Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

BODi Home Fitness & Workouts

60
User verdict / 100 High confidence Divided

BODi offers a wide variety of effective at-home workouts with excellent trainers, but recent updates have introduced significant app stability issues, login problems, and a frustrating customer service experience regarding billing and cancellations.

4.9★ lifetime (297,653) Free to download since 2015 by Beachbody, LLC updated 0.4 mo ago recent negative 6% 120 reviews across 4 regions
Customer Service & Billing App Performance Workout Content & Trainers Pricing & Subscriptions Device Compatibility
5★660
4★49
3★5
2★7
1★43
recent reviews across 4 regions, vs the 4.9★ lifetime average

BODi provides a comprehensive platform for home fitness with diverse workout programs and motivating trainers, enabling users to achieve significant fitness goals. However, recent user experiences highlight critical issues with app functionality, subscription management, and customer support, which contradict the app's generally high lifetime rating.

What users like

  • Wide variety of effective at-home workouts for all fitness levels, with many not requiring special equipment.R2R5R6R8
  • Motivating and experienced trainers, with specific programs like P90X, Insanity, and Shaun T workouts frequently praised.R10R11R12R14
  • Convenient for travel and busy schedules, allowing workouts anywhere.R18R27R32R34
  • Integration with Apple Watch and Apple Health is appreciated by some users, though not without issues.R15R42

What users complain about

  • Frequent app freezing, crashing, and loading errors, making it difficult to access workouts.R45R394R404R405
  • Poor customer service, making it difficult to resolve billing issues, account access problems, or app malfunctions.R1R20R99R106
  • Subscription prices have significantly increased, and monthly payment options are often unavailable, forcing users into expensive quarterly or annual plans.R19R342R358R360
  • Issues with logging in, being logged out frequently, and inability to access paid content or accounts across devices.R466R468R471R485
  • Inability to cancel subscriptions, with users reporting predatory billing practices and difficulty stopping recurring charges.R99R490R543R552
  • Downloaded workouts often do not play offline or are unreliable, hindering a key feature for many users.R464R466R467R471
  • Specific issues with Apple Watch app functionality, including workouts not syncing or showing for new programs, and heart rate tracking errors.R15R363R475R544
  • Video and audio synchronization issues have appeared since the last update.R213
  • Older devices, particularly iPads, are no longer supported by recent updates, preventing users from accessing the app.R25R118R463
  • AirPlay functionality is broken for some users after recent updates.R489
  • Lack of basic features like adding workouts to favorites or personal playlists.R376

Latest update · v11.6.1

What the developer says changed (the verdict above weighs this against what reviewers report):

Cast workouts from more places throughout BODi! 30 Day Booty Boost and 10 Minute Booty Boost are now on Apple Watch. Plus bug fixes and stability improvements.

Recurring themes

App Performance negative
Many recent reviews report significant issues with the app freezing, crashing, failing to load, and videos not playing. Users experience frequent logouts, making it difficult to access content. Downloads for offline use are also reported as unreliable. This directly contradicts the developer's claim of 'bug fixes and stability improvements' in the latest update.R45R213R394R404
Customer Service & Billing negative
A recurring and severe complaint is the extremely poor customer service. Users report inability to contact human support, difficulty cancelling subscriptions, predatory billing practices (e.g., continued charges after cancellation, double billing, hidden supplement subscriptions), and a lack of resolution for account or payment issues.R1R20R99R106
Pricing & Subscriptions negative
Many users express frustration over significant price increases and the removal of monthly subscription options, forcing them into more expensive 3-month or annual plans without a free trial. Some feel the value no longer justifies the cost compared to alternatives.R19R275R342R358
Workout Content & Trainers positive
Despite app issues, the core workout content and trainers receive overwhelmingly positive feedback. Users praise the variety, effectiveness, and motivation provided by programs like P90X, Insanity, and various trainers. Many have achieved significant fitness results.R2R4R5R6
Device Compatibility negative
Updates have caused compatibility issues, particularly with older iPads that can no longer update to the required iOS version. Apple Watch integration is also problematic for some, with new programs not appearing or tracking issues.R25R118R363R463

Who it's for

BODi is for individuals seeking a wide variety of effective at-home workouts with motivating trainers, especially those who appreciate diverse programs and convenience for travel R2R14R18R32. It is not for users who prioritize reliable app performance, responsive customer service, or flexible, affordable subscription options R99R342R394R490.

Evidence note: The recent reviews skew heavily negative, particularly concerning app functionality, customer service, and pricing changes. This contrasts sharply with the high lifetime rating, suggesting a significant negative trajectory in user experience following recent updates and business model changes. While positive reviews praise the workout content, the volume and severity of negative feedback on app and service aspects are substantial.

Frequently asked

Are there free workouts or a free trial available?
The app description claims a free trial is available upon sign-up, but several recent reviews state they did not receive a free trial and were only offered paid 3-month or 12-month subscriptions without a preview R397.
Can I pay for BODi monthly?
Recent reviews indicate that monthly payment options are often no longer available, with users being forced to purchase 3-month or 12-month subscriptions upfront R342R397R450.
Does BODi work with Apple Watch?
While some users appreciate the Apple Watch integration for syncing workouts and tracking, others report issues with the Apple Watch app, including new programs not showing, workouts stopping mid-way, and heart rate tracking errors R15R363R475R544. The latest update notes mention new programs on Apple Watch, but user experience is mixed.
Is it easy to cancel a BODi subscription?
Many users report extreme difficulty cancelling their subscriptions, with no clear cancel button, incorrect instructions, and continued charges even after attempting to cancel or changing bank accounts R99R490R543.
Are there issues with video and audio synchronization?
Yes, since the last update, some users have reported that the voice-over is not in sync with the video, with delays ranging from 3 to 10 seconds R213.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US Gave Up My Gym Membership!: By far the BEST Fitness app! So many great at home workouts, and most of them don’t even require anything extra, but a yoga mat and maybe some optional weights! Worth IT!
  2. [R5] 4/5 · US Great options: I’ve had the app for years now and keep coming back to do workouts I’ve done before and also checking out new workouts as they come! It’s a great way to stay motivated by changing things up:).
  3. [R6] 5/5 · US Review: Love all the workout choices!! Even camping I just did 3 10 minute ones💕💕
  4. [R8] 5/5 · US I’ve been doing the programs for years!!: Something for everyone!
  5. [R10] 5/5 · US What Expertise!: I am constantly shocked at how science has advanced. It is evidenced in these kind and challenging postures…lovely woman as well!
  6. [R11] 5/5 · US Killing it!: Only a week in, and I’m feeling the burn! The trainers are so experienced and motivating! Let’s go!
  7. [R12] 5/5 · US Booty burn: This program is amazing !! Not only works the booty it works everything!
  8. [R14] 5/5 · US Best Online Workouts: Gen Xer here. Been with Beachbody since the Tony Horton and Shaun T days, and BODi is still the best workout platform you’ll find online. The variety and coaching quality are why I’ve never cancelled.
  9. [R18] 5/5 · US Great and Effective Workouts: I’m a busy working mom with kids in sports and all the things to do… except have time to go to a gym. I’m able to do these workouts in my bedroom. These workouts will kick your butt in the best way.
  10. [R27] 5/5 · US Best fitness solution EVAH!!: Not only is it super fun, but so convenient! My gym is always open and comes with me when I travel. Using BODi now for over 20 years, helping me reach my goals through each stage of my life.
  11. [R32] 5/5 · US Awesome program and app: I travel for a living and having these videos just a few clicks away is amazing.
  12. [R34] 5/5 · US Convenient on the go: I really like the mobile ease this app allows me. I can take my workouts on the road when o travel. Stick to my program and work out with my favorite trainers.
  13. [R15] 5/5 · US Please fix the bugs!!: I love how my watch syncs to the app when I workout, but sometimes it loses my heart rate and will drop from like 158 down to 54 bpm. It messes up my confidence when my calorie burn from core de force only says 115 when I know I worked really hard.
  14. [R42] 5/5 · US Great App!: I love how it connects to my Apple Watch!
  15. [R45] 1/5 · US Awful: What this app provides is great. But the app doesn’t work, nor does the site have the time. Just says “error”
  16. [R394] 1/5 · GB Work outs great…when the app works: This app is SO buggy! It took me 15 minutes for it to load up; when you’ve up at 445am to get a workout done before work, 15 minutes is frustratingly LONG!!!! I used a different appt today, that’s so unfair given how much I’ve paid for subs. Don’t waste your money until they can get it properly running
  17. [R404] 1/5 · GB My app freezes: I have been a member for two year and since the last two months my app freezes when I go into my account. I have tried up dating soft ware, restoring the app. It no longer works.
  18. [R405] 1/5 · GB Terrible app issues: App won’t load properly for hours at a time or randomly closes. Definitely not on demand when you can’t get access to it.
  19. [R1] 1/5 · US Customer Service: They were just involved in a data breach and make it impossible to talk to someone about deleting your account. They have AI chat bot who conveniently can’t find any information about how to delete your account either.
  20. [R20] 1/5 · US Will not refund. Theft.: Customer service is the worst. I signed up under an incorrect (misspelled) email address and did not have access to the account but was still charged for several months despite disputing charges. There was no way to cancel the subscription because I had no access to the account. I had to confirm my email to login but not to make the initial payment. Eventually through a ch
  21. [R99] 1/5 · US Predatory subscription: Stay away from this app. We paid for a year then after canceled through app then they kept charging 96$ every quarter. No customer service no email to contact no phone number. Had to lift it as fraud and change bank account. Just another fitness scam to locks you in but won’t let you cancel
  22. [R106] 1/5 · US Horrible Customer Service: UPDATED TO THEIR RESPONSE: I started the free trial, I loved the original P90x. The billing is outside of the app, so switching back and forth my login didn’t transfer over, so I ended up with both both the P90x and the BODi free trial which then both turned into subscriptions. The p90x is part of BODi, so it makes no sense to have the two separate subscriptions, I see i
  23. [R19] 3/5 · US Buena pero: Tiene rutinas increíblemente buenas y funcionan, pero deben de crear paquetes más económicos para esas personas que no pueden esa cantidad puedan obtener algunas rutinas por un precio más módico
  24. [R342] 1/5 · GB BODi got greedy!: BODi got greedy! Only 3 or 12 month subscriptions available! Where’s the monthly option gone? Forcing us to spend £99 or £189 up front without giving as much as one free sample workout! I used BODi for years when it cost £14.99/ month, before they changed the subscription overnight! Such a shame. Luckily there’s a lot of other, decent priced options out there.
  25. [R358] 1/5 · GB Super expensive: I loved this app for years but what on earth happened to the price!! It’s more for a month than what it was for 3 months.will not be using it anymore
  26. [R360] 1/5 · GB Toooooo expensive!: I used to love my workouts with beachbody. I sustained an injury and it’s taken a while to recover so I didn’t renew. Now that iv recovered I decided to get myself back into shape. The price has gone ridiculously high!! My gym membership isn’t this high! I’m so so disappointed as it was convenience of using the app. I think I’m just going to have to be disciplined and stick
  27. [R466] 1/5 · GB Probably one of the worst apps from a decent sized company: First of all, I love the programs and routines. Have done ever Insanity, P90X and a mix in between. The app for iPad is almost useless. It never plays back the downloaded programs - they seem to get frozen in the Download section of the app. Sometimes when I think its playing a downloaded program, I realize afterwards it was streaming usi
  28. [R468] 1/5 · GB Can’t even login: Spent £100 on an app that is inaccessible. Can’t even complain to beach body because you have to have an account to do so and it won’t register me. Just wait until this problem dies down because it’s bound to happen again to someone as per the below reviews!
  29. [R471] 1/5 · GB Glitchy: The app is glitchy, keeps asking for login details. Won’t play back downloaded items or freezes. Only 5 downloads allowed which is poor if going away. Very disappointing when you’ve paid for a subscription and even extra programs that cannot be completed. Also no facility to change units or even add decimal places to tracking measurements. The concept and workouts are fine but let down by
  30. [R485] 1/5 · GB Can not login: Keeps kicking me out of the app and now I can no longer log in. It works perfectly on the browser though so it’s not an issue with my account or my credentials. Appalling app!
  31. [R490] 1/5 · GB Impossible to cancel: I’ve had this app on my phone for over a year and found it impossible to cancel. I’ve tried there instructions which are incorrect. There is no cancel button. You then get sent to the website to update your credit card but absolutely no way of cancelling. What makes it worse, I cancelled my card then they took the payment via PayPal. It’s ridiculous the programs on the app
  32. [R543] 1/5 · CA Over billing: I cancelled this in March 2025 and they are still billing me monthly almost a year later. I have paid $400 in fees I never agreed to. My credit card company has stepped in and yet they still continue to bill me. There is no one to contact and the app just takes you in circles ensuring you cannot speak to a human. My credit card company told me this is common. Stay far away!
  33. [R552] 1/5 · CA Shady business practices.: Shady business practices.
  34. [R464] 1/5 · GB Downloads not working: The latest update has broken the ability to play downloaded workouts offline, I use this feature everyday. Please fix this
  35. [R467] 1/5 · GB Download no longer working: The most recent update caused the download to stop playing. I can’t get my workouts in when im offline! This is not an acceptable service. Please fix this issue.
  36. [R363] 3/5 · GB Just ok: The app is okay, I paid way over the odds just to get the T25 workout, thought I would try the whole setup with shakeology and nutrition but it’s all far too much. Would be good to just charge for what you need. I also have issues with the workouts just stoping mid way on my watch which is frustration. Overall I wouldn’t recommend, I think for the money you pay you get much less than the
  37. [R475] 3/5 · GB Apple Watch App needs attention: Love the iPhone version of this app. I can interact with my group. Get updates from my coach and see what’s coming up on my workouts. It can be a bit slow to load but it’s not a big issue. The Apple Watch is great when it works if you just want to use the established routines. If you want to workout using any of the new programmes like #MBF or #MBFA then it is
  38. [R544] 2/5 · CA Update: Love this app and that it connects to Apple health, but this new update is not compatible with my Apple Watch 😔
  39. [R213] 3/5 · US Video/Voice Not in sync: Overall the app is great. However, since the last update the voice over is not in sync with the video. It has been anywhere between 3-10 seconds off from each other. I’ve tried restarting my device multiple times. But it has not seem to help. I’m not experiencing this with any other apps.
  40. [R25] 2/5 · US Upgrade Errors: The upgrade requires iOS 17 or higher and does not allow my iPad which is older to download the upgrade. Please fix this
  41. [R118] 1/5 · US Unable to upgrade: I have an iPad that won’t update to the required IOS for the app now. Frustrating to have the subscription and fight with viewing on safari.
  42. [R463] 2/5 · GB Updates: Sorry to see that the updates don’t work on my ancient iPad. Annoying to have to use my small mobile screen now.
  43. [R489] 1/5 · GB Recent update changed everything: The recent update has broken airplay. The app sometimes becomes non responsive, the layout makes it much harder to find things. I have contacted support but have yet to receive a response. I have also provided feedback but also no response. All this suggests they don’t care about their customers. Ensure the app does everything it promises to do before subscribing.
  44. [R376] 1/5 · GB Poor: 3500 bodi workouts and no way to add a workout to your favourites or your own personal playlist. It’s a basic feature. Come on guys.
  45. [R275] 2/5 · GB It is not free: My plans will need to be free and it is not
  46. [R4] 5/5 · US 21 day super block: Love it - super effective
  47. [R397] 1/5 · GB Free trial?: Your description says I get a free trial when I sign up, I did not. Your app also says I can pay monthly, I can not. My only options are 12 month or 3 month subscriptions. There’s no way in hell that I’m subscribing to anything without a preview of what the app is like.
  48. [R450] 1/5 · GB no monthly plan: why is there not a monthly payment plan???? sometimes hitting out a quarterly or yearly plan straight up can hinder those that can not afford to pay a sum like that up front

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store