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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Delta Community Credit Union vs Amex

Delta Community Credit Union 4.8★ · Free to download 55
Winner Amex
Amex 4.9★ · Free to download 80

Amex is the stronger choice for a credit card app due to its generally reliable performance and highly praised customer service, while Delta Community Credit Union's app suffers from frequent technical issues and slow processing times.

Full reviews: Delta Community Credit Union · Amex

Amex's app is widely praised for its ease of use, reliability, and excellent customer service, despite some recent negative feedback regarding credit limit reductions and app interface changes. Delta Community Credit Union's app, while appreciated by some for its convenience, is plagued by frequent crashes, slow transfers, and persistent review prompts.

Head to head

Ease of Use edge: AmexR1R5R12R21
Delta Community Credit Union Users have mixed opinions on Delta Community Credit Union's app interface. Some find it simple and easy to navigate R5R12, while others report a complicated visual design and slow loading times after recent updates . There are also complaints about the app's exit process being too many steps R1 and the lack of features like dark mode R21R28.
Amex Amex users generally find the app easy to use and navigate . However, recent updates have drawn criticism for making the interface less clear, with users struggling to find billing information or distinguish paid transactions .
Reliability and Performance edge: AmexR3R7R13R15
Delta Community Credit Union Delta Community Credit Union's app frequently experiences technical issues, including constant crashing , inability to open , and problems with mobile check deposits where the camera won't work R13R15. Users also report slow processing times for transfers from other financial institutions R3R7 and issues with widgets not refreshing .
Amex Amex is generally considered reliable and fast by its users . However, some users report being logged out unexpectedly and issues with secondary authentication being forced despite user preferences . There are also complaints about the app's large storage footprint .
Features edge: AmexR9R16R21R28
Delta Community Credit Union Delta Community Credit Union's app allows bill payments and account checking . However, users desire features like dark mode R21R28 and the ability to set up auto-withdrawal from external banks for loan payments R9. There are also issues with Zelle crashing and limitations on Zelle transfer amounts . New account holders face restrictions on mobile deposits and banking for seven days R16.
Amex Amex offers features like control over other users and notifications , and is praised for its benefits and points towards flights and hotels . However, users express a desire for year-round referral programs and higher APY on savings accounts . Some features like 'Pay It's tab' are not showing or are limited , and there are complaints about the complexity of optimizing perks and understanding reimbursements .
Customer Service and Support edge: AmexR8R11R14R52
Delta Community Credit Union Delta Community Credit Union is praised for its helpful and professional customer service R8R11R14R52.
Amex Amex is widely lauded for its excellent customer service, with users consistently highlighting quick responses, thorough help, and immediate problem resolution R66R89R91. However, some users report difficulties reaching the correct department for disputed claims and issues with being unable to contact customer service for refunded transactions . Negative experiences include being treated poorly, having credit limits reduced without clear explanation, and accounts being closed R61R64R80.
Price/Value edge: AmexR2R8R11R17
Delta Community Credit Union Delta Community Credit Union is a credit union, and users generally appreciate the overall experience and support R2R8R11R17. Some members express dissatisfaction with loan approvals and credit card limits .
Amex Amex is valued for its benefits and perks, especially for travel . However, there are significant complaints about high annual fees and unexpected credit limit reductions, even for loyal customers with good credit scores R61R64R80. Some users feel the value has declined, especially for business cards .
Pick Delta Community Credit Union if

you are an existing member of Delta Community Credit Union who values personal support and convenience, and are willing to overlook occasional app performance issues R8R11.

Pick Amex if

you prioritize a generally reliable app experience, excellent customer service, and valuable credit card benefits, especially for travel, despite potential high fees and recent concerns about credit limit management R66R113.

Evidence note: A significant portion of negative reviews for Delta Community Credit Union's app are related to persistent review prompts, which artificially lower its score without reflecting core banking functionality issues . Amex also has some complaints about review prompts .

Frequently asked

Does the Delta Community Credit Union app have a dark mode?
No, users have requested a dark mode for the Delta Community Credit Union app, but it is not currently available R21R28.
Are transfers slow with Delta Community Credit Union?
Yes, several users report that transfers into Delta Community Credit Union from other financial institutions take too long to post R3R7.
Does Amex have good customer service?
Yes, Amex is widely praised for its excellent customer service, with many users highlighting quick responses, thorough help, and effective problem resolution R66R89R91R113.
Why are Amex users complaining about credit limits?
Amex users are complaining about unexpected credit limit reductions, even for loyal customers with good credit scores, which they feel is unfair and negatively impacts their credit R61R64R80R100.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Delta Community Credit Union 1/5 · US Exiting the app: Why do you have to take several steps to get to the exit icon. That should be on the upper right of the home screen.
  2. [R5] Delta Community Credit Union 5/5 · US Great: I love everything about Delta easy to access and not complicated
  3. [R12] Delta Community Credit Union 3/5 · US love it: so simple & easy to use
  4. [R21] Delta Community Credit Union 3/5 · US Update: Are there any plans to make a dark mode for the app and the app icon? Would be fantastic to have my bank app match my dark screen and not get blinded when doing transactions in the morning?
  5. [R3] Delta Community Credit Union 3/5 · US Transfers into DCCU: It takes too long for money that is being transferred from other financial institutions to post to my DCCU account!
  6. [R7] Delta Community Credit Union 1/5 · US Takes way too long for a deposit to post: I sent a direct transfer from my other bank. Those funds left my account late last week (ergo DCCU had them since then) yet no sign of my deposit until late today. Unacceptable. I’ve been a member since 1986. Treat me better than that!
  7. [R13] Delta Community Credit Union 1/5 · US Check deposit app: I take a pic of the front of the check and then screen goes black and I have to close the app
  8. [R15] Delta Community Credit Union 3/5 · US Recent bug fix messed with my camera: The recent bug fix must have done something to disable my phones camera from taking a picture because it says you have to grant the app permission, but there’s no way in my phone’s settings to give it permission to use the camera. I tried reinstalling the app, but I still can’t make a mobile deposit because the camera won’t work with the app anymore. Used to b
  9. [R9] Delta Community Credit Union 3/5 · US Should allow autopay from outside bank: It should allow me to set up auto withdrawal from the external bank to pay for my loan.
  10. [R16] Delta Community Credit Union 1/5 · US Ridiculous rules for new accounts: So many crazy rules for new account holders. You have to wait a full seven days before you can do any banking at all after opening an account. You cannot even make a mobile deposit.
  11. [R28] Delta Community Credit Union 1/5 · US Terrible: App is getting worse and still no dark mode
  12. [R8] Delta Community Credit Union 5/5 · US Bank: Been with DCCU for several years and love the convenience and support from CS.
  13. [R11] Delta Community Credit Union 5/5 · US Holding me down for over a decade.: DCCU has been by my side for so many life changes and I’m so grateful for their support in that.
  14. [R14] Delta Community Credit Union 4/5 · US Sheca: Great service and great people
  15. [R52] Delta Community Credit Union 5/5 · US Great CU for 56 years!: Always helpful!!!
  16. [R2] Delta Community Credit Union 5/5 · US Love it: Love them
  17. [R17] Delta Community Credit Union 5/5 · US Great credit union: Five stars
  18. [R66] Amex 3/5 · US Excellent card for real life: I am so pleased with the service of American Express. It allows us the freedom to blend business and personal life. I will never be without it. Thank you. Customer service is excellent
  19. [R89] Amex 5/5 · US Best Card: I love the customer service they provide.
  20. [R91] Amex 5/5 · US Quick and eager to help: The best card ever
  21. [R113] Amex 5/5 · US Great customer service: Amex has great customer service. They respond quickly and are very thorough. I’ve always received immediate help and had every problem solved.
  22. [R61] Amex 1/5 · US Upset: Highly upset with how Amex treated. Ive been a loyal customer, even opened a business account. Business hasnt been great, but business is seperate from personal. So to be penalized for business account not in great standing by lowering my credit limit on my personal cards to potentially ruin my credit is not right at all. Very close to closing all of my accounts with Amex and moving on.
  23. [R64] Amex 1/5 · US NOT SUPPORTING: 785 credit scores and reduced my credit amounts!
  24. [R80] Amex 1/5 · US Do Not Care About Customer: I am simply a number. Decreased my limit twice over the past week. I was told the first time this was based off “their number calculations”, although I’ve never missed a payment in my 12 year history. Say my balances are too high. Lower my limits, lower my credit score, decrease my ability to recover and my feasibility to live. That credit line went from $6800 to $1000
  25. [R100] Amex 1/5 · US Dishonest Practices: American Express, lowered my account availability to under what I owed. I have no missed payments and I’m paying more than the minimum amount and yet they dropped my availability from 33,000 to 22,000 and have reported me for being over my limit.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store