Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

YouTube Music

55
User verdict / 100 High confidence Divided

YouTube Music offers a vast library and strong recommendations for premium users, but the free tier is severely limited by ads and lack of background playback, and recent updates have introduced numerous bugs and UI frustrations.

4.8★ lifetime (1,514,385) Free to download since 2015 by Google LLC updated 0.4 mo ago recent negative 47% 120 reviews across 4 regions
Free Tier Limitations Bugs & Performance User Interface & Experience Algorithm & Recommendations Missing Features
5★280
4★122
3★128
2★125
1★345
recent reviews across 4 regions, vs the 4.8★ lifetime average

YouTube Music is praised for its extensive music library and effective recommendation algorithm, especially for premium subscribers. However, recent updates have led to significant user interface issues, frequent app crashes, and a degraded experience for both free and paid users, with many free users finding the app unusable due to ads and lack of background play.

What users like

  • Extensive music library, including YouTube videos and unique contentR25R63R118R232
  • Strong recommendation algorithm for discovering new musicR25R27R31R128
  • Integration with YouTube Premium, offering an ad-free experience across both platformsR25R114
  • Intuitive features like Speed Dial and easy playlist creation for premium usersR108R128R131R232

What users complain about

  • Free tier is severely limited, lacking background play and having excessive, long adsR18R47R68R139
  • Frequent bugs, glitches, and app crashes, even for premium usersR10R19R42R121
  • Recent UI changes are unpopular, removing useful features like the 'Related' tab and making navigation difficultR14R36R50R189
  • Recommendation algorithm can be inconsistent or suggest irrelevant musicR6R57R58R69
  • Issues with playlist management, including random song additions and incorrect shufflingR8R43R61R78
  • Lack of essential features like crossfade, Shazam-like song identification, and proper Siri/CarPlay integrationR1R15R70R129
  • Problems with downloaded music not playing offlineR141R151

Latest update · v9.26

What the developer says changed (the verdict above weighs this against what reviewers report):

We update our app all the time in order to make your YouTube Music experience better. We polished a few things, fixed bugs, and made some performance improvements.

Recurring themes

Free Tier Limitations negative
Many users find the free version of YouTube Music unusable due to the inability to play music in the background, frequent and long ads (sometimes longer than the songs themselves), and the requirement to keep the screen on. This drives many to switch to other services or pay for premium.R18R31R32R41
Bugs & Performance negative
A significant number of recent reviews report frequent app crashes, lag, songs not loading, and general malfunction. This includes issues with gapless playback, the keyboard getting stuck, and downloaded songs not playing offline. The developer's notes mention 'fixed bugs and performance improvements,' but recent reviews contradict this, indicating ongoing issues.R2R10R12R19
User Interface & Experience negative
Many users are dissatisfied with recent UI changes, specifically the removal of the 'Related' tab in favor of new playlist generation options, and the search button being moved. Other complaints include a glitchy UI, difficulty editing playlists, and the app being less user-friendly than competitors.R14R21R26R28
Algorithm & Recommendations mixed
While some users praise the algorithm for its excellent song suggestions and discovery, others strongly criticize it for recommending irrelevant music, changing songs in playlists, or failing to learn user preferences.R6R8R25R27
Missing Features negative
Users frequently request features present in other music apps, such as Shazam-like song identification, crossfade, a block AI music button, consistent volume, and better playlist transfer tools. There are also reports of Siri and Apple CarPlay integration issues.R1R9R11R15

Who it's for

YouTube Music is for users who value a vast music library, including YouTube-exclusive content, and are willing to pay for a premium subscription to avoid ads and enable background playback R25R31R114. It's also suitable for those who appreciate strong music recommendations when the algorithm works well R27R128.

Evidence note: The recent reviews skew negative, which contrasts with the high lifetime rating. This suggests a recent decline in user satisfaction, possibly due to the latest updates. Evidence for some specific bugs (e.g., gapless playback, double charging) is limited to one or two reviews.

Frequently asked

Can I listen to YouTube Music with my phone screen off or in the background for free?
No, the free version of YouTube Music requires your phone screen to be on and the app to be open to play music; background playback is a premium-only feature R18R47R139.
Are there ads on YouTube Music?
Yes, the free version of YouTube Music has frequent and often long ads, with some users reporting ads longer than the songs themselves or multiple unskippable ads R7R37R47R68.
Does YouTube Music have issues with its recommendation algorithm?
The recommendation algorithm receives mixed feedback; some users praise it for excellent suggestions, while others find it inconsistent, recommending irrelevant music or changing songs in their playlists R6R8R31R57.
Have recent updates improved YouTube Music's performance?
Despite developer notes claiming bug fixes and performance improvements, recent user reviews frequently report ongoing issues with app crashes, lag, and general malfunction, contradicting the claimed changes R10R19R42R121.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R25] 5/5 · US New Update is Nice: the new update has made the app cleaner and smoother. i would seriously recommended getting a youtube music subscription over spotify or apple music, heres why: 1. comes with youtube premium. watching ads is so obnoxious on youtube to me now. i got spoiled by premium. 2. sleeper algo. youtube music cooks with its suggestions. dont sleep on its algo. 3. you can put youtube video
  2. [R63] 5/5 · US I have bug: It’s good. I like it cause it’s having all the music I want straight from the YouTube. But I am having bug in my playlist mixing up by it self 😭 solve it please please please
  3. [R118] 5/5 · US Music to my ears: I love music it just soothes my soul you can find anything anytime anywhere what ever you want to jam out to YouTube music has it
  4. [R232] 3/5 · US Experience from a longtime user on Apple-The Apple Watch version: **Pros:** - Intuitive features done better than competitors. - speed dial is great - Super Mix and their iterations are large, ever-evolving playlist tailored to your taste. - YouTube playlists and liked videos are in automatic updated playlists - grandfathered plans still accessible - Nearly every song on YouTube is available, i
  5. [R27] 5/5 · US Better than Spotify: The quality of this platform is just amazing. Great recommendations, great taste, great ui, and great platform. Deserves way more hype for how good it is and you should def get it
  6. [R31] 5/5 · US Great because I have premium.: It’s only good because my dad pays for premium, if I didn’t it’d be HELL. Like no background play unless you pay? That’s SUFFERING. Although the algorithm is really good, like I started playing “He’s My Man” by luvcat and “Sienna” by the Maria’s played next 🥹🥹. It cares about what YOU listen to, not what others do. The playlists are also great because I love the va
  7. [R128] 5/5 · US Only music app I need!: I’ve been using YouTube Music for years, and it’s literally the only music app I have! I use it almost 24/7 because it’s so easy to use. I love how you can organize your music, create playlists, shuffle everything, and discover new songs without any hassle. It seems like every song I think of is on here, and I rarely have trouble finding the music I want. The recommendatio
  8. [R114] 4/5 · US Sooo close to perfect: Love that YT music comes with YT premium so I don’t have to pay for two platforms! Super easy to transfer over music/playlists from other platforms but unfortunately you will lose a few in the process but atleast 98% transfer over correctly. Some of my only complaints is podcasts are super hard to follow in order, and are kind of formatted strange which is frustrating. Musi
  9. [R108] 4/5 · US Speed dial: I wish it were easier to pin and unpin from my speed dial without triggering playback. Like, if there were a specific link where it says EDIT speed dial.
  10. [R131] 4/5 · US Almost Perfect…: I love speed dial! So creative and very useful. I wish there was an option to clear my up next so my music would stop playing at the end of the current song. If you’re going to keep changing the bottom menu PLEASE let Premium subscribers customize it so we can expect consistency. Why do I have to reboot the entire app in order for songs added to a playlist to appear?
  11. [R18] 1/5 · US Sucks: Your phone screen must be on or it won’t play… seriously? There are so many music apps with that basic feature so I will stick with Pandora and Spotify. This app is the worst I’ve seen basically due to that simple feature. YouTube is already a nightmare with its advertising. Uninstalled and I won’t be back.
  12. [R47] 1/5 · US Don’t download unless you’re gonna pay for the subscription: App is unusable unless you pay for the subscription. You cannot turn off your screen or minimize the app. Ads are longer than songs, and run between each song. Some hours are as long as 10 minutes. Subscription is more than other apps.
  13. [R68] 2/5 · US Free Tier is 👎 WACK: A commercial after every song? Are you kidding me? Sometimes 2 songs will go by before a commercial, also you can’t turn the screen off with all those commercials? GOOGLE is just getting greedy because they’re definitely making money if I’m having to sit through all those damn commercials… GREED is TERRIBLE
  14. [R139] 4/5 · US It’s ok: I like how you can make playlists and listen to any music you like, it’s really easy to use, but the reason that I’m only giving it 4 stars is because I don’t like that it has a bunch of ads and I don’t like that you could only listen to music when your phone is on when your phone turns off then the music will stop playing, but it’s still a really good app that you can listen to music fro
  15. [R10] 4/5 · US Bugs: In general.
  16. [R19] 3/5 · US Laggy: very laggy but i alr have all my music here
  17. [R42] 2/5 · US app crashes out a lot: A lot of the times when i barely start listening to music it’ll crash and I’ll have to go back and replay a playlist for it to crash again once in a blue moon mid listen like this app but js bru moment when it does that tho especially that it’s fully updated and even when I have good WiFi it continuously does it
  18. [R121] 3/5 · US Crashes too often every few minutes. I pay for this app and it’s disappointing. Please fix this.: No one wants to be jamming out and the music keeps stopping. It’s very annoying!!!!!
  19. [R14] 1/5 · US Disappointing Update: Recently the there was an update that removed the “Explore” button. This button gave you newly released music each week (seemingly based on your algo and preferred music tastes) Great feature. Loved it! NOW…. you have to dig for new releases and it’s almost all AI created trash, slop, whatever. Just put it back or at least stop pushing me garbage, fake, BS. creations. I’ve
  20. [R36] 2/5 · US I used to love it but: The new user interface is horrible. I hate how much of the screen is taken up by the album cover when the app is open, and I really miss having the ‘related’ tab so easily accessible. Ever since the change, the app bugs out horribly to the point where I have to keep closing the tab and hoping my queue doesn’t clear. Theres too much going on for my phone to process. I’m hopin
  21. [R50] 3/5 · US Ive been a paid Premium user for over 10 years, i dont like the most recent update.: This latest update has removed my most used feature, the "Related" tab that would automatically pull up a mix of the artist i was listening to as well as similar songs i had listened to and some new, related songs i hadnt. You have removed that in favor of JUST a queue option that i have to open, minimize the albu
  22. [R189] 3/5 · US Favorite music streaming app, but new update is disappointing: I’ve loved this app for a long time and this is why I became a premium member. The new update rearranged the interface, the search feature, and replaced the “related” tab on any given song with playlist generation options like “familiar”, “discover”, “popular”, etc. I HATE this update!! This new feature isn’t helpful if I’m building a
  23. [R6] 1/5 · US The recommendation sucks: Why keep recommending random uninteresting songs despite I explicitly skip them?
  24. [R57] 1/5 · US Algorithm sucks: I find a style of music i would like to jam to for a work session. Select “create mix”. A SINGLE SONG LATER it’s playing death metal. Yes, I love death metal, but right now I want a chill mix. Can YouTube music do that? No.
  25. [R58] 1/5 · US Suggest the worst music: No matter what music I listen to, they never suggest the same type of sound in music or type of genre in the songs. I listen to every day they don’t even put them on my front page like they try to hide them.
  26. [R69] 1/5 · US recommendations are really bad: The recommendation algorithm is bad, i always feels trapped with bad music that doesn't have anything in common with the radio i started for example
  27. [R8] 1/5 · US Keeps changing my music: The algorythim keeps changing the songs in my playlist!! So annoying!! Sometimes I add a specific alternate version of a song to my playlists and the app keeps changing it to the original version of that song instead.. Please stop this! I want the exact songs on my playlist that I chose, not whatever the algorythim thinks is better
  28. [R43] 1/5 · US Playlist has a bug on Mobile: Every time I continually find random songs that I listen to, but never actually manually added, and even when I removed that song it never fully removes
  29. [R61] 1/5 · US Trash App: Dunno how it got 4.8 out of 5. The playlist randomly adds new songs which almost doubles the length. And I gotta manually delete them one by one with malfunctional search in playlist but when I refresh the list, they might come back. Some songs can appear multiple times in the list and when you remote the duplicates and add it back, it appears the first time to be added. Is this music a
  30. [R78] 3/5 · US I enjoy it: I used this for years and it works. My biggest issue is: If you hit shuffle, then skip a song, it sends you back to the top of the unshuffled playlist. No matter what you do you end up hearing the same 6 songs over and over again.
  31. [R1] 4/5 · US It’s needs one more feature: It’s good but I think it’s should have a feature like this app Shazam from Apple maybe you could create one but instead google
  32. [R15] 5/5 · US We need a crossfade pleaseeee: We need a crossfade pleaseeee
  33. [R70] 1/5 · US Update system to be usable with 2026 civic carplay: I just got a 26 civic and spotify, amazon music work just fine on the dash. But every time i open youtube music on my display nothing loads, and the entire thing just crashes on my phone after about 30 seconds. I tested on a 26’ accord and it does the same thing so it’s definitely the app. thanks.
  34. [R129] 3/5 · US Not working on Carplay: It has not been working on Apple CarPlay recently on my IPhone 16. They recently improved many of my other issues I had previously been having with the app. Now get this fixed.
  35. [R141] 3/5 · US Subscription: Doesn’t even work offline when it’s downloaded with the subscription
  36. [R151] 3/5 · US Downloaded songs don’t work: The smart download feature is cool in theory but the vast majority of the songs downloaded this way literally won’t play. I’ve reinstalled the app, restarted my phone, etc. I ended up on a long flight with like 300 songs that won’t play
  37. [R32] 5/5 · US AWESOME: I love this app it so easy and cool to use, like how i can just shortcut my music RIGHT THERE everything about it is amazing buttt the only thing that i don’t like is that the music turns of while you leave the app or when your phone locks. that’s the only concern i have but everything else is GREAT
  38. [R41] 5/5 · US Cannot play music when I am not on the app: I got off this app while playing music but the music stopped
  39. [R2] 1/5 · US Gapless never work properly: Trash. Gapless playback never work properly on ios with a premium account
  40. [R12] 2/5 · US Frequent malfunction.: The keyboard will appear and be stuck until I close the app it’s very frustrating. I need my YouTube music man 💔😩
  41. [R21] 1/5 · US STOP MOVING THE SEARCH BUTTON: STOP MOVING THE SEARCH BUTTON
  42. [R26] 1/5 · US Glitchy ui: Ui is just glitchy and stupid. Spotify is better
  43. [R28] 2/5 · US Discography Needs Reworking: Discography sections on an artist’s page needs a huge rework. It would be a whole lot easier to create artist based playlist if an artists discography included: Albums, EPs, Mixtapes, Collaborations, & Compilations together in one tab, while having: Singles, & Features in another tab, allowing us to find & thumb through ALL of a specific artists music. Having the addit
  44. [R9] 3/5 · US Ok: It’s OK but like, No lyrics, Ads, and you can’t upload your own playlist pictures. So yeah. (I use Apple Music)
  45. [R11] 1/5 · US Ai music: Google needs to add a block ai music button. They need to add a disclaimer if the music is ai. They need to add a block artist button. Ban ai music.
  46. [R7] 1/5 · US Long ads. I’m Switching back to Spotify: Ads are longer than the songs I want to hear. Ads shouldnt be longer than 1 minute, and should not be a whole history lesson or TurboTax lecture.
  47. [R24] 5/5 · US arguably better than Spotify: no pay wall for stuff like repeating, more music than other platforms, sure it has some ads but theyre super rare and dont interrupt music
  48. [R37] 3/5 · US In the middle huh.: You gave me an AD in the MIDDLE of a SONG, does that make ANY SENSE‽ if you’re gonna give me an ad at least make it at the end or beginning of a song. And if you’re gonna give an ad, don’t make it two un-skipable 15 second ads. That’s just ONE un-skipable 30 second ad.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store