Libby

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 5/5 · US i love the library!: such a wonderful app & great selection of resources.
2. [R3] 5/5 · US Love Libby!: So grateful for a great library app that is free for audiobooks.
3. [R9] 5/5 · US Audiobooks galore!!: Libby has completely changed the way I ‘read’ (audiobooks). The app is incredibly easy to use, I love being able to borrow books and audiobooks for free from my local library, and the listening experience is excellent. Highly recommend it to anyone who loves books!
4. [R12] 5/5 · US Library Books!!: I want to read All the Books!! I’ve been using this app for a few years and am very pleased with it. I have two separate library cards from 2 cities and it works that they don’t always have same books, so I check both. The app is easy and very similar to other apps for reading. You can check out more than one at a time. It is nice to be able to place a book on hold for when avail
5. [R4] 5/5 · US Amazing: Amazing. I have used Libby for over 500 books, so easy
6. [R10] 5/5 · US Loveeeeeeee: I am absolutely happy with Libby. It’s very convenient. It is very easy to use. I love the notifications. It gives me it’s very prompt. I use Libby number one audible number two and Kindle unlimited number three. I am very happy. My friend convince me to sign up because I didn’t believe how true they were when they would compliment it and it’sAmazing!
7. [R13] 5/5 · US Best App Ever: Thanks to Libby, I have been able to read multiple books while working. I’ve learned so much while staying productive in other areas. It’s been my go-to daily on a wide range of topics. Whenever I don’t want to listen to audiobooks, I can also read through the app just as easily. I love that I can keep read and books I’m waiting for in folders to keep me organized. I’m not sure if t
8. [R7] 5/5 · US Love it!: Thank you for giving so many titles for me to listen to as I work and drive. Yeah!
9. [R36] 5/5 · US The best: The Netflix of library book checkout. Excellent app and you can add multiple libraries. And it’s free. Keep up the good work.
10. [R31] 1/5 · US AI has no place at the library: For the purposes of this review, you need to know two things about me: I don’t leave reviews for anything and I think Libraries are the best. The fact that I have been driven to leave a negative review of what was previously one of the best apps the digital age has ever seen speaks volumes of the damage the inclusion of AI features has done to Libby’s reputation. An
11. [R73] 1/5 · US Used to be great, now includes generative ai.: Stopped using the app as soon as gen AI features were rolled out. I know I’m not the only one. No way to opt-out. Completely unethical.
12. [R230] 1/5 · GB Stop. Forcing. Gen. AI.: Loved this app. Used it to read so many new books. Then they decided to add gen ai features, and when people complained, they doubled down and shut off comments on socials. No thanks. Stop killing the planet for profit.
13. [R260] 1/5 · GB AI Usage: Added generative ai into the app and will be allowing ai generative books which no one asked for. I use libby for easier access to my library, but will no longer until they remove the ai completely.
14. [R19] 1/5 · US App not working: Multiple days have passed where the app crashes out. I have reset my phone, deleted and redownloaded the app, etc, and nothing is working
15. [R68] 2/5 · US Reload pages error: App is usually great, putting in a low star in hopes this bug gets fixed. Everyday that I go to open this app for the first time I receive an error message that the pages can’t be loaded. The only way to fix this is by resetting my phone each time. Hope this can be fixed.
16. [R122] 3/5 · US Won’t load: Libby was working great until the last few days! Randomly, the app wouldn’t load. I turned my phone off/on and tested my wifi. Neither helped so I cleared storage. This still didn’t help so I deleted the app. When I tried to redownload, the app is stuck in waiting. I have an iphone 13, so not sure if it’s the app or my phone, but I can’t get it to work anymore :(
17. [R286] 1/5 · GB It’s HORRIBLE ! 😡: It is the WORST app I’ve EVER had in my ENTIRE EXISTENCE! It keeps logging me out and then it removes ALL my holds my books my audiobooks !? AND it has NO GOOD WAY of restoring them I repeat NO GOOD WAY of recovering them!
18. [R33] 3/5 · US Fine: It is a really convenient app, letting you get a lot of books, but there are sooo many books Libby doesn’t have. Also if you have kindle, it’s a real hassle to return the books, as they COME BACK the next day.
19. [R38] 1/5 · US Doesn’t work: I try to get one and it takes weeks to show up. Then it randomly disappears. Like it’s digital, there’s no reason to be screwing users like that.
20. [R92] 2/5 · US I totally hate libby: I don’t like Libby because like you have to wait for the books and stuff
21. [R119] 3/5 · US Love but one thing I hate: The app functions like a real library, so whatever book is available at the library you have a card at affects what books you can read. I wish it didn’t act as a real library because if I want to read a book and I only have a few days, there is a chance it will be checked out. I feel that you should just be able to read the book regardless of another person using it. So
22. [R55] 3/5 · US Sync Improvements: Love this app but the sync between devices for tags/holds/etc is not accurate in my experience.
23. [R84] 1/5 · US Not as good as cloud library: The app and website don’t work together. If you save a title on one it doesn’t show on the other. Libby has a very small collection of history books and most of them I’ve already read on cloud library. After weeks of trying to find books I want to read I logged in today and everything I saved is gone.
24. [R330] 1/5 · CA Audiobooks do not sync: Audiobooks do not sync across devices, even if bookmarked. Audiobooks do not sync either ebook, even on same device.
25. [R428] 3/5 · CA Very glitchy app: Often drops the location of where user was reading or listening or simply stops playing and need to reset it. Quite annoying.
26. [R40] 3/5 · US I love the app but I can’t find my library on my iPad…: I was able to sign in and use Libby from my phone but I can’t find/sign into my library (Frisco Library-TX) on my iPad. I also wasn’t able to find a way to give this feedback within the app. Can you assist with getting this corrected? Other than that the app is great!
27. [R238] 1/5 · GB doesnt show my local library: i tried finding my library but it only shows the central one in my city. i dont have a card there
28. [R279] 1/5 · GB No Libraries: Unfortunately this app only has libraries in major cities - nowhere small. All major cities closest to me would not give me a card as I do not live in the area, massively disadvantaging me.
29. [R300] 1/5 · GB Wales: Could not find my library on the app I guess it only for England and not for wales
30. [R39] 2/5 · US Hard to use or find things.: I open it on my phone and there are masses of book titles/covers. No searching. How do I reserve or request a purchase?
31. [R113] 1/5 · US Hard to use: Difficult to find books. Search offers books that I don’t like
32. [R149] 1/5 · US Worst App: The apps code could have been developed by a 3 year old. The design is confusing, not to mention the long hold lines. I wish there were more good books in the catalog.
33. [R198] 1/5 · US Confusing and not user friendly!: I don’t find Libby user friendly. I just checked out a book from my library and now can’t find it anywhere in the Libby app!
34. [R110] 2/5 · US Why is Libby with iPhone 17 Pro Max so bad?: I recently updated my iPhone and the sound on Libby audiobooks is horrible. I'm not sure what's wrong. Is it an iPhone setting or a Libby problem? There are no audio settings in Libby and I've tried everything in my iPhone settings. The audio is low and uneven and has quick bursts of loudness. The problem does not exist with headphones--only on the iPho
35. [R412] 2/5 · CA Audiobook volume is ridiculously low: It’s great that I can get audiobooks from the library, but it sucks that I can’t even listen to them at a normal volume. This is seriously at least 10 dB lower than every other audiobook app. It’s a big problem and you can see how many people talk about it in forums. This should be so easy to fix, any yet the app has been languishing in this low volume state f
36. [R436] 2/5 · CA Unreliable: Unlike overdrive, Libby updates interface regularly so if you are out of cell service you loose your reading!
37. [R477] 3/5 · CA Meh: It’s functional but definitely very slow without wifi
38. [R540] 3/5 · AU Works offline … sometimes: Excellent app but reading offline is hit or miss. I make sure all content is fully downloaded and readable when on wifi, but when trying to read on iPad away from wifi it will often tell me it needs to update the reading interface (or be online for some other reason) and the already downloaded content won’t display. So can’t be relied upon if you’re not online. Otherwise
39. [R177] 2/5 · US Why are we waiting!: How is it that every other reading or audible platform allows you to listen or read a book regardless of how many other people are listening except Libby? Digital copies can be used unlimited times by unlimited people. So, why are we waiting in line???
40. [R239] 3/5 · GB I love it but..: I’m not a big fan of the fact I have to wait 12 weeks for a book I’ve been wanting for months. STILL A RLLY GOOD APP THO
41. [R496] 1/5 · CA It’s waiting time for all the books are eternity..: You can’t listen to your favorite author when u want to…. The waiting times are so long I’ve been waiting for few books from freida macfaden from last 3 months and i am still on hold and it is really frustrating.
42. [R16] 5/5 · US Love to READ???: You can’t beat LIBBY!!! Borrow cost free - on a Kindle or a Nook…
43. [R35] 5/5 · US Love it: I’ve been reading and listening to books through the library for a couple of years now. It’s been great and it’s free. I love it!!