is NOT for players with limited phone storage, those who get easily frustrated by unbalanced matchmaking and frequent bot encounters, or individuals unwilling to spend money on in-game purchases R107R17R23R121.

Evidence note: The recent reviews skew significantly negative (30.3% negative), contrasting with the high lifetime rating of 4.67. This suggests a recent decline in user satisfaction, likely due to issues introduced in recent updates. While positive reviews praise core gameplay, the volume and detail of negative feedback on performance, matchmaking, and monetization are substantial and consistent across regions (US, GB, CA). The developer notes for the latest update focus on new content (Persona 5 Royal collaboration) but do not address any of the widespread technical or gameplay balance issues reported by users, which suggests a disconnect between developer focus and user experience.

Frequently asked

Does Call of Duty: Mobile have good graphics?
Yes, many reviewers consistently praise Call of Duty: Mobile for its excellent graphics, often comparing them favorably to other mobile games and contributing to an immersive experience R2R37.
Are there a lot of bots in Call of Duty: Mobile?
Yes, a significant number of recent reviews complain about an excessive presence of bots in lobbies, particularly in unranked and Battle Royale modes, which negatively impacts the competitive experience R17R25R154R34.
Does Call of Duty: Mobile have performance issues like lagging or crashing?
Yes, many recent reviews report significant performance issues including lagging, freezing, and crashing, especially after the latest updates, making the game difficult or impossible to play for some users R125R10R19R86.
Is Call of Duty: Mobile considered 'pay-to-win'?
Many players perceive Call of Duty: Mobile as 'pay-to-win' due to the high cost of desirable items and skins, with some feeling that spending money provides an advantage in matches R23R30R121R113.
Does Call of Duty: Mobile take up a lot of storage space?
Yes, reviewers frequently note that Call of Duty: Mobile requires a significant amount of storage, which can be a problem for users with limited device capacity R107R43R385R501.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US Why Call of Duty Mobile is the best mobile game?: Cal of Duty Mobile is the best mobile game because you can’t compare the graphics with other games, and the experience is very good, and other things that makes this games the best mobile game ever.
  2. [R1] 3/5 · US The best shooting game ever: No worry leave am for call of duty ❤️🎖️
  3. [R37] 5/5 · US Best mobile game out there in 2026 still: Great game one of the ONLY MOBILE GAMES that never makes u watch those stupid dumb never worth the screen ads that other games force you to watch and great controls controller compatibility great graphics! The best!
  4. [R6] 5/5 · US This makes you a god tbh: W game
  5. [R15] 5/5 · US Great Game: I’ve honestly never really played the game. My son has played them all. We have the XBox versions. But once all the controllers became complex after the Galaga and original Super Mario days, I can’t play games lol but since having tried this on IPhone I absolutely love it. These controls are for dummies 😂 so much fun and addictive.
  6. [R54] 5/5 · US I really enjoy this game.: I’ve been gaming since 88’ but for whatever reason my eye-to-hand-to-thumb-to-analog controls “skills” have hardly ever won many multiplayer matches. Then I started playing Call of Duty Mobile. With this digital thumb stick option, on my iOS device. I like that I can actually get top 3 now, every almost every match(90%)😁 & I’m really enjoying ranked for the first time ev
  7. [R59] 5/5 · US Surprised me: The game runs surprisingly well on my iPhone. I love that it has so many different game modes which keeps you from getting bored with it.
  8. [R16] 5/5 · US My opinion: I love everything about this game me and my people can play together and that’s the best part
  9. [R56] 5/5 · US 2014: I love CODM. I’ve been playing since COD: Heroes was out! I was sad when it was announced when it would no longer be available. Whenever I feel like I need to let my emotions out, I play this game every time. 🫶🏼 Gamer girl xo
  10. [R125] 3/5 · US Lagging: Idk about anyone else but this game is amazing . But for some reason the newest update has everyone lagging and screen buffering pls fix this . You can’t even select anything without it saying please wait . Also I’ve never had this problem before . Other than that 5 stars
  11. [R10] 4/5 · US Crash: I wish that battle Royale would stop crashing
  12. [R19] 1/5 · US Arreglen sus cagadas compas: Dice que hay señan buena y solo trabandose pasa pinche juego aspetoso
  13. [R86] 1/5 · US Update problems: Yeah, since I got my last update, my game locked up about three or four times during a match. Never had a problem until this last update A perfectly good game has been trashed
  14. [R17] 2/5 · US Players: All these players are completely bots they all are useless like put us in the same skill range with our skills like dude this game sucks because yall con do you’re jobs like dude come on do better
  15. [R76] 3/5 · US Just don’t become a Good player. Or you will be blocked: You will be paired only with Bots while the opposite team is full of modded accounts. (I.E. in a 10v10, your team til be 2 real players and 8 bots who just shoot at the sky or stand in your face. While the opposite team is 6 real players and 4 bots.). Next, (in regular games, and not “Unlimited” games) After they make ONE kill they already h
  16. [R23] 1/5 · US Dont play: This game is trash. Unplayable lobbies. Bad matchingmaking forces shipment way too much. Too many sweats for a casual gameplay. Pay to win. Bad all around. If you want a headache fine. If your going to make me lose the match by backfilling super sweats when im triple the score ahead then its just back out city
  17. [R34] 1/5 · US BOOTTTSSS: EVERY SINGLE UNRANKED GAME, there’s at least 2 BOTS THAT SELL YOUR GAME. NO MATTER HOW MUCH YOU CARRY THAT BOT HAS A 1-10 SCORE! FIX YOUR GAME STOP HAVING SO MUCH BOTS. THATS WHY YOUR GAME HAS LOST SO MUCH PLAYERS! NOBODY LIKES THESE BOTS
  18. [R30] 5/5 · US Good but: Ty s game is good love every game mode but there is one problem with ptw it’s to ptw
  19. [R121] 1/5 · US Thief’s: If you don’t pay you will never advance
  20. [R113] 1/5 · US Rigged: Game is great but definitely it benefits the high spenders with giving them advantages during ranked matches.
  21. [R25] 1/5 · US Lot of Bots: Every time when new season starts the games is worst because of only boats are there to kill 🤣 it should be according to the our level of game
  22. [R154] 3/5 · US Way to many bots. Micro transactions: It’s all bots. Every lobby. It’s crazy even more bots in battle Royale. Have to tap like 10 times to get rid of pop ups launching game Get rid of bots
  23. [R107] 3/5 · US It’s a good game: It takes a lot of storage I have like 5 apps
  24. [R43] 5/5 · US Fun: Takes up a bunch of storage but it’s worth the fun, had to get a new iPhone for more storage. If you’re wondering what phone I got, I got the iPhone 17 pro
  25. [R385] 3/5 · GB Takes up too much capacity: It’s a mobile game and therefore needs to take up less space
  26. [R501] 3/5 · CA fix the storage issues: i understand that it take a lot of storage but why can i inly download everything but not then delete what i want? i can only delete stuff i own or everythinggg why why cant i download all skin etc an then delete ALL blues and greens, you guys only let us delete what we own or everything that so stupid let me pick what i want FULLYYYYYY i got yuh shatty mythic but cant see
  27. [R7] 2/5 · US Awesome but has a really bad flaw: the game play is great and fun in general but i really dont think it’s necessary to ban people for hopping off for example I accidentally turned of my phone and kicked me out my game and i got banned for really long and its not the first time really annoying needs to be removed
  28. [R52] 1/5 · US cod why: it bans u when u leave mid match and i had to hop off for a while and i got a 45 minute ban cuz i hopped off
  29. [R84] 1/5 · US Start in someone else’s loss?!!???: The game is mostly fun, but a major complaint that I have, COD routinely drops you into in progress games! Today I was dropped into a free for all, (20 point game), where another player already had 12 points! Just now I was dropped into a 40 point game where the score was 28-12. When I left the game, I was “banned “ for five minutes, for “leaving a battle!”
  30. [R85] 1/5 · US Piece of garbage: Punishes players who quit which is understandable but to punish players who get sent into trash lobbies with players acting like bots is a no go. It takes down your rank further game after game. It doesn’t matter if you’re the best guy in that lobby when your teammates act like brain dead idiots.
  31. [R82] 2/5 · US No me carga los skins: No me cargan los skins
  32. [R492] 3/5 · CA Sound: I can’t hear any sound I only can if I have my mic on and frankly I don’t want to have my mic on the whole game I’ve tired to fix it nothing has worked.besides that the game is alright,entertaining,and enjoyable besides not hearing anything
  33. [R105] 2/5 · US New update: I’ve played this game since i was very young, i love it. It’s fun. My autistic side is attacking me because of how inefficient you decided to format everything. It’s horrible. I want you to see ts so im giving it 2 stars. I’m sorry but please change it back or make it more efficient 🙏
  34. [R234] 3/5 · GB New update was just unnecessary everything was in the right place and now it’s gone: I can’t even find how to practice at the firing range anymore and I want to clear useless content downloaded and the clean up button does nothing
  35. [R62] 3/5 · US Ranked Search & Destroy: Need to start rotating new maps for Ranked S&D , been 2years since All we get in new skins and core games it’s really annoying
  36. [R44] 1/5 · US Fix the map rotation system 😤: This game is starting to get so freaking annoying it only rotates 3 maps on team death match frontline and control.. yall need to fix that otherwise this game is going to get real old real fast its so annoying playing the same map 6 time back to back
  37. [R22] 1/5 · US Problemas: Pésima optimización en cada actualización. Tampoco se combaten a los hacker.
  38. [R370] 3/5 · GB Cheaters: The game is great, I love it. However it’s starting to become unfun with the number of cheaters. Particularly at higher ranks in multiplayer. I’ve just played a match where it’s impossible to compete, killcams with people moving robotically or tracking your movement at superhuman speed when they should not have known you were there. I know it’s not the developers faults, but maybe perhap
  39. [R481] 3/5 · CA So so: To many streamer mode hackers trying to act legit. No way to report. Lately match making is slow, and skill levels wayyy off
  40. [R20] 1/5 · US I hate this new update: Why call of duty I hate this update uhhh
  41. [R140] 3/5 · US Dickkkk: I don’t like the new update
  42. [R217] 3/5 · GB Love this, but new update WTF: Don’t like the new update, axe throwing game is like playing games from the 90’s. Please get rid of it and stop messing with the format.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store