Transcribe
Transcribe offers generally accurate and efficient transcription, praised for its speed and customer support, but is frequently criticized for its confusing, expensive, and sometimes buggy pricing model and export limitations.
Transcribe by DENIVIP Group OOO is a utility app designed for converting audio and video to text, offering features like speaker separation and multi-language support. While many users find it highly accurate and a significant time-saver, a substantial number of recent reviews highlight issues with its pricing structure, unexpected charges, and occasional technical glitches.
What users like
- High transcription accuracy, often outperforming competitorsR10R11R16R20
- Saves significant time for users needing to convert audio to textR6R17R22R24
- Responsive and helpful customer supportR1R9R35R37
- Easy to use interface and cross-platform accessibilityR8R9R10R43
- Supports multiple languages and accentsR21R27R39R56
What users complain about
- Confusing and expensive pricing model with hidden costs for export and printingR3R4R7R28
- Transcription accuracy can be inconsistent, especially with specialized vocabulary or accentsR2R18R30R60
- App stops recording or transcribing unexpectedly, leading to lost data and frustrationR13R15R19R29
- Issues with purchased time/credits not being applied or recognized across devicesR5R55R63R64
- Lack of clear instructions for features like punctuation or file managementR14R36R50R51
Latest update · v4.23.0
What the developer says changed (the verdict above weighs this against what reviewers report):
- Redesigned transcription list — cleaner and faster, with improved search to quickly find any transcription - Bug fixes and improvements
Recurring themes
Who it's for
This app is for users who frequently need to transcribe audio or video and value responsive customer support R1R9. It's particularly useful for those who need to convert recordings into text quickly for tasks like note-taking, content creation, or interviews, and are willing to pay for a service that can be highly accurate for clear audio R6R17R20R35. It might be less suitable for users on a strict budget, those needing perfect verbatim transcripts for specialized fields, or those who require extensive editing and export options without additional charges R3R4R18.
Evidence note: The recent reviews show a significant negative sentiment (0.525 recent-negative), which contrasts with the lifetime rating of 4.48. This suggests a downward trajectory in user satisfaction, likely driven by the pricing model and reliability issues that are prominent in the recent feedback. While many positive reviews exist, the negative ones are often detailed and highlight critical flaws.
Frequently asked
How much does Transcribe cost?
Is Transcribe accurate?
Does Transcribe have good customer support?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R10] Great app!: I have been using this app for over a year now, and it works wonderfully. Super accurate trascriptions, and very easy to use. I highly recommend it.
- [R11] Love it: I use the app in my work as a reporter and it is more accurate than other, more expensive transcription programs I've used. Highly recommend!
- [R16] Most accurate and easy to read: I’ve tried a few transcription services, and this one has been the best. Other services break up every line or so - this app will show entire paragraphs of speech. Easy to label different speakers. I wish there was a monthly fee option in addition to just buying minutes.
- [R20] Does what it says it will do!: I rarely post reviews but when a product does exactly what it says it will do and better than others, I felt compelled. I tried a number of apps and services to transcribe audio and Transcribe was significantly more accurate than all the others. It didn't detect different speakers very well (as well or better as others) but the transcription was so far above the ot
- [R6] Transcribe saves Time: Transcribe helps to transfer words from videos to text that can be made into a script to memorize for patter!
- [R17] It's Great: Well worth paying for time to transcribe. Saves me a lot of time.
- [R22] Very worthwhile: This app is so worth the reasonable monthly fee. I’m without a secretary, I lead a meditation group and provide handouts for the group. Without Transcribe, sharing quotes and excerpts from sources would take much longer. I appreciate this beneficial convenience.
- [R24] Awesome!!: This app is amazing and saves me so much time.
- [R1] Would recommend: Very good, very useful. And customer service is always quick to respond!
- [R9] Great app, easy to use cross platforms, high accuracy: Better than all those things just said, the developer responds to emails right away and doesn’t get frustrated. Wonderful communication to help me with an issue that was my fault.
- [R35] Wish I had found this sooner!: I had already manually transcribed two hours of a three-hour interview, which took me for-ev-er! I was in a time crunch so searched for a transcription service instead - and found this app. WOW! The remaining hour took under five minutes to transcribe and it is soooo accurate! I have to fix names, which I would expect, but it is so much better than doing it yourself!
- [R37] Incredible customer service!: I am a heavy user of this app and love it. I recently lost all of my transcription (almost 2 years worth!) except for the 4 most recent ones, and panicked! I immediately contacted the support center and Razinkov responded quickly. I was referred to Mikhail and he spotted the problem, resolved it quickly, and all of my data was restored immediately!! He was a life save
- [R8] This app value every penny: For my studies this apps fit in amazing way Super simple to use, and extreme powerful The pro subscription value every penny
- [R43] More accurate than Dragon Anywhere: I like this app. It has a clean interface and it’s really easy to use. I don’t have to be on the app while it’s transcribing, and I can upload already recorded audio bits that I did in the car. It’s super easy, especially on the go and it’s very accurate. I tested it against dragon anywhere, which I’ve been using for a while, and it’s better than that in terms o
- [R21] THANK YOU: I LOVE THIS APP!! LITERAL LIFE SAVER AND SO EFFICIENT!!! I CAN’T THINK OF A BETTER APP FOR TRANSCRIPTS AND EVEN FOR OTHER LANGUAGES!!! THANK YOU SO MUCH FOR MAKING THIS WHOEVER DID THIS!!!
- [R27] Pretty accurate: This seems to be as good as much more expensive apps. I especially love that the app tells you how sure it is of its accuracy, so you really know when to look carefully. It works with a variety of accents.
- [R39] French: Helped me almost instantly transcribe a french recording and made it very easy for me to read and translate to english. Awesome app!
- [R56] Awesome: Easy to use, amazingly accurate, multiple languages, excellent for sharing. · translated
- [R3] While the app seems to work well, the pricing is a nickel and dime scheme: Oh, you want to print it? That will be an extra $11.99 per month. Oh, you want to export that to Word or PDF, that will be an extra extra charge! CRAZY!
- [R4] Money grab: I had a 58 minute recording to transcribe. You only get 15 minutes free. To be clear, not 15 minutes to transcribe as much as you can for free. Literally, only 15 mins of your recording is transcribed for free. Anything more is an additional $4.99, which I paid. Then, the entire transcription is saved, but to export it so you can work with the transcription, you are charged another $14
- [R7] Bait and hook pricing: Says unlimited but then caps u at 15 minutes
- [R28] Way too expensive: The price is ludicrous. Get real.
- [R2] Not accurate skips text: Not sure why it did not include all screen recording I made - I paid for one hour of transcription. Didn’t work well for me -
- [R18] Many missed words: It seems like a great idea, but I would say 1/3 of the phrases had miss "read" words making the statement wrong or confusing. I was playing a previously recorded conversation but it was clear, no other noises...
- [R30] mala trasncripcion: falla en muchas palabras, escribe unas en lugar de las reales y se pierde mucho tiempo corrigiendo los errores.
- [R60] Don’t bother: Poor quality, only got 50% of the conversation.
- [R13] Deleted my files: This app just deleted all my recordings after i paid for more transcription time. I just lost an entire interview. Horrible.
- [R15] Failed Operation on Server: I just paid for the service and it’s telling me that it failed the operation due to the server.
- [R19] Did not work at all.: I could hear my voice during playback, it labeled it as translated, but nothing was written down. Don't have time to troubleshoot as I need to get stuff done.
- [R29] NOT WORKING: Very frustrating and waist of time, of a 5 minutes interview ... audio to text got only 15 secounds with no way to making work as advertize.
- [R5] Payment problem: After reviewing the first 15 minutes I was thrilled and paid for an hour on the website. My credit card was charged but there wasn't a way to find the credit. Now I need to dispute the charge with the credit card company.
- [R55] Don't Understand the Timing: I purchased an hour of time for $4.99 and after 2 transcriptions of about 10 minutes - it's asking me for more money! What gives??
- [R63] Worked great until recent update: Hi App support, I reached out but just in case you did not see my ticket. You need to know that the last update messed up eveything. I even removed/readded and still it is not transcribing at all. I just paid for the yearly subscription and the app wants me to buy more time (I have more than enough) so I decided to login to the web version and it crashed when y
- [R64] I paid but not working: I paid 30$ to active 10H plan but app not work want to pay again
- [R14] Review: I like the idea of the app and to transcribe but notice the punctuation is very off. Periods, question marks etc.
- [R36] Storage: The transcriptions themselves take up a lot of space, and there’s no bulk edit function that would make deleting transcriptions in bulk convenient. Moreover, once deleted, they continue to take up space in Trash, where again there’s no bulk edit function AND deleting individual transcriptions is buggy (swiping a transcription doesn’t always access the Delete option).
- [R50] No Prices Given: They say the first 15 minutes are free. They did not give a price list. I could not get it to type the text. I could not create a file name. I am an Electronics Engineer. This is user hostile!
- [R51] How to delete audio files?: How to delete audio files ?
- [R48] too pricey: I didn't realize it was $4.99/hour. The reating is for the pricing. I never bothered trying the app as I had not planned to pay a hourly fee. I would have bought it outright I may have agreed to an annual subscription but monthly, weekly, daily, or hourly charges are a dealbreaker.
- [R54] No la descarguen: I download this app and just offer me 15 minutes free use then the app will charge me 4.99 per hour and I deleted I don’t know if this is good app or not but I can get other apps for free
- [R73] Purchase does not include text export!: I have never written a review for the App Store for any app that I have ever owned or purchased in the 10 years that I’ve been an Apple user. This app has forced my hand. I purchased transcription credits. I received transcriptions that were alright, I guess. But I also expected to be able to properly view and edit the text results of the transcription as
- [R88] Can you export during free part?: Trying to figure out how to edit on my pc or Mac??? I want to buy this, but I need to know how to work it. Am I doing something wrong, or is uploading to google docs not allowed during trial?
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store