Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Idle Heroes

65
User verdict / 100 High confidence Divided

Idle Heroes is a long-standing idle RPG that many users find addictive and fun, but recent reviews highlight significant issues with account management, a strong pay-to-win model, and misleading in-game advertising.

4.8★ lifetime (106,591) Free + in-app purchases since 2016 by DHGames Limited updated 7.5 mo ago recent negative 18% 120 reviews across 4 regions
Account Issues Pay-to-Win Misleading Ads/Codes Engagement & Addiction Gacha/Summoning Rates
5★125
4★28
3★12
2★10
1★25
recent reviews across 4 regions, vs the 4.8★ lifetime average

Idle Heroes is a popular idle RPG that has been around for years, with many users expressing long-term enjoyment and addiction to its gameplay. However, recent feedback points to serious problems including lost accounts, difficulties with customer support, and a prevalent pay-to-win structure that frustrates free-to-play users.

What users like

  • Many users find the game fun and addictive, with some playing for years.R19R25R27R78
  • The game generally has no intrusive ads during gameplay.R3R6R28
  • Graphics are well-received and contribute to the game's appeal.R63R74
  • New servers are frequently launched, allowing new players to start on equal footing.R73

What users complain about

  • Many players report losing their accounts, with poor or non-existent recovery support.R21R41R62R77
  • The game is heavily criticized as 'pay-to-win,' with progress slowing significantly for free players and expensive in-app purchases.R18R55R72R99
  • Advertised redemption codes (like IH777) are often misleading, requiring specific progression or not working as promised, and some ads are unskippable and unmutable outside the app.R2R14R17R87
  • The tutorial is long, unskippable, and forces players through content they may not want to do.R22R48
  • Chances of getting high-star heroes are perceived as very low, even with many summons.R12R57R100R113
  • Players report being banned for requesting refunds on in-app purchases.R68R79
  • The game becomes repetitive and boring over time due to similar events and slow progression.R99R102R143

Latest update · v1.39.3

What the developer says changed (the verdict above weighs this against what reviewers report):

■■■ New Features ■■■ [Fantasy Arcade - Heroic Breakout] [Pioneers' Race] [Collaborative Journey] ■■■ New Heroes ■■■ Monkey King - Sun Wukong Great Sage - Sun Wukong Finn Count of Nightmare - Finn Sylvie Cosmic Speedster - Sylvie Vespera Stygian Twilight - Vespera Ignacia Weaver of Life - Ignacia Basilisk Ironcore Mecha - Basilisk ■■■ New Skins ■■■ The Victorious Fighting Buddha Gentleman with Sparkling Jewels Jadescale Immortal Apsara's Reverie Screeching Ghost Knight ■■■ Other Optimizations and Bug Fixes.■■■

Recurring themes

Account Issues negative
Many users report losing their accounts, being unable to recover them, or having them wiped. Customer support is frequently cited as unhelpful, especially for account recovery or refund-related bans.R21R41R62R68
Pay-to-Win negative
A dominant theme is that the game is heavily 'pay-to-win,' with progress for free players being very slow, especially past early levels. In-app purchases are considered overpriced and necessary to keep up.R18R55R72R99
Misleading Ads/Codes negative
Users are frustrated by misleading advertisements, particularly regarding redemption codes (e.g., IH777) that promise free draws but require significant progression or don't work as advertised. Some external ads for the game are also criticized for being unskippable and unmutable.R2R14R17R87
Engagement & Addiction positive
Many players express strong enjoyment and addiction to the game, with some having played for many years. They praise its fun factor and ability to provide hours of entertainment.R19R24R25R26
Gacha/Summoning Rates negative
Players frequently complain about the low chances of acquiring 5-star heroes, even after many summons, which contributes to the pay-to-win perception.R12R57R100R113

Who it's for

This game is for players who enjoy idle RPG mechanics, are willing to commit to long-term progression, and potentially invest money to stay competitive R73. It's also for those who appreciate frequent updates and new content . It is NOT for players who dislike pay-to-win mechanics, expect quick progress without spending, or are easily frustrated by account issues and unskippable tutorials R55R99R22.

Evidence note: The recent reviews skew heavily negative, especially regarding account issues and pay-to-win aspects, which contrasts with the high lifetime rating. Many positive reviews are very short and generic, while negative reviews provide more specific details.

Frequently asked

Is Idle Heroes a pay-to-win game?
Yes, many recent reviews strongly indicate that Idle Heroes is a pay-to-win game, with progress slowing significantly for free-to-play users and expensive in-app purchases being necessary to keep up with the meta R55R99R111.
Can I recover my account if it's lost?
Account recovery is a major issue, with many users reporting that their accounts disappeared or were wiped, and customer support was unhelpful or non-existent in getting them back R41R77R121R134.
Do the advertised redemption codes work?
Many users report that advertised redemption codes, such as IH777, are misleading; they often require reaching a certain game stage (e.g., 3-10) before they can be used, or they don't provide the promised rewards like 5-star heroes R14R17R111R124.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R19] 5/5 · US I’ve played this for years: Just saying you should try it out
  2. [R25] 5/5 · US Idle hero’s: I LOVE IT I CANNOT GET OFF OF IT ITS SO FUNNNNNNN
  3. [R27] 5/5 · US W game: Ong this game is the best game got me addicted played it for like hours and it’s super fun.
  4. [R78] 5/5 · GB G: Game came out 2016, I’ve been playing since around 2019 ever since. It’s good.
  5. [R3] 5/5 · US Good game: I watched an add of idle hero’s it’s a good game no adds but you have to get to level 3-10 to use the gift codes you saw in the adds
  6. [R6] 5/5 · US Idle Hero’s: Love that it doesn’t have adds. Fun game 👍🏼
  7. [R28] 5/5 · US No adds(:: Good game but you can’t really redeem codes I’m only 9 years old so I can’t tell what’s bad in good but the game is good 👍
  8. [R63] 5/5 · GB ADDICTED TO IT: AMAZINNG LOVLEY GRAFICS 5/5BEST GAMEE YOU NEED TO DOWNLOAD IT
  9. [R74] 5/5 · GB The best game: I like how the graphics’s are so good and it’s a fun game to play and the game feels so much better than the other games
  10. [R73] 5/5 · GB Amazing: Don’t believe all these reviews that you read, most of them do not understand what ‘idle’ means, it’s meant to be slow progression. If that’s not what you want or like then it’s not the game for you. I’m vip 4 and spent roughly £100 over a year. You can play VIP however you’ll be slowed down but only a little bit. There’s players who are very powerful and some that aren’t you won’t be beh
  11. [R21] 1/5 · US Worth starting over: Had to start over cause I can’t figure out how to recover my old account
  12. [R41] 1/5 · US Spend money and account gone: Spent years and hundreds of dollars on the game and one day my account is completely gone. The support team barely speaks English and was no help to me getting my account back.
  13. [R62] 4/5 · GB Great game !: Amazing game, I really did love playing until i Lost my account !! i dont know what happened but i tried logging back in and i couldn’t get my account back :/ and i forgot my password too
  14. [R77] 3/5 · GB Good game but one problem: I had many accounts that were some how just GONE after not playing for a while so that just seems kinda stupid, I want my account back.
  15. [R18] 5/5 · US Great game love it very much: Great game love it very much Good game but needs to let players grow faster early on. The level cap on certain campaign maps is really bad. Lots of player stuck at levels 1-100 who give up on the game because they still don’t have everything unlocked still a fun game but feels like you have to pay to win. And then you also have to Pay to have fun at the same time.
  16. [R55] 2/5 · GB Pay 2 win: Disgustingly pay 2 win if you want to keep up with the meta.
  17. [R72] 3/5 · GB Okay I guess.: It's a good game, don't get me wrong, but I'd like it more if your money wasn't being asked for wherever you go. I would mind if it was in one menu but it's in almost every single one. It's fine if you somehow ignore it.
  18. [R99] 2/5 · GB Less than Meh: Started it, it was fun but after a few months it got boring because it was okay to win. After level 100 progress slows down a lot and is mainly about pay2win
  19. [R2] 1/5 · US Trash. Unmuteable: This add popped up while paling another app. It’s was almost 45 seconds of unmuteable trash.
  20. [R14] 4/5 · US Very fun but there's some things about the codes...: So it's very fun and all, I started yesterday, but the codes said I needed to be pass 3-10 , so I did make it past it, then I tried to claim it, it said claim at Mali, so I got confused and came back later, and then after I came back later and tried to claim it, it said it was already used! And I got nothing. Y'all gotta fix this, the code was I
  21. [R17] 4/5 · US It’s good: It’s good, but I tried the codes. It didn’t work.
  22. [R87] 1/5 · GB I wouldn’t download this game: As you force us through your constant 90 second ads on almost every other game out there, when other ads are 30 sec. Out of principle I wouldn’t consider playing your game as your ad campaign has made me hate it before even downloading it Watch the clock tick down for 45 seconds, then you have to wait 30 seconds for the blue bar at the bottom to complete, the 15 more
  23. [R22] 1/5 · US Awful tutorial: Yeah so I played a few years ago and man I re downloaded this app to see what’s up, I can’t even do anything except what the tutorial wants and I’m lvl 10 like ok dude this itself just made me uninstall all k wanted to do was log onto the old server and see what I had but nah you need to teach everything NOW.
  24. [R48] 2/5 · US Great game but long and ridiculous tutorial!!: Please allow people to skip the tutorial, most of what it says is common sense and make it so the people that need can always access it in settings!
  25. [R12] 4/5 · US Great game but need to make heroic summon better: It great but I opened 100 heroic spin with the code but only got two 5 star and mostly only three star and like 5 of 4 star hero
  26. [R57] 5/5 · GB Why my luck so bad?: Absolutely love the game been playing it for years but during the summon event for Eloise, I had summoned 420+ times and didn’t get a single Eloise. Usually it takes me 100 summons to get the event character but 420+ is just a joke.
  27. [R100] 3/5 · GB Why is this so hard?: Make the chances of getting good 5* heroes higher example Ithaqua and Eloise. Then make the max capacity of the heroes you can have higher. Then relax because you have the best game possible.
  28. [R113] 1/5 · CA I would rate 0 star: I recently got the game and got 55 summons. I was summoning all of them at once and got 0 5 star heroes. This game gives you the lowest characters and it’s very hard to get high ranked heroes even if you buy items to help you. Don’t waste your money on this game and don’t waste storage either because this game is terrible and time wasting.
  29. [R68] 1/5 · GB Game cancelled due to refund: Played this game for years and bought a add on pack and it didn’t seem to do what it promised so I requested a refund due to my rights of withdrawal. Refund processed and funnily enough the following day I have been denied access to my account. Very concerning and I will be reporting to Apple
  30. [R79] 2/5 · GB Amazing until…: So I played this game for a while and I absolutely loved it. I was a f2P player and never spent money on mobile games. Then I asked my parents for a 4.99 pack and they said yes but later on as I hadn’t behaved they refunded the pack and I only found out the next morning a refund equals a permanent ban. If the devs read this please can I have my account back and change I not to a
  31. [R102] 1/5 · CA Just got boring: At fist it was fun but then it was the same events every week which got repetitive and boring
  32. [R143] 3/5 · CA Was fun for a little.: It was fun while it lasted but after a while you start falling behind and in each lobby all that is left over after a couple months is try hards and it becomes way to hard. Would be better if their was leagues and not lobbies like in other games. Makes the game very unmatched and most people your lvl give up and stop playing so you are only left with try hards that are way t
  33. [R24] 5/5 · US It’s so fun 🤩: Soooooooooooo fuuuuuunnnnn
  34. [R26] 5/5 · US Idle hero’s: Really great game
  35. [R111] 2/5 · CA I advise not to play.👿: This game is a normal pay to win game, some things you can buy are at very stupid prices and getting 5 star hero’s is annoying. Lately if you seen the new ads for this game you’ll see that they “acknowledge” that this game is pay to win and gives us the code “IH777” for 40 free draws, sounds great right? WRONG. First of all when you download the game and put in the code (
  36. [R131] 1/5 · CA Thoughts.: This game is absolutely horrible, uninspired and not unique in any way. The gameplay is simple and boring, with every character and concept presented even more bland than the last. The creators of this game just simply want your money, it’s pay to win, pay to do anything, really. They are all money hungry fiends. I wish a horrible day and lifetime upon the creators and anyone else invol
  37. [R121] 1/5 · CA Account disappeared: How can I get support in retrieving my account? Why has it disappeared?
  38. [R134] 1/5 · CA Nice balanced game: Account recovery is non existent!! I lost access to my email which is the games only way to recover game password. How archaic! Why invest money when all progress can be lost by forgetting a password which only has one method to retrieve.
  39. [R124] 1/5 · CA Still wrong: Those 40 draws gave me 0 5* and their ad they said atleast 1.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store