Hero Hunters
Hero Hunters is a long-running mobile game praised for its engaging gameplay and character collection, but recent reviews highlight significant issues with frequent crashes, lost progress, and a strong 'pay-to-win' monetization model.
Hero Hunters is a free-to-play mobile game with a long history and a loyal player base, offering 3D combat and a wide array of collectible heroes. While many users appreciate its core gameplay and nostalgic value, recent feedback points to a decline in stability, customer support, and fairness in its monetization and matchmaking.
What users like
What users complain about
- Frequent crashes and connection issues make the game unplayable for manyR5R44R58R67
- Players frequently report losing all game progress, even when linked to accountsR7R79R104R110
- Poor customer support, especially regarding lost accounts and in-app purchase issuesR7R68R124R125
- Strong 'pay-to-win' mechanics and high costs for progression, with limited options for free playersR9R97R112R150
- Lack of new content, game modes, and updates, leading to boredom and repetitionR11R25R84R105
- Unfair matchmaking in PvP, often pitting players against much stronger opponentsR112R167R352R370
- In-game purchases sometimes do not register or disappearR17R31R68R348
- No controller support, making gameplay difficult for someR15R39R107
- Inappropriate ads for younger playersR109R165
Latest update · v10.5.1
What the developer says changed (the verdict above weighs this against what reviewers report):
Highlighted Hero: Cyphon – Extraction Specialist to keep his team in the fight. (Version 10.5) Cyphon is a 5-star BioChem hero from the Rangers who returns even stronger! How to Get Cyphon: Crates & Co-op Raids New Skin: Cyphon - Cyber Paladin Hero Buffs: Raven, Stratus, Gunsmoke
Recurring themes
Who it's for
Hero Hunters is for players who enjoy collecting many characters and engaging in 3D combat, especially those looking for a game with nostalgic value or a balance between idle and active play R19R20R34. It is not for players who dislike 'pay-to-win' mechanics, expect responsive customer support, or are prone to frustration from frequent crashes and lost game progress R5R68R112R125.
Evidence note: The recent reviews skew significantly negative, which contrasts sharply with the lifetime 4.8-star rating. This suggests a recent decline in user experience, possibly due to the issues highlighted. The confidence in identifying these recent problems is high due to the volume and consistency of complaints.
Frequently asked
Does Hero Hunters have controller support?
Is Hero Hunters a pay-to-win game?
Do I risk losing my game progress in Hero Hunters?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R30] This game is the best: This game is the best. I highly recommend it. I love the new update. I love the heroes. I love the 3-D combat fighting. It is very detailed in 3-D. I very love this game. I love the Halloween update. You should get it before Halloween out.
- [R32] BEST GAME EVER: So much fun u get new. Characters like new guns you get to upgrade your characters it’s awesome and you also get to fight against new enemies Every time
- [R34] Hero hunters is an amazing game!: When I first started playing in 2019, I was amazed by the endless amount of things you could do. I stop playing around COVID and starting playing again about a year ago. It is still the game I remember, with even more legends to collect. This is still a fun game to play to this day with thousands of users worldwide to play with and create alliances. If your lookin
- [R41] I love this game so much: This game has pretty good graphics and I like that you can collect so many characters.I played this game sense I was 5 years old and I’m 8 I still love it.
- [R20] Perfect Balance: Auto system will get you far but playing the game will get you further. Honestly a great balance between idle and actual gameplay.
- [R51] It’s a fun game: If you are bored and can’t play put auto play on and let the grind begin. This game is fun and great to play.
- [R14] 5-5: By far the best game in the App Store! I had this game for years and it has never failed to exceed expectations! Worth the try for sure!!!
- [R19] Enjoyment: I played for fun when it came out, got as far as I could for a ftp game, and had a lot to do still! I come back to the game every once in awhile, for a nice little grind for better gear and team!
- [R27] og peak: I played this gane when i was 7 im now 14 i lost my main but now i have bread to get through the game and no lie the animations needs some work but the game itself its peak type shi so download ts if u wanna witness og peak
- [R29] Zacpt: 3 yrs later still addicted to this game
- [R21] Great game for sure: One of the best games out there, good graphics and action.
- [R50] Needs to be on console!!!!! PS Vita especially: Plenty of characters and abilities and maps. The events are fun And graphically beautiful to look at especially when the abilities are being used. They have dominated this game on mobile and I feel like this Game deserve to be developed for console. It’s really a good game and should go really far! Keep this game Alive frfr !!!
- [R448] Good but glaring issues: Fun game with some interesting designs. All characters have unique looks and feel, game feels smooth and interesting modes to fight through. The big drawback is connection issues. I play in the room with my router and have no issues until pvp or any co op happens. A quarter of all pvp fights end in dc issues and ends with nothing, co op raids are 100% unplayable for me be
- [R5] Solid Game: Keeps crashing, , , - Says I’m not on server. Resets and repeats
- [R44] Crashing constantly!!!: Funny how that when I played this game as a f2p player the first day I didn’t crash once. Then the moment I spend money in one of their new player packs I crash every 5 minutes…. Save your money and don’t play this game.
- [R58] Not working: Right now is not working, it last like 5 seconds after you open it then you have to close the game.
- [R67] game sound issue and crash on ipad: This game is good, but it has problem with sound. After watching an AD, the sound will be off, you need to adust volume up and down to bring the sound back. Furthermore, the game started with no sound today and adjust volume and reboot ipad doesnt help, and it starts crash during the middle of mission and you lose your stamina. I think those small things ofter k
- [R7] Good game, but the support team aren’t responding to requests: The game is great I’ve been playing since 2021, I sent a request to the support team about getting my old account back but I didn’t get any reply aside the notification that the request was submitted no one has responded to me yet on that, so I open a new account and 3 day ago I’m currently in team level 37 then I tried login in back t
- [R79] Good app but my account is gone: I have been playing this game for years and I love it but my account got deleted for no reason only because I haven’t been on this game for a year give me my account back
- [R104] Wiped years of progress: I played this game every day some months, i loved it and i was almost done with it, hard mode that is, then one day in log on and boom everything was reset with no reason, if i get my account back ill edit my review but for now its a two star
- [R110] Restarted from level 1: Started playing again and all my progress was deleted.
- [R68] Support non-existent: I purchased an in game package with real $$. Apple charged me. Game support never responded to my requests for help. I tried to get Apple to reverse the charges and after review was done I get a notice “Not Eligible for Refund.” This game is a rip off. Update: Support told me it had been taken care of. Forums stated it was a known problem and people affected would receive re
- [R124] Useless support backup: I have benn playing the game since 2018 till 2022, suddenly the game restarted and all data was lost! Support’s said if you didn’t link it to FB, nothing we can do !!! It was linked to Apple Game Center but they cannot do anything! Just deleted the game, no way I am starting again.
- [R125] LOST ALL MY DATA!!!: I’ve been playing this game for a number of years, I even joined a pretty solid alliance not too long ago. But this afternoon I open the game up, only to find ALL my progress gone! Deca Live really needs to get their s#!t together, and there support is a joke. Don’t bother with this one.
- [R9] Good potential: The unique hero abilities is good, but stats can feel overwhelming compared to even carefully using skills. It feels a lot of grinding of investment is needed at later levels.
- [R97] Terrible game: One of the worst games I have ever played.It has a lot of bugs, you have to pay to progress, you can’t get high level characters, and over all does not have a good feel to it.
- [R112] Could be a 5 but read details: Needs more game modes it gets boring money I’m not being dramatic be prepared to spend $500-$1000 to enjoy the game I been playin for 4 yrs my biggest issue is the lack of game modes altho the game is crazy expensive ones you run out of lives with ur fav players literally nun to do after second issue is the match making sometimes I’ll be faced with a time at 100000 f
- [R150] Over taxed: They tax the heck up out of this game. Definitely pay to win. Developers don’t listen to the feedback and rarely even give a legit in-depth reply. They used to be in-game chat a lot but now only make an appearance to admonish or bam people if players have negative feedback. Prices on in-app purchases have risen since I started playing almost when the game first came out. Every hero is
- [R11] New district: I have played this game like 3 years ago and I’m back and nothing changed add new districts and a new game mode . Such a good game but the developers don’t add nothing all they add is a new hero and have a event about it
- [R25] Needs more open world: Needs more open world so you can move where ever you want to go not the game.
- [R84] DECA: Where are the events? Update the game. Keep adding things to buy but no new content. Slapping the faces of the players with that crap.
- [R105] How long does it take to put 2 Skins for sale?!!: Hero we can get trough the HERO CRATES, BOUNTY CRATES, and CUSTOM CRATES,.. whichever we miss or want to farm. We indeed Need the Skins of them Heroes too. We all know The Skin Crates need to be updated after so many years. So many of us missed the Rare Skins for 2021 heros like STYGIA, VERRILL , REVENANT, KEIR,… because of the Covid-19… I personal
- [R167] Great At First: This game use to be amazing when I started playing a year and a half ago. Since then the devs have slowly but surely increased costs of everything and made everything pay to win. This is all the while not addressing the plethora of issues in the game. Match making in PVP is terrible and people constantly abuse the system. The devs still haven’t addressed the serious lack of c
- [R352] Its ok: This game is good but the pvp is so unfair when your a high level like 2000 because you always go up against people whith a higher level and if you make 1 mistake your dead.
- [R370] Getting bored: Sort out the battle matching. No fun in getting smashed by superior teams. Rate it on gold hero’s not just the team xp
- [R17] BEWARE: Thieves thieves thieves. Do not make in game purchases. Most recently purchased 2024 medal offers, charged for them. They appeared on app, went to use them and they disappeared and received nothing.It’s a coin flip if you will actually receive your purchase or be able to use it.
- [R31] App issue: My tokens disintegrated while the event is still active and as soon as I got them???
- [R348] Hero Hunters: I accidentally bought a vip crate and I can’t restore it be careful not to get one these people are scammers
- [R15] Great game but: Love the game just would be even better with controller support
- [R39] No controller, No settings, Pixelated: No controller in a FPS game ? Hard to play. No settings for anything ? no customization ? Low quality pixelated graphics ?
- [R107] Backbone: Request controller support
- [R109] Adds inappropriate for 12 year olds.: Grand son likes game but is not allowed to watch adds. We require an adult to play the adds due to there being inappropriate sexual adds. Someone needs to be filtering these a lot better!
- [R165] But not ok for kids😭: When I got this it was fun but then I lost. Than one of the characters said dammit👿is this ok I mean my Mom says there are worse words than that so just a ⚠️WARNING
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store