Gardenscapes
Gardenscapes is a once-beloved match-3 puzzle game with a gardening theme that has recently seen a significant decline in user satisfaction due to perceived 'pay-to-play' mechanics, frequent bugs, and misleading advertising.
Gardenscapes, a long-standing match-3 game, is experiencing a negative trajectory despite its high lifetime rating, with recent reviews highlighting frustration over increased difficulty, reduced rewards, and persistent technical issues. Many players feel the game has shifted towards a 'pay-to-play' model, contradicting its free-to-play advertisement and making progression without in-app purchases nearly impossible.
What users like
What users complain about
- Game frequently crashes or freezes, leading to lost progressR3R27R33R44
- Boosters have been weakened or removed, making levels harderR2R4R14R40
- Misleading advertising shows different gameplay than the actual gameR1R9R10R16
- Perceived as a 'pay-to-play' game due to increased difficulty and reduced rewardsR12R22R29R51
- Rewards for completing levels and events have been significantly reducedR104R138R31R51
- Customer support is unresponsive to issues like missing purchases or game bugsR8R33
- Some players report the game causes devices to overheat and drain battery quicklyR19R338
- Team chat functionality has been removed for some regionsR289R290R299
- New visual elements, like Austin's face, are considered annoying and distractingR76R103R304
Latest update · v9.7.5
What the developer says changed (the verdict above weighs this against what reviewers report):
A summer Gardenscapes update! NEW EVENTS Deadly Detour: Help the characters survive deadly trials and escape the mansion! Prisoners of Bear Mountain: Find Scotty and Chloe and rescue them from a collapsed mine! STORYLINE Help Austin deal with the aftermath of a disaster and protect the Institute of Modern Butlers from accusations!
Recurring themes
Who it's for
This game is for puzzle enthusiasts who enjoy match-3 mechanics and garden renovation, provided they are patient with increasingly difficult levels and potential in-app purchase prompts R20R118R318. It is NOT for players expecting the mini-games shown in advertisements, those who dislike 'pay-to-play' mechanics, or users with older devices prone to overheating R1R12R19R338.
Evidence note: The recent reviews skew heavily negative, contradicting the lifetime store rating. While the developer notes mention new events and storyline, recent user feedback primarily focuses on negative changes to gameplay mechanics, booster effectiveness, and technical issues, with no positive mentions of the new content.
Frequently asked
Is Gardenscapes a free game?
Does Gardenscapes have ads?
Why is Gardenscapes so hard now?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R20] Great game: Super relaxing and kinda challenging but not that much ads
- [R118] Played it for years, will probably always: I’ve played this game for probably 7 or 8 years now and I absolutely fecking love it. I’ve gotten through so many levels. Sometimes you win a lot, sometimes you take awhile to win and build your garden. But it’s definitely worth the time.
- [R253] Jackboy: Really good game I love it
- [R318] Gardenscapes: Great for puzzle people and for people who like puzzle games
- [R72] No adds is amazing: I love that there is no adds, the games fun, the progression is good, the special side story’s are pretty cliche but whatever. The only issue is that the achievements don’t properly teach, some stop working and some don’t track at all. Good game overall
- [R76] Creepy Austin: I dislike the new update that has Austin watch you as you play. It's super creepy the faces he makes and annoying as well. Love that the game has no ads, but when are you going to stop advertising that this a puzzle game? I haven't seen a quarter baked, not even half baked, "puzzle" in years
- [R327] gardenscapes: it’s an amazing game although i don’t know no if i can re do the house in the next part but it’s really good
- [R339] amazing: great game very interesting, love creating my garden
- [R3] Fun when it works: I really like this game, but it hasn’t worked for me in at least a week. Every so often, it just refused to open, but now it just gives me a white screen that says “playrix” Edited 7/10 After having to uninstall and reinstall this app, I am no longer eligible to get dragon gems on Merge Dragons, which is why I installed this app to begin with. I have uninstalled it again, as I h
- [R27] Update causes crashes: The latest update won’t start up on my iPad. It just opens to the Playrix window and crashes. After nearly 20,000 levels, this is very frustrating.
- [R33] App stop working: I love this game but now it stopped working I’m on level 7167 and it’s frozen. I tried to reach the game support but they want me to get the user id out of the setting in the game but again it’s frozen. I can’t open any icon on the game. So there it won’t help me without that information. It’s very frustrating as I have been playing this game for years and now I can. There has t
- [R44] DO NOT DOWNLOAD!! Always glitching and makes you lose all your progress: Multiple times, I’ve had to refresh my app mid-game because the game freezes and I can no longer play. When this happens, it DOES NOT save ANY of your progress and just makes it so that you LOSE THAT LEVEL! Because of this, I’ve lost my winning streak that I’ve spent REAL MONEY on to maintain, lost my rainbow blasts which you
- [R2] Bring back the old boosters: I’ve been playing this game since Covid and play several times throughout the day. There are mini games you can play, like Fancy Feathers, and you can collect cards to get boosters, but you have no control over when or what cards you collect. Recently, the boosters have changed, though still similar. I wish they would bring back the combined dynamite and rainbow blast.
- [R4] Boosters: The new boosters are not as helpful as the previous ones. I’m disappointed I can’t switch pieces. Also it is almost impossible to get to the end of the side games, takes too many lightening bolts for each item. Unlike previously I was able to get to the end with a day or two left over for extra play.
- [R14] Patron: This game used to be amazingly fun not anymore. They keep making changes taking boosters away that are very much loved manipulating gameplay so that you keep losing your boosters when I once would’ve highly recommended this game I now say don’t waste your time.
- [R40] The quality of power-ups and bonuses are seriously declining!: Every time there is a game update power-ups are either taken away, or are “made worse.” The game went from double bombs and a combo, dynamite and rainbow boost, to a just a single bomb, and they got rid of the combo, dynamite and rainbow boost. They also changed the in-game boosters in which they got rid of the “hand” to switch two til
- [R1] Clickbate: This game is nice, but its somewhat frustrating how the ads show other games such as pin pulling but when you download the game its just about rebuilding an abondoned mansion. Please add these games that are in your ads!!
- [R9] False advertisement: This game is not what it appears to be false advertisement
- [R10] Terrible, lies, boring.: The game is terrible, the ads constantly lie to your face, the gameplay is boring and unexciting. The game even steals other mobile games without hesitation or shame. The art is terrible and lazy and (once again) boring. Please don’t downloaded this game.
- [R16] Do not get this game from the adds: This game is NOTHING like the adds say it is it is a complete and total scam!!
- [R12] Pay to play game: This game is advertised as free-to-play, but in reality it has become pay-to-play. The gameplay feels heavily manipulated by an algorithm designed to push players into spending money. Boosters often make little difference when trying to pass difficult levels. What is even more frustrating is that whenever you’re close to reaching a milestone in a competition or event, even easy
- [R22] Cash grab: This game used to be relaxing, but now the levels feel designed just to make you lose your power‑ups. I’ve made several purchases and it still isn’t enough you end up one block away from winning and lose everything. It’s gone from a fun, casual game to something frustrating. Do better.
- [R29] Cash grab: The game was great, now not so much. Gameplay is fun but the developers have been updating the game increasingly making it pay to play. Boosts and bonuses have been stripped, the rewards costing more and giving less. You will be stalled often and will need to buy buffs to move forward. It is clear the game will continue down this path to encourage more spending to play. I don’t beg
- [R51] Money Grab / Pay-to-play System: Over the past several months, the developers have made numerous changes that have significantly reduced the overall player experience. They’ve weakened multiple power-ups, reduced rewards from mini-games and level completions, increased the energy required for mini-games, and even decreased the value of bundles and coin packages in the store. These changes appear d
- [R104] greed: i remember when you’d win a round and they’d give you 50 coins as a reward only to downgrade to 10 coins per win (nice one guys). and now i’ve noticed that after winning and collecting my coins at the end of the round, when it goes to add the coins at the home screen they don’t even give you the amount you won that round! i collected 28 coins one round and it only gave me 26. every round yo
- [R138] Don’t like new updates: I’ve been playing this game for several years and unfortunately all the new updates you guys are adding to the game is making me want to uninstall it due to when you finish a round you use to get 50coins now you only get 10 then all the powerups changed like the bombs use to come in twos now you only get one and the dynamites use to be paired now it come by itself as well a
- [R31] Disgusting: Here's the translation: --- "I've been playing for many, many years. Lately, the game has turned excitement into a dumpster fire. Rewards are meaningless, boosters have been cut, levels are impossible to pass. Without spending real money, there's nothing to do here!!! There's no point in participating in events, it's impossible to complete even two of them. You can be stuck on one lev
- [R8] Zero support: I bought boosters and upgrades 4 days ago which were not delivered as there were bugs in the game that deleted them immediately. I have been trying for the last 4 days to contact support via email, in app support and even Twitter (X) but despite a 48 hour response commitment they just refuse to respond. I’ve been playing for 10 years now and maybe it’s time to call it quits. Unfortun
- [R19] Battery issues: I really enjoy this game, it’s fun but my issue is that it absolutely cooks my phone whenever I try to play. I have an iPhone 16 pro, 91% battery health, 480 something cycles so not new but still not a completely worn out battery. When I play this game my phone gets ridiculously hot, I’ve tried playing with no other apps open nothing working in the background and my phone still ins
- [R338] Been playing a while: Good way to pass the time. Doesn’t constantly require internet connection, which is good. Totally free to play, just need to be patient. The update has kind of killed it on older devices though. And I don’t think mine is that old. But you can play maybe five levels these days before your phone overheats and the game lags and becomes unplayable. Don’t know if it’s the game’s
- [R289] Chatting with team mates gone: This is a great game but after a recent update it won’t let you chat with your team mates? You still request lives and cards but unable to comment? It says that this feature is not available in your region? Please fix this as part of the fun is the chats and the support you get through your team.
- [R290] Rubbish rewards: Can someone please explain why you have chosen to remove the chat function for UK players? I play on a team that requires use of this daily. Players are now being forced onto social media to be part of a team so they can communicate. This is not appropriate given the current changes to its use in the UK. Also, people should not be forced into using socials just so they can play a
- [R299] Good game until recent update: I absolutely loved this game until one of the recent updates. The change with boosters and level difficulty is making it impossible to even complete a level. I couldn’t get any surfboards due to being stuck on a level for the whole 4 days that the event was on in which I needed to get surfboards! And now I can’t even talk to my team because I’m from the UK and it’s a
- [R103] Great game but recent updates Not Great: I have enjoyed this game for years. I have started Not enjoying this game after the recent update. I can deal with reduced boosters and cartoony graphics. However I absolutely *abhor* the addition of the judgmental Austin in the left top corner, reacting to my every move and looking like his puppy died when I have three moves left. It causes me anxiety and
- [R304] Get rid of Austin’s face in the levels: Can you please get rid of the big Austin face in the top left corner of every level that you introduced in one of the recent updates? It’s incredibly annoying and distracting.
- [R15] Was great. Now money grab: I have been playing this game for years. Current level is 19,977. I he’s enjoyed every aspect of the game until recently. The “one shot” level are there just to make you use your power ups and lose your bonuses. Even the Super Hard levels cannot be beat without additional power ups. Don’t get me wrong, I enjoy the challenge, but to be stuck on a normal level for 2 days w
- [R6] Fake ads: Please fix
- [R5] Sh*t: Give me back the normal boosters. · translated
- [R30] Game crash: The game is cool, but about 3 months ago the nuts stopped reacting to lightning. They don't collect them. I wrote to support, but got no help. They said it would be fixed after an update, but nothing changed. · translated
- [R7] New update sucks: Bring back the extra power ups when you get the garden pass instead of more coins. At least rotate between the two.
- [R50] Upset: I have played this game for a minute. I continue to spend money and get nothing in return for the inside games. I have been winning events and gaining reward and for 10 days I have been waiting on 4 cards. It’s like gambling in the worst way…it’s literally like a casino game and not winning. I’m over this. Very disappointing
- [R264] No team chat: Please think about putting team chat back on with age checks. Totally ruins the team play. May delete it.
- [R267] Garden: Loving the game some levels are very challenging but doable 🤗🤗🤗🤗🤗, for some reason I now can’t ask for or thank team players who have given cards it says not available in this region, I’ve been playing this game for years and have always been able to get help please could you have a look at any updates thanks
- [R271] No team chat: Love this game over level 12,000 but recently games changed and why have u stopped the team chat 😲 it’s a feature we need to be able to ask team members,bets for specific cards this is not kool needs fixing
- [R49] Recent Gardenscapes Update: I used to love Gardenscapes, but recent updates have ruined it. The game is no longer fun or fair. They’ve stripped away most perks and progress boosters that made gameplay enjoyable. Levels are now designed to make you fail faster, pushing players to spend real money just to advance. The removal of the dynamite wheel is especially frustrating, it’s become almost usele
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store