Karrot
Karrot is a local buy-and-sell app praised for its ease of use and community focus, but it faces significant user frustration due to low traffic, scamming issues, and unresponsive customer service.
Karrot is a community-focused app for buying, selling, and giving away items locally. Users appreciate its simple interface and the ability to connect with neighbors, but many report difficulty selling items due to low user traffic and frequent encounters with scammers or unreliable buyers/sellers. Customer service and app functionality also draw criticism.
What users like
- Easy to use for posting and selling itemsR1R7R14R17
- Facilitates local transactions without shipping hassleR8R45
- Good for finding deals and giving away itemsR2R26R31R37
- Communication with buyers/sellers is generally smooth within the appR13R14R24R43
- Offers community activities and features like 'Boost' for listingsR6R19R64
What users complain about
- Low user traffic and difficulty selling items, especially compared to alternatives like Facebook MarketplaceR103R136R216R272
- Frequent encounters with scammers and unreliable buyers/sellersR23R273R286R312
- Poor or unresponsive customer service regarding issues like scams, account bans, or listing problemsR85R137R141R171
- Excessive and unwanted notifications/alertsR87R255R344R450
- App has functionality issues, such as sold items remaining in searches, limited categories, and AI features that are not always helpfulR154R278R342R470
- Neighborhood restrictions limit reach and sales potentialR88R196R236
- Users report being unfairly banned or having accounts revoked without clear reasonR171R261R326
Latest update · v26.28.0
What the developer says changed (the verdict above weighs this against what reviewers report):
● Minor bug fixes and usability improvements. This update is sponsored by caffeine and dreams. Got questions? Feedback? Wanna send a snack recommendation? We're listening at [email protected]!
Recurring themes
Who it's for
Karrot is for individuals looking to buy, sell, or give away items locally within their neighborhood, especially those who prioritize ease of posting and direct communication with neighbors R1R8R45. It's also suitable for users who enjoy community engagement features R6R64. It is not for users in areas with low Karrot adoption, those who expect robust customer service for disputes, or individuals easily frustrated by frequent notifications or unreliable transaction partners R103R273R85R255.
Evidence note: The recent reviews lean more negative, highlighting issues with traffic, scams, and customer service, which contrasts with the high lifetime rating. This suggests a potential decline in user experience or increased frustration with unresolved issues. The developer's notes mention 'minor bug fixes and usability improvements,' but recent reviews still report significant functional and user experience issues.
Frequently asked
Is Karrot a safe platform for transactions?
How does Karrot compare to Facebook Marketplace?
Why am I getting so many notifications from Karrot?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] I love Karrot: Karrot is great and so easy to post an item and fast to sell thank you Karrot I love it
- [R7] Premium adds: I love Carrot. I downloaded this app a year ago. Only now I finally started using it. it really works perfect and easy to use.
- [R14] Decent app: I’ve been using this app for a short time. Decent app for selling items. System is simple to use and great for communication with buyers.
- [R17] First sale amazing !: Made my first sale it was quick and easy and no problems were found will use this app more!
- [R8] Karrot: Awesome way to buy & sell with other people in the community. It’s a great opportunity to save money & time on items without paying retail prices.
- [R45] Great place to sell stuff locally: No hassle, no shipping. Super easy to sell things you don’t need. Excellent app. Finally a place where single buyers can meet sellers locally with protections built in and none of the noise of china sellers!
- [R2] Ray-ban eye glasses: People always say there no Angel walking on earth. Well l met an Angel on West 28 street. She didn’t share her name but we met to exchange money for eye glasses. This Angel didn’t share her name but she shared her kindness and instead of taken the agreed price for her and her partner Ray-ban prescription eyeglasses. She said Merry Christmas. I thought l would have to wait for
- [R26] Happy with my Seller and Yoga mat!: Very happy with getting a free yoga mat and I gave her a pretty meditation pillow. Win win!! So easy to do with such a nice person and a good feeling to do something mutually good!
- [R31] KARROT: Very good place to buy & sell with reasonable prices
- [R37] Karrot buy and sell: Ohhh my…this app is just what I need…away with clutter, old but good and nice products…I can even level up and earn $$$! GOTTA LOVE IT!
- [R13] Communication Easy: First experience with using this app and I am impressed.
- [R24] Communication / Loss of phone connection: I love Karrot because of the way you can communicate with the buyers and sellers in this format. It gives you the opportunity to make things easier for you to sell your items without any hassle. I only have one complaint with Karrot regarding the communication process between us selling and buying items that the app does disconnect sometimes creating a has
- [R43] smooth communication: It was very smooth transaction.
- [R6] The Best: This is the best app I’ve found, it’s reliable, organized, and it values both the buyer and the seller. Highly recommend it. Also true is that the app keeps you active with your sells by adding different activities (that I enjoy) such as Bingo, Declutter and more.
- [R19] Love Karrot: This APP is so much better and more advanced than FB Marketplace. Easy to upload photos and ai does the rest for you. Editing is a breeze and I love the Boost feature. A+ app!
- [R64] Community Funcycling: I love Karrot! We all have an opportunity to sell things we don’t use anymore & give them a new life! These days , we could all use a little extra money. Those of us who need items, can choose from an array of treasures to add to or collections or help furnish our homes. All this & we can win prizes too! What a great way to have fun, find things we need or want, sell things w
- [R103] No traffic, no results: I’ve been using this app for MONTHS and sold I think 2 items? I’ve sold THIRTY TWO items on Marketplace. Same items, same descriptions, same prices put up on both. NO inquiries, NO messages or offers about them on Karrot, sell just fine on MP. This app sucks.
- [R136] Market place is better: Nobody really uses this app at least not in my area i do better on market place
- [R216] Meager traffic: My listings get very few responses.
- [R272] Nobody buys anything: I’ve only sold a few listings and that’s it, the app also is so overrun with AI and scammers… it’s not worth using to be completely honest. They claim they can help you sell your stuff fast, but nope!!! Nobody buys a thing.
- [R23] Scammers: This app is full of people selling defective electronics without disclosing that information. Do your due diligence before buying anything.
- [R273] Low quality sellers: Sellers will agree to reserve items for you, then change their mind and sell to the next highest bidder. This is against Karrot’s guidelines, but their support team doesn’t seem to care if people do this. It makes the app unusable if people can promise to hold items until tomorrow and then 6 hours later sell the item to someone else. I love Karrot as an alternative to FB Marke
- [R286] Phone was locked: Phone wassim locked and cost me money to find out which carrier. Then had to call unlock it. Not happy!
- [R312] Flaky Sellers: More flaky sellers on here than Facebook marketplace. Twice now I have driven out about 45ish minutes to find out that the seller hasn't looked into their items being all there even after asking. Both times were asked to come back another time. Brutal! Waste of time and money (gas). Not only those two, a lot of ghosting sellers too. Disappointed about the site!
- [R85] Bad customer service: Bad customer service
- [R137] Bad customer service: Suspending innocent people And letting abusive people in platform
- [R141] Very unpleasant experience with the seller: I have to give this app 1 star because of a very unpleasant experience with a seller. I went to buy an item, but the seller spoke loudly and rudely, telling me to leave the store. I wrote a negative review, but it wasn't displayed, and I reported it, but received no response from 당근 (Karrot). I hope all users, including foreigners, are treated fairly. · translated
- [R171] Bad system: I got my account revoked for now apparent reason, and when I verified I still couldn’t access my account. I believe this is just a scam at this point
- [R87] Too many alerts!: I agreed to alerts for my buying and selling, but at this moment I have 10 alerts just promoting the use of the app. So, HEY! This isn’t the only app I have nor the only thing I need to respond to every day. Give it a rest.
- [R255] Notification Spam fraudster app: Look dev dude and marketing pm when I turn off these notifications I don’t want to get them so why are you spamming me random stuff to look at, also you are limited to 64 chars for some daft reason in the listing title. And some silly engagement hack is I have to open it to verify my location every other day. It now spams me with x is waiting for a reply every hou
- [R344] It’s OK: I don’t like the pop-ups or icons in the app for winning stuff or “ you won a trophy “ try to change it in settings, but doesn’t work. I only want chat notifications Market place is better than this app. More people & products, more sales. But better than KIJIJI
- [R450] Trying a replacement for FB marketplace: So far the app seems pretty good I like how it’s set to a neighbourhood, you can even select multiple neighbourhoods and the radius. I like how you can verify a user and rate users. The downside is there is waaaaay too many notifications. I ONLY want to get a notification if someone messages me about an item. I don’t want the same notification for someone c
- [R154] Shows only sold items: Very poor app seems to be a lot of advertising. Needs a lot of work
- [R278] Needs more selling categories and less A.I.: First and most importantly, this application needs more selling categories, many more. I’d especially like to see a dedicated category for musical instruments and equipment. Secondly, I appreciate that you’ve integrated AI to make the posting process easier for people, but many of us prefer to use our own brains and write our own posts. I find that ther
- [R342] Somewhat frustrating: Aside from the points a few folks have made about the limitations of the app, I find it frustrating that sold items remain listed in my searches. Why….
- [R470] JE NE RECOMMANDE PAS LE KARROT VISION MAIS AUCUNEMENT.: Leur epaisse artificielle qui est le karrot vision (jamais vu aussi épaisse que ca) NE VOUS FIEZ AUCUNEMENT A SON ESTIMATION. ELLE NE SAIT PAS ESTIMER. Si ça l'aurait été le cas, elle ne diminuerait pas le prix estimé à l'ajout d'un autre chose pour faire un kit. 🤷🏻♀️
- [R88] Make the app with no restrictions: The app is okay but make it without limits on posting and no neighborhood restrictions. If there’s an item in busan and I live in Seoul I want to be able to buy the item. These restrictions make it worse for item purchases. Also change it to unlimited posting no limits.
- [R196] It’s Still not in Philly???: Somehow it’s still not available for use in Philadelphia but outside that I tested the app out in a different county and it was completely dry as a bone in terms of getting anyone to buy anything off me and after almost a month later I’ve gotten 5 messages at once and they were all bots attempting to scam me
- [R236] It’s doesn’t even work: 1.3 million people live in my county. And it says that they haven’t gathered enough people. Do they realize they will never gather anyone if anyone who downloads the app is met with the realization that it does not work. Like what do they mean join the waitlist and they will notify me when the open it. All I’m going to do is delete the app, leave bad review, and when it do
- [R261] If you use IP phone they will ban you: After all the registration process, they banned me for having an IP phone I use a P phone for the last 10 years. I’m not gonna be using this one ever.
- [R326] Instantly banned: I got banned for 10 years because somebody reported me for suspicious activities even though I didn’t do anything wrong. I tried to explain my situation in the Help icon, but I couldn’t find it anywhere and I wasn’t even doing anything wrong which is the worst part. one star
- [R210] Sexual harassment: The people I run into on this app is insane they are all creeps and weirdos I had a buyer who was interested in y bike but ended up trying to get me to send him pictures of my waist mind you I’m only 18 I have proof and everything and I have the account I’m tired of this.
- [R244] Scammer: I bought a medium size North Face puffer coat and she gave me extra small. She said she is just busy. · translated
- [R25] It’s totally working!: I’ve sold a few items and met some fine people in the process. So far so good!!
- [R35] Good people: In a short time, I have had a very positive experience in Karrot I’m confident that things will continue in this manner…tyvm for a great community
- [R41] Amazing platform: Since I found out about Karrot I managed to declutter load of stuff and give then new home and met amazing people highly recommended
- [R378] Karrot doesn’t care about your safety.: I’ve had a handful of good interactions with ppl, but eventually I found a rip off artist. Bro set me up to try and rob me but I got the heck outta dodge before he could. Reported him to Karrot. Their response? They sent him a message to ‘be nicer to his neighbours’. That’s it. Still on the platform, still posting items he doesn’t have, still targeting ppl.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store