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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

TurboScan™

65
User verdict / 100 High confidence Divided

TurboScan is a long-standing, highly-rated scanning app praised for its ease of use and clear document capture, but recent reviews indicate significant issues with email delivery, auto-capture functionality, and a confusing payment model that locks out paid users.

4.9★ lifetime (100,344) Free to download since 2015 by Piksoft Inc. updated 2.9 mo ago recent negative 7% 120 reviews across 4 regions
Email Issues Payment & Pricing Scanning Quality/Functionality User Experience (General) Data Management & Storage
5★503
4★26
3★19
2★9
1★33
recent reviews across 4 regions, vs the 4.9★ lifetime average

TurboScan has been a highly-rated document scanning app for over a decade, known for its intuitive interface and ability to create clear PDF documents. However, recent user feedback highlights critical problems with email functionality, inconsistent scanning, and a frustrating payment system that often requires re-purchase or locks out features.

What users like

  • Easy to use and intuitive interfaceR1R3R8R13
  • Produces clear, high-quality scans and PDFsR114R30R36R43
  • Useful for organizing receipts and documentsR2R6R8R9
  • Long-term users highly recommend it for reliability and convenienceR1R12R15R19

What users complain about

  • Frequent and severe issues with emailing scanned documents, including delays or complete failure to sendR77R87R92R107
  • Auto-capture and camera focus functions are inconsistent or have degradedR23R68R277R365
  • Users who previously paid are being asked to pay again or are locked out of featuresR162R313R318R454
  • Lack of automatic cloud backup or file organization, leading to lost documentsR65R77R238R341
  • Free version is very limited, quickly forcing users to pay, which is not clearly advertisedR142R307R320R460
  • Limited integration with other cloud storage services beyond Apple's iCloudR295
  • Missing features like OCR (Optical Character Recognition) and spell checkR256R275R484

Latest update · v3.4.1

What the developer says changed (the verdict above weighs this against what reviewers report):

Fixed an issue with slow import from Photos. Smaller fixes and improvements.

Recurring themes

Email Issues negative
A predominant and critical issue is the unreliability of emailing scanned documents. Many users report significant delays (hours) or complete failure of emails to send or be received, making the app unusable for business or urgent needs. This directly contradicts the developer's notes about 'smaller fixes and improvements' as this is a major, recurring problem.R77R87R92R107
Scanning Quality/Functionality mixed
While many praise the app for clear scans, a significant number of recent reviews highlight a degradation in auto-capture and focus capabilities, leading to blurry or incomplete scans. This suggests a decline in core functionality for some users.R23R68R277R365
Payment & Pricing negative
The app is advertised as 'Free to download' but quickly limits functionality, forcing users to pay after a few scans. Even worse, many users who previously purchased the app are now being asked to pay again or are unable to restore their purchase.R142R162R307R313
Data Management & Storage negative
Users report issues with document organization, lack of automatic backup, and even loss of scanned files. There's also a complaint about limited direct integration with non-Apple cloud storage services.R65R77R238R295
User Experience (General) mixed
Many long-time users praise the app's simplicity and usefulness. However, some recent feedback points to an outdated interface and missing basic features like spell check or OCR.R1R4R6R8

Who it's for

TurboScan is for users who need a simple, intuitive app for scanning documents into PDFs, especially those who prioritize ease of use and clear output over advanced features like OCR or robust cloud integration R1R13. It is particularly useful for individuals managing receipts or small to medium projects R2R4R6. However, given the recent issues with email reliability and payment, it is NOT for users who depend on consistent, timely document delivery or those who expect a truly free trial before committing to a purchase R77R107R142R205.

Evidence note: The recent reviews skew heavily towards negative experiences, particularly concerning email functionality and payment issues. This contrasts sharply with the high lifetime rating, suggesting a recent decline in performance or user satisfaction. The developer's notes are too vague to address the specific, widespread complaints.

Frequently asked

Does TurboScan offer OCR (Optical Character Recognition)?
No, TurboScan does not include OCR functionality, meaning scanned documents are not searchable text R256R484.
Is TurboScan truly free to use?
No, TurboScan is not truly free; it allows only a few scans (e.g., three) before requiring a purchase to continue using the app R142R307R470R473.
Can I rely on TurboScan for emailing documents?
Based on recent reviews, you cannot reliably email documents from TurboScan, as many users report significant delays (up to hours) or complete failure of emails to send R77R114R147R205.
Does TurboScan offer cloud storage integration?
TurboScan supports iCloud backup, but some users report issues with files not appearing in iCloud R12R450R582, and there are complaints about a lack of direct support for other cloud services like OneDrive, Dropbox, or Google Docs R295.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] 5/5 · US #1: I've been using this app for over 10 years. Simple and intuitive. Convert to various file types in seconds. Highly recommended
  2. [R3] 5/5 · US Best scanner ever!: This is the best scanner I’ve ever used!
  3. [R8] 5/5 · US Best App I ever purchased: TurboScan is the best App I ever purchased. I use it on a daily basis to scan, store, archive in folders, and forward work documents, personal documents and receipts (just to name a few uses) right from my phone. It could not be easier. I highly recommend TurboScan!
  4. [R13] 5/5 · US Lifesaver & Timesaver: If I can use it, anyone can. Very user friendly. The ability to scan any document from almost anywhere is a tine-saver and sometimes has been a lifesaver. Thanks TurboScan!
  5. [R114] 3/5 · US Had this app for years: I like the app, it gives clear pictures of documents and is easy to use. My only negative is that it takes sometimes up to 2 hour for it to reach my email. It needs to transfer faster.
  6. [R30] 5/5 · US Best doc scanner: I’ve used TurboScan for years as an online professor and tutor. After each session I scan my color notes instantly and send them to my students. The students really appreciate the clean precise capture of my notes. I highly recommend TurboScan!
  7. [R36] 5/5 · US Great App: Easy to use, great quality images of documents
  8. [R43] 5/5 · US Excellent, convenient,easy to use: Love this app! It’s made my life as a student easier. Instructors have said appreciate pdf’s over pics. Very clear. Good for business stuff too.
  9. [R2] 5/5 · US Great organizer for receipts!: This app has made my expense reports a breeze highly recommended!
  10. [R6] 5/5 · US TurboScan: This app is unbelievably useful. I use it every day, copying receipts, titles, etc. My life would be much worse without it.
  11. [R9] 5/5 · US Awesome: I scan all my important documents and can easily access them when needed.
  12. [R12] 5/5 · US Been using TurboScan for years!: I discovered TurboScan many years ago and honestly, it’s been my document-lifeline. I use it many times a week. I see people I know struggling with their documents and I always recommend TurboScan because it is faultless and so easy. Just make sure it’s backed up to iCloud because in the very beginning, I did lose my documents but no more problem with that now. Tha
  13. [R15] 5/5 · US Great app!: Exelente! Using it for ever! Great app. Thank you!
  14. [R19] 5/5 · US Fantastic App: I’ve been using this for YEARS! I know there are now free integrated ways to make pdfs with our phones, but this app is vital to me. Centrally located and contains easy access to all of my files. It allows me to take pictures of documents, save them under custom names and email myself the pdfs. Ezpz. Highly recommend!
  15. [R77] 1/5 · US No good: There seems to be no backup system of files that you had in the past that you scanned and in addition to that I constantly do not see it coming into my email box and I have to do it like four times and keep checking the settings
  16. [R87] 1/5 · US Emails: It won’t let me save the pdf or email it to myself I went into settings it’s enabled still nothing and no way to get my pdf
  17. [R92] 2/5 · US Email: Sometimes it will not email to myself for hours or more
  18. [R107] 1/5 · US Awful: Do not use let alone subscribe like I unfortunately did. Once I finally got the email to work, I can’t download in from the inbox. This is a complete and total rip off. Buyers remorse in full swing right now.
  19. [R23] 2/5 · US Camera Lag: Camera lag’s after it says it takes a picture then when you move the camera it finally takes the picture and it’s not what you were trying to take a picture of. Has been going down hill last two years
  20. [R68] 1/5 · US Auto photo doesn’t work as well as it used to: Please address
  21. [R277] 1/5 · GB Highly Unreliable: The auto capture function is hit or miss. Highly unreliable if you want to send the scanned file to your email. You may receive the file in the evening if you have sent it in the morning. Don’t know if it is their server problem or something else.
  22. [R365] 1/5 · CA Gone down hill: It’s impossible to get the ap to auto or manual focus correctly! I keep getting only half a page?! It’s very frustrating and now user friendly- used to be way better
  23. [R162] 1/5 · US Don’t Buy: this app is boloney. i bought a few years ago and now its trying to force me to pay again to upgrade. app will not function unless you upgrade despite already buying it.
  24. [R313] 2/5 · GB Was ok until they want you to upgrade: Can't use it as it asks you to upgrade if not to restore purchase but it won't restore so you have to buy it for £6.99 I don't think so!!
  25. [R318] 1/5 · GB Scanned copy fail: Worked perfectly well until it told me I had to pay to continue using.. the minute I paid, it stopped sending my scanned files to my email!
  26. [R454] 1/5 · CA Scam: I purchased this app a long time ago and have been using it periodically. It is now telling me to purchase the app as if I only had the trial version and will not restore my purchase.
  27. [R65] 1/5 · US DO NOT USE THIS APP !!!: I thought this was the best app until one day my app is gone. I downloaded it again now everything is gone!!!! 2 YEARS OF SCANNED DOCUMNETS GONE!! Why aren’t the files saved automatically to my account !!!!!!!! Everything GONE I WANT TO CRY!!!
  28. [R238] 1/5 · US Flaws!!: So many times the folders will integrate with other folders. I’ve used this for years now, finally done.
  29. [R341] 3/5 · CA Great products but: Unless I haven’t figured out how, it’s impossible to organize documents based on date. I have to rely on iCloud back up to allow for this. I think, however, the app should do this automatically. Otherwise excellent scanner.
  30. [R142] 1/5 · US No free: It is not Free!! Use it twice and then they want your Apple Password. Is this a scam??
  31. [R307] 1/5 · GB TurboScan: Freezes until you pay 6.99. No mention of this on App Store. Misleading ad.
  32. [R320] 1/5 · GB Not free: Not really free. Makes u download premium
  33. [R460] 1/5 · CA Be aware: Once you download turbo scan to your phone for free it will then hound you incessantly to upgrade to the app you pay for locking up your free app until you do.
  34. [R295] 3/5 · GB Fab but why have you removed ability to save to Ondrive, Dropbox etc??: No direct support whatsoever..... In bed with Apple? I’m now using a more flexible & equally as good scanning app that allows me to store docs in whatever my business & clients use (Onedrive, Dropbox, google docs etc) as you used to, not just Apple’s storage!!!! Really p’d off about this as used to love this app.
  35. [R256] 3/5 · GB No OCR: No OCR and therefore no search capability. This is bizarre given the developer also sells an OCR app. The two need to be integrated. Quite disappointing. Aside from that, the capabilities of the app aren't clear on the App Store. Can it correct curved and creased pages? It doesn't say.
  36. [R275] 3/5 · GB Really good: Would be improved by adding spell check to the app. When writing a title for the entry, it’s criminal not to offer spell check, is this a difficult thing to add ? It’s so cumbersome that this isn’t there. Please update Team TurboScan. Looking forward to re-reviewing a 5* app once they do
  37. [R484] 2/5 · CA No text recognition: There is no text recognition included
  38. [R4] 5/5 · US The greatest scanning tool: For small to medium project you can’t go wrong with TurboScan. It never lets me down.
  39. [R470] 2/5 · CA Purchase: They give first couple of scans free then they start to force you purchase the app.
  40. [R473] 1/5 · CA Doesn’t work: I have zero documents scanned and it’s saying I reached my limit and can’t scan anymore unless I purchase the full app. Very frustrating, I even deleted and re-downloaded and still won’t work. Super sad because I really liked this app.
  41. [R147] 3/5 · US Emailing from the turbo scan up: It’s not dependable when emailing from the app. It’s a hit and miss situation. I often email a few times because it doesn’t go through.
  42. [R205] 1/5 · US Emailing stopped working: The app was working great and I paid for the upgraded version. With the updates I cannot send the documents as email to myself or send email to anyone. Please fix asap!
  43. [R450] 1/5 · CA TurboScan Pro is creating a duplicate of every file & directory in my iCloud - help: TurboScan Pro is creating a duplicate of my directories and files in each directory on iCloud. Further, it’s doing this over my cel data. Help I have an iPhone SX max running OIS 13.1.1
  44. [R582] 1/5 · AU Great for scanning but doesn't work with iCloud: This is a great scanner but although it says it has uploaded to iCloud it simply doesn't. No files are accessible on iCloud. Very annoying as this was the very reason I paid for the app

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store