Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Columbia Mobile Banking vs Langley Mobile Banking

Columbia Mobile Banking 4.4★ · Free to download 65
Winner Langley Mobile Banking
Langley Mobile Banking 4.9★ · Free to download 75

Langley Mobile Banking has an edge due to its higher lifetime rating and more consistent positive feedback regarding ease of use and reliability, despite both apps facing issues with bill pay and mobile deposits.

Full reviews: Columbia Mobile Banking · Langley Mobile Banking

Columbia Mobile Banking and Langley Mobile Banking both offer essential banking features, but Langley generally receives higher praise for its user-friendliness and reliability, reflected in its superior lifetime rating. Columbia struggles with login issues, inconsistent performance, and a clunky interface, while Langley's main pain points revolve around bill pay functionality and slow mobile deposits.

Head to head

Features edge: Langley Mobile BankingR5R9R10R22
Columbia Mobile Banking Columbia Mobile Banking offers core banking functions like checking balances, transfers, and bill pay, which some users find sufficient and easy to use R5. However, some users report a lack of advanced features, such as Zelle search functions, and difficulties with bill pay editing R9R10R22.
Langley Mobile Banking Langley Mobile Banking provides comprehensive features including account management, transfers, and bill pay, with many users appreciating its convenience . Users specifically mention the availability of Zelle as a positive . However, there are complaints about the new bill pay system being terrible and dropping billers R61.
Ease of Use edge: Langley Mobile BankingR1R4R11R21
Columbia Mobile Banking Users have mixed experiences with Columbia Mobile Banking's ease of use. Some find it user-friendly and easy to navigate, especially seniors R11R21. Others describe it as clunky, confusing, and difficult to find simple things, with a dated interface R1R4R34.
Langley Mobile Banking Langley Mobile Banking is largely praised for being user-friendly and easy to navigate for all ages . However, some users dislike recent updates, finding the app 'ugly' or less intuitive than before .
Reliability tieR3R7R12R16
Columbia Mobile Banking Columbia Mobile Banking suffers from significant reliability issues, including frequent login problems, being randomly locked out, and not receiving secure access codes R3R7R12R16. Users also report the app being inconsistent, requiring phone restarts, and having problems with mobile deposits not working or reading checks R36.
Langley Mobile Banking Langley Mobile Banking generally receives positive feedback for its reliability, with users stating it's 'never problematic' and 'fast and incredibly reliable' . However, there are notable reliability concerns, particularly with mobile check deposits being broken 90% of the time, slow deposit processing, and login errors related to IP addresses or Cloud Flare updates R75.
Price/Value tieR58R68
Columbia Mobile Banking Both apps are free to download, and reviews for Columbia Mobile Banking do not specifically discuss pricing or value beyond the general banking experience. Users are satisfied with the overall banking service R58.
Langley Mobile Banking Both apps are free to download, and reviews for Langley Mobile Banking do not specifically discuss pricing or value. One user mentioned not receiving a $50 sign-on bonus R68.
Support tieR7R12R16R77
Columbia Mobile Banking Columbia Mobile Banking's customer support is a significant pain point for users, with reports of customer service being unreachable, 'not in office' during emergencies, and unable to fix app issues like the Verisign token problem R7R12R16.
Langley Mobile Banking Langley Mobile Banking users report issues with customer service, including chat personnel being rude and lines being busy when trying to contact support for app errors R77.
Pick Columbia Mobile Banking if

You are an existing Columbia Bank customer who finds the app's core functions sufficient and easy to use for daily tasks like checking balances and transfers, and you appreciate its security features .

Pick Langley Mobile Banking if

You prioritize a generally user-friendly and reliable app experience with good overall features, including Zelle, and you are comfortable with potential occasional issues with bill pay or mobile deposits .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. The reviews for both apps present a mixed bag, with strong positive and negative feedback, making direct comparisons on certain dimensions challenging. Recent negative reviews for both apps often highlight issues with updates or specific features like bill pay and mobile deposits.

Frequently asked

Do these apps support mobile check deposits?
Yes, both apps offer mobile check deposit functionality, but users for both Columbia Mobile Banking and Langley Mobile Banking report frequent issues with this feature, including checks not reading, deposits barely working, or the feature being broken 90% of the time R36R75R90R94.
Which app has better bill pay?
Neither app consistently provides a superior bill pay experience; Columbia Mobile Banking users report issues with editing amounts and inconsistent payment dates, while Langley Mobile Banking users frequently complain about a new bill pay system being terrible, dropping billers, and being unreliable R10R22R34R61.
Are there frequent login problems with either app?
Columbia Mobile Banking users report frequent login problems, including being randomly locked out, being asked for a security PIN they don't have, or needing a 'Verisign token' without explanation R3R7R16R18. Langley Mobile Banking also has reports of login issues, sometimes related to IP addresses or Cloud Flare updates .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Columbia Mobile Banking 5/5 · US Does everything I need it to: Works great
  2. [R9] Columbia Mobile Banking 3/5 · US It’s ok but they could definitely improve it.: Lacks some of the functionality of other bank apps. Many Columbia Bank accounts don’t allow Zelle search functions for transactions is very limited.
  3. [R10] Columbia Mobile Banking 1/5 · US Bill pay: Have set up an amount and had to edit and it does not work
  4. [R22] Columbia Mobile Banking 2/5 · US Jean: There should be a simple way to update the pay out amount for each monthly payment as increases occur often enough to make it a real headache. There needs to be a button for “update” pay amount.
  5. [R1] Columbia Mobile Banking 1/5 · US Don’t like: Just quit changing things around. I CANNOT FIND WHAT I NEED AND HAVE TO SPEND TOO MYCH TIME HUNTING FOR SIMPLE THINGS.
  6. [R4] Columbia Mobile Banking 2/5 · US Clunky: Took time to figure it out. Kinda clunky. Looks 90s.
  7. [R11] Columbia Mobile Banking 5/5 · US Great Banking Experience: Columbia Mobile Banking is very user friendly and a bank that we are very satisfied with.
  8. [R21] Columbia Mobile Banking 5/5 · US Happy Senior Citizen: Easy! OMG….wish I had done it years ago. Plus I’m a senior and have all my bank info at my fingertips ✅💟
  9. [R3] Columbia Mobile Banking 3/5 · US App issues: There is always some sort of work they are doing on their mobile banking app, it is hard to log in sometimes, other days it asks for a banking security pin ( I don’t have one) people at the bank are great though!
  10. [R7] Columbia Mobile Banking 1/5 · US locked out: randomly locked me out when trying to log in on my phone that had the login saved and is a trusted device. asking for "secure access code" but not sending me anything call/text/email. customer service is unreachable. response: it is a known issue that has not been fixed
  11. [R12] Columbia Mobile Banking 1/5 · US Inconsistent as all get out: This app is always so inconsistent I either have no problems or all of the problems possible and trying to call the support and having them “not in office” like dude what kind of bs is that if you have an emergency and for unknown reasons can’t get into your bank you’re just S.O.L I can’t stress enough how insanely irritating it is for the need to check my account and
  12. [R16] Columbia Mobile Banking 1/5 · US Verisign token: I shouldn’t be asked for a verisign token I’ve spoken with the manager at my local branch and it’s not something they can fix it’s the app and for it to be a holiday and I can’t see how much money I have is an issue I’m looking at closing my account with Columbia solely due to account issues and card issues on their end I shouldn’t have to be wondering how much I have
  13. [R58] Columbia Mobile Banking 5/5 · US Umpqua Bank: I’m happy with every aspect and service of Columbia Bank and I don’t have any reason to think that I should try another bank. I have always been treated well and I go to different branches, depending on where I am. They are always friendly and helpful.
  14. [R68] Langley Mobile Banking 5/5 · US Excellent: The only thing that I have a complaint about is that I never received the $50 sign on bonus when my friend referred me to the bank other than that, I’ve had excellent service
  15. [R77] Langley Mobile Banking 5/5 · US Member: My only issue is the chat ppl are rude
  16. [R36] Columbia Mobile Banking 1/5 · US Most frustrating app: This app is so hard to use! Literally have to restart my phone every other time to get the app to work. Mobile deposits barely works. Can’t read the checks.
  17. [R75] Langley Mobile Banking 3/5 · US Easy to use but....: I love using this app. I think that it is user-friendly and easy to navigate. My only qualm is that the mobile deposit has not worked for me since December.
  18. [R90] Langley Mobile Banking 1/5 · US Mobile check deposit: The mobile check deposit is broken 90% of the time
  19. [R94] Langley Mobile Banking 1/5 · US 👎: bad !! can't deposit my checks mobile and the app has so many bugs and restrictions playing with YOUR money
  20. [R34] Columbia Mobile Banking 1/5 · US Your app is very confusing.: Your bill pay is horrible. Sometimes it tells you that you can’t make a payment at a certain date. I can’t use it on my home computer to pay the bills. It won’t open up because it states there’s an error in the software. You should model it after Premier Bank. Simple to use accurate and easier to enter the amount of the bill that needs to be paid.
  21. [R61] Langley Mobile Banking 1/5 · US Len: The bill pay sucks on the app and locks up. Might have to switch banks.
  22. [R18] Columbia Mobile Banking 1/5 · US Unable to log in. I asked to enter a verisign token. What is that? Never had an issue before: Verisign Token??? Not able to log in

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store