Neighbors by Ring
The Neighbors by Ring app offers a community platform for local alerts and discussions, but recent user experiences highlight significant issues with content moderation, technical glitches, and a perceived shift away from crime-related safety information towards less urgent topics.
Neighbors by Ring is a free community app designed to share local information and alerts. While some users find it helpful for connecting with neighbors and finding lost pets, a significant portion of recent reviews express frustration with strict and inconsistent content moderation, frequent technical problems, and a feed dominated by non-critical posts.
What users like
What users complain about
- Content moderation is inconsistent, overly strict, and frequently denies posts about actual crimes or suspicious activityR4R7R8R10
- App is plagued by technical issues including inability to load content, post photos/videos, receive notifications, or log inR1R3R28R31
- Feed is dominated by non-critical posts like lost pets, internet/power outages, or general inquiries, making it difficult to find important safety informationR2R5R10R17
- Lack of essential features like filtering posts by type, search functionality, or blocking usersR2R23R153R162
- Users report issues with email notifications, including inability to unsubscribe or excessive emailsR18
- Concerns about privacy, data collection, and Ring's partnerships with law enforcement agenciesR5R37R51R54
- Some users experience tiny font sizes in comments, making them hard to readR29R43
Latest update · v4.40.0
What the developer says changed (the verdict above weighs this against what reviewers report):
This new update contains bug fixes and performance enhancements. Everything you love about Neighbors, only better. ---- We love hearing from our Neighbors and we're always looking to improve the Neighbors app. As always, feel free to send your feedback to [email protected]
Recurring themes
Who it's for
This app is for individuals who want to stay generally informed about their local community, including lost pets, weather alerts, and general neighborhood news, and are willing to tolerate a high volume of non-critical posts and potential technical issues R9R36. It is not for users primarily seeking to report or be alerted to serious crimes and suspicious activity, as moderation often denies such posts R10.
Evidence note: The recent reviews skew heavily negative (0.668 recent-negative), which contrasts sharply with the lifetime rating of 4.78. This indicates a significant downward trajectory in user satisfaction, suggesting that recent changes or persistent issues are severely impacting the current user experience. The developer's notes mention 'bug fixes and performance enhancements,' but many recent reviews directly contradict this, reporting numerous ongoing technical problems.
Frequently asked
Is Neighbors by Ring good for reporting crime?
Can I find lost pets using the Neighbors app?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R9] Positive community and engagement: Helped find my Adorable Lost cat with the is incredible and useful community app
- [R32] Lost dog: Haven’t found my baby yet but so far they been good to me the neighbors by ring
- [R100] So thankful: They help me find my dog
- [R120] Thankful and grateful: Thankful for this app. My sister lost a dog about a month ago. We were physically out there looking for it but found the dog thru this app. Grateful for animal lovers who made it happen. This app really helps! Keep up the good work, everyone!
- [R36] Luv it !!: I luv this app to connect with Neighbors and keep up with the latest community news !!
- [R55] Great: I hate the cats and dog videos however for the break-ins and other stuff that will be happening around the neighbourhood it’s worth having just to know what’s going on
- [R68] Very good: I love this app bcz all neighborhood news to keep safe
- [R83] very informative!: I love this app! Very informative and resourceful! I love helping people, whether it’s returning a pet or even letting people know what streets are blocked off! Everyone NEEDS this app!
- [R26] Absolute LOVE THE NEIGHBORS APP: 😍😍😍
- [R57] Best app: When all neighbors come together thank you who ever made this app ✊🏽🙏🏽🥰
- [R132] Great app and people: People on this app are great
- [R163] Incredibly helpful to connect with your community.: It's great, with just the features needed to talk with your neighbors about any concerning topic that's happening locally.
- [R4] Package thieves was denied: I had a lot of good footage of neighborhood thieves I posted good videos of and it was denied,ring I’ll never alert my neighbors of the wrongs again I’m sorry. Only my close neighbors now how good I am at catching them,seem like your on the wrong side of the fence. Pm me I’ll show my videos they denied.
- [R7] Embarrassing app: Such ridiculous guidelines, you cannot describe an incident without them blocking the post as you CANNOT describe a person who is trespassing. Your Failures in this subject will never allow your app to be as good as it can potentially be.
- [R8] It's not in the public interest: Our ring security cameras recorded a suspicious vehicle that was giving off high levels of infrared light that was the equivalent of floodlights we have a secondary security system that is looking in the normal visual spectrum this vehicle was driving in the dark I tried to report it to Neighbors for people to be aware of what's going on and like usual they said th
- [R10] Disappointed: This app is made for safety concern stuff like that for your neighborhood and community but my post about a creep going around knocking on children’s windows keeps getting denied. What’s the use of it every time I get on there all I see is a lost pets. The app should be called lost pets You can’t warn your neighbors or your neighborhood about strange men knocking on kids windows. Wit
- [R1] Doesn’t load anything: Trying to post about a lost pet which is pretty time sensitive and this app does not upload all the photos. It gives me the options to post 5 and after 30 tries of the upload failing it only posts 1 picture/video. I used on WiFi and 5G LTE and neither work. I have perfectly fine service. Very disappointed as important things need to be posted on here as it’s time sensitive m
- [R3] Still not getting notifications: I’ve delete and download the app to see if that helped but I still get no notifications from this app, it’s been a while and nothing has been done to fix it
- [R28] Useless: Refuses to accept my ring login information. This app sucks. Never recognizes my ID, password or verification code.
- [R31] Won’t let me set up pet profile: At the very end I get a message that says “something went wrong please try again later”. No other information given! Very frustrating.
- [R2] Where’s the old preferences???: This app used to be good as it offered a legend at the top which you could click to see incidents, reports about your neighborhood, etc. you also used to be able to FILTER for the type of posts you wanted to see. Now they’ve taken away all of that, which makes this useless. Now it’s just not dog and cat app and there’s now no way to turn those posts off in your feed
- [R5] App required to manage settings: I tend to use a web browser to access neighbors, due to all the data collected by this app. Now, Ring is forcing the use of this app by making it the only way to manage your neighborhood settings, as they crippled the website so that you're not allowed to manage settings without the app. The posts are pretty much 95% lost pets, "is your internet out too", and "i
- [R17] Useless: Downloaded app for my ring camera and everytime i get it to work i go back and it shows me posts of people talking about a stray dog they saw.
- [R23] This app has made me an angry person: I’m very very annoyed at the content in the posts…. You add the tags so people can use them correctly and they don’t anyways. I’m sick and tired of seeing these stupid spam messages relating to Internet outages and loud banging noises. Maybe some additional settings need to be put in place. There’s no way others don’t agree… it’s beyond annoying. This is not a
- [R153] Where is Developer feedback ?: First of all, you need to add a menu item for app/developer feedback for comments and suggestions. I would like to see lost pets separated into 2 different map indicators. 1 for lost pets and 1 for found pets. It is often confusing whether or not the pet posted has been lost or is a pet that someone found. Try thinking from an anxious pet owners perspective and how y
- [R162] Decent but missing features: It’s a decent app and attachment to the ring app. However, it doesn’t have any search feature so if you happen to find a pet or bike someone posted a week ago or so, there’s no easy way to find “pet” or “bike”. You end up having to scroll down 100s or more posts to maybe find it, or creating a new post yourself and hope the right person sees it. I would also recomme
- [R18] Too many emails: It is impossible to unsubscribe from emails from the app. I go have turned off ALL email notifications in the app’s settings. When I go to control center>>notifications>>Neighbors Email it says subscribed. I clicked unsubscribe, it changes, then changes back to subscribed. Make the emails stop!
- [R37] They have partnered with ICE: I used to like these cameras but now that they are partnering with ICE for surveillance it’s a hard pass for me
- [R51] Avoid Ring: I don’t recommend this company for many reasons avoid them asap
- [R54] Denied: Post was denied for warning my neighbors about an ICE truck with blue lights squealing tires and harassing the neighbors. Not really a great neighborhood app if I can’t do that, is it? These corporations are sick.
- [R29] TINY font: Please adhere to iOS font size setting for replies to posts. The posts themselves are decent, but replies are TINY.
- [R43] Size of print .. I wish the print on the comments were bolder: Comment print needs to be bolder
- [R15] Coyote app: If you’re looking for an app that is for reporting crimes and/or suspicious activity, then this isn’t , the ones using this love to report coyote sightings only, also if you want to report a criminal activity and put certain…uhm… details such as ethnicity, it will likely be deleted. Remember , This is for coyotes sightings only
- [R12] Impossible posting rules: I believe that the purpose of this app (in addition to reporting issues) is to inform neighbors of suspicious activity so that they can be vigilant. Multiple of my posts have been rejected by moderators because the report isn’t of an actual crime. This is extremely disappointing as it prevents those around me from seeing a potential issue and being vigilant for their own
- [R19] The most useless app for safety: The only things allowed here are loud noises and potential gunshots. When your house almost gets broken into it’s not allowed to be posted. Do better ring smh
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store