Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

Baby Story

45
User verdict / 100 High confidence Divided

Baby Story is a popular photo editing app for parents to document milestones, but recent updates and a shift to a subscription model have led to widespread complaints about technical issues, lost data, and unexpected charges.

4.8★ lifetime (145,169) Free + in-app purchases since 2015 by PIXO Incorporation updated 0.1 mo ago recent negative 15% 120 reviews across 4 regions
Subscription & Pricing Technical Issues Features & Content Customer Support
5★624
4★138
3★44
2★26
1★118
recent reviews across 4 regions, vs the 4.8★ lifetime average

Baby Story is an app designed for new parents to create milestone photos with stickers and frames. While many users appreciate its creative tools, recent reviews highlight significant problems with app functionality, subscription management, and data loss, contradicting its previously high lifetime rating.

What users like

  • Offers a variety of cute stickers, frames, and backgrounds for baby and pregnancy photos.R10R14R19R30
  • Easy to use for documenting baby milestones and pregnancy journeys.R61R63R81R82
  • Some users find the free version usable, offering enough options without a subscription.R44R45R62R63
  • Allows users to keep track of pregnancy and baby milestones in one place.R4R14R31R58

What users complain about

  • Frequent app freezing, crashing, and inability to load or save photos/stories.R1R4R12R21
  • Users report losing entire photo stories and data, even with paid subscriptions.R15R24R31
  • Many users were charged for subscriptions or annual plans without consent or during a 'free trial'.R2R7R8R11
  • The app frequently requires users to restore purchases or re-subscribe, even when already paid.R1R33R34R51
  • The 'Magic Cut' AI feature is often reported as not working or locking users out.R48R54R66
  • Many features, especially desirable ones, are locked behind a paid subscription.R29R38R39R41
  • Inability to save albums to the phone, share them easily, or print them as physical books.R9R13R14R28
  • Photos become blurry or lose quality after editing or saving.R170R244
  • Lack of diversity in sticker examples and limited options for school-aged children or twins.R6R16R95
  • Poor or non-existent customer support for issues like refunds or technical problems.R15R24R50R66
  • AI features, especially portraits, are criticized for not resembling the person and creating 'fake memories'.R3

Latest update · v3.6.2

What the developer says changed (the verdict above weighs this against what reviewers report):

Baby Story: Pregnancy Pictures Must-have app for new parents. What's New • Discover magical AI Portraits. bring your baby to life in 140+ enchanting styles. • Save your favorite portraits to keep every magical moment forever. • Share your baby's wonder-filled portraits with family and friends.

Recurring themes

Technical Issues negative
Users frequently report the app freezing, crashing, not loading photos or stories, and losing saved data. This includes issues with editing, applying stickers, and the 'Magic Cut' feature failing to work. Many reviews mention these problems occurring after recent updates.R1R4R12R15
Subscription & Pricing negative
A major point of contention is the app's pricing model, specifically the shift from one-time purchases to expensive subscriptions. Many users feel misled by 'free trial' offers, reporting unexpected charges, being billed for annual subscriptions they didn't authorize, or being unable to access previously purchased content without a new subscription. The app also frequently prompts users to restore purchases or re-subscribe.R2R7R8R11
Features & Content mixed
Users generally like the variety of stickers, frames, and backgrounds for creating milestone photos. However, there are requests for more diverse content, options for older children or twins, and the ability to save/share albums outside the app or print them as books. The new AI features are met with skepticism, with some users disliking the 'fake' appearance of AI-generated images.R3R6R9R10
Customer Support negative
Multiple reviews indicate a lack of responsive or helpful customer support, especially concerning refund requests or technical issues like lost data and non-functional features.R15R24R50R66

Who it's for

This app is for new parents who want to easily document pregnancy and baby milestones with decorative stickers and frames R10R14R30. It is particularly appealing to those looking for a simple way to create cute photo memories R61R63R81. However, it is NOT for users who are unwilling to pay for a subscription, expect reliable app performance, or require robust customer support R2R15R21.

Evidence note: The recent reviews skew heavily negative, focusing on technical bugs, subscription issues, and data loss, which contrasts sharply with the high lifetime rating. The developer's release notes mention new AI features, which are present in reviews, but do not address the widespread complaints about app instability or subscription problems.

Frequently asked

Does Baby Story offer a free trial, and is it truly free?
While Baby Story advertises a free trial, many users report being charged for subscriptions or annual plans prematurely or without consent, sometimes as much as $20 for a month or $40-$50 for a year R2R7R8R22.
Can I save or print my baby's story as a physical book?
Currently, the app does not offer a direct option to save albums to your phone, share them easily, or turn your story into a printable physical book R14R28. Some users wish for this feature R9R13.
What are the common technical issues with the app?
Common technical issues include the app freezing constantly, crashing during use, photos not loading, inability to edit or apply stickers, and entire photo stories disappearing R1R4R12R15.
Are there many free features, or do I need a subscription?
While some users find the free version usable with basic options R44R62, many desirable stickers, backgrounds, and advanced features are locked behind a paid subscription R29R38R41.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R10] 5/5 · US Amazing for first time parents: Absolutely recommend, they have nice frames which can be turned into amazing pictures without having to break the bank
  2. [R14] 3/5 · US I love this but..: I love how I can have my baby’s album at my fingertips. I love all the stickers and backgrounds. It really makes it easy to put everything in one place. Cons: However, the one thing that I don’t like is that the album can’t be saved to my phone or shared to others to look at. It also seems the only way I have access to it now is if I renew my subscription. You need to have a s
  3. [R19] 5/5 · US Awesome application: It’s really simple to navigate and awesome stickers for everything !!!
  4. [R30] 5/5 · US Super cute!: Love all the stickers and such a cute way to keep track of your pregnancy and after!
  5. [R61] 5/5 · US Great!: I like this app a lot. Easy to use for baby milestones.
  6. [R63] 5/5 · US Fun and easy: This is a cute and useful app plus you don’t have to have a subscription.
  7. [R81] 5/5 · US L O V E: so fun and easy to use!
  8. [R82] 5/5 · US I love it so much: I love it. It is so fun that I want to do it every day but I can't. I am putting new things I did not know about on the pictures.
  9. [R44] 4/5 · US Great app: It’s a great app to add stickers to your photos of baby or baby bump when pregnant. It does have an option for a subscription but you don’t have to have one to use the app.
  10. [R45] 5/5 · US Very cute: Such a cute app and lots of options without paying.
  11. [R62] 5/5 · US Good: There is a subscription but without it it is still a very usable app.
  12. [R4] 3/5 · US Pictures not loading for the story: I absolutely loved this app. I didn’t mind paying at all until it stopped working. I’ve been using this since I found out I was pregnant with my first baby. I would add details or symptoms or fun moments to the stories section and I’ve had no problems. Then I had my daughter and I added an album for after she was born and no problems but after 6 months it’s now
  13. [R31] 1/5 · US Not Impressed: At first I really enjoyed this app because it helped to track the mile stones that were happening. I downloaded it around 17 weeks and have been using it since. However at about 22 weeks it deleted everything from my storyline which was annoying but I was able to redo it. I logged in and had it to where it said it should save the data. Well we are at 29 weeks and it has completely d
  14. [R58] 5/5 · US Love love love: My kids are 3&6, and I'm still loving this app! This app has followed our journey since I was pregnant with my first. It's not always easy getting kids to pose on milestone events, and this app can turn any picture into a memorable favorite.
  15. [R1] 1/5 · US love but it’s not working anymore: i pay for the whole app, and lately i can’t even update photos to my sons story. i love this app but cmon please fix your stuff
  16. [R12] 2/5 · US Baby app: I’m not able to edit or apply stickers, collages or anything else, it won’t apply. Unfortunately I have to delete.
  17. [R21] 1/5 · US Bugs 4Eva: This app would be absolutely amazing…if it didn’t crash in the middle of every project without saving. I’ve had it for 7 years and still have the same issues. Has there been no attempt to fix this in all that time?????
  18. [R15] 1/5 · US Heartbroken!!: I have been keeping up with my last baby’s milestones with this app! Every. Last. One! Log in to add the newest milestone at 9 months and everything is GONE! I paid for an annual subscription and I am devastated!! I emailed support and the only response I received was them asking if the problem was fixed, which made me even more upset. I pray this can be restored or I’ll be expectin
  19. [R24] 1/5 · US Entire story disappeared: I updated the app and my whole story I've been adding to for 4 months vanished. I'm not even able to email support, it says "email could not be sent"
  20. [R2] 1/5 · US Mierda: No sirve pagué y sólo la use un día y según pagué para un mes y sólo un día la usé y ya no puedo crear imágenes y me cobraron 20 dólares es una mierda no sirve esta aplicación
  21. [R7] 1/5 · US A Scam: The app says it’s free trial for 7 days but only on 3rd day free trial the app already took money out from my bank…and the app is not even worth paying for…only few options to choose..so don’t even think of buying the app. It’s a real scam!!!
  22. [R8] 1/5 · US Charged for a year when I never signed up: I downloaded this app to see what features it had and noticed that they charged my bank for a year subscription. I asked for a refund and was told that they do not offer refunds.
  23. [R11] 1/5 · US Scam: It’s a scam they charged me for the entire year and when I login it’s saying I don’t have an account
  24. [R33] 1/5 · US Terrible: I downloaded this app and immediately paid for the monthly subscription. However, every time I click on the app, it makes me go through the whole process again and asks me what subscription I want and I have to click “restore purchases” to get back into my account. Then when I’m finally in the app, it will randomly jump out of what I’m doing and go back through the process again like I d
  25. [R34] 1/5 · US Keeps making me restore purchases: Even while using the app it'll refresh and take me to the subscription page and I have to click restore purchases multiple times. this is very annoying.
  26. [R51] 1/5 · US The App refuses to restore my purchase.: I loved this app with my first child. I now have a second child, and I’d love to use it again, but the app refuses to restore my purchase. It says the purchase has been restored but nevertheless forces me to subscribe again.
  27. [R48] 2/5 · US No instructions for Magic Cut?- locked out: I kept trying to use this feature of the app but got repeated errors that I needed to choose an appropriate pic. There are no institutions anywhere in the app to tell you what kind of pic is needed. I was locked out after several tries with different pics and told I’d completed 12 of the magic cut background pics already. No I just tried 12 times unsucce
  28. [R54] 1/5 · US Magic cut doesn’t work: I tried different pictures and no one is works and now it is said that I used all my magic cut. I was expected better from the app that you pay $50
  29. [R66] 1/5 · US Magic Cut Never Works: I paid for a subscription just for the magic cut and it never works. I reached out to Support and they contacted me back weeks later and it was super unhelpful. They only responded to one of my emails and the other email had a proper description of the problem and they didn’t even respond to that one.
  30. [R29] 1/5 · US Annoying!: They let you edit ONE a picture on the free version using the stickers. If you try to go back in and edit another one using the stickers they’re locked unless you purchase the plus version. There aren’t hardly any sticker packs that are free…esp the ones I wanted to use like the fruit comparison ones or food comparison one. I deleted it.
  31. [R38] 2/5 · US Not everything needs a subscription: Someone said it’s giving “middle school picsart vibes” and I definitely agree. While cute, the color ones you have to pay for and $40 a year from “some” cute stickers isn’t worth it.
  32. [R39] 2/5 · US In love: Just love all my baby pictures I just wish it had more options in stickers. The price to purchase the app is not bad if had color options for the stickers.
  33. [R41] 1/5 · US Eh: All of the stickers you have to purchase
  34. [R9] 5/5 · US Such a great app for new parents: I would like the option to turn my story into an actual book that’s printable. I don’t mind paying however much for it but that would be super cool.
  35. [R13] 4/5 · US Great photo editing: I really like this app for documenting my babies’s first year. My only complaint, is that I don’t see an option to actually create a baby book. I would love to just order something through the app. As opposed to taking it and ordering through Shutterfly. There might be something I am missing, I am hoping to hear back from the app support, but it has already been a couple of we
  36. [R28] 3/5 · US Printing story album: I like the app so far but wish it had more templates and backgrounds. Mostly I wold like to know if there is a way to print story time as an album or if there is a way to download it
  37. [R170] 3/5 · US Blurry: I loved this app, but since the update all of the photos I have added stickers to and saved end up blurry. Makes me sad because I really liked editing my weekly bump pictures.
  38. [R244] 3/5 · GB Used to be fantastic?!: I’ve just this app since I was a few weeks pregnant and it’s always been fab. Since my daughter was born I use it every month. However, for her 16th and 17th month photos the photos have become blurry and lose quality and soon as you leave the crop page. This never used to happen. I’ve tried reinstalling, turning phone on and off... the lot! Very disappointed.
  39. [R6] 1/5 · US I have twins: I really wanted this app for cute pictures of my twin’s milestones but it only supports one baby :(
  40. [R16] 4/5 · US Great for baby milestones, please add more for school age children!!: Would love to have more back to school sticker options for school age children!! Like “hello first grade”-5th grade, “first day of 2nd grade”, etc…
  41. [R95] 3/5 · US Add more diversity: I like this app. I think it’ll take me through minimum one year of the baby’s life, but the app needs more diversity. My personal pictures will have a brown baby in them, but the app itself needs more diversity. It would be nice to see more representation of different cultures on the picture/sticker examples. I’ll still use this app, but just a thought.
  42. [R50] 1/5 · US No way to contact support: They took $40 and have no way to contact them
  43. [R3] 1/5 · US Too much AI: It uses AI so bad that the photos don’t even look like the person. I don’t want fake memories or pictures that don’t look like me
  44. [R22] 1/5 · US “Free” Trial?: I was charged before the end of the free trial period.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store