Momego
Momego is a global public transit app praised for its wide coverage and real-time tracking, but recent updates have introduced significant issues with accuracy, app stability, and an increase in ads, leading to a decline in user satisfaction.
Momego, formerly Whiz, is a public transit app offering global coverage and real-time tracking for buses, trains, and subways. While it has a history of high user satisfaction for its comprehensive features, recent updates have led to numerous complaints about inaccurate arrival times, frequent app crashes, and intrusive advertisements, causing many long-time users to consider alternatives.
What users like
- Offers global public transit coverage, unlike many city-specific appsR3R48
- Provides real-time GPS updates for buses and trains, often with accurate arrival estimatesR11R12R17R37
- Helpful for planning complex rides across multiple transit systems and for new public transport usersR4R6R68
- User-friendly interface and quick access to nearby stops and favoritesR14R46R89R111
What users complain about
- Arrival and departure times are frequently inaccurate or fluctuate, leading to missed transitR1R18R24R27
- Frequent app crashes and freezing, especially after recent updatesR2R9R38R79
- Intrusive and constant pop-up ads, even for users who have paid for premium featuresR5R8R31R139
- Apple Watch integration is buggy, unreliable, or non-existent for some usersR2R9R119
- Difficulty planning future trips or finding specific route informationR34R51R56R70
- Some users report issues with widgets, live activities, and background location servicesR22R154R172R245
- Lacks local transit options in some areas and doesn't account for service disruptions like strikesR10R133R170R173
Latest update · v2026.8
What the developer says changed (the verdict above weighs this against what reviewers report):
A big improvement for Live Departure Widgets in this release: you can now pin a station inside a widget. This means that you can now have multiple Live Departure Widgets on your Home Screen, one for each station. We've been busy during 2026. Here's some of the additions to the app we've made since the start of the year in case you've missed any: • New custom fonts, including dyslexia-friendly options, available in Settings • Destination Filters: show only services that stop at your chosen destination from stations and bus stops • Sort saved stops and stations by distance from your current location • Service Alert Summaries: quick, easy-to-read disruption overviews • Improved battery efficiency when using live directions and location features • Smarter Live Activities with automatic trip completion and journey summaries • Home & Work locations can now be edited or removed • Saved places
Recurring themes
Who it's for
Momego is for users who frequently travel across different cities or countries and need a single app for public transit information R3R48. It could be useful for those who prioritize a broad database over hyper-local accuracy and are willing to tolerate occasional inaccuracies and app instability R6.
Evidence note: The recent reviews skew heavily negative (51.6% negative), which contrasts sharply with the lifetime rating of 4.55 stars. This suggests a significant decline in user satisfaction following recent updates. Many negative points, especially regarding accuracy and app stability, are supported by numerous reviews across different regions, indicating widespread issues. The developer's release notes mention widget improvements, but recent reviews contradict this, reporting widget and Apple Watch issues.
Frequently asked
Is Momego accurate for real-time transit tracking?
Does Momego have ads, and is there a paid version?
Does Momego work with Apple Watch or widgets?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R3] Best app for far travel via public transit: Other ones like Transit and Citymapper are tied to your county or city. While momego allows you to travel across the globe or USA. I like this app. I’ve had it since 2021 and I plan to keep using it.
- [R48] Transit Info Literally Anywhere!: I’ve told many peeps about Whiz. That they don’t need to rely on local transit info, the Whiz knows. Thank you fir such a comprehensive data base.
- [R11] Great!!!!: Great estimates of when the bus is coming!!!!! Much appreciated.
- [R12] Works great for NJ/NYC Commute: This has been great for my commute. All times on the subway and NJ transit bus are accurate. I also like the notification if my subway line is having issues during commuting hours. Really helpful app.
- [R17] Life Saver!: I love that the map shows me stops close to where I am and which buses are coming (or not!) the estimated times are usually SPOT ON. Occasionally the app says I should walk from Mattapan station to catch a bus that leaves from Mattapan station, which confused me at first. Also it does not account for shuttle service when trains aren't running which can add significant time to the trip
- [R37] accurate: By far the most accurate one. others have different level of discrepancy in terms of tracking or listing the info.
- [R4] Great for planning, but MASSIVE battery drainer: As someone who’s just now started riding the public buses, this app has been really helpful. However, it is a massive battery drainer, even with some of the background location and refresh turned off.
- [R6] Reliable and feature-rich: Pro version does all I need for complex rides across multiple transit systems. I appreciate that schedules for remote towns with limited service are kept accurate and timely, and that alternatives are offered for busy metros. I recommend it often! However, would you improve the ability to send a link? I found Settings > Share but it sent an iPhone link, which doesn’
- [R68] Total stress reliever: This app was a life saver when I found out I couldn't rent a car. I just typed in where I wanted to go, and it told me exactly how to get there, every step of the way
- [R14] Awesome: Quick, True-Time, User-Friendly, Bravo!!
- [R46] Best transportation app: Ive recently started taking transportation and after 6 apps, this happened to be the easiest simplest and quickest app
- [R89] Almost makes taking the CTA enjoyable!: So much information and easy to use
- [R111] So far so awesome!: User friendly, detailed sarray of nearby stops and favorites quickly available! Real-time gps update of busses and trains so you know if your are going to be able to make it to the stop on time! Very cool! I’m glad I was able to restore my purchase from the old version as well! I was kind of frustrated when I heard you guys weren’t going to be updating the old app because I ha
- [R1] Antes siempre estaba buena sin fallo: Ahora ya no marca los viaje 🥺😔😔😔
- [R18] Times…: The app would be Better if the times were 100% accurate like actually having trackers on each bus. Also let people know when buses are cancelled ahead of time
- [R24] Could they not slap an AirTag on the trains?: This is the most unreliable app I have ever used. The times fluctuate seemingly at random from one minute to the next. Many times I’m given a time of zero minutes to arrival, only to stand another 15 minutes at Stark and Grand with no train anywhere in sight. Just now, it said arrival in 2 minutes, then changed to 14. I would get more accurate times i
- [R27] Not accurate eta (las Vegas rtc): A year ago this app was amazing! It got all the bus arrival times and routes for the most part accurate. But now with the new update from “whiz” to “momego”, the bus arrival times and routes are never right and I end up having to change routes. And then when a bus is late, it just recalculates the route to a whole different schedule that’s still wrong! It doesn’t
- [R2] Fix your app on Apple Watch: I had to stop using app cause it’s been wonky on my Apple Watch. It keeps glitching , doesn’t show your stops, keeps freezing. The transit app doesn’t have this problem - so why is Momego have this problem- I paid for a lifetime membership of 89.00 and this is ridiculous and embarrassing for Momego to have this issue. I’m going to transit app until Momego update and fi
- [R9] Promising, but some broken features: I’m generally happy with Momego, but some of the (less crucial) trip tracking features don’t work. The arrival times that are displayed on the home screen and the Apple Watch often freeze, so you can’t trust that the ETA is counting down properly. The arrival times in the app are reliable, but the app’s Live Tracking feature often shows bizarre information - I
- [R38] Latest crashes: Love/loved it but latest version crashes on favorites and when selecting line details. I thought bug updates fix, not create them.
- [R79] “Network error”: “Network errors” nonstop with the recent update, whether on WiFi or wireless, even as other more data-intensive apps and websites work just fine. To be clear, this was a problem even prior to recent updates, but has gotten much worse to the point of barely being usable. Full of bugs otherwise as well.
- [R5] stupid ads that pop up constantly: what the title says
- [R8] Ads are unbearable.: I've been using this app for several years. almost 10 years. and it's been so helpful to me, until today. For some reason i am bombarded with ads. it's absolutely ridiculous. I'll have to just delete the app and find another one that works as well.
- [R31] Garbage app. Barely usable.: Arrival and departure times are rarely accurate. Constant upselling popups. Maybe fix your basic functionality… who would ever buy premium version of this trash?
- [R139] Ads: I upgraded but still have ads displaying. Otherwise I’m liking this app enough that in the first day I deleted the app I’ve used for several years and replaced it with this app. Two days later, still have banner ads though was initially informed the ads would end. There has to be a better way to support useful apps other than to detract from their functionality with links to products etc. tha
- [R119] Still no watch support?: Hard to believe you spent the time, money, and resources to rebuild this app, but still don't have some form of watch integration.
- [R34] Why do I have to try so hard to use this??: Not easy to put in two destinations and figure out the time in the future. Could be more user friendly. But improvements have been made since I was using it 2 years ago.
- [R51] Overwhelming: I just want to get to the airport. I set the timer for the date in the future, and no matter which way I try it - the app gives me times for now, 30 mins, 45 mins etc. But, not for the future time I put in. So frustrating
- [R56] Was perfect, updates took away good features: I was using this app since moving to Boston and it was perfect. Now I can’t easily go back and look at the departure time the app suggests for the trip. This app is easiest to set a leave time or arrival time, preferred mode of transportation, and choose if you want less transfers or walking. This app also has the best and most updated map which makes
- [R70] Not a good app: I was forced to use this app because it got rid of the PDX transit app. It is terrible at telling when buses arrive and for getting routes. Also terrible for planning trips in advance because it does not provide times or information about the route. I went back to the PDX transit app because it was better but now I am forced to use whiz and it has not gotten better but worse. It i
- [R22] Widget?: Can’t find the widget. No longer there to use
- [R154] Great potential, but: I think this is a well designed app that allows you to save all you regularly used places to access them quickly. But now for some reason every time I open this app it prompts me to enable background location services. This seems totally unnecessary to me. While using the app should be enough for my use case. Apart for that unnecessary level of location information re
- [R172] Great app: Great app I just hope you can add live activities soon
- [R245] live activities: live activities dont work.. still.. nothing appears on screen or dynamic island.. sigh. does anyone test? such an obvious broken feature.. competing app "transit" works just fine just saying..
- [R10] No local Transit: This would be a perfect app if they included local/city transits instead of just regional in local market In DC Metro Area
- [R133] No options for less walking or fewer transfers: I’m frustrated that my two local routes (that only run once an hour) don’t show up as options for trip planning. Instead, it only offers 20 minute walk to first transit option. Where’s the ability to note requests for “Less Walking” or “Fewest Transfers”? My home shows up in a canyon, and I’ve had to reinput my home location or it will continue to pu
- [R170] Doesn’t take strikes into account: Pretty good usually but unlike other apps it doesn’t take into account the current rail strikes. Today it’s telling me to get a train when there are none.
- [R173] The change is not appreciated: The app has lost all Northern Ireland Railways information. Please rectify.
- [R19] Confuse: I thought all bus, train Metro tracker was free .
- [R25] NOT A FREE APP: Regardless of the fact this page doesn't say there are in app purchases and there is no cost for the app... YOU WILL HAVE TO BUY A PLAN TO USE IT. I am am sure they are ethical otherwise #sarcasm
- [R16] Annoyingly begs for notification permission: If I don’t want your app to send notifications I don’t want your app to send notifications! Stop pestering people to allow them! Got free lifetime, but this is irritating enough to instantly uninstall.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store