Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

SC Federal Credit Union vs MySCU Mobile

SC Federal Credit Union 4.8★ · Free to download 65
Winner MySCU Mobile
MySCU Mobile 4.9★ · Free to download 80

MySCU Mobile is generally more reliable and easier to use than SC Federal Credit Union, which has been plagued by recent update issues.

Full reviews: SC Federal Credit Union · MySCU Mobile

While both apps have high lifetime ratings, recent updates have significantly impacted SC Federal Credit Union's usability, leading to frequent login issues and slow performance. MySCU Mobile, despite some minor glitches, offers a more consistent and convenient banking experience according to its users.

Head to head

Ease of Use and Interface edge: MySCU MobileR6R7R21R27
SC Federal Credit Union Many users find the SC Federal Credit Union app difficult to use, especially after recent updates, citing slow performance, too many buttons, and a confusing layout R6R21R30. Some also complain about the app not adapting to landscape mode on tablets R7R27.
MySCU Mobile MySCU Mobile users generally describe the app as easy to use and navigate . They appreciate the convenience and straightforwardness of the interface .
Login and Biometric Reliability edge: MySCU MobileR4R7R12R13
SC Federal Credit Union A significant number of SC Federal Credit Union users report persistent login issues, including Face ID and Touch ID not working, requiring repeated password changes, and constant two-factor authentication codes R4R7R12R13.
MySCU Mobile MySCU Mobile generally offers reliable login, though one user mentioned initial difficulty signing in . There are no widespread complaints about biometric failures or constant re-authentication.
Performance and Stability edge: MySCU MobileR6R28R30R31
SC Federal Credit Union SC Federal Credit Union users frequently report the app is slow, lags, and sometimes fails to open or update correctly R6R28R30R31. Some experience random logouts while using the app .
MySCU Mobile MySCU Mobile is generally described as quick and responsive . However, some users have experienced issues with the app freezing, not loading, or being slow at times .
Features and Functionality tieR9R12R18R23
SC Federal Credit Union SC Federal Credit Union offers mobile check deposits R23, easy transfers , and bill pay, though some users report issues with bill pay not working R9. Users desire more transaction history and the return of dark mode R12R18R30.
MySCU Mobile MySCU Mobile supports mobile deposits, though some find it slow to process or incompatible with newer iOS versions R72R101. Users appreciate being able to check balances, make transfers, and pay loans . Some wish for Zelle or Venmo integration R66R106R109.
Customer Service and Banking Experience tieR1R3R10R11
SC Federal Credit Union Many SC Federal Credit Union users praise the credit union's customer service and staff, describing them as helpful, kind, and treating members like family R10R11. However, some express frustration with customer service regarding app issues and fees R1R3.
MySCU Mobile MySCU Mobile users also highly commend their credit union's customer service, highlighting professional, knowledgeable, and friendly staff . One user noted difficulty reaching local branches by phone .
Pick SC Federal Credit Union if

You prioritize a credit union with a strong reputation for customer service and a long history, and are willing to tolerate current app performance issues in hopes of future improvements .

Pick MySCU Mobile if

You need a mobile banking app that is generally reliable, easy to use, and offers consistent performance for daily banking tasks, even if it has occasional minor glitches .

Evidence note: The recent negative reviews for SC Federal Credit Union heavily skew its perceived performance, despite a high lifetime rating. Many positive reviews for both apps focus on the credit union's overall service rather than the app itself. MySCU Mobile has fewer recent negative reviews about app functionality compared to SC Federal Credit Union.

Frequently asked

Does SC Federal Credit Union's app support Face ID or Touch ID?
While SC Federal Credit Union's app has biometric login features like Face ID and Touch ID, many users report that these features are inconsistent or do not work at all, often requiring manual password entry and two-factor authentication R7R12R16R34.
Are there issues with mobile check deposits in either app?
SC Federal Credit Union users generally find mobile check deposits easy to use R23, but MySCU Mobile users have reported that the mobile deposit feature can be slow to accept checks or may not be compatible with newer iOS versions like iOS 16 R72R101.
Do either of these apps support Zelle or Venmo?
MySCU Mobile users express a desire for Zelle or Venmo integration, indicating that these features are not currently available R66R106R109. Reviews for SC Federal Credit Union do not mention these specific payment platforms.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R6] SC Federal Credit Union 3/5 · US Old app better: Moves very slow. Very slow. I would like to be able to rearrange my accounts. I make a lot of internal transfers.
  2. [R7] SC Federal Credit Union 1/5 · US Terrible: Things forget my login and passwords, let alone my Face ID. Not sure why I have to on my 12.9” IPad I have to view everything in portrait? I’m sticking to online banking via this till someone figures out a better way. Not worth it.
  3. [R21] SC Federal Credit Union 3/5 · US Buttons: This app has too many buttons.
  4. [R27] SC Federal Credit Union 3/5 · US Some things are better left unchanged.: I wonder if the developers have used the app on an IOS device like a mini iPad. The font is tiny, & when I tried to log in, the log in page is loaded vertically, like it’s geared for the phone. It will not work horizontally like it did BEFORE. So I’m trying to log in vertically & when the keyboard comes up, it’s in the horizontal position, thus blocking the
  5. [R4] SC Federal Credit Union 1/5 · US Difficult: I have had so much trouble logging into my Account. I have had to change my password twice. One problem is when you enter your password the first time they don't allow you to see what you're entering. I am going to try one more time to get into my account with the third password. I can only hope that it will work
  6. [R12] SC Federal Credit Union 3/5 · US Bring back dark mode: I have biometrics turned on and it still won’t ever log me in with my Face ID. Please fix!
  7. [R13] SC Federal Credit Union 1/5 · US Log in issues: The app is very inconsistent. I can’t tell a rhyme or reason why, but sometimes it will let me log in and other times it won’t, even with repeated attempts. I go through the 2-factor authentication then it just takes me right back to the log in screen. This update was a step back.
  8. [R28] SC Federal Credit Union 1/5 · US mobile app: Since the update to the banking system, my app doesn’t update very well and it always shows more money in my account than what’s in, so I cannot rely on it🫤
  9. [R30] SC Federal Credit Union 3/5 · US too slow. change it back.: this new update is garbage. i’ve been using the app for at least 6 years and it has never been SO SLOW. does it still do the job? sure, if you wanted the job done poorly. there’s too much going on, you can’t turn on dark mode, one tap takes a whopping 5 seconds to process, and everything is a nightmare.
  10. [R31] SC Federal Credit Union 1/5 · US New update: New update is soooooo slow, and makes me send codes to my phone every time I need to get into the app. It’s literally the worst update. The old one was definitely better and easier to manage on.
  11. [R9] SC Federal Credit Union 3/5 · US Bill pay: Bill pay is not working properly. I've tried several times to set up billpay to send payment to South State Bank cant get it to load. Now bill pay wont even pull up.
  12. [R18] SC Federal Credit Union 3/5 · US Transactions: Would like to see more than 2 transactions. It would be nice to see last 3 months.
  13. [R23] SC Federal Credit Union 5/5 · US Deposits: This Credit Union is making things easier for us to do. Such as depositing your check, you don’t have to take it to the bank. You don’t have to give it to the teller. You don’t have to use the machine deposit your check take two pictures. And done that easy that’s great.
  14. [R1] SC Federal Credit Union 1/5 · US Terrible: The app is almost as bad as the customer service.
  15. [R3] SC Federal Credit Union 3/5 · US Fees: Too many! This bank has more fees than others and needs to help their clients instead of hurting them.
  16. [R10] SC Federal Credit Union 2/5 · US Customer satisfaction: Tamia was and always is very helpful and patient
  17. [R11] SC Federal Credit Union 5/5 · US Great Servi e: Great Service
  18. [R16] SC Federal Credit Union 2/5 · US New Update is horrible: Ever since the new update I can’t even log in more than half the time. It scans my face but never leaves the login page. I hate when you click on your credit card it takes you to all your cards and your debit card pops up first. You have to swipe to get to the card you need even though that’s the account you originally clicked on. It’s confusing.
  19. [R34] SC Federal Credit Union 1/5 · US None: Biometrics do not work
  20. [R72] MySCU Mobile 1/5 · US Mobile deposits not compatible with iOS 16: Ever since updating to iOS 16, the mobile deposits feature on the app does not work. It tells me to rotate my screen, but does nothing when I do. Please fix! Very inconvenient to have to go to a branch for check deposits with very few branch locations.
  21. [R101] MySCU Mobile 5/5 · US Mobile deposit: The app bank is good but the mobile deposit is take too long before accepted
  22. [R66] MySCU Mobile 3/5 · US Zelle: The Zelle pay is not working now.
  23. [R106] MySCU Mobile 5/5 · US Zelle: The site is good, can be a little slow but over all I am able to use. I hope SCSCU get ZELLE soon.
  24. [R109] MySCU Mobile 5/5 · US customer service: Lots of it, I wish they had venmo or zelle applications. because none of my family live here and if they need something I want to get it to them quickly. I came from a big bank environment and they don’t appreciate my business but your bank does❗️🥰❗️💋💝

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store